I wish I had read the reviews before ordering. Ordered on the Sunday, it’s now Friday and the trainers have still not been dispatched. After reading the reviews, I am worried as to what condition the... Zobacz więcej
Reakcja na opinię
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
I wish I had read the reviews before ordering. Ordered on the Sunday, it’s now Friday and the trainers have still not been dispatched. After reading the reviews, I am worried as to what condition the... Zobacz więcej
Reakcja na opinię
Editing after 2nd visit. My wife insisted visit again as our daughter needed shoes and we had already made the trip to the city. Reluctantly I agreed. Luckily we were served by someone diffe... Zobacz więcej
Reakcja na opinię
Ordered the trainers with no issue, on arrival they were very small fitting. Organised the return, picked up promptly by Royal Mail. Can I get a refund? No! They are being difficult issuing my refun... Zobacz więcej
Reakcja na opinię
I had an appointment in the Glasgow City centre store for a trainer analysis fitting. I had an outstanding experience, everything was perfect. So much time and care was spent during my appointment,... Zobacz więcej
Run4It is Scotland's largest chain of specialist running shops, providing expertise, guidance and the highest standards of service and advice to all levels of runner.
21 Holburn Street, AB10 6BS, Aberdeen, Zjednoczone Królestwo
W ostatnim czasie nie zapraszano do recenzowania
Ta firma nie zapraszała ostatnio swoich klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne
Odpowiada na 90% z negatywnych recenzji
Zazwyczaj odpowiada w ciągu 24 godzin
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Great price and quick delivery! I had never heard of them before but now wouldn't hesitate to use again!!
Great product found £40 cheaper than any other site, fast delivery and good communication from customer service team, will use again!
Amazing customer service by Lauren. Two pairs of shorts arrived instead of shorts and top. A phone call sorted this out promptly. Lauren emailed me and also followed up with a phone call the same afternoon. They also gave me a discount on my original order for the inconvenience,totally unexpected.
Thank you for your excellent customer service.
Bought myself a forerunner 245, was shocked to see it for sale here £30 cheaper than anywhere else. Ordered it and it arrived 2 days later - absolutely delighted with it! Will definitely shop here again.
I have used Run4it before and have found service and prices excellent. Goods ordered Tuesday evening. Arrived Thursday am. Kept me upto date all the way.
Website is clear and offers great value. Always worth shopping about and new running shoes were cheaper than the manufacturer website..! Don't know how they do it, but keep up the excellent work.
Staff were very knowledgeable and helpful. Great range of running shoes and excellent equipment for checking you have the shoes that are the right fit for your running gait.
Started running 5 weeks ago, after zero exercise during lockdown and the prospect of working from home indefinitely.
I made an appointment at the Glasgow store to go on the treadmill and get advice on trainers to suit my running style.
An excellent experience, even with additional covid measures instore, and my trainers are like running in slippers!
I bought a Garmin watch online from them in December which developed a fault. I emailed in August for my proof of purchase which I had lost as Garmin needed it. Run4it replied very promptly and offered to sort it out for me, I have sent them the watch free of charge and just received a call to confirm they have received it and that it will be sent to Garmin for repair. Thoroughly impressed with the customer service so far.
Had a problem with some Saucony trail shoes I bought 6 months ago, they advised to return them for inspection. They said they were faulty and offered a refund or different shoe, which I choose and they sent them out really quick. All in all excellent customer service. No hesitation to use them again
Excellent service ! Ordered Nike women’s zoom fly 3 on Sunday evening and received them via DPD today... Tuesday. Made enquiries about delivery yesterday and got a swift response with tracking number.
I purchased a pair of trainers which I returned. Had a couple of conversations with a guy on the phone and my money was refunded promptly. In this time of the crisis and pandemic it was pleasing to see a company still giving good customer service. Although the trainers I purchased at this time were returned, I would definitely shop here again based purely on their customer service levels. No issues at all.
I ordered some trainers which were delivered in a timely manner. However, the fit wasn't right, so I returned them for a refund. I had only wore the trainers indoors and all packaging was returned complete with returns info within the requested timescale. I didn't keep hold of my royal mail tracking number because I've never needed to quote it before. Sadly because I didn't have this, I have not been refunded the £99 for the trainers. This is really disappointing, so please take this into consideration before ordering from Run4It. I won't be using them again or recommending them to others - sorry.
Staff always really helpful and knowledgeable. Always buy my trainers there at the shop near the Gyle. Highly recommend.
I bought Trainers and 2 T-Shirts from Jordan in the Aberdeen Store; a very knowledgeable young man. Very happy with the service, price paid, and the products.
Bought the latest Brooks Adrenaline at 40 under the retail price. Free postage. Delivered within 48 hours. Fantastic!
Had my gait analysis carried out my a lovely and non-pushy shop assistant at run4its Giffnock store. I ended up buying some saucony runnings shoes. Very pleasant experience.
Wow, advertising shoes they have not in stock even though they take your money. Not once but twice!
If you need your shoes, please don't order from Run4It as you are likely to let you down. Customer services is no help, Offered an alternative which was to pay far more then the shoe is available elsewhere such as Wiggle or Sportsshoes.com.
Unfortunately I received terrible service at the store in Lothian Road Edinburgh. Treated extremely poorly by the male manager (Findlay). Accused of being a liar and made to feel like an underclass pariah.
In the end when I made a direct complaint to his superiors. They agreed that Findlay had acted innapropriately, however nothing was really resloved, lots of fancy words in response, but no real action, lip service in the extreme.
On the plus side, I was able to purchase the trainers (Inovate Mudclaw) elsewhere, at SportsShoes.com and for £20 cheaper than they sell in Run4It.
My advise, if you want much cheaper trainers, without a pompous attitude from the condescending Findlay, well I think you know what my suggestion would be.

Odpowiedź od Run4It
staff really helpful, however managers attitude was not the best on the day I visited, wish I'd gotten his name. Won't be returning for my next pair of trainers.

Odpowiedź od Run4It
Purchased new trainers for running 2weeks ago, unfortunately trainers have given me blisters. Brooks offer a 90 day return policy even if you have used the trainers, and quality retailers should be honouring this policy as brooks support them in doing so. Called run4it on a premium contact number to see it I could exchange trainers but have been told I can not as they have been used outside and nothing they can do. Therefore I called Brooks direct to explain the situation and they have rectified the situation, well done brooks, but poor service from run4it. Will not use run4it again.
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