Santinni Recenzje 

58
•
Wynik TrustScore: 4.5 na 5

4,6

Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej

Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej

Zobacz, co mówią recenzenci

Oceniono na 5 z 5

I purchased a couple of coats (Monroe and Starlet) and some jeweller for my partner from Santinni, super happy with the entire process and would definitely shop there again very soon. Really impresse... Zobacz więcej

Oceniono na 5 z 5

I purchased the “Fairytale Teddy Coat” for my wife, and it’s now her go-to choice for both work and weekends. The wool blend is super soft, with a luxurious feel that’s also incredibly warm. It fits b... Zobacz więcej

Oceniono na 4 z 5

Beautiful vintage coats, wonderful customer service. Only downside: you get your very expensive coat in a black aliexpress bag while influencers online receive a pretty luxurious pink box. I'd de... Zobacz więcej

Oceniono na 5 z 5

Had the best experience with them, my wife absolutely loves her new dress and coat, and I will certainly be buying her more items. The designs fit beautifully, and the customer service team was incre... Zobacz więcej

Informacje dotyczące firmy

  1. Sklep z odzieżą damską
  2. również w kategorii:
  3. Dom mody haute couture
  4. Sklep odzieżowy
  5. Sklep z dodatkami

Napisane przez firmę

Santinni is a family-owned, British womenswear house specialising in formalwear and statement outerwear, meticulously crafted from the finest fabrics. Rooted in a bespoke approach to tailoring, Santinni creates pieces that embody a timelessly feminine allure. Each design reflects a dedication to elegant silhouettes, exceptional craftsmanship, and refined detailing. Inspired by the enduring sophistication of the Golden Age of film and fashion, Santinni romanticises a classic era while reinterpreting it for the modern woman. Our collections celebrate the art of dressing beautifully, reviving a sense of occasion, glamour, and confidence in everyday life. At the heart of Santinni lies a belief in simplicity, natural, opulent fabrics, and meticulous craftsmanship. We create timeless pieces designed to transcend trends and be treasured for years to come.


Dane kontaktowe

4,6

Doskonała

Wynik TrustScore: 4.5 na 5

58 recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

W ostatnim czasie nie zapraszano do recenzowania

Ta firma nie zapraszała ostatnio swoich klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne

Nie odpowiedziano na negatywne recenzje

Jak firma korzysta z Trustpilot

Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.

4,6

Wszystkie recenzje

(58)

Liczba recenzji w ciągu ostatnich 12 miesięcy: 19

Napisz recenzję
Firmy korzystające z platformy Trustpilot nie mogą oferować żadnych zachęt ani płacić za ukrywanie recenzji. Recenzje są opiniami poszczególnych użytkowników, a nie platformy Trustpilot. Dowiedz się więcej

Oceniono na 5 z 5

First purchase and service was excellent!

It was my first purchase from Santinni and it was one of the best customer experiences I've ever had with a retailer. Shreya was incredible. She was informative, responsive, and incredibly kind and professional. For the service alone I would purchase there again, but then there is also the product, which is lovely! I would highly recommend Santinni.

13 października 2025
Opinia niezależna
Oceniono na 5 z 5

Great brand and team

I was buying a coat and dress for my partner - such a wonderful brand and team. Clarice from customer service was spectacular. The pieces arrived early and my partner is absolutely loving them, its the first time she's conceded I have some style..

1 sierpnia 2025
Opinia niezależna
Oceniono na 5 z 5

Dreamiest Brand Ever

I adore this brand because of its commitment to bring our dreams of elegant Old Hollywood fashion to reality!

The designs are stunning, the quality exceptional, and the customer service is always prompt and incredibly helpful.

This is what glamorous luxury fashion is meant to be; I cannot recommend it enough!

6 maja 2025
Opinia niezależna
Oceniono na 5 z 5

Starlet - the most beautiful coat

I purchased the "Starlet" coat in crema, custom made, and I absolutely love it. When I first saw Starlet, I thought it was the most beautiful coat I have ever seen and so it is. It's so special, well crafted and fits perfectly. I feel like a snow queen in it. Thank you Santinni and special thanks to the excellent customer service.

3 marca 2025
Opinia niezależna
Oceniono na 5 z 5

American Admirer of the brand - LOVE the quality & Svc

I am in the United States and have admired the coats from FreddyMyLove. I ordered one coat but I knew I could do better (for my frame - it was gorg). They let me exchange, held my funds and I waited until the STARLET in Nero went on sale and then sent it write out. I had it in days from overseas. Every time I wear it I get compliments from women and men (a laborer told me I had a beautiful coat on the other day!). It's really really nice if your on the fence. and is classic and can last forever. Thank you, Santinni and Vivian in particular.

4 marca 2025
Opinia niezależna
Oceniono na 5 z 5

I'm very pleased with my Monroe coat…

I'm very pleased with my Monroe coat purchase. The coat is beautiful and well made. Customer Service exceeded my expectations. Vivian is knowledgeable and professional. I couldn't be happier. I will purchase from Santinni London again.

10 stycznia 2025
Opinia niezależna
Oceniono na 2 z 5

All Flash No Substance!

I purchased the Santinni "Marlene Cashmere and Wool Coat with Faux Fur in Rosso". The coat arrived in a lovely box and the color was wonderful. However, upon trying it on I could see that it was cheaply made. First, gold buttons are cheap and it is evident they will not last a long time. Second, the sizing is far off, it is about a size too big and I had to pull the belt very tightly to make it fit me properly which creates an appearance I do not care for. Third, the fabric is cheap, yes, the fake fur is soft, but the wool is stiff, hard and just does not feel nice on my skin. I have many coats, including several Cashmere and other varieties of wool, even some made specifically for me that were off significantly better quality and cost less than this one. I even have coats from the 1950s that have held up better and, I still use them on a regular basis. Santinni seem to want to be viewed as timeless and that requires quality in every area. This is very far off and falls into the category of disposable. There is no value in owning a disposable item that you are afraid to use because it will fall apart. And, as I planned to return the coat, they choose to charge a large "processing fee". This is my first and last purchase from them. Definitely not worth the cost and hassle.

10 grudnia 2024
Opinia niezależna
Oceniono na 5 z 5

I love this boutique

I love this boutique. As a big girl finding stylish pieces has been a challenge for me. I had multiple tailor made pieces from Santinni which made my experience superb. I have received many, many compliments in their dress. Not only the material is awesome but also the design is super elegant. It makes me feel like a proper lady when I wear them. I have to add, the customer service is very, very professional, helpful and considerate. They make sure every step of the process runs smoothly. It is on the pricier side but for this quality and service every cent is worth it.

2 grudnia 2024
Opinia niezależna
Oceniono na 5 z 5

Quality, timeless pieces


I've bought a number of pieces from Santinni starting in 2022- two coats (Marlene and Starlet), a dress coat (Kennedy), a cashmere wrap, headband, hat, and a pair of earrings - and I'm about to go back for more! :)

First things first, I get SO MANY compliments on each of these. The winter coats and accessories are beautiful and soft but also warm enough to actually become staples of my winter wardrobe. They are really high quality, and I think I will actually wear them for decades.

I can't rave about the Marlene coat enough - I was excited to find an elegant warm coat made of natural fibers with cruelty-free vegan fur. I am now on my THIRD winter wearing my WHITE Marlene coat and while I initially feared I made a mad, short-sighted color choice, it has held up incredibly well and still looks crisp and stunning!

My experience with customer service has also been fantastic. When the dress I got didn't fit me very well, I wrote to customer service and she advised on a better size for me and managed a quick and smooth exchange. I feel comfortable ordering knowing that returns/ exchanges are handled by real, responsive people. Oh and I got one item custom size and it fits like a glove, if you want to go custom, they are great with that too!

I was surprised to see reviews below 5 stars, but it seems the negative reviews are mainly about customs fees - which can definitely be annoying but also not in the company's control. It's a UK brand, just be sure to check the customs in advance for your country and you shouldn't have any surprises.

Needless to say, I've become a huge fan of Santinni over the years and would definitely recommend. It's become one of my favorite brands!

28 listopada 2024
Opinia niezależna
Oceniono na 5 z 5

My 'Marlene' gets soo many compliments!

I first saw the white 'Marlene' coat on Instagram and immediately fell in love. I visited Santinni's showroom and had a lovely time trying on their new season and best-selling pieces! I look forward to the colder weather because I get sooo many compliments with this coat. The cashmere wool and faux-fur are so luxurious and soft. I also like the pink packaging it makes the whole experience so nice! Thank you, I will be back for more!

17 listopada 2023
Opinia niezależna
Oceniono na 5 z 5

SUBLIME!

I purchased the « Sundet Boulevard » Coat as well as the Kelly dress and am amazed by the quality ! The softness of the fur is honestly not comparable to anything I have ever seen and am always receiving tons of compliments whenever I am wearing one of them ! I am sure I will be able to pass them one to my children one day !

4 listopada 2024
Opinia niezależna
Oceniono na 5 z 5

Such a beautiful brand

Such a beautiful brand. Outstanding quality and real, human customer service when you need to speak to someone. This is how buying luxury items online should feel - highly recommend

13 marca 2024
Opinia niezależna
Oceniono na 5 z 5

Beautiful coat, very happy!

I purchased the “Fairytale Teddy Coat” for my wife, and it’s now her go-to choice for both work and weekends. The wool blend is super soft, with a luxurious feel that’s also incredibly warm. It fits beautifully, accentuating her figure without feeling tight, and the coat has a perfect length that flatters her height. The bianco colour is timeless, pairing effortlessly with any outfit. Details like the belt and buttons are well-made and add a polished finish. This coat exceeded both our expectations for style and durability — highly recommend it!

27 października 2024
Opinia niezależna
Oceniono na 1 z 5

Insane tax fees (200€ per piece) not refunded on return!!!

The coat I was told looks and feels nice but this company does not seem properly equipped to cater to an international customer base (yet). The shipping from the UK to the EU took more than a week and the delay was caused by the item being stuck at customs clearance and would only be released after paying 197€ (!!!!!) of taxes. Unfortunately, the delay was too long for me to actually get my hands on the coat, as I had to go on a business trip. I needed a larger size and reached out to their customer service regarding the return. Before purchasing any product, I strongly advise you to read their returns and refund policy!! The conditions will deter you from placing an order, unless you‘re 100% certain the item you purchased is perfect for you. Since re-placing an order for an exchange will cause me to pay another horrendous amount of duties, which will be 400€ in total added to the original purchase price.
Save yourself the fuss and stay local.

23 października 2024
Opinia niezależna

Doświadczenie Trustpilot

Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.

Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.

Dowiedz się więcej o procesie recenzji Trustpilot.

Oto 8 wskazówek jak napisać świetną recenzję.

Weryfikacja może pomóc zapewnić, że recenzje, które czytasz na Trustpilot są napisane przez prawdziwych ludzi.

Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.

Dowiedz się więcej