Honestly, what a terrible company. They’ll badger you non stop when they want something out of you, proper needy ex vibes or Domino’s spamming you about a deal, but as soon as it’s their turn to sort... Zobacz więcej
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
Worst screening company. They don’t reply to emails. Obsessed with getting access to your bank account through a third party company I’ve never heard of. Unsure how this meets any part of data minimis... Zobacz więcej
The process gave you prior warning of what info you needed which was helpful. It didn't accept a code I was given to use, I had to re-set it, it was easy and quick to do, no hold ups really. The websi... Zobacz więcej
Reakcja na opinię
Efficient and professional! I needed a thorough check and Tory Bennett handled it like a star. The instructions were very clear and once I uploaded any required documentation the response was immediat... Zobacz więcej
Informacje dotyczące firmy
Napisane przez firmę
Matrix Security Watchdog, is a leading global provider of pre-employment screening and criminal record checks.
Dane kontaktowe
Davy Avenue, MK5 8HJ, MILTON KEYNES, Zjednoczone Królestwo
- 01420 593830
- hello@securitywatchdog.org.uk
- www.securitywatchdog.org.uk
3,1
Średnia
222 recenzji
W ostatnim czasie nie zapraszano do recenzowania
Ta firma nie zapraszała ostatnio swoich klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne
Nie odpowiedziano na negatywne recenzje
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Very professional and supportive
Thank you for very professional and supportive staff. Really appreciate it....
21 sierpnia 2023
Opinia niezależna
Odpowiedź od Matrix Security Watchdog
Hi Hema,
Thank you for your review, we are pleased to hear about your positive experience with us.
Thank you again for using Security Watchdog.
Great experience
Great experience, system is easy to navigate and great communication.
23 sierpnia 2023
Opinia niezależna
Odpowiedź od Matrix Security Watchdog
Hi Scott,
Thank you for your review, we are pleased to hear about your positive experience with us.
Thank you again for using Security Watchdog.
Thank you for your support and thanking…
Thank you for your support and thanking Kirsty and the whole team in completing my screening. Really appreciate your hard work
22 sierpnia 2023
Opinia niezależna
Odpowiedź od Matrix Security Watchdog
Hi Jitesh,
We’re delighted to hear about your recent experience with us and thank you for taking the time to share your feedback.
Thank you again for using Security Watchdog.
The process was seamless
The process was seamless, website was easy to use and the required documents was listed out clearly.
10 sierpnia 2023
Opinia niezależna
Odpowiedź od Matrix Security Watchdog
Hi Shravan,
We are happy to hear that you had a good customer experience, and we appreciate you taking the time to leave us a review.
Thank you again for using Security Watchdog.
Process intuitive and well explained but..
The entire process is well explained and quite intuitive. The only cons are that the firm does not accept files elettronically signed and that they do not request for all the documents in one time.
17 sierpnia 2023
Opinia niezależna
Odpowiedź od Matrix Security Watchdog
Dear Luca,
We’re sorry to learn about your experience. It’s always our intention to provide great customer service and your valuable feedback will helps us to improve our processes. Please reach out to us at swupdates@capita.com so that we can investigate what has happened.
Security Watchdog Team
Great communication and very efficient…
Great communication and very efficient work!
Sarah T. was very personable and extremely helpful!
18 sierpnia 2023
Opinia niezależna
Odpowiedź od Matrix Security Watchdog
Hi Silv,
Thank you for your review. It is important to us that we provide a great customer experience, and we’re happy that we hit the mark for you.
Thank you again for using Security Watchdog.
Odpowiedź od Matrix Security Watchdog
Hi Maryam,
We are happy to hear that you had a good customer experience, and we appreciate you taking the time to leave us a review.
Thank you again for using Security Watchdog.
Excellent Service
Excellent. They get back to you straight away. Quick and simple.
11 sierpnia 2023
Opinia niezależna
Odpowiedź od Matrix Security Watchdog
Hi Kiran,
We’re delighted to hear about your recent experience with us and thank you for taking the time to share your feedback.
Thank you again for using Security Watchdog.
Positive experience
Positive experience, very straight forward and website interface nice to use.
14 sierpnia 2023
Opinia niezależna
Odpowiedź od Matrix Security Watchdog
Hi Beth,
Thank you for your review. It is important to us that we provide a great customer experience, and we’re happy that we hit the mark for you.
Thank you again for using Security Watchdog.
Prompt service and was straightforward…
Prompt service and was straightforward to deal with , overall happy with the service
18 sierpnia 2023
Opinia niezależna
Odpowiedź od Matrix Security Watchdog
Hi Bilal,
We’re delighted to hear about your recent experience with us and thank you for taking the time to share your feedback.
Thank you again for using Security Watchdog.
Quick replies but error made
Very good service in terms of quick replies and a prompt telephone service, which partly answered my query. I would give a higher score but I was asked to supply records over 6 years old which were not possible to obtain. I sent what I had so this was completed but records over 5 years should never be asked for so this was an avoidable error.
16 sierpnia 2023
Opinia niezależna
Odpowiedź od Matrix Security Watchdog
Dear Zanarg,
We really value your input and bringing our attention to areas where we can improve our customer service. We are keen to investigate this matter further for you so please get in touch with swupdates@capita.com as soon as possible.
Security Watchdog Team
Very well managed and very professional…
Very well managed and very professional service, timely updates and great communication. process was completed much shorther that I expected.
Thank You
18 sierpnia 2023
Opinia niezależna
Odpowiedź od Matrix Security Watchdog
Hi Dave,
Thank you for your review, we are pleased to hear about your positive experience with us.
Thank you again for using Security Watchdog.
Very Very Helpful
Security Watchdog were great , they communicated really well and were very helpful when needed.
Thank you for the speedy turn around 👍👍
14 sierpnia 2023
Opinia niezależna
Odpowiedź od Matrix Security Watchdog
Hi John,
We are happy to hear that you had a good customer experience, and we appreciate you taking the time to leave us a review.
Thank you again for using Security Watchdog.
Overall easy experience and very…
Overall easy experience and very professional , communication was superb.
2 sierpnia 2023
Opinia niezależna
Odpowiedź od Matrix Security Watchdog
Hi Andy,
Thank you for your review, we are pleased to hear about your positive experience with us.
Thank you again for using Security Watchdog.
I was very pleased with the service…
I was very pleased with the service from start to finish.
Very professional and kept me informed throughout the process.
14 sierpnia 2023
Opinia niezależna
Odpowiedź od Matrix Security Watchdog
Hi Thomas,
Thank you for your review. It is important to us that we provide a great customer experience, and we’re happy that we hit the mark for you.
Thank you again for using Security Watchdog.
Simple Process
Simple easy process with great feedback along the way!
11 sierpnia 2023
Opinia niezależna
Odpowiedź od Matrix Security Watchdog
Hi,
We’re delighted to hear about your recent experience with us and thank you for taking the time to share your feedback.
Thank you again for using Security Watchdog.
Swift and supportive
Recently used the service for job offer checks. Process was straightforward with prompt follow ups from the team where they needed more detail.Whilst there was a lot of detail to provide, I was thoroughly supported throughout the process. Would recommend to employers to use.
15 sierpnia 2023
Opinia niezależna
Odpowiedź od Matrix Security Watchdog
Hi Kelly,
Thank you for your review, we are pleased to hear about your positive experience with us.
Thank you again for using Security Watchdog.
People over processes
Instead of going through Ireland screening process they have put me through UK process even though I have notified them through emails that this is not right. Cost me a couple of weeks before I got an offer.
Website is very practical but people behind the processes need to be more careful since 2 week latency on their end costs thousands of euros in terms of our income. This is no joke!
10 sierpnia 2023
Opinia niezależna
Odpowiedź od Matrix Security Watchdog
Hello,
We’re sorry to hear about your experience. We would like to investigate what has happened. Please get in touch with swupdates@capita.com so that we can address your concerns as quickly as possible. Security Watchdog Team
Simple and easy to follow
Simple and easy to follow process. Made having a background check painless.
9 sierpnia 2023
Opinia niezależna
Odpowiedź od Matrix Security Watchdog
Hi Paul,
We are happy to hear that you had a good customer experience, and we appreciate you taking the time to leave us a review.
Thank you again for using Security Watchdog.
Simple and easy to follow
Simple and easy to follow. Great communication.
20 lipca 2023
Opinia niezależna
Odpowiedź od Matrix Security Watchdog
Hi Jason,
We’re delighted to hear about your recent experience with us and thank you for taking the time to share your feedback.
Thank you again for using Security Watchdog.
Doświadczenie Trustpilot
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.
Dowiedz się więcej o procesie recenzji Trustpilot.
Weryfikacja może pomóc zapewnić, że recenzje, które czytasz na Trustpilot są napisane przez prawdziwych ludzi.
Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.