The delivery and installation team did an excellent job. They were professional, careful, and handled everything with great care. My sofa was extremely heavy, but they carried it all the way from the ground floor to the second floor without any issues. They were friendly, efficient, and made sure everything was positioned perfectly before they left. I’m really impressed with their hard work and would definitely recommend them. Thank you for the excellent service!

sofa arrived exactly on delivery date and time slot.
Although 6.50am a little early in the day.
Men very polite and efficient, worked quickly to assemble furniture and took away all packaging.
Leaving us to relax on our new sofa's.

Staff were very pleasant, one improvement could be that there tablets were rather slow in accepting our details, therefore we had to spend longer in the store than had preferred.

Very good delivery team knew exactly what they were doing all in all the whole delivery went exceptionally well also a very nice bunch of guys assembled 2 sofas they arrived at 07.55 and were gone by 08.23 great service

Good service, good quality sofa ,

The crew that delivered our furniture were so good, very polite, no mess. and very professional

Sofa was delivered and not connected. Made a complain to poltronesofa and nobody has responded. Very disappointed. Gurcharan Singh.

Very happy with my purchase and service provided both in purchasing and delivery

Very professional service from walking into the shop and leaving, bought exactly what we wanted.

My husband and I walked in on Saturday 20th June in Dartford to have a look staff all smiled said hello asked if we needed help. Same old saying no thank you just looking' we were left to wander and when we did need some answers Jamie was there to help. Nothing was too much trouble. After finding a suite we liked we said we would have a think . So on Saurday 27th June walked back in to see sofa again and we bought it. It comes in September and very much looking forward to getting it. Always in all it was a very relaxed no hard sell experience.

Very good, staff were in tune to our needs

Despite having one of the two sofas we had delivered being the wrong sofa the delivery men were in no way to blame so I’m giving them a good mark not the person who put the wrong colour sofa in the box.

Amazing staff in the Dartford shop and delivery and communication was fabulous 👌
Very happy with our sofa

Loved the product. Was kept well informed re delivery. Great delivery team.

Although later than originally said, was kept informed of delays regularly. Operatives were efficient and courteous and set up was easily carried out by them.

The salesman was extremely helpful, no pushing to purchase

Staff made u feel comfortable they where very friendly not pushy at all .and very helpfull

The service in the store was very good, sales person helpful and informative.
But final satifaction rating will obviously depend on delivery of the furniture as promised.

A very helpful member of your staff guided us towards us deciding our purchase.

Good communication.
Polite, helpful delivery with good explanation