Every order I've placed has been fantastic. all of the sauces are delicious and full of flavour. can look pricey but you're paying for top quality. I had one issue on delivery with one of the sau... Zobacz więcej
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Zobacz, co mówią recenzenci
Ordered gift box for a birthday gift, it arrived damaged. Contacted customer services,they asked for photos and items damaged. Which I did and requested new cardboard gift box, so far so good...then e... Zobacz więcej
Loved these products for years, often buy one for a treat but decided to subscribe to a box. Easy to order, very quick to arrive - unfortunately, the wrong box was sent. I contacted customer support a... Zobacz więcej
Smooth ordering process and very quick delivery, good price especially with the offer on. Had an issue with a recent order that I raised with the team and they were super helpful and sent out a replac... Zobacz więcej
Informacje dotyczące firmy
Napisane przez firmę
Sauce Shop© began in the home kitchen of Pam and James Digva in 2014. From hot sauce to ketchup and mayonnaise, we still produce everything here in the UK using nothing artificial with a focus on amazing flavour. Our range has won over 25 Great Taste Awards and featured on TV shows, including Food Unwrapped, Ainsley's Good Mood Food and Sunday Brunch. We hope you love Sauce Shop products as much as we do and if you ever have a question, please don't hesitate to reach out at info@sauceshop.co 🖤
Dane kontaktowe
Unit 3 Centurion Way, NG2 1RW, Nottingham, Zjednoczone Królestwo
- 01159413263
- info@sauceshop.co
- www.sauceshop.co
W ostatnim czasie nie zapraszano do recenzowania
Ta firma nie zapraszała ostatnio swoich klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne
Odpowiada na 57% z negatywnych recenzji
Zazwyczaj odpowiada w ciągu 24 godzin
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Inni użytkownicy przeglądali również
Superb shop
Great easy service and the website is easy to navigate around. Quick responses to customer servicesand fantastic products definitely will keep on using the sauce shop
Great customer service
Great customer service, responding quickly to my request to change delivery address in the busy run up to Christmas. And of course delicious products!
Good service through this busy time of…
Good service through this busy time of year, updated throughout this process.
Dispatched promptly.
Excellent
Great customer service
Although a couple of the bottles were broken in transit I received replacements within a couple of days. Great customer service and the products look amazing as a gift.
Problem? Solved!
I ordered a whole bunch of sauces.
One jar turned out leaky but after getting in touch it was replaced straight away with no problems! Great service!
Great customer service
I ordered the hot sauce gift set, having seen ads on Facebook. I was kept abreast of the delays due to high demand (great for the company!) and the set duly turned up as promised - along with a duplicate set!
I emailed the company and a real person got back to me, which was a pleasant surprise. I was asked to send a photo of the packs, which I did, and was even more pleasantly surprised to be told it was their mistake and to keep the duplicate set as an extra Christmas present.
Haven't yet sampled the sauces, but would definitely recommend the company based on their outstanding customer relations people.
The service from start to finish was…
The service from start to finish was fantastic and I was kept up to date with the delivery and tracking of all 3 parcels I've bought boxes for my husband, brother and 2 son in laws for Christmas
I also had a quick question which was answered within moments I'll definitely recommend this company.
Tremendous customer service
I went online and ordered a gift but the email confirmation warned of possible delays due to the large amount of orders going through.
I replied asking them to cancel my order because I didn't want to risk not getting in time.
Within minutes I got a reply and an immediate refund.
I will definitely be back after Xmas for a birthday gift.
Great customer service: thank you!
The truffle edit box is amazing
The truffle edit box is amazing, the truffle bbq, truffle hot honey and truffle simmer sauce in particular are amazing and have definitely become firm favourites, I just hope they be one permanent items!!
The sauces are a wonderful quality and…
The sauces are a wonderful quality and very well priced for the festive hamper, I’m sure my partner will love them when he opens it at Christmas! Unfortunately the reason I didn’t give five stars was because of the courier service. I left a note on my door saying to place the package in my shed in the back garden. He instead went to the side gate, wrote that he “couldn’t open the gate” and dropped the box of sauces over the six foot gate at the side of my house. This caused two of the pots of sauce to smash and I had to wash the other bottles and repackage - I’m glad I checked the box because it wasn’t obvious that they’d smashed until I did, which would’ve made for a messy Christmas. Nothing on the company but something to feed back to the courier!
Great products
Great products, well packaged. Contacted customer service about the gift box and received a prompt and informative response. Great company, would definitely order again.
Brilliant customer service
Brilliant customer service. Sorted out an issue with a broken jar (these things happen)! Husband is absolutely delighted with his early Christmas present, and we are looking forward to trying them all! They look amazing!
Amazing customer service!!
Placed the order and it was delivered quicker than expected. The packaging its self is very presentable. There was one of the sauces that had leaked so I emailed them about it and within a day Alister had sorted it and had a new sauce shipped that day. Excellent customer service!!
The company solved my problem quickly…
The company solved my problem quickly and efficiently. They were very helpful and offered solutions to suit me. Would have no hesitation recommending this Company.
A fabulous company great products and…
A fabulous company great products and really quick customer service could not recommend high enough!
Always exceptional customer service…
Always exceptional customer service from this company. Fantastic range of products at a fair price. Whether ordering for myself or for others I've always been delighted with the items I've received. Can't ask for better than that!
Packaging and presentation lovely
Packaging and presentation lovely, especially as it's a Christmas gift.
I had a slight problem with one of the bottles of sauces, as the seal on the lid had been dislodged during transit.
A quick email and prompt response from the vendor, has resulted in another bottle on its way to me.
Thanks guys, incredibly impressed with the service
Great customer service.
Contacted customer services over an order that needed to be cancelled. Sorted quickly with no fuss. Responsive and kept me informed. Have used before and love their products and service.

Odpowiedź od Sauce Shop®
Asking questions before buying…
Before ordering a Christmas present to be delivered to my son I had some questions about the packaging etc. I wanted to be sure the game wouldn't be given away before the Big Day! I received a response very quickly and when I queried something further, again a quick friendly reply. I love their sauces and want my son to be introduced as I'm sure he will love them just as much
Thank you Sauce Shop for a great product and great customer service, something sadly lacking in many busenesses today
UPDATE
I decided to get it delivered to me so I could take it with me on a visit. The website states 48 hour delivery but because it's Christmas I was advised it would take a bit longer. I emailed to say I would be leaving at the end of the week and could they progress my order. I got an immediate reply saying they would do their best and indeed they did. I received it yesterday (leaving today). What can I say? This is a company I'd buy from any day of the week - their customer service is just brilliant.
Thank You Sauce Shop
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