To avoid disappointment go to DFS, don’t bother with these idiots!! I wish I’d gone to DFS!! Yes, they’ll be charming, but when you’ve placed your order and got your money they’re no longer helpf... Zobacz więcej
Reakcja na opinię
Lokalizacja
Zmień lokalizacjęCrossley Retail Park, Carpet Trades Way, DY11 6DY Kidderminster, Worcestershire,, GB
•Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
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The lady who served us, we think her name was Alice , was absolutely amazing. She made the process as straightforward and simple as possible for us. She allowed us time to decide by ourselves without... Zobacz więcej
We visited your Kidderminster store two days running, your colleague Steph was so patient and helpful on both days and being elderly we didn’t rush. She was amazing her knowledge of the products and h... Zobacz więcej
From the moment I walked into the store I was impressed. The ambiance was lovely as was the greeting. No pressure, but was left to look around at our own pace. From going in just to look, my husband a... Zobacz więcej
Informacje dotyczące firmy
O poltronesofà - Kidderminster
Napisane przez firmę
poltronesofà
Visit poltronesofàpoltronesofà is a leading European sofa and armchair specialist, founded in Italy in 1995. With over 30 years of experience and more than 300 stores across Europe, we’ve spent decades perfecting quality sofas - bringing together inspirational Italian design, hand-selected stylish fabrics, and a relaxed in-store experience, we call it the Italian Touch
Flexible finance packages
You could also take advantage of one of our easy to arrange finance options in store and online on any sofa range.
Come and sit with us
With 97 locations nationwide, your nearest poltronesofà is closer than you think. Find your local store here.
You can explore the full collection online at www.poltronesofa.co.uk. Prefer to talk it through? Our team is on hand at 0800 7310048.
Napisane przez firmę
Dane kontaktowe
Crossley Retail Park, Carpet Trades Way, DY11 6DY, Kidderminster, Worcestershire,, Zjednoczone Królestwo
- 01562 513920
4,7
Doskonała
2 tys. recenzji
Zaprasza klientów do wystawiania recenzji
Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje
W Trustpilot przywiązujemy wagę do treści tworzonych przez ludzi. Firma może jednak dodatkowo korzystać z naszego narzędzia wspomaganego przez sztuczną inteligencję, które pomaga w przygotowywaniu odpowiedzi.
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Great service very happy
2 czerwca 2026
The delivery was spot on
The delivery was spot on, kept me informed about times and rang as requested on arrival at the barrier to the caravan park
1 czerwca 2026
Warm and friendly sales staff
We were made to feel very welcome by Steph as we entered the store. It was a hot day and we were offered water which was appreciated. Steph demonstrated the mechanisms of a sofa and was kind courteous and a credit to the store. We made a purchase later that same day and very pleased with both the quality of the furniture and the professionalism of the staff.
29 maja 2026
All good from the lady who completed…
All good from the lady who completed our order to the delivery company. All good and in time.
2 czerwca 2026
Nice experience from star to end
Nice experience from star to end, nice and helpful staff , really nice sofas, best thing to understand what I mean go and visit the store.
28 maja 2026
I was made very welcome
I was made very welcome, everyone I met was very helpful and friendly. I was able to look around with no pressure. A very positive experience.
23 maja 2026
Może korzystać z AI, aby udzielać odpowiedziCzytaj więcej
W Trustpilot przywiązujemy wagę do treści tworzonych przez ludzi. Firma może jednak dodatkowo korzystać z naszego narzędzia wspomaganego przez sztuczną inteligencję, które pomaga w przygotowywaniu odpowiedzi.
Good service overall
Good service in the shop
Good service ordering online
Good customer service in lead up to delivery.
Happy with my new sofa and chair.
27 maja 2026
Odpowiedź od poltronesofà - Kidderminster
Ciao Laura,
I hope you are well and thank you for your review.
We’re pleased to see that you had a positive experience with us.
If there’s anything we could have done to make it a 5-star experience, we’d really appreciate your feedback.
If you feel happy to update your review, you can do so in your TP account by going to ‘My Reviews’, locating this review, and selecting ‘Edit’, where you can amend both the rating and review content.
Kind regards,
Lynsey - Poltronesofa at ScS
Social Media Team
The lady that served me went above and…
The lady that served me went above and beyond to help me the best I have ever been served !!
25 maja 2026
OUR NEW SOFA IS FINE
OUR NEW SOFA IS FINE. It's comfortable, which is good, as we weren't able to try it before buying it. I've scored 4/5 because the delivery guys were very rushed to get it set up. Said they were allowed only 6 minutes to remove the packaging and screw in the legs.
19 maja 2026
The member of staff couldn't do enough…
The member of staff couldn't do enough for us they left to look around but when we needed assistance thay we're around to help
20 maja 2026
Sofa, so good!
We agree with everything in the first paragraph of the AI summary: unpressurized service from friendly and knowledgable staff.
I hope this continues with the delivery service!
9 maja 2026
A very pleasant hassle free experience…
We went to the Kidderminster store and were very impressed by the informal and friendly nature of the staff, and the quality of the furniture on display. There was no pressure whatsoever to buy, and we came away satisfied that we had been well treated by staff, who had explained all the different options extremely well. We had intended to make comparisons elsewhere, but never felt that was necessary.
20 maja 2026
Sales assistant "Stephanie" at the…
Sales assistant "Stephanie" at the Kidderminster branch, made the experience enjoyable.
Stephanie was knowledgeable, and patient.
20 kwietnia 2026
Excellent shop! Highly recommend, great price too
I was welcomed by a smiling young lady called Stephanie, who was very knowledgeable, polite, I explained what I was looking for and she showed me some options. I saw a recliner chair, colour,size, etc, I gave Stephanie my details, and a price was given. I went back afew days later to finalise the purchase. Staff were all polite and helpful.
8 maja 2026
Great service all round
Company kept in touch throughout, item delivered on time, service and delivery very good, very good all round
9 maja 2026
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