Very helpful and supportive to help me edit my listing and clear duplicates. Scoot support team email replies are not fast like lightning but they will come back to you with proper solutions, and in m... Zobacz więcej
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
Pushy sales tactics Our IT team looked into what they do for us for the money and appeared to be very little! They rang continuously for weeks still trying to persuade us to renew despite us trying... Zobacz więcej
Reakcja na opinię
The presentation was of an excellent standard and very practical. Questions were answered in a clear way to help us all understand the practicalities offered and how we personally could benefit. Jus... Zobacz więcej
hi i know we have coverage with scoot , for a long time , but service and contact are only when payment needed , every time i speak to some one the number of towns or key words reduces from our orig... Zobacz więcej
Reakcja na opinię
Informacje dotyczące firmy
Informacje przekazane przez różne źródła zewnętrzne
Scoot is a leading online business directory with information about more than 2 million suppliers of products and services in the UK. See names, addresses, telephone numbers, websites links, facilities, photos, special offers and even videos. Owned and operated by Enable Media Ltd.
Dane kontaktowe
Scoot House, 19 Falcon Ct, Stockton-on-Tees, Cleveland, TS18 3TU, Middlesbrough
- 0800 170 1000
- marketingteam@scoot.co.uk
- www.scoot.co.uk
W ostatnim czasie nie zapraszano do recenzowania
Ta firma nie zapraszała ostatnio swoich klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Inni użytkownicy przeglądali również
Total waste of time and money
Tried them after a recommendation for our business. I can honestly admin that they are the worst place to put your money in. Having a free listing there is okay though the support is horrible.
They always promise that they will solve your problem and so 2-3 months pass.
They cheated with the price with us by advicing us to pay online and it turned a higher price than the usual which is just scam.
Nobody ever goes to their directory for anything but to look for a company to hire them.
I would definately not recommend them to anyone small or big business. Not to mention the fact that your "account manager" gets suddently lost from time to time.
I am sorry I had to sign with them at all!

Odpowiedź od Scoot
Poor Service on recent experience over last 8 months
:::::: Reply from Scoot AFTER ALMOST 3 YEARS!!!! ::::::
Published 4 hours ago
Hi Gary,
Thank you for your comments. We appreciate all feedback, good or bad and use this information to continually evaluate and improve our systems, processes and customer interactions.
Please feel free to get in touch with us to resolve your problems.
Kind Regards,
Tom
_____________________________________________________
Where do I start?
Took out the all singing all dancing packages and have had nothing short of 8 months of misery, ping-pong email tennis, unsatisfactory support and customer service
MyMcart
Mobile phone add on brought my website down after installation and have had to remove it (their engineers inserted the code and amended existing page and global scripts without my authority)
SeoTrackx
They set this system up with the wrong information 3 times in a row meaning meaningless comparison with competitors who do not exist - at least 6 moths worth of seo reports and monitoring wasted
Producing reports for broken back-links .. when followed through some of the links are still there and active
Can't wait for the curent subscription to be over so that I can remove myself from their directory and have nothing mire to do with them
So many promises and assurances made have been broken .. non of which have they bothered to confirm back in writing, firm resistance in not allowing complants to be escalated higher up the company
we receive emails such as these:
"Sorry for delay in replying. The changes were made in our admin section but unfortunately the report did not reflect this. I am more than happy to add 2 months onto your advertising in the light off the report not reading correctly.
Kind regards
[name]"
"I fully accept the fact that the report has not read correctly for the reason as follows : two of your competitors URl's were spelt incorrectly, I did change them for you as soon as you informed me and you accepted my offer of a free Touch Local Priority Listing as a gooddwill gesture, unfortunately the second report read incorrrectly but you would not accept my apology despite offering an extension of several months on your products.
Once again I apologise for any mishaps that have occcured, my offer stills stands butunfortunately I will not be authorising a refund
[name]"
Yet nothing changes ... problems still continued to arise

Odpowiedź od Scoot
Please do NOT waste your money with Scoot
Bad customers services, there website works on tags, so if the potential customers do not type in your tag letter for letter then forget about the chance of ever getting that customer, my website comes up higher in google for the free business listings , so the question begs to be asked.WHY GIVE SCOOT MONEY to end up on the 2nd page of google.... If the customer adviser had been better at their job, i would not be writing this review

Odpowiedź od Scoot
Best stay clear
Spent £2000 with them and Touch Local who are the same company and you would think they would look after you, no they took the money and did not even put in the keywords I asked for? Customer Service is really bad. Asked for my money back and not a chance. If you are a new customer better to flush your money down the toliet as it will end up with the same results. Stick with Google.

Odpowiedź od Scoot
Doświadczenie Trustpilot
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