Great customer experience from start to finish - very swift, no stress. Love the tv ads and store layout; staff in the store were helpful and knowledgeable; communications re delivery were regular and clear; delivery team right on time, very pleasant team, set-up settees no hassle. Gorgeous leather settees, perfect. Happy, happy - highly recommended.

We recently visited the shop and liked the furniture we saw so returned to have a second look and found a sofa and two chairs we really liked and with the help of Ian who listened to what we were looking for and talked us through colour schemes and options we bought exactly what we were wanted.He was so helpful ,friendly and made it all a pleasure along with his collague we cant wait for the furniture to arrive

Everything was perfect and I'm very satisfied thankyou

Ian served us, he was absolutely amazing. So friendly and kind, very knowledgable. Made the process like spending time with a friend. Amazing service.

Good quality chair at a great price
The staff member (Ian) at Darlington branch was friendly yet professional and provided all the information I needed

Deliverd on time ,the wait was a bit long between order and delivery, but all went well.

Excellent delivery & assembly service, staff polite & considerate of work environment

Dalton n Lewis delivered our new suite, first class service n really pleasant young men we were very pleased with the easy straight forward delivery Thank you Dalton n Lewis x

We to Darlington retail park and ordered a lovely settee that we really liked we met with Jay who was excellent and very professional and was very helpful for all our questions and needs that were expertly answered looking forward to when it is delivered great service keep up the good work 😁

Informative salesman that allowed time to decide. Good selection at fair price. Quality looks good but not yet delivered!

Furniture arrived very happy with my purchase. Arrived a few days earlier then expected but was happy it did .was informed throughout when the delivery would arrive and the delivery drivers were both friendly.

Pleased with new chair. Early morning delivery. All
Went well. Pleasant and helpful crew.

very nice and polite lads. Put all together for us and took all packaging with them. Kept us informed of arrival.

The whole process was seamless from start to finish. We were kept updated with delivery dates and the sofas were delivered earlier than expected. Also the information regarding the time slot was perfect

Matthew was really helpful, friendly and knowledgeable. Helped is pock something suitable that we wanted without overselling. Shop is clean smells great and lots of choice, highly recommended.

Good communication came when they said they would friendly helpful delivery men set chairs up quickly. Liked the free cleaning kit they left. The staff in shop had been helpful aswell.

From choosing the sofa to having it delivered, the customer service was brilliant. It made buying a sofa enjoyable after a previous bad experience.

Ian at Darlington was really knowable and helpful when we ordered our furniture. Would recommend.

Ian was amazing

Every member of staff was professional and helpful in choosing the right sofa for me.