I ordered 6 units of a Spanish deodorant which was not in stock and they had to bring over. It was at an excellent price and I was advised not to contact them until after 15 days due to the transit... Zobacz więcej
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
Worst customer service ive seen in a long time. I ordered a product and it said it would arrived in 15 days but I would have a tracking code once dispatched. After 9 days, it still hadn't been dispat... Zobacz więcej
Reakcja na opinię
Ordered something and said they didn't have stock, and no alternatives. Then when I said I would wait for stock they refunded and said they wouldn't offer the same price when the new ones came in. T... Zobacz więcej
After placing an order, I didn’t hear anything more for several days so telephoned (number from their website 023 9245 3256) but got no reply, just an answerphone (voicemail). Reading some of the revi... Zobacz więcej
Reakcja na opinię
Informacje dotyczące firmy
Napisane przez firmę
Great deals on cleansers, toners, moisturisers, exfoliators, masks, suncare, tanning lotions, make-up and other cosmetics for women and men. Trying to offer all the time, the best products at the best prices.
Dane kontaktowe
Unit 11 Dakota Business Park, 14 Downley Road, PO9 2NJ, Hampshire , Zjednoczone Królestwo
- 02392453256
- support@treatyourskin.com
- www.salonskincare.co.uk
W ostatnim czasie nie zapraszano do recenzowania
Ta firma nie zapraszała ostatnio swoich klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Excellent service and prices.
Having placed my third order I am impressed with the efficient way that orders are handled. Prices are very competitive. Being able to track an order is great as delivery time and date have been upheld so far.
Paid extra for priority postage, shouldn't have bothered
I paid extra to receive the item quickly, but I shouldn't have bothered as the item didn't arrive any sooner than if I'd have opted for the 'free postage' option.
Excellent Service & Value for Money
I ordered the PurePharma pack which was on sale. The value for money meant the price was much lower than elsewhere saving around £25 on two boxes! Delivery was quick too.
The only issue was that the courier obviously left the box outside in the rain for a prolonged period as the box had virtually disintegrated! As the items were shrink wrapped this wasn't really a problem as they weren't damaged.
Would definitely order again if the price was lower than elsewhere.
Top class
I bought the sbc collagen 3 in 1 with cloth i absolutely love it my skin is so soft and looks nice fast delivery reliable company and have shopped again from them great price as I checked on Internet before I purchased from salon skincare love them
Good Prices and Service
I decided to treat myself to some Thalgo products. These are normally quite pricey in the Salon however after doing a search on the internet I found this site and was really pleased with the prices. 2 of the 3 products that I wanted were in stock and the 3rd I am waiting for an email from them to say it is in. I think that is good service.
I will definitely use them again and would recommend anyone else using them.
Good service and good price
We were looking for the product in various websites of United States and United Kingdom on this page and find the cheapest price.
We received the product in the promised time.
perfectly priced
Ordered items I have used before,so knew what to expect, much better price than the hairdressers and sooner than expected delivery
Company does what it says on the tin!!!!!
After placing my order I was kept fully informed of the item i.e. confirmation, pending, dispatch and estimated date of delivery. Tracking item for also very useful and came on date estimated.
The item is excellent as is all SBC products.
Very disappointed.
Salon Skincare and I, have been let down hugely by their couriers CityLink.
I ordered shampoo and conditioner with 2 working weeks to spare before I went on holiday. SS dispatched my order via CityLink, the following day. I did not receive my order despite being told it had dispatched. With several days still to go before I went away, I contacted SS and was told in a very badly written email, which initially made no sense, that my delivery had been refused by a name I have never heard of (none of my neighbours have this name either) I asked for clarification of this cryptic email and it took a long time to get a response from SS. Then it was the weekend and I had just one day left to get my products before leaving for my holiday. I asked for a response on the Monday morning and thankfully a sensible person from SS actually replied with a coherent answer to my order queries. My order didn't arrive in time for my holiday and I was forced to buy products from a shop on my journey. However on my return I found an email from SS apologising and saying that CityLink have also apologised and are disciplining their driver. My order turned up while I was away so I have at least received it.
Sadly, despite apologies and the arrival of my order, my 1st experience of Salon Skincare has been tainted by the awful performance of CityLink, then the lack of communication from Salon Skincare, who initially seemed to be blaming me for the non-arrival of my parcel. The fact that I didn't get my products when I needed them and then the huge delay in getting the problem sorted, for which I had to do all the running, has left me feeling that I cannot trust this company especially while they still use CityLink as their courier (I have had other bad experiences with this courier) I do not like the fact that SS have no contact number for order queries, leaving one totally at the mercy of the email system and the doubt that anyone is ever going to reply. Most internet based companies DO have a query line for customers to speak to a real person and this is missing from Salon Skincare.
Great service, responsibly delivered
I would recommend this company to anyone as Ultrasun products arrived quickly and I got a very good deal price wise.
bad service!
Hello,
I ordered some items and I was not at home. He tried for 2 days. However, the product went back to you and a refund was done. I find this unacceptable. The Currier has not left a card and attempted to contact me. I did not get what I needed and you lost money. please find a better Currier! I am sorry but I cant re order the product from you again as I do not trust your delivery service. This is shame because you seem to have great deals and product!
Prompt efficient service
Ordering carried out with ease, good communication, will certainly order fro you again, Thank you
Fast Delivery,Good Customer Service!
Super fast delivery - I ordered 3 products and received them 2 days later. Unfortunately one of the cleansers leaked everywhere! Think it was more of a problem with the product than the packaging as I ordered directly from the manufacturer as well and it also leaked in transit! I contacted salonskincare fully expecting to be ignored. However, upon providing photographic evidence I was given a complete refund for the product. Wouldn't hesitate to deal with them again!
Very efficient will use again.
Try this company good web site & efficient
Satisfaction guaranteed
I have always experienced prompt service and will shop with them again. The products are well packed when received. I get regular updates too.
Very fast and good service
My lip gloss arrived fast, The service is very good and would order from them again,
Fast Delivery
Order arrived in Co Meath within 24 hours of ordering! Great service. Would fully recommend!
check your refund
I would never get my refund back if I did not realised it and contacted them. They just forgot about it but did not forget to charge me £5 for undelivered item. Will avoid the webside!
Doświadczenie Trustpilot
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.
Dowiedz się więcej o procesie recenzji Trustpilot.
Weryfikacja może pomóc zapewnić, że recenzje, które czytasz na Trustpilot są napisane przez prawdziwych ludzi.
Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.








