Massive black coffee lover,always trying different suppliers and receiving beans for presents! Having had some from Rounton last year,I found an absolute great bean...Daybreak blend ,(of which I n... Zobacz więcej
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Zobacz, co mówią recenzenci
Ordered two of the "Winter Coffee Gift Box" sets Unfortunately there isn't actually a 'gift box' despite their website clearly stating there is I got four bags of coffee just chucked in... Zobacz więcej
Reakcja na opinię
1 yr Coffee Experience: - Great and fresh coffee - Smooth and quick delivery process Warranty Replacement of Grinder: - The grinder I brought ~1yr ago started failing. - Very smooth... Zobacz więcej
Reakcja na opinię
Rounton have astounding service. Callum in particular (who I was in contact with). If you experience any issue, they'll be there to make it right. They also listen to their customers. Both th... Zobacz więcej
Informacje dotyczące firmy
Dane kontaktowe
East Rounton, DL6 2LG, Northallerton, Zjednoczone Królestwo
- 01609 765034
- info@rountoncoffee.co.uk
- www.rountoncoffee.co.uk
W ostatnim czasie nie zapraszano do recenzowania
Ta firma nie zapraszała ostatnio swoich klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Bliss in a cup
My first order with Rountons and I'm absolutely delighted. Smooth coffees with well-balanced flavours, that are far superior to what my "high end" supermarket offers.
It's great that you can order whole beans or have them supplied ground for whatever you use to make coffee, as having them ground specifically for my cafetière makes a huge difference.
There's an excellent selection of single origin coffees available, so as well as purchasing the Bosque Lya and Apaneca again, I look forward to trying some of their others.
Having and hopefully continue to have a…
Having and hopefully continue to have a great working relationship with Rounton Coffee.
They sure do look after their customers, making sure the water quality is perfect going through the coffee machine.
That’s why the coffee ☕️ is 👌
Excellent coffee
Excellent coffee
I just ordered the Wako Jegso beans and I was very happy to find out that the taste was just how I was expecting it. Subtle fruity notes, but smooth overall.
I will be trying more of their coffee beans.
Best coffee beans
Massive black coffee lover,always trying different suppliers and receiving beans for presents!
Having had some from Rounton last year,I found an absolute great bean...Daybreak blend ,(of which I now subscribe to directly.)
Midnight harvest & granary also great.All freshly roasted upon order Very Highly recommended
Supplier customer service also 1st class.
5* - Amazing service.
I recently registered for a wholesale account with Rounton Coffee for my new mobile coffee trailer. Beth was in contact with me from the offset and was incredibly helpful. As I hadn’t ordered on the portal before, Beth was more than happy to do this for me and provided plenty of advice on what types of coffee I should stock and also offered numerous other services! Nothing is too much trouble and there is always someone on the other end of the phone which sometimes you need when you are new to the business. 100% recommend!
Issue with the "Winter Coffee Gift Box" sorted wonderfully
Ordered two of the "Winter Coffee Gift Box" sets
Unfortunately there isn't actually a 'gift box' despite their website clearly stating there is
I got four bags of coffee just chucked in a delivery box
Perhaps amend your website
UPDATE
Spoke to Emily at Rounton who rearranged the delivery of these gifts in the correct packaging. Excellent service as these came next day - it’s great when a customer services team act so quickly and helpfully

Odpowiedź od Rounton Coffee
One of the best coffee Roasters around…
One of the best coffee Roasters around with a constant selection of favourites and new coffees to try. I'm nearly at the end of my 'lion slayer' coffee and this has to be in my top 3 coffees that I've had in 2024. Not the cheapest company, but very often with coffee you get what you pay for. Highly recommend and great customer service.
Great customer service
Great customer service, very helpful.
Coffee subscription service is excellent, delivering wonderful coffee beans to my door!

Odpowiedź od Rounton Coffee
Website is a bit hard to navigate
Website is a bit hard to navigate.
I'd like an every 3 weeks option. Once a month isn't quite the right setting for me, so, I end up topping up, which is annoying.
Coffee beans are great and I love the sustainability aspect. Worth navigating the slightly annoying website.

Odpowiedź od Rounton Coffee
1 yr Review
1 yr Coffee Experience:
- Great and fresh coffee
- Smooth and quick delivery process
Warranty Replacement of Grinder:
- The grinder I brought ~1yr ago started failing.
- Very smooth support from Emily on the support mailbox.
- Replacement delivered from the upstream supplier within 3 days.
Summary:
- Great company
- Solid customer service
- I won't be going anywhere else soon!

Odpowiedź od Rounton Coffee
What a brilliant company Routon Coffee…
What a brilliant company Routon Coffee are. I had a problem with a coffee grinder I purchased and they replaced within 3 days.
Thanks team.

Odpowiedź od Rounton Coffee
Fantastic company with great…
Fantastic company with great credentials. I ordered different kinds of speciality coffee and top of the range hand grinder, which was very competitively priced. The coffee was absolutely amazing! I love reading about the provenance and the producers. There was a slight glitch with the delivery (not the company’s fault - the driver got lost), they were wonderfully helpful and responsive. A very happy customer!

Odpowiedź od Rounton Coffee
Rountons coffee is excellent
Rountons coffee is excellent. I've been using their coffee for about a year now.
I use the subscription option, so I never run out, and have my favourite coffee delivered every month, fresh and gorgeous

Odpowiedź od Rounton Coffee
You get what you pay for!
Rounton always give a wonderful, descriptive & appealing review of their coffees, which make them very appealing to purchase! Although on the more expensive side, they always deliver........you get what you pay for!
If you want bland Costa coffee beans, avoid Rountons!
The delivery arrived two days earlier…
The delivery arrived two days earlier than Royal Mail said. They said it would come on Monday and it arrived on Saturday. Coffee was packed using no excess packaging. Coffee was as ordered
I have been a customer of Rounton…
I have been a customer of Rounton Coffee for several years purchasing a coffee machine for the Christmas prior to the beginning of the COVID pandemic. I searched for a local coffee company and found Rounton, I must say it has been one of the best decisions I have made, no other coffee has hit the spot like Rounton, and the quality is so consistent. We love it, as a treat each morning.
I don’t like they didn’t answer my…
I don’t like they didn’t answer my email earlier, besides i did asked them in the comments of my order (some filter and some espresso) and shipped me whole beans coffee! Why😭

Odpowiedź od Rounton Coffee
Really helpful with our regular…
Really helpful with our regular changing order. Rounton 100% our coffee👍
I love rounton coffee so much 🤎
I love rounton coffee so much. They have such a great range to choose from, and I find the tasting notes are really accurate and help me choose what to try. The granary blend is my favourite, and the Brazilian dark roast a close second.
I wish the reward points/beans were actually redeemable in some way, and I also wish the brand replied to questions and comments on social media. But at the end of the day it’s about the product, which is top quality and reliable.

Odpowiedź od Rounton Coffee
Just not for me!…
Tried the coffee for the first time from amazon. Opened the bag smelled great was so looking forward to the coffee! Beans in the coffee machine came out so wishy washy no real taste, tried changing strength, different, mix no taste not sure beans were fresh but not for me unfortunately will not buy again shame! Coffee roasters is local
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