We visited our local store on the Greyhound Park Chester having visited a number of other sofa stores. The team were welcoming and helpful. Leaving us to look freely but letting us know they were t... Zobacz więcej
Lokalizacja
Zmień lokalizację2B Greyhound Retail Park, Greyhound Park Road, CH1 4QG Chester, Cheshire,, GB
•Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
The salesman was helpful in finding the right sofa for my needs. Once purchased the salesman gave me an idea of the timeframe for delivery. Then received a message to give me a provisional delivery... Zobacz więcej
Customer care was great, helpful and informative but I was disappointed when the store wouldn't honour my armed forces discount, the main reason I went to SCS. I quoted the SCS Web info on the discoun... Zobacz więcej
Reakcja na opinię
We had such a wonderful time with Hannah! From the moment we stepped into the store. She greeted us with such genuine warmth. Hannah knew everything we needed to know about the suites in store. She g... Zobacz więcej
Informacje dotyczące firmy
O Poltronesofa - Chester
Napisane przez firmę
Poltronesofa
Visit PoltronesofaPoltronesofà is a leading European sofa and armchair specialist, founded in Italy in 1995. With over 30 years of experience and more than 300 stores across Europe, we’ve spent decades perfecting quality sofas - bringing together inspirational Italian design, hand-selected stylish fabrics, and a relaxed in-store experience, we call it the Italian Touch
Flexible finance packages
You could also take advantage of one of our easy to arrange finance options in store and online on any sofa range.
It’s so easy to order; we have 100 stores nationwide, find your local store at www.scs.co.uk/stores. Alternatively, you can order any sofa range online at www.scs.co.uk or call our online sales team direct on 0800 7310048, who can help you choose the perfect sofa.
Napisane przez firmę
Dane kontaktowe
2B Greyhound Retail Park, Greyhound Park Road, CH1 4QG, Chester, Cheshire,, Zjednoczone Królestwo
- 0191 731 3300
4,5
Doskonała
2 tys. recenzji
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Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje
W Trustpilot przywiązujemy wagę do treści tworzonych przez ludzi. Firma może jednak dodatkowo korzystać z naszego narzędzia wspomaganego przez sztuczną inteligencję, które pomaga w przygotowywaniu odpowiedzi.
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
The young lady was so very helpful and…
The young lady was so very helpful and polite,it was a very hot day so she gave us some water from the fridge .she gave us the colour swatch so I could see all that was available.i am very happy with the service and would recommend this store to my friends .
Thank you .Christine .
30 maja 2026
Może korzystać z AI, aby udzielać odpowiedziCzytaj więcej
W Trustpilot przywiązujemy wagę do treści tworzonych przez ludzi. Firma może jednak dodatkowo korzystać z naszego narzędzia wspomaganego przez sztuczną inteligencję, które pomaga w przygotowywaniu odpowiedzi.
Jack was very knowledgable about the
Jack was very knowledgable about the
Various furniture pieces we looked at and
Helped us choose the right suite for us.
28 maja 2026
Odpowiedź od Poltronesofa - Chester
Ciao Ronald,
We appreciate your feedback and thank you for taking your time to leave us a review.
I am happy to hear that the Sales Advisor helped you in selecting the perfect Suite for you and that your shopping experience with us here at Poltronesofà has been a positive one.
If there’s anything we could have done to make it a 5-star experience, we’d really appreciate your feedback.
If you feel happy to update your review, you can do so in your TP account by going to ‘My Reviews’, locating this review, and selecting ‘Edit’, where you can amend both the rating and review content
Kind Regards
Lauren - Poltronesofà at ScS
Social Media Team
Staff brilliant explained everything…
Staff brilliant explained everything about the products and company.Had plenty of time for us nothing was too much trouble,superb
27 maja 2026
Very good and helpful staff
Very good and helpful staff. They explained everything clearly and answered any questions we had.
27 maja 2026
Not as professional as the sales man
They where ok, in and out in 15 mins.
We tidied up all the bits of packing and checked the recliners worked ok as they drove off 😀
27 maja 2026
Odpowiedź od Poltronesofa - Chester
Ciao Paul,
I hope you are well.
Thank you for taking the time to leave us your review and for the feedback regarding your experience.
We appreciate your comments and are sorry that the crew did not provide the same level of service that you received in store.
I will certainly pass on your comments to our Distribution Centre, to help us improve moving forward.
Many thanks
Lynsey - Poltronesofa at ScS
Social Media Team
Very friendly and helpful staff who…
Very friendly and helpful staff who were knowledgeable about their products
10 maja 2026
Very efficient and tidt
21 maja 2026
The delivery drivers were very polite…
The delivery drivers were very polite and efficient
23 maja 2026
We had such a wonderful time with…
We had such a wonderful time with Hannah! From the moment we stepped into the store. She greeted us with such genuine warmth. Hannah knew everything we needed to know about the suites in store. She gave us great advice and because of that, because of Hannah, we were fully committed to buying a suite from the store, it was just a question of which one. We selected a beautiful suite and left the store feeling so well looked after. Thank you Hannah. We miss you already. Also, the coffee was awesome!
6 maja 2026
The salesman was helpful in finding the…
The salesman was helpful in finding the right sofa for my needs.
Once purchased the salesman gave me an idea of the timeframe for delivery.
Then received a message to give me a provisional delivery date however I was easily able to rearrange it for a more convenient date. The day before I was given a time frame and On the day I was kept updated with the time of delivery and was able to track the drivers as they were on their way.
16 maja 2026
I recommend to all friends
I recommend to all friends, amazing product and service from all staff.
15 maja 2026
Regular updates on delivery schedule
Regular updates on delivery schedule. Delivered on time and quickly installed
15 maja 2026
Happy Customer
We visited our local store on the Greyhound Park Chester having visited a number of other sofa stores. The team were welcoming and helpful. Leaving us to look freely but letting us know they were there for advise.
Having found the sofa for us Steven the manager was on hand to go through all the fabric, colour options and delivery time scale. He was most helpful and at no time did we feel pressured to buy.
A sofa is such an important purchase for any home when you think how much time is spent sat watching TV or reading and we are looking forward to taking delivery.
Very happy with the purchase process.
14 maja 2026
Great correspondence and the two men…
Great correspondence and the two men who delivered where amazing , nothing troubled them and super friendly
10 maja 2026
Triston was very helpful ,friendly and…
Triston was very helpful ,friendly and informative.
12 maja 2026
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