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Zobacz, co mówią recenzenci

Oceniono na 1 z 5

Appalling service, no empathy whatsoever. Explained I am not working and tried to reach a payment plan with them as I was starting work soon but nothing. One agent advised me one amount the other said... Zobacz więcej

Oceniono na 1 z 5

Just no attempt to even consider empathy! The girl on the phone blatantly didn't want to be at work and the girl on the phone later didn't know how to help me reset my password! I have council tax arr... Zobacz więcej

Oceniono na 1 z 5

I was forced to pay Rundles £310 in compliance and enforcement fees after a disputed liability with Doncaster Council. Holds had been placed on the account, the revised balance was paid directly to... Zobacz więcej

Oceniono na 1 z 5

Had final payment to make, bit late, needed two days extra, the first idiot I spoke to said sending bailiffs immediately, no flexibility, no extra time, tough s##t. rang again, second kind person said... Zobacz więcej

Informacje dotyczące firmy

  1. Usługi prawne

Informacje przekazane przez różne źródła zewnętrzne

Leading providers of ethical enforcement services to to the public and private sector.


Dane kontaktowe

  • Northampton Road 53, LE16 9HE, Market Harborough, Zjednoczone Królestwo

  • www.rundles.org.uk

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Bardzo słaba

Wynik TrustScore: 1 na 5

136 recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

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Wszystkie recenzje

(136)

Liczba recenzji w ciągu ostatnich 12 miesięcy: 30

Napisz recenzję
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Oceniono na 1 z 5

Thugs

What an absolute disgrace this company are. Admittedly I have 2 years of unpaid council tax to pay (which I didn't due to serious health issues). I had an arrangement with them to pay £50pw which I stuck by and they cancelled (because they can, when they want). I'm now being threatened with removal of goods which is only a tv . He even threatened to break in and remove goods whilst I'm at work.. so I called the council and they instructed them to restart the weekly collection but they still refused.
Are they above the law.
They need shutting down

27 lutego 2024
Opinia niezależna
Oceniono na 1 z 5

Rude as hell

These people are rude as hell, they talk over people and disrespect people, and when you talk they talk over you, no manners

21 lutego 2024
Opinia niezależna
Oceniono na 1 z 5

If I could give them 0 stars I would

Awful, awful humans taking advantage of those who are vulnerable. After being denied a reasonable payment, I was put into a breathing space – today, a bailiff texted me an unprofessional message (I thought it was a scam as it was full of typos). After conversing with the bailiff, it was clear I was getting nowhere – he clearly was on a power trip and enjoys preying on vulnerable young women as many reviews state. I called Rundles to try to sort this again, and the rude, unprofessional agent who answered the phone connected me to the bailiff without my consent. Seriously awful company, if you get contacted by them I am so sorry!

13 lutego 2024
Opinia niezależna
Oceniono na 1 z 5

Harassed repeatedly to be told "sorry we have the wrong number"

Recieved repeated messages from Rundle's being told that my debt was being escalated and I had to settle my balance immediately. I thought these were spam initially so ignored but turns out they were actually sending messages, to the wrong number! So I was receiving these threatening messages meant for someone else. Upon ringing I was told "we'll block your number so it doesn't happen again". This really begs the question of how limited their research and quality control is that such a mistake can happen.

26 stycznia 2024
Opinia niezależna
Oceniono na 1 z 5

Rundles are robotic!

Rundles are robotic!, When my daughter received a debt letter for council tax she called the big R straightaway, she was told she had to pay the debt in full , when she questioned why they had the words payment arrangements they had no answer, apart from you can do voluntary payments ie £20.00 per month but thy will still send the bailiffs !!!! the whole country is in a financial crisis but Rundles act like thugs ! eric the bailiff put the phone down when asking him intelligent questions !!!! please dont give into their arrogant attitudes call the police if you have offered a payment plan that is affordable to you and wont put you into further debt. So their policy is full payment for 50% and if you do direct debit under what they cal voluntary they still send the bailiffs LOL

17 stycznia 2024
Opinia niezależna
Oceniono na 1 z 5

A group of unscrupulous individuals…

A group of unscrupulous individuals preying on the vulnerability of those struggling to make ends meet, profiting from their suffering, should evoke a sense of outrage. Every person employed by these individuals should reflect upon their actions with remorse. It's disheartening to witness the harassment of a single mother, caring for her 5-month-old baby, for a mere £2,000, especially during the holiday season. Their relentless pursuit through text messages, letters, and even mailing notices to an outdated address, where she hasn't resided for nearly six years, is both distressing and unjust. These individuals should be held accountable, and the more people who recognise their unethical behavior, the closer we come to eradicating such practices.

1 grudnia 2023
Opinia niezależna
Oceniono na 1 z 5

This company is on drugs

i dont know what this company is on about and how they even got my phone number, but theyre on about, "you have outstanding debt" and more dumb messages like that. i searched up their company because im only a young teen, and i definetly am NOT in debt. I then saw that they only had 1.3 stars, I then decided to look at reviews and it all added up. just a bunch of dumb scammers full of no sense. i wish i could put -10000000 stars. smh

24 listopada 2023
Opinia niezależna
Oceniono na 1 z 5

Have I really got to put one star for…

Have I really got to put one star for these bully boys ...Harrasing and threatening behaviour to my venerable daughter. Rude bullies who think they got some sort of power over young girls. Ought to be ashamed of yourselves .wouldn't talk to a nan like that ...cowards

9 listopada 2023
Opinia niezależna
Oceniono na 1 z 5

Rundles are bullies

My daughter agreed to pay a parking fee by instalments she is a single parent She made a instalment then the next one she was a day late she then called them nd said she was sorry but she would make the 2 nd they told her someone had been to the house put a letter through so they were putting another !200 pounds info of the original bill. She is in despair she’s a working mum of two trying to survive she has always worked. You people are thieves. The bailiff in question threaten her whilst in presence of her 9 year old who came on the phone e to me and said a man I heard threatening mummy to take all our furniture away What the hell do these people think they are doing I will be making several calls today nothing but greed lying about visiting when she was home and has a door camera no one bodied he just trying to make a few bucks he’s no different than someone who is trying to gave off you

8 października 2023
Opinia niezależna
Oceniono na 1 z 5

Complete PR*CKS

I must express my deep disappointment with the team at your organization. It is disheartening to see a lack of empathy and consideration from professionals who should uphold the highest standards of integrity. The apparent insensitivity towards the financial and emotional well-being of numerous individuals is troubling. Every member of this organization should take a moment to reflect on the impact of their actions on the lives of many. The expectation is not just professional conduct but also a display of basic human decency and compassion.

28 września 2023
Opinia niezależna
Oceniono na 1 z 5

Take the P**s much

We are here to help? Bulls***! I hope you very rude people end up with explosive diarrhoea on Christmas day and only have sand paper to wipe with. Enough said about this pile of turds!

19 września 2023
Opinia niezależna
Oceniono na 1 z 5

Does not deserve 1 star

Does not deserve 1 star.
Sarah in the call centre needs some social skills let alone customer service experience.
Rude not sympathetic to ANYONES needs. Just monotone response.
Absolutely disgraceful.

1 września 2023
Opinia niezależna
Oceniono na 1 z 5

Mr barnes should not be allowed to be…

Mr barnes should not be allowed to be bailiff he is rude very aggressive and I mean very aggressive demanding money when I have a payment plan in place. Hung up on my partner and so did the office because they messed up and couldn’t face it but yet they claim to be all about customer service just dirty pieces of 💩 and mr barnes needs a good seeing to he was abusive to a young lady who had 3 young children and she is on the mental health as he threatens to empty her house EVEN THO she had a plan set up which may I add was not defaulted with another agent but because the communication was terrible he decided to put his big boy nappy on and abuse woman and bully them. Feel sorry for his family what a control freak. I understand people have debts and it needs to be paid which is why the good bailiffs help people resolve it he just doesn’t want to help and thinks the world owes him a favour.
He always sends threatening text and emails and asks you to contact him but yet 10 days still no reply until we continuously rung his phone tk get an answer to be told HIS THE AGENT AND HIS IN CHARGE. What a bellend

31 sierpnia 2023
Opinia niezależna
Oceniono na 1 z 5

Very rude and aggressive

Very rude and aggressive. Hung up when I spoke to them the same way they spoke to me. No reference on the letter or for the Council so I cannot even check its the correct amount which it is not.
Not given 7 days notice but only 2 hours. Refused to tell how to get a DSAR when I asked and will report them for this to the ICO tomorrow.
Refuse to log a complaint over the phone which is considered blocking. No integrity or as they pride themselves on, ethics.

22 sierpnia 2023
Opinia niezależna
Oceniono na 1 z 5

very rude they just want to steal Money…

very rude they just want to steal Money from 185£ now tgey need me to pay 420£ because the enfoursment visited me and he called me and started threaten me any one know how to complian and rise this issue

21 sierpnia 2023
Opinia niezależna
Oceniono na 1 z 5

I received a threatening text message…

I received a threatening text message telling me to pay £475 or else, the debt was for unpaid Council Tax which had now risen by £75, apparently due to an attempted visit! to which no card/letter was left.

I called the customer service line the following day, the woman asked if I was going to pay in full, I said no but I would like to make an arrangement, she put me on hold to confirm with the bailiff, some 4 or 5 minutes later a man came on the phone asking why and when I was going to pay in full.

I offered £50 a month to which he rudely refused, and continued to talk to me in a stroppy manner. I was at the end of my calmness by now I told him I was a pensioner with low income and that if he did not want to accept my offer, he should continue to snatch my home contents, (has stated in the original text message), he reluctantly agreed and said ‘you better know how and where to pay and that it is on time!

I replied in the same manner have a nice day and hung up! Awful experience, condescending 👨 man.

Why are Local Councils in partnership with theses companies?

28 lipca 2023
Opinia niezależna
Oceniono na 1 z 5

Bullies and scammers

There nothing but bullies threatening to break in and steal things out of my house as thats what it would be as i have a DRO in place and there to stupid to look on there system and if you are in need of a debt relief order ring money wellness on 0161 518 8284

28 lipca 2023
Opinia niezależna

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