Wish I'd seen the reviews before ordering. Their website says orders done before 3pm will be despatched that day. I ordered at 2:32pm after being let down by another company. I paid £5.95 for... Zobacz więcej
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
Sizing is inconsistent so unfortunately a gamble to see if jods fit, p and p £5.95 when purchasing £5.95 to return!! No option to send via your own method. £12 to buy something that cost £38!!! Dreadf... Zobacz więcej
I had to contact shires customer service regarding a bit I had purchased and after one use the rubber wasn’t coming away. I had no joy with the retailer as my young pony had used his teeth while weari... Zobacz więcej
I received a Christmas gift from Shires and needed to exchange the size of a head collar. Customer service was unhelpful and blunt, and I was told they only offer refunds. This is frustrating whe... Zobacz więcej
Informacje dotyczące firmy
Napisane przez firmę
With over 50 years experience, Shires Equestrian is a household name and globally known in the world of horse riding. A family-owned business since 1968, Shires specialise in apparel and equipment especially suited for the discerning equestrian of all levels. From small beginnings, the company has grown to become one of the most popular brands in the equestrian world. Shires is proud to hold a Royal Warrant to supply Her Majesty the Queen with equine equipment, clothing and footwear since 2009 – a reflection of its commitment to products that deliver performance and reliability. With full product control, from design to manufacture, you can be assured of excellent value for money.
Dane kontaktowe
Shires, Unit 15, Southern Avenue, HR6 0QF, Leominster, Zjednoczone Królestwo
- 01568613600
- customer.services@shiresequestrian.com
- www.shiresequestrian.com
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Słaba
35 recenzji
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Tempest Original 100 Combo turnout. 100%
Couldn’t resist buying another Tempest Original 100 Combo turnout rug 4’ 3” for my super old Shetty to keep us going throughout winter.
Rain doesn’t soak the rug but trickles off. Had some incredible down pours, and where the rug got very wet it didn’t soak through to him.
So far I’m finding these rugs are brilliant.
16 listopada 2022
Opinia niezależna
Delivered straight away
Delivered straight away. The rug fits my horse perfectly and yes so warm in it. Thanks!
17 listopada 2022
I contacted shires today
I contacted shires today, after I won a free gift from them at your horse live!
Super chuffed with my gift but had a little trouble using the code online.
Paul was so helpful as I just couldn’t get it to work.
Can’t wait for my boots to arrive!
I always use shires products for my horses, I find them reasonably priced and great quality!
Definitely recommend
16 listopada 2022
Opinia niezależna
Odpowiedź od Shires Equestrian Products
Hi Zoe, thank you so much for your kind review! Hope you enjoy the boots.
Great website
Great website. Quick delivery. I had to ring the office to check something and they were not only professional but super nice and useful. Would recommend.
8 listopada 2022
Opinia niezależna
Odpowiedź od Shires Equestrian Products
Thank you for your lovely review. We take customer service seriously, so this is good to hear.
Great communication and advise
1 października 2022
Odpowiedź od Shires Equestrian Products
Thank you for your feedback, We are happy you are happy.
Odpowiedź od Shires Equestrian Products
Thank you so much for your kind works. Nice to know the website is easy to use.
Good quality, reasonably priced equestrian equipment.
I have to share what an amazing and efficient company Shires are. I order fairly regularly from them on line direct to them and not via a retailer. The stuff always arrives the next day, it is reasonably priced and good quality practical equestrian equipment.
8 stycznia 2022
Opinia niezależna
Odpowiedź od Shires Equestrian Products
Thank you so much for your kind review
Poor customer experience
Poor customer experience. Purchased the zebtek fly mask, spending double what I did on a previous shires mask.
After a week the stitching started to fail (I was instantly told my horse must have damaged it) , classic blame the customer. The branding also started to peel, and it also rubbed my horses head.
0 apology from shires at any point. I've had to cut the mask up to get my money back. I've been a shires customer for 20 years, but can safely say I won't buy again. So much back and forth, just admit fault, apologise, and send out a replacement that isn't faulty?
I reached out on social media via DM's but was ignored.
2 września 2021
Opinia niezależna
Appalling product & customer service.
Appalling product & customer service.
Brand new fly mask with fringes worn once and stitching has broken and fringes fallen out. Explanation from Shires is that the horse must have rubbed on something, it is not faulty and they won't exchange or refund without me paying to send it back.
14 lipca 2021
Opinia niezależna
Disappointed
I bought 2 shires rugs (liner and outdoor)from Amazon (church equestrian) and the sizing is ridiculous on the liner. Both rugs are 7 ft and one fits perfectly but the other is really short on the body and nothing like the advert. Unfortunately I have tried it on my horse and tried to use it it so it is not in new condition so the seller won't help. I feel so disappointed when I thought I was setting myself up with a good combination 😭
31 stycznia 2021
Opinia niezależna
Shires deluxe hay bag is awful quality
Shires deluxe hay bag is awful quality, £17.99 for it to tear clean across the bottom after a few uses. When complaining to derby house who then contacted shires they intimated I was lying about its use. Wouldn't buy any more of their shoddy products in future.
6 stycznia 2021
Opinia niezależna
Great website and fast delivery
Great website and fast delivery, always get me out of a issue when I need something quick
3 października 2020
Opinia niezależna
Fantastic customer experience
Can’t rate the customer service highly enough. A fantastic experience. Quality products, fast, efficient service. Would highly recommend.
4 czerwca 2020
Opinia niezależna
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