every single member of staff i dealt with was amazing, super helpful and so polite. We ordered from the York branch and Rob was super knowledgable about what the company was selling. We ended up comin... Zobacz więcej
Lokalizacja
Zmień lokalizacjęClifton Moor Rtl Park, Horizon Court, Unit 2 Stirling Rd, YO30 4XZ York, North Yorkshire, GB
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Two guys were very good. Sofa was assembled very quickly The only criticism is they did not put overshoes on and we have just got a new carpet- so didn’t appreciate their big boots on the new carpe... Zobacz więcej
Reakcja na opinię
We visited the store at Clifton Moor York. Our first point of contact was Lee who explained how the store worked and left us to browse knowing we could ask him for help with anything we needed. We'd v... Zobacz więcej
Good selection to choose from at York and staff very helpful in store, telephone service poor, you cannot get through! Delivery cost should be shown with price of goods as it’s pricey. Delivery expe... Zobacz więcej
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Informacje dotyczące firmy
O poltronesofà - York
Napisane przez firmę
poltronesofà
Visit poltronesofàpoltronesofà is a leading European sofa and armchair specialist, founded in Italy in 1995. With over 30 years of experience and more than 300 stores across Europe, we’ve spent decades perfecting quality sofas - bringing together inspirational Italian design, hand-selected stylish fabrics, and a relaxed in-store experience, we call it the Italian Touch
Flexible finance packages
You could also take advantage of one of our easy to arrange finance options in store and online on any sofa range.
Come and sit with us
With 97 locations nationwide, your nearest poltronesofà is closer than you think. Find your local store here.
You can explore the full collection online at www.poltronesofa.co.uk. Prefer to talk it through? Our team is on hand at 0800 7310048.
Napisane przez firmę
Dane kontaktowe
Clifton Moor Rtl Park, Horizon Court, Unit 2 Stirling Rd, YO30 4XZ, York, North Yorkshire, Zjednoczone Królestwo
- 0191 731 3300
4,7
Doskonała
1 tys. recenzji
Zaprasza klientów do wystawiania recenzji
Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje
W Trustpilot przywiązujemy wagę do treści tworzonych przez ludzi. Firma może jednak dodatkowo korzystać z naszego narzędzia wspomaganego przez sztuczną inteligencję, które pomaga w przygotowywaniu odpowiedzi.
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Very good experience all round- from…
Very good experience all round- from choosing my sofa in the York showroom to the delivery.
I was kept well informed throughout the whole process.
16 lipca 2026
Excellent
Glenn and Matthew constantly kept me updated about their arrival when they come they were very efficient delivered my furniture very professionally they were very polite friendly a credit to your firm
16 lipca 2026
Great service in store and very helpful…
Great service in store and very helpful and knowledgeable staff, would be 5* but for the extortionate delivery costs and no clock and collect option
14 lipca 2026
Delivery prompt young man polite etc .
11 lipca 2026
Had a lovely experience in store…
Had a lovely experience in store looking for a rise recliner for my elderly mum, she didn't want anything old fashioned looking and picked peacock green which is lovely. Non push salesman which was nice and he let her take her time.
Delivered yesterday by two very nice men she is very pleased
11 lipca 2026
We’ve visited the York department on 2…
We’ve visited the York department on 2 occasions and both staff we saw were brilliant with the information we asked and were very friendly and informative and that is why we gave 5 stars for both visits, great customer service well done,
7 lipca 2026
Salesman rob very helpful and…polite and knowledgeable
Salesman rob very helpful and knowledgeable no pressure to purchase and showed us various options and prices and coverings and made sure we were happy with our choice and purchase
4 lipca 2026
Może korzystać z AI, aby udzielać odpowiedziCzytaj więcej
W Trustpilot przywiązujemy wagę do treści tworzonych przez ludzi. Firma może jednak dodatkowo korzystać z naszego narzędzia wspomaganego przez sztuczną inteligencję, które pomaga w przygotowywaniu odpowiedzi.
Odpowiedź od poltronesofà - York
Good Afternoon
Thank you for your review.
I am happy to see that the Staff were helpful on your Visit to Store.
If there is anything that we fell short on and can improve in future to have made it a 5-star experience for you then we would really appreciate your feedback.
If you feel happy to update your review, you can do so in your TP account by going to ‘My Reviews’, locating this review, and selecting ‘Edit’, where you can amend both the rating and review content.
Many Thanks,
Lauren - Poltronesofà at ScS
Social Media Team
Poltron sofa SCS lads who delivered our furniture were very efficient & helpful no complaints.The salesman at moor cross york were very helpful & efficient to no complaints.
The lads who delivered our furniture were very efficient & helpful.Had no complaints at all.Where we got the suite from moor cross york the salesman were very helpful to no complaints there very efficient to.
7 lipca 2026
Great customer service from Rob and…
Great customer service from Rob and Wayne.Explained everything in detail and made shopping at your store an enjoyable experience.Well done!
30 czerwca 2026
very attentive staff.
30 czerwca 2026
The delivery lads were quick friendly…
The delivery lads were quick friendly and courteous
30 czerwca 2026
From walking in to the store we was…
From walking in to the store we was made to feel welcome and nothing was too much pressure, great job
26 czerwca 2026
Jonathan and Jayden were very polite
Jonathan and Jayden were very polite, helpful and professional delivering our new reclining sofas. They showed me how the sofas fixed together ( helpful, if we move house ) Two lovely, kind men.
The sofas arrived much earlier than expected ( Bonus ) as we were using canary yellow deck chairs ( which seemed like forever and gave the Jonathan /Jayden a giggle. ) we were having a downpour thunderstorm at the time of delivery but Jonathan and Jayden kept the sofas from getting soaked unpacking them ( while I made them a cup of coffee ) they removed all cardboard too. Can’t fault them or SCS . Thank you for making/delivering our sofas, we are extremely pleased with them. We highly recommend SCS and delivery team.
27 czerwca 2026
First Class Delivery and Service.
Just had our Sofa delivered by 2 extremely professional delivery men on possibly the hottest day of the year, Mervyn and Jaden did a brilliant and speedy job delivering our Sofa upstairs to our Apartment. Very friendly and couldn't do enough to make sure we were happy with the product. The Sofa is superb and I am sure we will get many years of use from it, can highly recommend this Company for their 1st class service and delivery.
26 czerwca 2026
Efficient set up
Delivery guys were very polite and also efficient in the fitting of the sofa together, and also within their delivery time slot
25 czerwca 2026
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