Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej

Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej

Zobacz, co mówią recenzenci

Oceniono na 1 z 5

We were with this company for our phone lines when we went into administration. One of the directors set up on his own and started up a brand new contract with them. As a gesture of goodwill he pa... Zobacz więcej

Oceniono na 5 z 5

Great service and help from the Rydal team but in particular Holly who sorted out our new phone contracts and then also Dipali who assisted us thereafter to set it all up. Clear and efficient support... Zobacz więcej

Oceniono na 5 z 5

Rydal is my company's IT service provider, as such I have been having regular communications with Stefan for the greater part of this year. He is quick to respond, always happy, and eager to help even... Zobacz więcej

Oceniono na 5 z 5

Working with Dipali and Georgina was an absolute pleasure. They were professional at all times and were responsive to the needs of our centre. They took the time to thoroughly understand what we need... Zobacz więcej

4,4

Doskonała

Wynik TrustScore: 4.5 na 5

46 recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

Brak historii zapraszania do wystawiania recenzji

Ta firma nie zaprosiła klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne

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4,4

Wszystkie recenzje

(46)

Liczba recenzji w ciągu ostatnich 12 miesięcy: 10

Napisz recenzję
Firmy korzystające z platformy Trustpilot nie mogą oferować żadnych zachęt ani płacić za ukrywanie recenzji. Recenzje są opiniami poszczególnych użytkowników, a nie platformy Trustpilot. Dowiedz się więcej

Oceniono na 5 z 5

superb service and solution given by rydal

With the help of Holly Wilkinson, she helped us as we were miss-lead by a third party. As we chose to stay with Rydal they had provided us with a good broadband and handset solution and updated us with a better monthly cost. Also, if you need her, she will help to the best of her ability. I appreciate the high-quality customer service and solution to our niche crisis. Will recommend this service to small businesses and organizations for their superb service

20 grudnia 2024
Opinia niezależna
Oceniono na 1 z 5

DO NOT USE THIS COMPANY

DO NOT USE THIS COMPANY. We were sold a product that failed to work, it took them 3 months to sort the issue, costing us downtime. Their 5 yr autorenewal contract was not indicated at the beginning of the contract. Their managers refuse to get involved when requested and their customer service 'need training', their rudeness is beyond belief. I dont know how they continue to trade!

9 grudnia 2024
Opinia niezależna
Oceniono na 5 z 5

Strong customer service and relationship building

Having worked with Steff and the team for many years, Rydal have a real drive towards excellent customer service with a focus on strong relationship building within the IT and comms sector, any business looking for these services will be happy they chose Rydal.

24 listopada 2024
Opinia niezależna
Oceniono na 5 z 5

This is for Depali

This is for Depali. 5 stars is not enough she went far beyond the call of duty! I had quite a tedious issue, but she did not once give up on me. Kept me informed at all times either by phone or email.
Well done Depali keep up the good work, that pay rise is coming soon 😉😉

19 czerwca 2024
Opinia niezależna
Oceniono na 5 z 5

Outstanding Customer Service

Zaria Davis assisted me with queries I had problems with for over a year.
She managed to resolve these queries extremely quickly and to our satisfaction.
Not only that but could not do enough to help, engaged through email and phone calls to ensure our queries were properly understood and digested.
Really impressed with the service received and would not hesitate to contact Zaria again for future help.
She is clearly an asset to your business and deserves some recognition.

28 lutego 2024
Opinia niezależna
Oceniono na 5 z 5

Recently I lost my phone

Recently I lost my phone, the first time in 40 years, and was lost without it. Fortunately for me I got to speak to Zaria Davis for help and advice. Straight away she owned the problem rather than passing me off to anyone else. She made me feel as though I was the most important person she had to deal with, although I am sure that all her other customers felt that way too. She is professional, empathetic, respectful and professional. She also returns calls when she says she will and doesn’t shy away from delivering bad news politely and clearly.
My experience with Blu Sky was terrible, right from the day after signing the 3 year contract and I vowed that as a company we would move away at the first opportunity, however my experience with Zaria has shown that Rydal is a very big upgrade on the shambles that was Blu Sky, to the point I would now consider a renewal.
Please pass on my thanks to her for her excellent work. You have an absolute diamond in your team who deserves this praise.
I now have my phone back working and a smile on my face about the excellent customer care from Zaria.

12 grudnia 2023
Opinia niezależna
Oceniono na 5 z 5

Great service from Dipali

Great service from Dipali! We where with a previous company who completely lied to us and left us with debt from EE, Rydal have since taken over and so far have been great and supportive, especially from Dipali and Luke.

22 grudnia 2023
Opinia niezależna
Oceniono na 5 z 5

Pleasant and helpful

Quick responses. Explained simply. Kept in touch until the issue was complete. Very pleasant customer service operative. Dipali was great to chat with.

20 grudnia 2023
Opinia niezależna
Oceniono na 5 z 5

Rydal is a reliable company

Rydal is a reliable company. They provide customers with high-quality products and excellent service. I am highly satisfied with their professional attitude and quality standards, and I strongly recommend them to any consumer looking for high-quality products.

21 grudnia 2023
Opinia niezależna
Oceniono na 5 z 5

Very impressed

We have used Rydal for a little over a year now and to be honest we can’t fault them. From day one they been prompt, professional and bent over backwards to make sure we are happy.

If you are looking for anything Telecoms then look no further. Thanks for the ongoing support.

8 października 2023
Opinia niezależna
Oceniono na 5 z 5

Top Tier Telecoms provider

Best Telecoms company I had ever had supply me. They are always professional and fair in their approach. The system and software is top notch and their customer support is always friendly and solves any small issue I have with speed and friendly disposition.

7 października 2023
Opinia niezależna
Oceniono na 5 z 5

Great service

Had help today from Ben, super customer service and he really went above and beyond to try and help fix my issue. Couldn't have asked for more. Thank you.

22 września 2023
Opinia niezależna

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