Rounton Coffee Recenzje 

29
Wynik TrustScore: 4.5 na 5

4,6

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Zobacz, co mówią recenzenci

Oceniono na 5 z 5

Massive black coffee lover,always trying different suppliers and receiving beans for presents! Having had some from Rounton last year,I found an absolute great bean...Daybreak blend ,(of which I n... Zobacz więcej

Oceniono na 5 z 5

Ordered two of the "Winter Coffee Gift Box" sets Unfortunately there isn't actually a 'gift box' despite their website clearly stating there is I got four bags of coffee just chucked in... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

1 yr Coffee Experience: - Great and fresh coffee - Smooth and quick delivery process Warranty Replacement of Grinder: - The grinder I brought ~1yr ago started failing. - Very smooth... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

Rounton have astounding service. Callum in particular (who I was in contact with). If you experience any issue, they'll be there to make it right. They also listen to their customers. Both th... Zobacz więcej

Informacje dotyczące firmy


Dane kontaktowe

4,6

Doskonała

Wynik TrustScore: 4.5 na 5

29 recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

W ostatnim czasie nie zapraszano do recenzowania

Ta firma nie zapraszała ostatnio swoich klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne

Jak firma korzysta z Trustpilot

Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.

4,6

Wszystkie recenzje

(29)

Liczba recenzji w ciągu ostatnich 12 miesięcy: 4

Napisz recenzję
Firmy korzystające z platformy Trustpilot nie mogą oferować żadnych zachęt ani płacić za ukrywanie recenzji. Recenzje są opiniami poszczególnych użytkowników, a nie platformy Trustpilot. Dowiedz się więcej

Oceniono na 5 z 5

Bliss in a cup

My first order with Rountons and I'm absolutely delighted. Smooth coffees with well-balanced flavours, that are far superior to what my "high end" supermarket offers.

It's great that you can order whole beans or have them supplied ground for whatever you use to make coffee, as having them ground specifically for my cafetière makes a huge difference.

There's an excellent selection of single origin coffees available, so as well as purchasing the Bosque Lya and Apaneca again, I look forward to trying some of their others.

10 lipca 2026
Opinia niezależna
Oceniono na 5 z 5

Excellent coffee

Excellent coffee
I just ordered the Wako Jegso beans and I was very happy to find out that the taste was just how I was expecting it. Subtle fruity notes, but smooth overall.
I will be trying more of their coffee beans.

14 lutego 2026
Opinia niezależna
Oceniono na 5 z 5

Best coffee beans

Massive black coffee lover,always trying different suppliers and receiving beans for presents!
Having had some from Rounton last year,I found an absolute great bean...Daybreak blend ,(of which I now subscribe to directly.)
Midnight harvest & granary also great.All freshly roasted upon order Very Highly recommended
Supplier customer service also 1st class.

25 października 2025
Opinia niezależna
Oceniono na 5 z 5

5* - Amazing service.

I recently registered for a wholesale account with Rounton Coffee for my new mobile coffee trailer. Beth was in contact with me from the offset and was incredibly helpful. As I hadn’t ordered on the portal before, Beth was more than happy to do this for me and provided plenty of advice on what types of coffee I should stock and also offered numerous other services! Nothing is too much trouble and there is always someone on the other end of the phone which sometimes you need when you are new to the business. 100% recommend!

22 maja 2025
Opinia niezależna
Oceniono na 5 z 5

Issue with the "Winter Coffee Gift Box" sorted wonderfully

Ordered two of the "Winter Coffee Gift Box" sets

Unfortunately there isn't actually a 'gift box' despite their website clearly stating there is

I got four bags of coffee just chucked in a delivery box

Perhaps amend your website

UPDATE

Spoke to Emily at Rounton who rearranged the delivery of these gifts in the correct packaging. Excellent service as these came next day - it’s great when a customer services team act so quickly and helpfully

13 listopada 2024
Opinia niezależna
Logo Rounton Coffee

Odpowiedź od Rounton Coffee

Hi David,

We're sorry again about this, but glad we could get this sorted for you. Thank for bringing this to our attention.

Best wishes,
Emily

Oceniono na 5 z 5

One of the best coffee Roasters around…

One of the best coffee Roasters around with a constant selection of favourites and new coffees to try. I'm nearly at the end of my 'lion slayer' coffee and this has to be in my top 3 coffees that I've had in 2024. Not the cheapest company, but very often with coffee you get what you pay for. Highly recommend and great customer service.

3 października 2024
Opinia niezależna
Oceniono na 5 z 5

Great customer service

Great customer service, very helpful.
Coffee subscription service is excellent, delivering wonderful coffee beans to my door!

30 września 2024
Opinia niezależna
Logo Rounton Coffee

Odpowiedź od Rounton Coffee

Hi Kim,

Thank you so much for your review, we really appreciate it!

So glad to hear you are loving our coffee subscription.

Best wishes,
Emily

Oceniono na 3 z 5

Website is a bit hard to navigate

Website is a bit hard to navigate.

I'd like an every 3 weeks option. Once a month isn't quite the right setting for me, so, I end up topping up, which is annoying.

Coffee beans are great and I love the sustainability aspect. Worth navigating the slightly annoying website.

30 września 2024
Opinia niezależna
Logo Rounton Coffee

Odpowiedź od Rounton Coffee

Hi Jennifer,

Thank you for your feedback about our subscription frequency and website. We really appreciate it as we want our customers to have the best experience with us.

We can adjust your subscription to every three weeks. This is something we have to do at our end, so I will get this sorted for you.

Thank you for your comment about our coffee beans and we're glad you appreciate our sustainability efforts.

Best wishes,
Emily

Oceniono na 5 z 5

1 yr Review

1 yr Coffee Experience:
- Great and fresh coffee
- Smooth and quick delivery process

Warranty Replacement of Grinder:
- The grinder I brought ~1yr ago started failing.
- Very smooth support from Emily on the support mailbox.
- Replacement delivered from the upstream supplier within 3 days.

Summary:
- Great company
- Solid customer service
- I won't be going anywhere else soon!

23 sierpnia 2024
Opinia niezależna
Logo Rounton Coffee

Odpowiedź od Rounton Coffee

Hi Steven,

Thank you so much for your five-star review. We're so glad to hear how happy you are with our service and that you won't be getting your coffee from anywhere else soon.

Best wishes,
Emily

Oceniono na 5 z 5

What a brilliant company Routon Coffee…

What a brilliant company Routon Coffee are. I had a problem with a coffee grinder I purchased and they replaced within 3 days.

Thanks team.

5 sierpnia 2024
Opinia niezależna
Logo Rounton Coffee

Odpowiedź od Rounton Coffee

Hi Alan,

Thank you for your review, we are so pleased you are happy with our service.

Glad we could help you.

Best wishes,
Jen

Oceniono na 5 z 5

Fantastic company with great…

Fantastic company with great credentials. I ordered different kinds of speciality coffee and top of the range hand grinder, which was very competitively priced. The coffee was absolutely amazing! I love reading about the provenance and the producers. There was a slight glitch with the delivery (not the company’s fault - the driver got lost), they were wonderfully helpful and responsive. A very happy customer!

29 lipca 2024
Opinia niezależna
Logo Rounton Coffee

Odpowiedź od Rounton Coffee

Thank you for your kind words Maria.

Best wishes,
Jen

Oceniono na 5 z 5

Rountons coffee is excellent

Rountons coffee is excellent. I've been using their coffee for about a year now.
I use the subscription option, so I never run out, and have my favourite coffee delivered every month, fresh and gorgeous

22 lipca 2024
Opinia niezależna
Logo Rounton Coffee

Odpowiedź od Rounton Coffee

Hi Jane,

Thank you so much for taking the time to leave us this fab review! We are so pleased to hear you are enjoying our subscription service - we are really proud of it. Especially as it means our customers never run out of coffee!

Best wishes,
Emily

Oceniono na 5 z 5

You get what you pay for!

Rounton always give a wonderful, descriptive & appealing review of their coffees, which make them very appealing to purchase! Although on the more expensive side, they always deliver........you get what you pay for!
If you want bland Costa coffee beans, avoid Rountons!

22 lipca 2024
Opinia niezależna
Oceniono na 5 z 5

I have been a customer of Rounton…

I have been a customer of Rounton Coffee for several years purchasing a coffee machine for the Christmas prior to the beginning of the COVID pandemic. I searched for a local coffee company and found Rounton, I must say it has been one of the best decisions I have made, no other coffee has hit the spot like Rounton, and the quality is so consistent. We love it, as a treat each morning.

22 lipca 2024
Opinia niezależna
Oceniono na 1 z 5

I don’t like they didn’t answer my…

I don’t like they didn’t answer my email earlier, besides i did asked them in the comments of my order (some filter and some espresso) and shipped me whole beans coffee! Why😭

8 lipca 2024
Opinia niezależna
Logo Rounton Coffee

Odpowiedź od Rounton Coffee

Hi. Sorry to hear no one responded to your email and that you received the wrong type of coffee. This is surprising to hear as we respond to all emails we receive from our customers. Please feel free to reach out to us again at info@rountoncoffee.co.uk for us to chat about your issue. Best wishes, Rounton Coffee

Oceniono na 5 z 5

I love rounton coffee so much 🤎

I love rounton coffee so much. They have such a great range to choose from, and I find the tasting notes are really accurate and help me choose what to try. The granary blend is my favourite, and the Brazilian dark roast a close second.

I wish the reward points/beans were actually redeemable in some way, and I also wish the brand replied to questions and comments on social media. But at the end of the day it’s about the product, which is top quality and reliable.

4 czerwca 2024
Opinia niezależna
Logo Rounton Coffee

Odpowiedź od Rounton Coffee

Hey,

Thanks for your review, we really appreciate your support.

We are sorry to hear you haven't received a response from us via social media. If you have any questions about anything, please feel free to email us at info@rountoncoffee.co.uk.

Also your Beans are redeemable against your coffee orders with us. If you want to get in touch with our customer service team, they can advise you on using them.

All the best,
The team at Rounton Coffee

Oceniono na 2 z 5

Just not for me!…

Tried the coffee for the first time from amazon. Opened the bag smelled great was so looking forward to the coffee! Beans in the coffee machine came out so wishy washy no real taste, tried changing strength, different, mix no taste not sure beans were fresh but not for me unfortunately will not buy again shame! Coffee roasters is local

4 kwietnia 2024
Opinia niezależna

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