Shieldpay Recenzje 695

Wynik TrustScore: 4.5 na 5

4,5

Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej

Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej

Zobacz, co mówią recenzenci

Oceniono na 5 z 5

To start with, main concern was whether it is a scam or not, after a VW payment directed by Keller & Postman. Couldn’t login through HSBC login & had to change my login password as mobile login got... Zobacz więcej

Oceniono na 5 z 5

Like most people reading these reviews, I had an email from Shieldpay explaining that they had been selected to act as the 3rd party in transferring my funds. I was extremely dubious and cautious give... Zobacz więcej

Oceniono na 5 z 5

After getting my son in law who works in IT to check this wasn’t a scam I completed the verification,I waited a day or two and messaged Sheild Pay to confirm the verification had gone through,I subm... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

Like so many other reviewers, I was sceptical of a sudden email asking for my bank details! I came on here, read all the positive reviews and, still remained unsure. Rang Millberg who confirmed it was... Zobacz więcej

Informacje dotyczące firmy

  1. Usługi płatnicze

Napisane przez firmę

Shieldpay is the market leader in orchestrating secure digital B2B payments, specialising in transactions that need more than just straight-through processing. Whether you're handling high-value, complex payments or thousands of transactions every day Shieldpay can bring new value to the payment process. With streamlined verification checks, the ability to hold funds until the conditions of the transaction are met then quickly and securely process payouts, Shieldpay is securing the world’s complex payments with technology. For any support enquiries, we're open Monday to Friday, 9am - 6pm. You can find more information on our website: shieldpay.com


Dane kontaktowe

4,5

Doskonała

Wynik TrustScore: 4.5 na 5

695 recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

Jak firma korzysta z Trustpilot

Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.

Firmy korzystające z platformy Trustpilot nie mogą oferować żadnych zachęt ani płacić za ukrywanie recenzji. Recenzje są opiniami poszczególnych użytkowników, a nie platformy Trustpilot. Dowiedz się więcej

Oceniono na 4 z 5

Company appears to have been closed…

Company appears to have been closed down.no access onthe internet and I am owed a lot of compensation .
Have they run off with the money? Contacting the FCA

I discovered the solar flare today blocked the internet . Despite not responding to me directly I am happy to say that this evening the money came through . Happy to update my review .

5 grudnia 2025
Opinia niezależna
Oceniono na 5 z 5

I couldn’t believe this was real

I couldn’t believe this was real. I was so worried about giving my bank details out but they only need your name sort code and account number. The payments went into my bank literally straight away. My bank only allows so much in at a time but shieldpay split my payment into 3 different payments over 3 days. You have literally made a massive change to my life. Thank you all so so much.

7 kwietnia 2025
Opinia niezależna
Oceniono na 5 z 5

Great company

Great work from shield pay i received my payment within the hour of sending my account details I am very happy with the company 😀 10/10 i highly recommended them.
Thankyou

18 marca 2025
Opinia niezależna
Oceniono na 5 z 5

Very good company

I received the link to verify my information and to insert my bank account details.
After 24 hours I received the payment.

Very good, thank you

26 lutego 2025
Opinia niezależna
Oceniono na 1 z 5

Knock, Knock! No, seriously - is there anyone in there?

Have been trying to be paid since early July. No one answers the phones and no one replies to emails. When you call them they keep you on hold for 10 minutes and then tell you they're too busy to answer... but all is not lost, they recommend that you send an email (which they will never reply to).
Looking at other 1-star reviews, it appears that the only way that they respond to people is if you let everyone know how useless they are on here. They then tend to come in with a reply to say that they'll process your payment.
If they monitored their Support email address as well as they monitor Trustpilot, maybe the 1-star reviews would reduce. Seriously infuriating to deal with.

13 sierpnia 2024
Opinia niezależna
Logo Shieldpay

Odpowiedź od Shieldpay

Dear Thomas,

Thank you for bringing this to our attention, we would like to assist you in resolving your payment issue as quickly as possible.

Can we ask that you please send an email to support@shieldpay.com with your contact details (as we cannot locate these from your review), and we will make sure that the status of your payment is identified and that you are provided with an update immediately.

Alternatively please call us on 0208 610 9599 and we will be able to assist. Please note our phone lines are open 9-5pm, Monday-Friday.

The Shieldpay Team

Oceniono na 1 z 5

Poor communication never reply to…

Poor communication never reply to emails. Lits of phone xalls chasing replies. Took months to process

20 marca 2024
Opinia niezależna
Logo Shieldpay

Odpowiedź od Shieldpay

Hi Sharron,

Thank you for leaving a review on Trustpilot.

We are sorry you feel Shieldpay has fallen short of providing high standards of customer service. We have taken the feedback from this unique situation regarding your payment onboard and have already been working with your law firm to implement improvements to our processes.

If you want any further clarity on our procedures, the steps we are taking to mitigate future delays, or want to discuss anything else with the team, our customer service team can provide further information.

Thanks,
The Shieldpay Team

Oceniono na 5 z 5

I was contacted by sheild pay

I was contacted by sheild pay, at first I was sceptical, as there are so many scammers out there, but I am very pleased I decided to accept, I had payment in my bank within 5 days. Thank you Sheild pay.

8 marca 2024
Opinia niezależna
Oceniono na 5 z 5

My solicitor advised that Shieldpay…

My solicitor advised that Shieldpay would be in touch to issue payment for a group action settlement.
I was promptly contacted via email with a link to their secure website to verify my bank details, which I did. Within 24 hours the money was in my account.
Thank you.

23 października 2023
Opinia niezależna
Oceniono na 5 z 5

Smooth, efficient, professional process

My solicitor advised that Shieldpay would be in touch to issue payment for a group action settlement.
I was promptly contacted via email with a link to their secure website to verify my bank details, which I did. Within 24 hours the money was in my account.
Thank you Shieldpay!

20 października 2023
Opinia niezależna
Oceniono na 5 z 5

Very happy with the whole process!

Very happy with the whole process! My solicitor contacted me to say that Shieldpay would be in touch to issue payment for a matter.
The next day I was contacted via email with a link to their secure website. I entered my banking details and within 24 hours the money was in my account!

20 października 2023
Opinia niezależna
Oceniono na 5 z 5

WOW! Excellent.

Wow! If only everything in life was this seamless, verified details in the morning paid in the afternoon, thank you, keep up the good work.

19 października 2023
Opinia niezależna

Doświadczenie Trustpilot

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