From going into the shop to order the suite with a limited budget I was given the help I needed. The suite was ready for delivery when estimated. Then keeping me informed until the suite was delivered... Zobacz więcej
Lokalizacja
Zmień lokalizacjęUnit 9 Fife Central Retail Park, Chapel Park, KY2 6QL Kirkcaldy, Fife,, GB
•Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
The member of staff, "Big Brian", was very patient, helpful and knowledgeable. He understood my requirements, showed me a range of furniture to try and answered my questions. It was a hassle free expe... Zobacz więcej
Only recieved part of order communication was just lies and you just believe what people ate telling you . Then when you get annoyed they make out your wrong no customer relations very matter of rea... Zobacz więcej
Reakcja na opinię
Whole process was good, received regular updates and tracking info, crew called when a few minutes away. Suite was unpacked, assembled and tested within an hour, guys were mindful of the flooring and... Zobacz więcej
Informacje dotyczące firmy
O poltronesofà - Kirkcaldy
Napisane przez firmę
poltronesofà
Visit poltronesofàpoltronesofà is a leading European sofa and armchair specialist, founded in Italy in 1995. With over 30 years of experience and more than 300 stores across Europe, we’ve spent decades perfecting quality sofas - bringing together inspirational Italian design, hand-selected stylish fabrics, and a relaxed in-store experience, we call it the Italian Touch
Flexible finance packages
You could also take advantage of one of our easy to arrange finance options in store and online on any sofa range.
Come and sit with us
With 97 locations nationwide, your nearest poltronesofà is closer than you think. Find your local store here.
You can explore the full collection online at www.poltronesofa.co.uk. Prefer to talk it through? Our team is on hand at 0800 7310048.
Napisane przez firmę

Dane kontaktowe
Unit 9 Fife Central Retail Park, Chapel Park, KY2 6QL, Kirkcaldy, Fife,, Zjednoczone Królestwo
- 01592 806806
Zaprasza klientów do wystawiania recenzji
Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje
W Trustpilot przywiązujemy wagę do treści tworzonych przez ludzi. Firma może jednak dodatkowo korzystać z naszego narzędzia wspomaganego przez sztuczną inteligencję, które pomaga w przygotowywaniu odpowiedzi.
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Furniture delivered ahead of schedule…
Furniture delivered ahead of schedule and delivery men were very professional and efficient in delivery, assembly and positioning of the furniture.
Może korzystać z AI, aby udzielać odpowiedziCzytaj więcej
Rent in shop was approached right away…
Rent in shop was approached right away asked to left alone to browse after picking what I wanted he explained everything in lamens terms no bs so left ver happy with my sofa being made to order much happiness top marks from me thanks Paul

Odpowiedź od poltronesofà - Kirkcaldy
Staff were very helpfull.Explained…
Staff were very helpfull.Explained everything to me.
Lithgow
Everything from sales person Barry or Barrie to Deliver y was very good.I would recommend this store in kirkcaldy.
We visited the store in Kirkcaldy
We visited the store in Kirkcaldy, Fife and the young lady who assisted us was very nice, friendly and knowledgeable. She was there if we had any questions but wasn’t overbearing or following us or anything, she had the perfect mix of being near by but not being intrusive in any way, she was able to answer any question we had and was very well versed on every sofa.
The boys were helpful and polite
The boys were helpful and polite. They explained and demonstrated everything clearly.
The delivery was really good man was…very polite and efficient
The delivery was really good man was very helpful and polite and pleased with all
polite professional neat and tidy no…
polite professional neat and tidy no fuss or bother did a great job
No presure from sales team they took…
No presure from sales team they took there time explaining every no hidden surprises.
Tracey was very helpful and respected…
Tracey was very helpful and respected our space to decide, when required. We were able to spend time before making a purchase, which we hope will prove worthwhile. Once decided Tracey led us through the purchasing paperwork.
Staff were very knowledgeable and a joy…
Staff were very knowledgeable and a joy to deal with. Great range of furniture
Delivered on time service satisfactory
Delivered on time service satisfactory. Sofas are very comfortable. Lol
A great shopping experience …
A great shopping experience at Poltronsofa Kirkcaldy. We were a bit anxious at first when trying to decide which new sofa and chairs to buy. There were so many good offers and a great many fabrics to choose from. However we browsed the range without being pressured by sales assistants but at the same time friendly staff were always on hand to answer fully our many questions. We really appreciated the assistance and professional manner of Sarah who made this shopping experience stress free and guided us through the purchase process with ease and ensured we were entirely happy with all aspects of our purchase. We would highly recommend this company.
Terrible pricing
Although the sofa was reasonably priced the delivery charge and waiting time for receiving the sofa were too big. The price of the sofa should include any delivery charges as it gives a false impression of the cost of buying a sofa. Plus the one I picked had a label saying that there was an extra £100 off the marked price off £399 but this was untrue as it still cost £399 plus £126 delivery charge.

Odpowiedź od poltronesofà - Kirkcaldy
From the moment we walked into the…
From the moment we walked into the store, till the moment we walked out again (with a new sofa) we were welcomed, smiled at and put at ease. We really felt welcomed and our sales assistant (I forget her name - Tracey? ) was so friendly, unassuming and professional. We didn't feel pressurised or uncomfortable). Product range was vast, simple to negotiate and well arranged. Loved it!
My Dad ordered leather reclining chair
My Dad ordered leather reclining chair. It arrived on time, two delivery men were lovely, put it exactly where we wanted it. Its a beautiful chair.
Relaxed shopping experience
Lovely relaxed feeling in the shop with people on hand to help with being pushy. Great selection of both furniture and choice of materials and colours .
Kept up to date with delivery tracking
Kept up to date with delivery tracking. Friendly delivery men who were very efficient in installing and setting up recliner chair in sitting room. Really pleased with delivery but have to say not so pleased with high cost of delivery paid.
Good service staff helpful but not pushy
Doświadczenie Trustpilot
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.
Dowiedz się więcej o procesie recenzji Trustpilot.
Weryfikacja może pomóc zapewnić, że recenzje, które czytasz na Trustpilot są napisane przez prawdziwych ludzi.
Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.







