This was my first time using this company....I am so impressed and will definitely be buying again . I have already recommended this company to family and friends . The boxes were absolutely fine . I... Zobacz więcej

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I’d been looking every day online for weeks for a particular perfume at an affordable price. I found it on this site, for which many thanks.
Nightmare! Whilst I understand the discount is for damaged boxes one of my perfume bottles arrived with a lot of perfume missing due to it leaking, the metal trim on the bottle was also detached... Zobacz więcej
I found your website online. I usually use trusted sites and was really hesitant to buy anything. I found the perfume I'd been looking for at a price I was happy with, bought it, and was very pleased.... Zobacz więcej
Informacje dotyczące firmy
Napisane przez firmę
Scent Outlet is your backstage pass to the planet’s A-list fragrances at fabulous prices if you dont mind a bruised, torn cellophane, incorrect engraving, a dinged corner, a shelf tumbled box.... Retailers ditch ’em, we rescue ’em, the planet breathes easier this way, less waste, and more importantly. . .You bank the savings! This is Fresh-dated stock from the brands you love and brag about, usually damaged on transit and can't be sold at retail so it comes straight to us and we pass on the discount. We've had thousands of buyers over the years, 98.5 % of them positive, grinning ear-to-ear; if you’re the rare frowner and we've made a genuine mistake, we have a full-time customer service support squad to makes it right, fast. Free UK delivery over £40, absolutely no fakes full authenticity guarantee on every product.
Dane kontaktowe
Fragrance quarters, Trafford Park, Manchester, M17 1LE, Manchester, Zjednoczone Królestwo
- 0161 541 8000
- CustomerService@scent-outlet.com
- www.scent-outlet.com
Your backstage pass to Fragrance
Zaprasza klientów do wystawiania recenzji
Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje
Odpowiada na 22% z negatywnych recenzji
Zwykle odpowiada w ciągu 1 tygodnia
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Avoid this company
Avoid this company, sent out a visibly disgusting unusable child’s fragrance. I email them with clear images showing how disgusting it is with floating bits and liquid being extremely cloudy and they request I return it, having me print off an invoice? Not sure why.. pay for packaging to send back in, all for the sake of a £5 child’s fragrance. Keep the money you lot clearly need it.. they clearly don’t quality check their stuff prior to shipping. Going off a 3rd of their reviews it all seems to be a similar theme, please don’t put any money into these scumbags pockets.
EDIT:
The other fragrance which I’d ordered must also be out of date as well as it stinks of cat urine. Please don’t buy anything from these lot save yourselves the hassle.
Scammers
Scammers. They scammed me. They took the advance payment for my project before even testing the product. I didn’t like the product as the quality was so bad. They refused to refund the remaining payments and did not even respond to any emails, calls or texts.
You guys are scammers.
I liked that my order came swiftly how…
I liked that my order came swiftly how ever one bottle was broken and couple of them had their wrappers taken off, so I’m not sure if they were used or returned items.
I got an incomplete order ,reached out…
I got an incomplete order ,reached out severally and I haven't gotten response till today
Great service all round
Extremely Poor Customer Service
I bought 2 bottles of perfume, one was fine but the other one was broken. When I opened the box the lid was off the Jimmy Choo bottle. Tried to put lid on but it would not stay on and spray. Tried for a week to get a prepaid label to return faulty goods but still nothing. Several emails sent and 2 customer service replies asking for a video and pics which I sent. Resent pics as they said original pics were blurry (which was rubbish).Said I would contact ombudsman and lawyer, still no label. Would not buy from again. Very poor customer service. Still waiting for a return label and refund of £30.
What’s not to like same product fraction of price
Very good prices,quick delivery good choice of perfumes
This was an absolute bargain and…
This was an absolute bargain and arrived very quickly. No issues and id definitely use them again
THE WORST COMPANY IVE EVER ENCOUNTERED
THE WORST COMPANY IVE EVER ENCOUNTERED, you’ll lose your money and they won’t send you your perfumes or give a refund
Great product at a great price
Brilliant service
Brilliant service. I was looking for a specific fragrance that cost £75 for 50ml. I ordered a bottle from scent outlet for £80 for 125ml bottle and a cheap CK daily spray for £8. All well protected and delivered very quickly. I think it was about two days later. I will get my fragrances from scent outlet from now on.
Great Choice of Perfumes
This company offers a great way of getting perfumes and toiletries at discount prices, simply because their boxes or packaging have been damaged. I really like this way of shopping, simply because it cuts down on unnecessary waste. I’ve found a few good bargains on their website, and sometimes the damage to the boxes is hardly noticeable. Other times, the packaging is so damaged that you have to throw it away, so it’s a bit hit or miss, but the contents are always in perfect condition. I’ve also tried new perfumes because they were so discounted, it was worth the risk. I would highly recommend trying this company, and they also give excellent service. Orders are dispatched quickly and arrive on or before the delivery date stated. Best of all, they are packed in cardboard, not a plastic bag in sight!
Customer service
Customer services make it so hard to get a refund when you haven't received all the items I ordered especially when I gave them the proof they asked for. It's hard work it's still not resolved after nearly two weeks
Very poor
Very poor. I ordered 3 perfumes and paid 24 hours delivery on Friday but delivery on Monday. I asked them to retune as I did not needed anymore because it delivered late. They asked me to post on track and sign delivery which cost me £14. It delivered next day but they still saying they not received and keep asking me my order postage detail in response of my every mail. I sent them about 20 emails and getting same reply every time. Worse customer service experience. Finger cross for my refund.Never recommend
Absolutely fabulous company
Absolutely fabulous company! Incredible prices! Cannot be beaten anywhere! 100% authentic perfumes! First class service and lighting fast delivery. Very highly recommend. Thank you
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