Thanks to Tommy who sorted a deal on our new GLB we traded our vehicle in and was so easy and simple. He managed to get our new vehicle to us within a week! Amazing customer service and super helpful.... Zobacz więcej
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Lokalizacja
Zmień lokalizacjęWeston Road 1, KT17 1JG Epsom, England, GB
•Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
What a real pleasure and great experience it was to deal with Nick at Mercedes sandown. He was / is extremely knowledgeable about the vehicle features I purchased and let me take an unhurried test dri... Zobacz więcej
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I have just purchased a new Mercedes-Benz from Mercedes-Benz of Epsom and could not have been more impressed with the service I received. Chris Durnford was the Sales Executive who looked aft... Zobacz więcej
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I had a great experience purchasing my car from Mercedes Benz of Epsom. Thanks to Nicholas Blunsden everything went nice and smooth. Nicholas was very patient and helpful in answering all of my quest... Zobacz więcej
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Informacje dotyczące firmy
- Naprawa samochodu
- również w kategorii:
- Dealer pojazdów mechanicznych
- Dealer samochodów Mercedes Benz
Napisane przez firmę
Sandown Group are proud representatives of the prestigious Mercedes-Benz brand. Our modern and well-equipped retailers spread across the South Coast of England, with locations in Basingstoke, Dorchester, Epsom, Farnborough, Guildford, Hindhead, Newbury, Poole and Salisbury.
Dane kontaktowe
Weston Road 1, KT17 1JG, Epsom, England, Zjednoczone Królestwo
4,8
Doskonała
1 tys. recenzji
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Fantastic as always from sale to service
Fantastic service all the way from start to finish once again. My youngest wanted to buy himself his first Mercedes-Benz, used, and we were welcomed by Leeroy Whitby, who i aways see there as i have bought my own cars from him, he is the most honest sales executive you could meet and goes above and beyond to help out with any purchase, new or used cars, and is always there to help is you ever need it. I always use a main dealership, yes, might be a tiny bit more expensive, but the backing, warranty etc you get after sale is invaluable. Top team there at Sandown, Mercedes-Benz of Epsom. I have all my cars serviced there as well and yet again, it is slightly more expensive that your back street garage, but with that service you get a full years Mercedes-Benz assist which is a full breakdown service for free, anywhere, anytime and as many times as needed (hopefully not needed) so thats the extra price you pay for, a full years peace of mind if anything were to go wrong, mechanically or accidents etc. I am a private customer and all the views above are from my experiences. Staff are fantastic, but you need to see Leeroy if you want a car :)
20 września 2026
Excellent service and communication…
Excellent service and communication from all the team at Sandown Epsom.
I always come back to the team here as they are all very friendly, knowledgeable and very good with their communication.
29 września 2026
Odpowiedź od Sandown Group - Mercedes-Benz of Epsom
Thank you for your continued loyalty and for taking the time to leave such a wonderful review.
We're delighted to hear that you consistently receive excellent service from the team at Sandown Epsom. Building lasting relationships with our customers is incredibly important to us, so it's especially rewarding to know that our friendly, knowledgeable approach and clear communication keep bringing you back.
Your kind words will be shared with the entire team, who will be thrilled to receive your recognition. We truly appreciate your support and look forward to welcoming you again for many years to come.
Thank you!
I have just purchased a new Mercedes-Benz from Mercedes-Benz of Epsom and could not have been more impressed with the service I received.
Chris Durnford was the Sales Executive who looked after me throughout the purchase and delivery, and he was outstanding from start to finish. He was thoroughly professional, knowledgeable and attentive, with absolutely nothing left to chance.
The car was delivered exactly as promised, and Chris then spent a good hour and a half with me, patiently taking me through the car and familiarising me with its many features. At no point did I feel rushed, and his attention to detail made the whole experience extremely enjoyable.
I cannot recommend Mercedes-Benz of Epsom highly enough. Chris is a great ambassador for the dealership and for Mercedes-Benz, and the level of service he provided was first class throughout.
Thank you, Chris.
30 września 2026
Opinia niezależna
Odpowiedź od Sandown Group - Mercedes-Benz of Epsom
Thank you for taking the time to share such a wonderful review.
We are delighted to hear how impressed you were with your experience at Mercedes-Benz of Epsom. Providing a professional, informative and enjoyable journey from purchase through to handover is something we strive for, and it's fantastic to know Chris delivered this for you.
Your kind words about Chris's professionalism, knowledge and attention to detail will mean a great deal to him. We're especially pleased that he took the time to ensure you felt completely comfortable with your new Mercedes-Benz and all of its features, making the handover both thorough and enjoyable.
Thank you for your recommendation and for choosing Mercedes-Benz of Epsom. We wish you many happy miles in your new car and look forward to welcoming you back in the future.
So quick and efficient amazing customer service
Thanks to Tommy who sorted a deal on our new GLB we traded our vehicle in and was so easy and simple. He managed to get our new vehicle to us within a week! Amazing customer service and super helpful. Highly recommended using Epsom branch as they go above and beyond. Thanks Tommy ! Lauren & Nathaniel
27 września 2026
Odpowiedź od Sandown Group - Mercedes-Benz of Epsom
Thank you, Lauren & Nathaniel, for your fantastic review! We’re delighted to hear that Tommy made the process of trading in your vehicle and purchasing your new GLB so easy and straightforward. It's great to know he was able to secure a deal that worked for you and have your new car ready within just a week.
Your kind words about Tommy’s amazing customer service and helpful approach mean a lot, and we’ll be sure to pass on your feedback. Thank you for recommending our Epsom team. We hope you enjoy every mile in your new GLB and look forward to welcoming you back in the future.
Odpowiedź od Sandown Group - Mercedes-Benz of Epsom
Thank you for your kind feedback. We're delighted to hear you had a great experience with us. Providing excellent service and ensuring our customers feel valued is always our priority. We truly appreciate your support and look forward to welcoming you back again in the future.
What a real pleasure and great…
What a real pleasure and great experience it was to deal with Nick at Mercedes sandown. He was / is extremely knowledgeable about the vehicle features I purchased and let me take an unhurried test drive, and no sales pressure. The finance paperwork / e-mails from Mercedes is questionable but I couldn't be happier with my new car and dealing with Nick Blunsden. Thank you
22 września 2026
Opinia niezależna
Odpowiedź od Sandown Group - Mercedes-Benz of Epsom
Thank you for your wonderful review. We are delighted to hear that Nick Blunsden made your experience such a positive one. His knowledge, approachable manner, and commitment to giving customers the time and space to make the right decision are qualities we value greatly.
We appreciate your feedback regarding the finance paperwork and communications, and we're pleased that despite this, your experience with Nick and your new Mercedes-Benz has exceeded expectations.
Congratulations on your new car, and thank you for choosing Sandown. We wish you many happy miles ahead and look forward to welcoming you back in the future.
Sief made us very welcome and was very…
Sief made us very welcome and was very polite and professional he made the purchase of our new car a great experience I would highly recommend your Mercedes dealership.
18 września 2026
Odpowiedź od Sandown Group - Mercedes-Benz of Epsom
Thank you for your wonderful feedback. We're delighted to hear that Sief made you feel so welcome and provided a polite and professional service throughout your purchase. It's fantastic to know he helped make buying your new car such a great experience. We truly appreciate your recommendation and wish you many happy miles in your new Mercedes. We look forward to welcoming you back in the future.
Odpowiedź od Sandown Group - Mercedes-Benz of Epsom
Thank you for your review! We’re really pleased to hear everything was easy and smooth from start to finish. We really appreciate you taking the time to share your feedback.
Used car purchase experience
When i ordered the cars for test drive - despite the AI agent (Alex) confirmed the cars, they were not there when I showed up the designated time. Then I confirmed the car purchase, placed the deposit, but I have to chase the agent to confirm timing of delivery. The sales agent delivered the car to my place which is beyond his duty (per his point of view), but I found the scratches were not all done which MB promised me to do when I placed the deposits
6 września 2026
Odpowiedź od Sandown Group - Mercedes-Benz of Epsom
Thank you for taking the time to share your feedback. While we're pleased to hear that our Sales Executive went the extra mile by delivering your vehicle personally, we're sorry that other aspects of your experience fell short of expectations.
We understand how frustrating it must have been to arrive for your test drives and find that the vehicles were not available despite having received a confirmation. We're also disappointed to hear that you had to chase for updates regarding your delivery and that the agreed cosmetic work was not fully completed when the vehicle was handed over.
Your comments highlight areas where we need to improve, particularly around communication, appointment coordination, and ensuring all promised preparation work is completed before delivery. We appreciate you bringing these matters to our attention and will share your feedback with the relevant management team for review.
Thank you for choosing Sandown, and we hope to have the opportunity to provide a better experience in the future.
Five star service from Nicholas B. at Epsom Mercedes Benz
I had a great experience purchasing my car from Mercedes Benz of Epsom. Thanks to Nicholas Blunsden everything went nice and smooth. Nicholas was very patient and helpful in answering all of my questions and went above and beyond to make the whole process stress free. He did a great job from test drive to explaining the features, I felt well looked after by a professional.
Excellent tailored service!
19 sierpnia 2026
Odpowiedź od Sandown Group - Mercedes-Benz of Epsom
Thank you for your fantastic review! We’re delighted to hear that your experience with Nicholas at Mercedes-Benz of Epsom was such a positive one.
It’s wonderful to know that Nicholas made the entire journey smooth and stress free, from the test drive through to handover, while taking the time to answer all your questions and explain the vehicle’s features. We pride ourselves on delivering a tailored and professional experience, so your kind words mean a great deal.
We’ll be sure to pass your feedback on to Nicholas and the team. Thank you for choosing us, and we wish you many happy miles in your new car.
Odpowiedź od Sandown Group - Mercedes-Benz of Epsom
Thank you so much for your feedback. We're delighted to hear that Leeroy from our Epsom branch provided such amazing service. I'll be sure to pass your kind comments on to him and the team. We really appreciate you taking the time to let us know.
Leeroy was really helpful and made the…
Leeroy was really helpful and made the process very easy
7 września 2026
Odpowiedź od Sandown Group - Mercedes-Benz of Epsom
Thank you for your kind feedback. We're delighted to hear that Leeroy was so helpful and made the process easy for you. We’ll be sure to pass on your comments to him. Enjoy your new car, and thank you for choosing Sandown. We look forward to welcoming you again in the future. 🚗
A big thank you to Nick and Nigel for…
A big thank you to Nick and Nigel for all their help and excellent service when I bought my car.
They were both very friendly, helpful and professional, and especially Nick always took the time to answer all my questions. I really appreciate their patience, effort and attention throughout the whole process.
2 września 2026
Odpowiedź od Sandown Group - Mercedes-Benz of Epsom
Thank you for your wonderful review. We’re delighted to hear that Nick and Nigel provided such excellent service throughout your car purchase.
It’s great to know that their friendly, helpful, and professional approach made a positive impression, and that Nick took the time to answer all of your questions and support you through every step of the process. Providing a knowledgeable and stress-free experience is exactly what we strive for, so your feedback is greatly appreciated.
We’ll be sure to pass your kind words on to both Nick and Nigel. Thank you for choosing us and we wish you many happy miles in your new car. We look forward to welcoming you again in the future.
very well looked after by Leeroy
very well looked after by Leeroy
All my questions answerd with plenty of knowledge
2 września 2026
Odpowiedź od Sandown Group - Mercedes-Benz of Epsom
Thank you for your fantastic feedback. We’re delighted to hear that Leeroy looked after you so well and was able to answer all of your questions with such knowledge and expertise. Ensuring our customers feel informed and confident throughout their experience is something we take great pride in.
We’ll be sure to pass your kind comments on to Leeroy. Thank you for choosing us, and we look forward to welcoming you again in the future. ✨
The whole process of buying a car was…
The whole process of buying a car was pleasant and efficient. Nick was constantly keeping us updated on progress.
27 sierpnia 2026
Odpowiedź od Sandown Group - Mercedes-Benz of Epsom
Thank you for your wonderful feedback. We're delighted to hear that your car buying experience was both pleasant and efficient. It's great to know that Nick kept you informed throughout the process and ensured everything progressed smoothly. We truly appreciate your recommendation and hope you enjoy every moment with your new car. We look forward to welcoming you back to Mercedes-Benz in the future.
Top customer service
Great experience. The Sales Manager was very nice and professional made me feel very welcome.
27 sierpnia 2026
Odpowiedź od Sandown Group - Mercedes-Benz of Epsom
Thank you for your kind feedback. We're delighted to hear you had a great experience with us. It's wonderful to know that our Sales Manager made you feel so welcome with their professional and friendly approach. We truly appreciate your support and look forward to assisting you again in the future. Enjoy your motoring! 🚗
Odpowiedź od Sandown Group - Mercedes-Benz of Epsom
Thank you for your review! We're delighted to hear that you found our team friendly and professional. Providing excellent customer service is our top priority, and it's wonderful to know that this was reflected in your experience with us. We appreciate your support and look forward to welcoming you again in the future.
Fantastic experience from start to…
Fantastic experience from start to finish from Tommy
15 sierpnia 2026
Odpowiedź od Sandown Group - Mercedes-Benz of Epsom
Thank you for your wonderful feedback. We're delighted to hear you had a fantastic experience from start to finish. Tommy will be thrilled to know he made such a positive impression. We truly appreciate your support and look forward to helping you again in the future.
Odpowiedź od Sandown Group - Mercedes-Benz of Epsom
Thank you for your kind feedback! We're delighted to hear that you were pleased with both our staff and the service you received. Your comments mean a lot to the team, and we truly appreciate you taking the time to share your experience. We look forward to welcoming you back again in the future.
Odpowiedź od Sandown Group - Mercedes-Benz of Epsom
Thank you for your review, we are sorry to hear that you weren't completely satisfied with the level of service you received. Please email your contact details to marketing@sandown-group.co.uk so the management team can reach out to discuss this with you further. Thank you.
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