My first SIM card is about to expire, it has been excellent for my needs so I have just purchased another one for the next eighteen months. It arrived as expected and works a treat! Ideal WiFi for h... Zobacz więcej
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
Your website is logical, responsive, efficient. I ordered a sim, comms were prompt and precise. Delivered on the promised day, and now installed, the signal has been perfect. A completely troub... Zobacz więcej
Ordered sim card at 11am. Next day DPD delivery quoted but not dispatched in my case until the following day. Ok, These things happen Received. Tested in a city location York. No service whatsoever.... Zobacz więcej
Very happy scancom services amazing using three 500GB monthly prepaid sim very happy Internet speed. Overall is my 6 sim card really recommend
Informacje dotyczące firmy
Napisane przez firmę
Scancom is a leading telecoms provider with over 30 years of industry experience. As Official Network Partners with EE, Three, O2, and Vodafone, we deliver reliable mobile connectivity solutions tailored for individual and business needs. Our core offering includes preloaded data SIM cards and pay monthly contracts, backed by competitive pricing and dedicated UK-based network support. Trusted by organisations nationwide, we provide scalable, flexible mobile solutions built for performance and reliability.
Dane kontaktowe
18a park house, meridian business park, east link, LE19 1WZ, Leicester, Zjednoczone Królestwo
- 01162 200 200
- support@scancom.co.uk
- www.scancom.co.uk
Odpowiada na 83% z negatywnych recenzji
Zwykle odpowiada w ciągu 2 tygodni
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Operator - no services
Ordered sim card at 11am. Next day DPD delivery quoted but not dispatched in my case until the following day. Ok, These things happen
Received.
Tested in a city location York. No service whatsoever. "Operator - no services" Not even a hint of a working SIM card in several devices, trying different APN settings and a network refresh. Emails from support have stopped since.
Dissapointed its got to this
Dissapointed its got to this. Ordered a three sim and although the order clearly stated DPD next day delivery included it was sent via royal mail, after 8 days i asked for a new sim, day 9 the original sim arrives but has been blocked. Customer service unwilling to help instead told me to wait a day as my sim was out for delivery even though its sent by 1st class post so no tracking to confirm this. Follow up requests have fallen on deaf ears. Really starting to think ive been scammed here.
Scancom provide an excellent and…
Scancom provide an excellent and economical service and their after-sales service is fast and efficient. Strongly recommend.
Disappointed !
I bought a sim through Amazon they took my money to activate it and then I find myself chasing them to activate it. They have no customer care, and my experience is not good. Would I use them again, not a chance at this rate
Great value for money but coverage is…
Great value for money but coverage is temperamental
Order a EE Sim Card
Order a EE Sim Card - Unlimited Data Oct 2027
Came straight away and had no issues converting to esim.
Great customer service - responded to emails within minutes.
I bought a unlimited 5G Three SIM card…
I bought a unlimited 5G Three SIM card from Scancom at Amazon, I have checked my 5G coverage before I bought but finally it's only have 1mb~5mb data speed during the day, it was not able to online anyway, and Amazon said there is non refundable, I paid for over £160 bought a unlimited data but no speed SIM card
Great price & service so far
Fantastic prices, Fast Delivery, 5* Customer Service
Fantastic prices, prompt delivery, excellent customer service. My go to company for all mobile and data requirements.
5* Service.
Highly recommended
This is the second product I have…
This is the second product I have purchased from Scancom, a good company to deal with.
Automatic signal switch does not work
I bought the 500Gb 3 SIM taking note of the banner stating that this SIM will automatically switch between 3 and Vodafone. This does not happen as apparently my post code is not one that receives this service. 3 is really poor where I live, rarely giving more than 5 Mbps download speed in comparison with 15 Mbps or more on Vodafone. I asked Clifton at Scancom for information but he could not help. Overall a disappointing experience but maybe the 3/Vodafone merger will result in improvements over time. At least the SIM arrived quickly and works in a fashion. I doubt it will let me use more than 5GB in a month, so 495GB will be left over.
IFailure to cancel & provide refund
I emailed scancom with all necessary information to cancel a 30 day rolling programme SIM. The SIM was not cancelled. I sent a total of 6 emails over following days, repeating my request to cancel the SIM contract. Each time I provided all the information to cancel the SIM. A week later I was charged another £25 for renewal of the SIM contract. Scancom had still failed t cancel the SIM. It was a further 4 days before the eventually emailed me to confirm the SIM had been cancelled. The contract stated that on receipt of an email, containing the SIM number and a reference, which I provided each time, the SIM would be immediately cancelled and the service would immediately cease. Following the eventual cancellation I emailed Scancom to ask for a refund of the £25 they eroniously took from my account. They ha ve not provided any refund and have failed to respond to my emails. They do not appear to have any complaints procedure. I continue to repeat my request to Scancom support.

Odpowiedź od Scancom
Scamcom.
Bought a 36 mnth Vodafone unlimited data sim cardwhich stopped working after 8mnths. No explanation, no apology, just a snooty response from some customer service person who was clearly miffed that I got a refund.Loads of complaints on Amazon,who refunded me £649 without me even asking because they had so many complaints about this mob. I must have been mad buying from them. Never again. Avoid like the plague. Scancom.? More like Scamcom. Terrible, unreliable company and product. No interest emailing customer service as requested in reply. Got full refund from Amazon, not them. Cowboys, DO NOT TOUCH!!

Odpowiedź od Scancom

Odpowiedź od Scancom
The process was quick & easy
The process was quick & easy. Better still the data sim was at a great price. I would definitely buy from this company again without any hesitation.

Odpowiedź od Scancom
Price was very good and the SIM card…
Price was very good and the SIM card arrived the next day.

Odpowiedź od Scancom
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