poltronesofà - Junction 9 Recenzje 

2126
Wynik TrustScore: 4.5 na 5

4,6

2 Gallagher Retail Park, Axletree Way, WS10 9QY Wednesbury, Staffordshire,, GB


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Zobacz, co mówią recenzenci

Oceniono na 4 z 5

Sofas arrived on the date provided but delivery time kept changing on the day, so ended up staying in all day as they arrived at 6.30 pm instead of the 3pm quoted at first, the delivery men were lovel... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

We visited the Wednesbury store last Saturday (24th July) and received brilliant support and service from a lovely member of staff named Julie. She helped measure up a variety of sofas as we consider... Zobacz więcej

Oceniono na 4 z 5

The staff at the shop were very helpful the men who delivered the suite were very good The issue l had was the communication from the company Having received a text on 15th July to inform me that t... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

On Arrival to the shop we was welcomed by a number off staff members who were very helpful and full of smiles. Lee approached us to see if we was ok at no point was any member off staff pushy or in... Zobacz więcej


Informacje dotyczące firmy

  1. Sklep meblowy

O poltronesofà - Junction 9

Napisane przez firmę

poltronesofà

Visit poltronesofà

poltronesofà is a leading European sofa and armchair specialist, founded in Italy in 1995. With over 30 years of experience and more than 300 stores across Europe, we’ve spent decades perfecting quality sofas - bringing together inspirational Italian design, hand-selected stylish fabrics, and a relaxed in-store experience, we call it the Italian Touch
Flexible finance packages

You could also take advantage of one of our easy to arrange finance options in store and online on any sofa range.
Come and sit with us

With 97 locations nationwide, your nearest poltronesofà is closer than you think. Find your local store here.
You can explore the full collection online at www.poltronesofa.co.uk. Prefer to talk it through? Our team is on hand at 0800 7310048.

Napisane przez firmę


Dane kontaktowe

  • 2 Gallagher Retail Park, Axletree Way, WS10 9QY, Wednesbury, Staffordshire,, Zjednoczone Królestwo

  • 0121 506 1760

4,6

Doskonała

Wynik TrustScore: 4.5 na 5

2 tys. recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

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4,6

Wszystkie recenzje

(2126)

Liczba recenzji w ciągu ostatnich 12 miesięcy: 16 738

Napisz recenzję
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Oceniono na 5 z 5

Fantastic Service

We were greeted at the door by the lovely welcoming Brendan, who asked us a few questions to establish what exactly we were looking for.
He gave us a guide of where to look checking back that we were okay and supplying us and our six year old Granddaughter with chilled water.
He was always available to answer any questions we had.
When we had made our decision he helped us select our fabric and we went to his desk to complete the order and his charming colleague supplied us with coffee and showed myself and our granddaughter to the toilet.
When we arrived home we realised that we could actually fit in a larger settee and as Brendan had explained that we has 48 hours to amend our orders we phoned the store and spoke to Jaz who was also lovely, she referred to Brendan and our order was quickly amended.

26 maja 2026
Oceniono na 5 z 5

Sofa delivery

Staff crew ,Scott and Marvin were brilliant,they delivered in time stated,communicated throughout with email and text message an phoned to tell me they were on their way .They handled the sofas with care .They were really helpful and gave great advice and what to do best.They put the furniture together ,showed me how the single unit works if needed removing, brilliant,thanks so much .

28 maja 2026
Oceniono na 2 z 5

Well as soon as we walked in the sales…

Well as soon as we walked in the sales assistant did not leave us alone to browse we nearly went elsewhere

23 maja 2026
Logo poltronesofà - Junction 9

Odpowiedź od poltronesofà - Junction 9

Good Morning,

I hope you are well.

Thank you for taking the time to leave us your review and for sharing your feedback.
I am very sorry to see that you have rated us as 2* on this occasion.

We do expect that the team are friendly, professional and helpful at all times so please accept my apologies if this did come across in a negative manner on your visit. I will ensure that your feedback is received by the team.

Thank you very much for your order with us and we will be in touch when this is ready for delivery.

Kind regards,
Lynsey - Poltronesofa at ScS
Social Media Team

Oceniono na 5 z 5

Lee was superb

Lee was superb! He went above and beyond to be helpful and find out additional information for me, very knowledgeable about the range on offer along with the many fabrics. Couldn't fault the service at all.

19 maja 2026
Oceniono na 5 z 5

The lady that helped us in store let us…

The lady that helped us in store let us know about everything we need to know then whenever we needed ask a question she was there so helpful well spoken polite very helpful without being suffocating i cant remember her name unfortunately other wise i would name her very happy with the service

20 maja 2026
Oceniono na 5 z 5

superb customer care

superb customer care, let me say Lee is the best, he have explained us every detail, fabric and delivery.
Superb shop floor, superb employee's. 100% satisfaction.

19 maja 2026
Oceniono na 5 z 5

Great experience

We had a great experience from start to finish. The customer service was excellent — staff were friendly, professional, and took the time to clearly explain all the available options, fabrics, and delivery details. The whole transaction process was smooth and straightforward, with good communication throughout.

The quality of the sofa exceeded expectations, with strong craftsmanship and attention to detail. Most importantly, the comfort is outstanding — stylish, supportive, and perfect for everyday use. Overall, a reliable company offering both excellent service and high-quality furniture.

9 maja 2026

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