Safefoam Recenzje 

255
Wynik TrustScore: 5 na 5

5,0

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Zobacz, co mówią recenzenci

Oceniono na 5 z 5

We wanted a set of cushions for an Ercol Studio Couch and came across this company. Well, what a wonderful organisation they are, we ended dealing with Bob as the company was on holiday and it was jus... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

I needed a cushion for an Ercol loveseat, I contacted Safefoam and spoke to Joe who was extremely helpful and knowledgeable. I had a fabric sample which we really wanted and was delighted that Safefo... Zobacz więcej

Oceniono na 5 z 5

Thanks Joe and the Safefoam team. Great quality, expert advice and quick, responsive service. My 1980s Ercol sofa and arm chairs have been given new life with comfy new cushions with beautiful new... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

The Safefoam team excelled in the provision of pew cushions for our church. Their advice and support was excellent and allowed the PCC to make fully informed decisions. Once the decision had been made... Zobacz więcej

Reakcja na opinię

Informacje dotyczące firmy

  1. Sklep meblowy
  2. Sklep z antycznymi meblami

Napisane przez firmę

After trying for 30 years, we have become one of the leading British companies maufacturing Ercol Replacement Cushions & Covers. We can replace most Ercol Models. In late 2021 Ercol themselves wrote to us to say that they very happy with our company rejuvenating their antique models. We also do lots of church pew cushions all over Britain, from as far South as Cornwall to the Isle of Lewis in the North


Dane kontaktowe

5,0

Doskonała

Wynik TrustScore: 5 na 5

255 recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

W ostatnim czasie nie zapraszano do recenzowania

Ta firma nie zapraszała ostatnio swoich klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne

Jak firma korzysta z Trustpilot

Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.

5,0

Wszystkie recenzje

(255)

Liczba recenzji w ciągu ostatnich 12 miesięcy: 48

Napisz recenzję
Firmy korzystające z platformy Trustpilot nie mogą oferować żadnych zachęt ani płacić za ukrywanie recenzji. Recenzje są opiniami poszczególnych użytkowników, a nie platformy Trustpilot. Dowiedz się więcej

Oceniono na 5 z 5

My experience has been very good

My experience has been very good. Joe was super helpful all along the way. Helping to identify my Ercol models and sending out samples. Any concerns or issues were quickly handled. My sofas look fabulous and it has saved me so much money! I wouldn’t hesitate to recommend this company. Thanks very much to all the team.

18 maja 2025
Opinia niezależna
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Odpowiedź od Safefoam

Dear Ms Gardiner, We very much appreciate the various Ercol models you have bought from us in the last month, all covered in our own Irish Oatmeal fabric. Your kind review has encouraged us all to try our best for you and all of our customers. We're now looking forward to doing your final chair cushion very soon. Once we've confirmed to you that the seat cushion will be the same on your 249 Tub Chair as on a 176! I think thet the famous Lesley Jackson book does confirm it. We're going to send you a seat cushion pattern, and we hope that it will solve the problem for us all.

Oceniono na 5 z 5

Beautiful cushions

Delighted with my cushions for my Evergreen Ercol sofa. A great choice of fabrics and really quick delivery. So helpful on the phone and by e mail. The place to go for your treasured Ercol.

1 maja 2025
Opinia niezależna
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Odpowiedź od Safefoam

We are most grateful for your kind review, even though we don't know what it was you bought! Very best wishes from us all at Safefoam.

Oceniono na 5 z 5

Service second to none

Service second to none! Phoned Tuesday, arranged to visit the next day, today. Arrived at 10.30, met Joe and one of the ladies. Discussed sizes and colours , looked in the stock room , and had lots of choices!! All arranged, all done without fuss. Two week timescale advised, until..within half an hour of leaving, one phone call later.. Joe said, "You can have them this afternoon if you are can call back by 3" lucky for us we were still near by. What a service. Excellent product, fits beautifully, looks amazing. Met the other lady at 3 with Joe, what a team.
Yes we are very pleased. Many thanks.
Good old fashioned service.

23 kwietnia 2025
Opinia niezależna
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Odpowiedź od Safefoam

Many thanks for your kind words. We were happy to give you the special service since we know that you had a long journey ahead, back to Gretna. We hope to sell you more Ercol products in the future. You chose our Samphire fabric for your dining cushions, it looked just the job. Joe tells me that you've recommended us to a friend of yours. Thaat's just the job too!

Oceniono na 5 z 5

Our replacement Ercol daybed cushions are better than the original!

Our replacement Ercol daybed are brilliant. The material is extremely good. The parcel arrived and was ‘bulletproof”. The fit was better than the original measurements which allowed the back cushions to fall forward. The replacement is a really good fit. They have done their homework. A proper firm with high standards. They will be my go-to firm for future cushions.

13 kwietnia 2025
Opinia niezależna
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Odpowiedź od Safefoam

Thank you Brian, for a number of things! Your review is of course wonderful and gratefully accepted. But it's you who gets the praise too! You wanted a particular Teal fabric, of which sadly we'd sold out. We sent you a substitute which thankfully you accepted. As Shakespeare once said, "all's well that ends well"

Oceniono na 5 z 5

Safefoam is a pleasure to work with.

We found Safefoam to be a delight to work with - helpful, efficient and diligent in every respect. The seat cushions for our late 15th century pews fit perfectly, look right and are really comfortable as well as being delivered on time. The price, too, was less than we had budgeted for. We highly recommend Safefoam.

9 kwietnia 2025
Opinia niezależna
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Odpowiedź od Safefoam

Thanks John for your splendid review. We like doing church pew cushions & we often deliver them ourselves. But Truro is a long way to come, so Parcelforce came to our rescue! We're glad you like the new blue cushions & find them comfy.

Oceniono na 5 z 5

Brilliant company!

From start to finish, the company has been excellent. They are so quick to respond to any queries I had. We are so pleased with the covers, excellent workmanship and the customer service is second to none.
I would highly recommend this company.

28 marca 2025
Opinia niezależna
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Odpowiedź od Safefoam

Many thanks for this excellent review. We're all very pleased that you like your new Ercol Renaissance cushions. Our Suzy is the expert on this Ercol model and loves to do such a good job.

Oceniono na 5 z 5

I would give Safefoam more stars if it…

I would give Safefoam more stars if it was possible! . This is the 2nd time I have used them and once again they have delivered an exceptional service. I previously had 2 seater cushions for my ercol sofa but had recently acquired a 3 seater . Instead of starting from scratch with a new set of covers ( the 3 seater cushions are smaller than the 2) I asked them if they could make a smaller middle cushion and cover it with the same fabric. No easy feat as the material I had has a repeat pattern. True to form Joe shared his expertise with me and kept in touch all the way. The process was effortless and I received the cushions within a couple of weeks ( they even enclosed a scatter cushion without me ordering one! ) Their sewer did a fantastic job of pattern matching and the finish is excellent quality . I am so delighted with my cushions once again . I highly recommend Safefoam!

25 marca 2025
Opinia niezależna
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Odpowiedź od Safefoam

WOW! Your kind words have set us all blushing. What we did for you was something special, but we enjoyed the challenge. You were already a good customer, so we were delighted that you came back to us and delighted that you are so satisfied. Please tell any Ercol friends.

Oceniono na 5 z 5

Replacement cushions for my ercol…

Replacement cushions for my ercol dining room chairs. They were perfect, exactly what I wanted. Information by email and telephone conversations was brilliant. They were ordered on the 3rd March and arrived on the 21st, fantastic service. Would highly recommend.

21 marca 2025
Opinia niezależna
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Odpowiedź od Safefoam

Thank you for your kind words. Our Helen who made the cushions & our Joe who dealt with your order, are both happy that you are so pleased.

Oceniono na 5 z 5

Excellent service and premium product

Excellent service and premium product. Samples were sent quickly and cushions completed very promptly. Would highly recommend Joe and the team they were so helpful. Delighted with our new improved day bed 😊

1 marca 2025
Opinia niezależna
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Odpowiedź od Safefoam

Ercol daybeds look so good & we're delighted that you are so pleased with everything. Apologies for late response due to holiday!

Oceniono na 5 z 5

Great customer service

We had a little problem with a cover which was quickly resolved. Amazing customer service and support. Bob really helpful. The covers are gorgeous.

13 marca 2025
Opinia niezależna
Oceniono na 5 z 5

Ercol Renaissance Cushion inners 5*

I ordered new inners for my Ercol Renaissance chair. All enquiries were handled quickly and ordering was easy. My cushions were returned very quickly and are wonderful. I will be ordering another set for another chair soon. I highly recommend this company.

13 marca 2025
Opinia niezależna
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Odpowiedź od Safefoam

Many thanks Carol for your kind review. We re-filled your Renaissance Cushion Covers & we're glad you liked them. Best wishes.

Oceniono na 5 z 5

Great product

Had great communication with Safefoam about options, costs etc for new cushions and covers. Delivery was swift and items were packed really well. Very pleased with product and company.
Royal Mail however left the items on my doorstep (covered but still open and visible) and claimed the packages had been signed for. Pleased they were still there when I arrived home.

12 lutego 2025
Opinia niezależna
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Odpowiedź od Safefoam

Andrew, we are very grateful for your review. Your Ercol Daybed cushions and covers did look good in the Millennium Blue fabric you chose, Parcelforce should know better, we're glad they didn't get pinched & that all was well in the end.

Oceniono na 5 z 5

excellent service from this Company

excellent service from this Company, from enquiring about ercol cushions and covers advertised for sale they were in my possession within two days and i live in Northern Ireland. Joe was particularly helpful and the whole transaction was faultless. Cushions are of excellent quality and i couldn't be more thrilled. would highly recommend

26 lutego 2025
Opinia niezależna
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Odpowiedź od Safefoam

We're all blushing here at Safefoam, thanks to your fantastic review. Glad you like your new Ercol cushions.

Oceniono na 5 z 5

Happy Customer

Great communication, delivered in under 2 weeks of ordering, and most of all,
I'm extremely happy with the product 😃(would upload a photo but no means to do this). Thank you.

27 lutego 2025
Opinia niezależna
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Odpowiedź od Safefoam

Thanks for your wonderful review. Also thanks for sending the pictures to Facebook, your Ercol Rocker is looking good!

Oceniono na 5 z 5

Replacement foam for Errol cushions

I ordered some replacement foam fillings for my Ercol suite. I found that all queries were answered promptly and honestly. I asked various questions on the options available and all were answered promptly in a straight forward manner. The service was good and order was delivered quickly and exactly as promised.

20 lutego 2025
Opinia niezależna
Logo Safefoam

Odpowiedź od Safefoam

Thanks for your review. Renaissance suites take on a new life when the cushions are replaced. We're all pleased that you liked them & the service you got from us. Many thanks for your order.

Oceniono na 5 z 5

Definitely recommend …

Really happy with the correspondence from the team at safefoam. My new cushions were made really quickly and they look lovely! I used fabric if bought elsewhere and they checked with me regarding the pattern before they cut it. Fantastic service!

25 lutego 2025
Opinia niezależna
Logo Safefoam

Odpowiedź od Safefoam

Dear Mary, Thanks a lot for your fabulous review. You also sent us a couple of excellent pictures of the Ercol 203 & 341 inyour home. They do look very good indeed. Our Helen enjoyed sewing your fabric & she certainly did a good job.

Oceniono na 5 z 5

Great service and quality of work

This is the second time I have used this company. Bob and Joe were a pleasure to deal with and they have done a wonderful job with my replacement Ercol sofa for a very fair price. I will definitely use them again and recommend. We had a very enjoyable chat with Bob when we picked the covers up!

22 lutego 2025
Opinia niezależna
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Odpowiedź od Safefoam

Dear Susan, Many thanks for such a lovely review. It was good to meet you too.

Oceniono na 5 z 5

Great products and excellent service

A brilliant, efficient and friendly company who provide excellent products. The new cushions and covers for our Ercol 203's have absolutely transformed them. they now look smart, stylish and modern and are incredibly comfortable too. Joe is great at communicating promptly and providing all the information and guidance you need to ensure you choose the correct product to match your variation of the chairs. Will definitely use again and highly recommend.

14 lutego 2025
Opinia niezależna
Logo Safefoam

Odpowiedź od Safefoam

Big blushes at this end. Thanks a lot for your kind review. We are much gratified when we please our customers. Your Ercol 203 looks good in the Camira Citadel Redoubt fabric.

Oceniono na 5 z 5

Helpful and fast service

Helpful and fast service

12 lutego 2025
Opinia niezależna
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Odpowiedź od Safefoam

Many thanks Nicole. You purchased foam only for an Ercol Daybed + a 341 footstool. Kind of you to give us a review, best wishes.

Oceniono na 5 z 5

Bedtime Comfort.

Thank you Safefoam for the prompt delivery of the replacement mattress for our sofabed! Made to exact measure and much more comfortable quality foam than the original. The removable cover is really convenient and a perfect fit!
What a friendly company and so easy to deal with!

10 lutego 2025
Opinia niezależna
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Odpowiedź od Safefoam

Thank you Austin for your review.
We used only our best foam for your new mattress & I'm glad you find it comfy. The cover is made in one of our top navy blue wools. It will give excellent wear. Many thanks once again.

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