alors attention si vous commander un seul article vous aller payer (France) presque 15 euros de frais de port + presque 28 euros a régler a UPS pour un t-shirt a 40 $ ce qui fait un total de 83 euros... Zobacz więcej
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
These pants were by far the most epic designs that I have purchased from you thus far. I received so many compliments going out I'm very excited at the next event that I go to to wear them I have neve... Zobacz więcej
Reakcja na opinię
Customer Service is amazing The customer service team took amazing care of me with my return and exchanges I had. I had ordered the wrong size in one pair of pants but also didn't love the look. We... Zobacz więcej
Reakcja na opinię
I ordered a pair in the wrong size on accident, and they were incredibly helpful and sent me a replacement pair in the right size, expedited shipping for no additional cost. SUPER NICE. I love the p... Zobacz więcej
Reakcja na opinię
Informacje dotyczące firmy
Napisane przez firmę
SERNES is a bold streetwear brand characterized by casual-comfortable fit, distinctive bold designs, and quality material. Currently, we sell jeans, pants, joggers, and outerwear. More to come soon! We style the bold ones, the innovators, the experimenters, and the challengers who stand up for their beliefs and drive change. All of our products are crafted with an obsessive attention to detail. With our origins in Los Angeles, California, now we're a global brand. Be Bold. Stand Out. Live the Sernes spirit.
Dane kontaktowe
Stany Zjednoczone
- hello@sernes.com
- www.sernes.co
4,3
Doskonała
459 recenzji
W ostatnim czasie nie zapraszano do recenzowania
Ta firma nie zapraszała ostatnio swoich klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Inni użytkownicy przeglądali również
Wish I would have had the coupon before…
Wish I would have had the coupon before my purchase : )
Otherwise love the pants!
19 października 2021
Odpowiedź od Sernes
Normally our discount codes don't expire immediately; so you still have time to put in a new order, Gil.
Hopefully we will see you again soon.
Stay Healthy :)
SERNES
Not as great as in the past.
I have not receive my purchase yet, nor have I been update on its delivery status, which is strange because normally they are rather good about those.
18 października 2021
Odpowiedź od Sernes
We understand this was a very unfortunate order, Gran; but you have been with us for so long that we hope you can see past this and come back for a new order soon.
Stay Healthy :)
SERNES
Disappointing
Item shipped in a timely manner. But when receiving the item it was extremely disappointing. Color was nowhere close to accurate, the pants turned out to be more like leggings than pants. Material felt very thin and cheap. Unable to return and get a refund because the item was on Sale. Not worth it.
17 października 2021
Odpowiedź od Sernes
We are extremely sorry to hear you had this unpleasant experience, Amar, especially on your first order with us.
Please email us at hello@sernes.co ; we will try to make it up to you as fast as possible.
Stay Healthy :)
SERNES
Excellent customer service
Excellent customer service. Great design products good quality.
5 października 2021
Odpowiedź od Sernes
Thank you so much Alvaro for mentioning the most important aspects of our products and services.
Hopefully we will see you soon for a new order.
Stay Healthy :)
SERNES
My order still has not come!!
11 września 2021
Odpowiedź od Sernes
We have shipped your order, Adijan, but we understand that things can happen along the way.
We have emailed you to try to solve the issue; hopefully we will come up with a solution.
Stay Healthy :)
SERNES
Love these joggers
Love these joggers, they have become my new favorite because they're so comfortable! Plus they get a lot of compliments. 😁
11 września 2021
Odpowiedź od Sernes
Bronx is one of our best sellers and you chose a unique color of it, Logan. It's good to know it paid off and you are getting comfort and compliments together.
Hopefully you will come back for a new order soon.
Stay Healthy :)
SERNES
They have everything I want
I love the clothes from here. My jacket is incredible and it's the only place I get my trousers for work.
11 września 2021
Odpowiedź od Sernes
We are so glad to hear you chose us to for you to go clothes, Melanie.
We always bring new models, so we shall wait for you to come put a new order soon.
Stay Healthy :)
SERNES
Jennifer is the best!
Jennifer yet again amazed me more than life itself with her perfect customer service. Heaven placed an angel on earth. She is fire. She is love. She is lime cilantro rice. She's also nice. Thank you, Jennifer. 12/10.
10 września 2021
Odpowiedź od Sernes
WoW! We are thrilled to hear our customer support has this kind of feedback, Jimmy.
We all are waiting for you to come put a new order with us soon.
Jennifer says hi and appreciates your wonderful words.
Stay Healthy :)
SERNES
High quality experience all around
High quality clothes, deep variation in clothing types, great consistent customer service
9 września 2021
Odpowiedź od Sernes
We are so glad to read such an amazing review that describes everything we stand for, John.
We would love to see you put a new order with us soon.
Stay Healthy :)
SERNES
Love them all !
8 września 2021
Odpowiedź od Sernes
Thank you so much for your support, Kiril.
We are always happy to see you put a new order.
Stay Healthy :)
SERNES
Wow these are better than I expected…
Wow these are better than I expected the quality for the price I’m ordering a lot more from this site this was my first purchase definitely won’t be the last ! Thank y’all for helping me find something different and unique Sernes !
7 września 2021
Opinia niezależna
Odpowiedź od Sernes
We appreciate that you trusted us for your first order, Chris; and we are so glad to hear it will not be the last one.
Hopefully you will come back for a new order soon.
Stay Healthy :)
SERNES
I didn’t pick the right size other wise…
I didn’t pick the right size other wise the pants is cool.
6 września 2021
Odpowiedź od Sernes
You can always reach us at hello@sernes.co and we will help about the return, Tenzin.
We wish to see you soon for a new order.
Stay Healthy :)
SERNES
Very good service and package was…
Very good service and package was delivered in 3 days.
6 września 2021
Odpowiedź od Sernes
It's very good to hear you are satisfied with out products and services, Demetrius.
Hopefully you will come back soon for a new order.
Stay Healthy :)
SERNES
Odpowiedź od Sernes
Thank you so much for the vote of confidence, Samuli.
We wish to see you again for a new order soon.
Stay Healthy :)
SERNES
Oltre al fatto che ho dovuto pagare 30…
Oltre al fatto che ho dovuto pagare 30 euro di spese doganali, ma vabbè vi può "stare" i prodotti spediti sono fatti e spediti dalla Turchia e non dall'america! I vestiti si presenta fatti bene ma non perfetti per il loro prezzo, e le taglie non corrispondono stesso numero alcuni pantaloni molto stretti, altri molto larghi visto che so fatti con materiali diversi un minimo di diversità ci può stare ma così è troppo. Inoltre il materiale non è il massimo e alcune cuciture non sono precise!
3 września 2021
Odpowiedź od Sernes
Unfortunately the import fee you had to pay was out of our hands, Gabriel; but I believe we tried to make it up to you as best we could. Also, if anything is wrong with the pants, please contact us at hello@sernes.co and we will try to fix it.
All that being said, we hope to see you put a new order with us again.
Stay Healthy :)
SERNES
Excellent customer service!!
Excellent customer service!!! I have ordered from Sernes 4 times now and never ran into any issues with their apparal. I had a question about one of my orders and customer service was extremely fast and helpful! Quality clothes from a quality company!
1 września 2021
Odpowiedź od Sernes
Knowing you have ordered 4 times with us and are happy with our products and services feels great, Marc.
We are waiting for you to put your 5th order soon.
Stay Healthy :)
SERNES
Second time ordering (pants) with them…
Second time ordering (pants) with them and once again the item received is too small. Friendly information to customers; their sizing chart is completely off and it is safe for me to assume all their pants run extremely small being that this is my second order with a different style of pants from them. I went up 4 waist sizes this time and the clothing is still small. Customer service/response is great but at this point, spending money on shipping to return items all adds up in the end and is an expensive on my end as a customer (not worth it).
30 sierpnia 2021
Opinia niezależna
Odpowiedź od Sernes
We are sorry you had to go through all this trouble, Ashton; although our customer support tried her best to fix the situation as best she could.
That being said, we do hope that you consider shopping with us again in future.
Stay Healthy :)
SERNES
Love these jeans I bought so many!!
Love these jeans I bought so many!!! Great look and quality!
28 sierpnia 2021
Odpowiedź od Sernes
Thank you so much for your support, Richard.
We can't wait to see you put a new order soon.
Stay Healthy :)
SERNES
Highly recommended
8 sierpnia 2021
Opinia niezależna
Odpowiedź od Sernes
We appreciate your support, Brian.
Hopefully we will see you soon for a new order.
Stay Healthy :)
SERNES
Sernes doesn’t sell their own products
Sernes doesn’t sell their own products. They source their products from other brands in turkey like x-way, or score m!cha!l, attaches the Sernes tag and resells them.
Which is fine because the price is pretty reasonable.
But the only issue here is there isn’t a USABLE size guide. I ordered two pairs of US size 34 pants and they came as completely different sizes.
I cannot order clothing from Sernes if the fit is a surprise every time.
4 sierpnia 2021
Opinia niezależna
Odpowiedź od Sernes
We have size charts on almost all of our best sellers products, Li. And if you couldn't find them, you can email us at hello@sernes.co and we will provide you with all the measurements.
Hopefully you will consider shopping with us again soon.
Stay Healthy :)
SERNES
Doświadczenie Trustpilot
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.
Dowiedz się więcej o procesie recenzji Trustpilot.
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Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.