Safefoam Recenzje 

257
Wynik TrustScore: 5 na 5

5,0

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Zobacz, co mówią recenzenci

Oceniono na 5 z 5

Great communications with Joe and the team, and most importantly, a fabulous set of cushions for our Ercol 203 sofa. We took a while to find the right fabric and colour, but once the decision was made... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

I've had several cushions for Ercol furniture from Safefoam and they are just the best! Great, friendly staff and quick making and delivering. And the cushions are perfect. I won't go anywhere else!

Reakcja na opinię

Oceniono na 5 z 5

We wanted a set of cushions for an Ercol Studio Couch and came across this company. Well, what a wonderful organisation they are, we ended dealing with Bob as the company was on holiday and it was jus... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

Thanks Joe and the Safefoam team. Great quality, expert advice and quick, responsive service. My 1980s Ercol sofa and arm chairs have been given new life with comfy new cushions with beautiful new... Zobacz więcej

Reakcja na opinię

Informacje dotyczące firmy

  1. Sklep meblowy
  2. Sklep z antycznymi meblami

Napisane przez firmę

After trying for 30 years, we have become one of the leading British companies maufacturing Ercol Replacement Cushions & Covers. We can replace most Ercol Models. In late 2021 Ercol themselves wrote to us to say that they very happy with our company rejuvenating their antique models. We also do lots of church pew cushions all over Britain, from as far South as Cornwall to the Isle of Lewis in the North


Dane kontaktowe

5,0

Doskonała

Wynik TrustScore: 5 na 5

257 recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

W ostatnim czasie nie zapraszano do recenzowania

Ta firma nie zapraszała ostatnio swoich klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne

Jak firma korzysta z Trustpilot

Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.

5,0

Wszystkie recenzje

(257)

Liczba recenzji w ciągu ostatnich 12 miesięcy: 46

Napisz recenzję
Firmy korzystające z platformy Trustpilot nie mogą oferować żadnych zachęt ani płacić za ukrywanie recenzji. Recenzje są opiniami poszczególnych użytkowników, a nie platformy Trustpilot. Dowiedz się więcej

Oceniono na 5 z 5

Outstanding

Outstanding. Over the years Safefoam have made me a series of cushions for various Ercol chairs, a sofa, and a footstool. Recently I needed a speedy response, and quite honestly they have been outstanding. Always friendly human beings on the phone, or by email. Thank you x

9 marca 2023
Opinia niezależna
Logo Safefoam

Odpowiedź od Safefoam

Many thanks Linda for your kind review. It does us good when a customer like you shows such appreciation for our efforts. We just received your kind gift & we're all licking our lips! Thankyou very much.

Oceniono na 5 z 5

Thankyou so much for our fantastic…

Thankyou so much for our fantastic cushions for the 2 ercol 203 chairs we have restored. Initially I was sent some samples , I then ordered the covers over the phone and they arrived today - 6 days later! They are gorgeous, exactly what we wanted and finish is great. I would thoroughly recommend them. Many thanks for the great service, Liz

16 lutego 2023
Opinia niezależna
Logo Safefoam

Odpowiedź od Safefoam

Many thanks Liz for your kind comments on this wild and windy Friday. Your review will show prospective purchasers just how our fabulous customers appreciate our efforts to please. We hope that you buy more Ercol models for us to help renovate!

Oceniono na 5 z 5

Great company

Great company. Would definitely recommend.

2 lutego 2023
Opinia niezależna
Logo Safefoam

Odpowiedź od Safefoam

Many thanks Ahmed for your kind review.
We do our very best to please & when a review like yours comes in, we're over the moon!

Oceniono na 5 z 5

Safefoam - you are brilliant!

I dropped off my fabric at Safefoam, after checking there was enough, and expected to pick up in mid-February but collected the 3 seater 'mattress' covers and 203 chair cover on 1st February! It felt like Christmas! I couldn't wait to get home! The cushions and covers are absolutely gorgeous and I m still excitedly showing everyone who comes into my home! And I got a pretty little cushion to go with my new sofa! Brilliant service from such a lovely company with gorgeous staff who were incredibly helpful all along the way. they were recommended to me and I totally recommend them. Thank you Safefoam!

1 lutego 2023
Opinia niezależna
Logo Safefoam

Odpowiedź od Safefoam

Dear Geraldine, Thanks for your brilliant review. Your comments bring smiles to all of our faces especially so, throughout these very cloudy & wet days.

Oceniono na 5 z 5

Much loved sofas rejuvenated.

Safefoam supplied new cushions and covers for our 2 much loved vintage Ercol Sofa Beds. The whole process from ordering samples onwards was a pleasure. The people I spoke to were all helpful and friendly. I was told to expect delivery in 10-14 days but the arrived in 6. Quality is excellent, fit is perfect. Many thanks

31 stycznia 2023
Opinia niezależna
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Odpowiedź od Safefoam

Many thanks Chris for your very kind review. Of course we do our best to please and it pleases us as well when customers tell us so!

Oceniono na 5 z 5

Excellent Service

Really pleased with this company. Did most of the correspondence through email and on the phone to organise my own fabric to be used on some new cushions pads for my Ercol daybed. The team were very responsive and helpful and the service was so quick. Arrived today and the quality is excellent. Would definitely recommend them.

18 stycznia 2023
Opinia niezależna
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Odpowiedź od Safefoam

Many thanks for your excellent review. Good customers like you help us very much to attract further custom. Helen, who made the covers, is delighted with your comments

Oceniono na 5 z 5

This was a great experience from the start…

This was a great experience from start to finish. The team at Safefoam were very helpful with our order for new pew cushions and delivered and installed then before Christmas as they had promised. I had made a small measuring mistake on one of the cushions and they took it back and resized it at no extra charge, then couriered it to me after Christmas. Lots of great comments from the congregation and this has transformed our church. Thanks everyone!

17 grudnia 2022
Opinia niezależna
Logo Safefoam

Odpowiedź od Safefoam

Many thanks for your kind review Mr Baxter. We found your order very good to complete right from the start. Our drivers said you were most helpful too, because the church isn't easy to find. Reviews like yours help us to find more work, thanks once again. I hear that you found the two drivers outside the village pub, I hope that they hadn't been in it!

Oceniono na 5 z 5

Safefoam - a follow up

A year ago I posted a review following Safefoam's replacing the cushions on one of our Ercol armchairs.

Since then they have done two more and three back cushions for our Ercol sofa bed. Today we received a new bottom cushion and cover for the now fabric-matching sofa bed.

The company is great to deal with; prompt and helpful in answering questions and sorting out potential problems, and they use a really good courier, which can be an Achilles heel for some companies.

More important, the quality of their work is superb. Their principal seamstress, well, if there is a better one in the UK than Helen we'd be surprised. All the work she and Safefoam have done for us looks great. The cover for the sofa bed is better than the old Ercol one it has replaced, not only because of the new fabric but because Helen has used a longer zip which makes putting it on easier.

There was a little fabric over and Helen made a couple of bolsters for the sofa bed, which we would not have thought of but which make it even more attractive.

If you want quality work at a fair price, you won't do better.

16 grudnia 2022
Opinia niezależna
Logo Safefoam

Odpowiedź od Safefoam

Your kind comments have cheered us up no end!. All departments are beaming despite all the gloom of current affairs. We love to hear that our customers are pleased. Many thanks for your excellent review.

Oceniono na 5 z 5

Brilliant Service and Top Quality Cushions

Safefoam made new cushions and supplied new foam for the vintage Ercol daybed. I can’t praise them more highly for their friendly, fast and knowledgeable service. My cushions look amazing. I would not hesitate to use them again.

1 grudnia 2022
Opinia niezależna
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Odpowiedź od Safefoam

The last 3 reviews all came at much the same time. We were all pretty fed up with weather and general bad news, now again we all wear the Safefoam smile! Merle you are a pearl!

Oceniono na 5 z 5

Well-made, well-packed, swift and friendly service!

A really big thank you from a very happy customer. Joe was so approachable and friendly. The cushions and bolsters for my Ercol studio couch were really well-made, well-packed and what a swift service, especially given the time of year. I will certainly be using Safefoam again in the future.

12 grudnia 2022
Opinia niezależna
Logo Safefoam

Odpowiedź od Safefoam

Many thanks for your kind review, it makes us all feel that bit better during this awful period of weather, strikes & cost of living crisis. It's all smiles at Safefoam!

Oceniono na 5 z 5

Fantastic service from start to finish

Fantastic service from start to finish. My Ercol sofa cover was a perfect fit, done in less than two weeks, and the team handled all my questions so quickly and efficiently. They provide a brilliant service for vintage Ercol furniture, and it's very reasonably priced too!

15 listopada 2022
Opinia niezależna
Logo Safefoam

Odpowiedź od Safefoam

Many thanks Kate for such a good review. When times around us are so bad, what a breath of fresh air you bring to us all. I just told our cutter & sewer & she's beaming!

Oceniono na 5 z 5

I ordered wrong size cushion

I ordered wrong size cushion, sent a picture to Joe and he saw straight away I had quoted the wrong chair number to him. He sent me a picture with the correct number and sent replacement cushion. I cannot praise the company enough. Joe knows his chairs and is so polite and friendly. The quality of both foam and covers is superb. Thank you so much safefoam for saving my chair. I will not hesitate to recommend you to anyone. Mrs Calcutt Bognor Regis.

27 października 2022
Opinia niezależna
Logo Safefoam

Odpowiedź od Safefoam

Dear Mrs Calcutt, Many thanks for your very kind review. It cheers up all of us to have comments like this. Thanks also for offering to recommend us to anybody else.

Oceniono na 5 z 5

Perfect professional service

I had an Ercol 203 chair cushions replaced and covered in fabric I supplied.
I felt I was the customer from hell. I sent multiple emails, made mistakes and asked lots of questions. Every email was dealt with quickly, professionally and kindly. The resulting cushions are great. They were made, dispatched and received incredibly quickly. Thank you.

10 października 2022
Opinia niezależna
Logo Safefoam

Odpowiedź od Safefoam

Many thanks for your brilliant & very quick review. You were so quick that I missed it! We're all so glad that you like your cushions.

Oceniono na 5 z 5

Ercol quality comfort returns

We recently ordered replacement cushions and covers for our ercol suite consisting of 2 chairs (203 and 477), 1 settee (203) and a footstall (341).
We are thrilled with them and the lovely blue woollen fabric looks great. Our emails were all dealt with promptly and Safefoam provided a very quick and efficient service. They are well made and reasonably priced.
Carol

21 września 2022
Opinia niezależna
Logo Safefoam

Odpowiedź od Safefoam

Many thanks Carol & Keith for your wonderful review. We're all thrilled that you like your cushions so much. Thanks for taking the time to tell us, & most of all thanks for your substantial order.

Oceniono na 5 z 5

Excellent

A great and thorough service, with high quality workmanship. The new vibrant cushions have given our Ercol sofa a fresh lease of life. Thank you!

27 września 2022
Opinia niezależna
Logo Safefoam

Odpowiedź od Safefoam

Thanks for your kind comments. We all think that it's stunning. Our sewer Susie's in the pink now I told her what you've said! We also like your dog...

Oceniono na 5 z 5

Fabulous Ercol Dining Seat Cushions and Bench Seat Cushion

We're really delighted with our new Ercol dining chair cushions and bench seat cushion cover. Safefoam offer an excellent service from my first contact, advice on fabric, ordering and then collecting the finished cushions which were ready sooner than I expected.
My cushions are finished to a very high standard, and I would have no hesitation in using Safefoam again, in fact I will be contacting them again shortly for two more cushions 😊

30 sierpnia 2022
Opinia niezależna
Logo Safefoam

Odpowiedź od Safefoam

Many thanks for your kind review. We're all equally delighted with your brilliant comments. Briefly, we're happy if you're happy.

Oceniono na 5 z 5

I’m so happy with this company!

I’m so happy with this company. They have made me chair cushions in the past which were great and recently made new cushions for my ercol sofa and footstool. The cushions are amazing quality, the cost is reasonable and the customer care is great. There was a lot of back and forth because they wanted to make sure they got it exactly right. I can’t thank them enough!

15 września 2022
Opinia niezależna
Logo Safefoam

Odpowiedź od Safefoam

Many thanks Sian for your excellent review. Helping us this way will certainly guide new customers our way. Our sewer, Izzy, was delighted when I showed her your review, I must tell you that she blushed!

Oceniono na 5 z 5

Safefoam have made lovely cushions for…

Safefoam have made lovely cushions for my Ercol daybed. They are really helpful, make a beautiful product and deliver on time. Thanks very much

13 września 2022
Opinia niezależna
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Odpowiedź od Safefoam

Thanks for your kind comments. We're very pleased that you are happy. Your review will help other customers to to us.

Oceniono na 5 z 5

Delighted with the service from Safefoam

Delighted with the service from enquiring and ordering fabric samples, asking numerous questions, placing order and then receiving the Ercol replacement cushions much quicker than expected.

The cushions are finished to a very high standard and I would have no hesitation in using Safefoam again or recommending to others.

5 września 2022
Opinia niezależna
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Odpowiedź od Safefoam

Thanks for your kind review. We do our best to help all of our brilliant customers.

Oceniono na 5 z 5

A really efficient and friendly service…

A really efficient and friendly service with very well priced products. It was easy to order my cushions and I am delighted with the product. My old settee has been totally revived. Customer service was really prompt and helpful regarding delivery tracking. Would definitely recommend.

2 września 2022
Opinia niezależna
Logo Safefoam

Odpowiedź od Safefoam

Thanks a lot Kate for your wonderful review. We attempt to please every customer & your comments here may well pursued future customers to come our way, which I think may well be the whole idea of Trustpilot. Many thanks again.

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