As quoted by a lot or other people, trying to deal with customer service is awful. On the other hand, the staff in store and the delivery guys more than make up for it, they were great.

I was able to track the delivery progress from early in the morning and I also received a phone call when the driver was on his way.
Aaron and Shaun got the furniture in carefully even though the gap was narrow and the furniture heavy and it was the hottest day of the year!
They assembled it and made sure it was working and in place.
A professional job throughout.

Nice friendly guys communicated with me from the start and did were extremely helpful

Very good service and delivery guys careful and polite.

Great service and advice in Swindon store. Also great service from the delivery crew. Kept us updated on arrival time, delivered the sofa and chairs with a smile and took all waste packaging with them. A very hot day also and these guys work so hard. Well done.

Sale man was very friendly and not pushy but willing to answer any questions. All the information he gave us was accurate including the lead time for delivery. The crew who delivered the furniture were on time polite and careful( believe it was Adrian and Marcel ) phoned to keep us updated about arrival time.

Fantastic service! From ordering to delivery, I was kept informed at every step.

I was kept informed all the way through from order process to delivery.
Prompt service
Polite delivery guys and very helpful courteous phone call to say when they are delivering.
Plus it's a great sofa very please

Really good experience, start to finish!
Showroom... professional, courteous and not pushy whilst being helpful. Nice espresso while you're pondering too.
Price... very competitive for the quality
Deliverytime.... ran over by a couple of weeks from the initial estimate, but it's made to order furniture so 12 weeks to 14 weeks no biggy and we were kept informed
Product Delivery.... I wasn't there at the time but my said they we're brilliant. Friendly, clean, professional and the tracking on the day was great.
Cheers guys

Brilliant item looks great delivery drivers was very professional and polite took no time to build all rubbish was taken away and made sure everything was to my satisfaction

We purchased our suite from SCS Swindon all the staff we spoke to are very professional , polite and always returned our calls/emails very quickly, the suite itself is of good quality, very comfortable and was delivered on time.
The delivery team of Dean and Ethan kept us informed via the tracker how long they would be, there professionalism was above and beyond, great customer service thank you.
Highly recommended for value and customer care.

Delivered with care, following instructions and at the time stated. Couldn’t ask for more. Friendly team. Perfect

Friendly staff, could track delivery, was called to be told would be there within 1 hour.

Friendly professional service from purchase to the two Delivery Personnel.

The driver and delivery guys were polite and in good spirits. I like the fact that the item was installed on delivery and packaging was taken away.

Lovely customer service and the couch looks and feels sturdy.

Arrived on time. Great job.

When entering the store I noticed a nice fragrance in the air.
Then the sales person came across and introduced himself, very knowledgeable about all the products in store and made our purchasing very easy.
Would recommend scs to friends and family after our experience.

Settee and chair delivered on time today. Excellent guys who delivered nothing too much trouble. Furniture made in Italy, stylish and just what we wanted
When ordered sales people didn't have a hard sell and were very helpful

Having ordered in store 5 weeks ago, we had good, clear communication both in scheduling and on the day from the drivers. They were fast, professional, friendly and courteous. Excellent pair of chaps!

Settees arrived on time and now look fantastic in the living room
Rich and Dean were polite and diligent in getting the settees in the bungalow and made sure we were happy with everything before they left