Rooms4u - Student Accommodation Recenzje 

105
Wynik TrustScore: 4.5 na 5

4,5

Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej

Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej

Zobacz, co mówią recenzenci

Oceniono na 5 z 5

We contacted on Wednesday and had already had an in person viewing of 2 potential properties the next day. After a virtual viewing, we were showed around by Harvey who had great knowledge of the prope... Zobacz więcej

Oceniono na 1 z 5

Worst company ever. Left me and 8 other tennants in an electrically charged flood over night with no access to heat or electricity - and continued to BLAME us for calling the fire department- who then... Zobacz więcej

Oceniono na 5 z 5

Eve was really helpful and kept me informed about any issues throughout my move in. If you need any help with anything Eve is the one to go to! She’s really funny too lol!

Oceniono na 5 z 5

Natalie made our entire move out experience so easy! She answered all our questions so fast and explained everything clearly so we understood exactly what the process was. She’s been fab at taking all... Zobacz więcej

Informacje dotyczące firmy

  1. Miasteczko studenckie

Napisane przez firmę

The safety and wellbeing of our tenants is paramount to us. We strive to deliver a non-invasive, yet caring, approach to student lettings and the ongoing services provided during the tenancy. You can be confident that our staff are highly trained to provide the correct level of support required.


Dane kontaktowe

4,5

Doskonała

Wynik TrustScore: 4.5 na 5

105 recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

W ostatnim czasie nie zapraszano do recenzowania

Ta firma nie zapraszała ostatnio swoich klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne

Jak firma korzysta z Trustpilot

Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.

4,5

Wszystkie recenzje

(105)

Liczba recenzji w ciągu ostatnich 12 miesięcy: 1

Napisz recenzję
Firmy korzystające z platformy Trustpilot nie mogą oferować żadnych zachęt ani płacić za ukrywanie recenzji. Recenzje są opiniami poszczególnych użytkowników, a nie platformy Trustpilot. Dowiedz się więcej

Oceniono na 1 z 5

DO NOT USE

Awful communication with customers, my partner tried getting a flat in the liverpool area spoke to the woman, the flat was for sale and my partner had sent a message in the morning to get the details for the deposit as it was still available and she had been communicating with the woman literally moments before, to then be ignored all day and informed all flats were sold. Disgraceful pick and choosing and i would not recommend using these ever. Do better.

16 stycznia 2025
Opinia niezależna
Oceniono na 1 z 5

DO NOT TRUST

Worst company ever. Left me and 8 other tennants in an electrically charged flood over night with no access to heat or electricity - and continued to BLAME us for calling the fire department- who then told us we could have all died via electrocution - constant mould throughout the home and no employee ever came to sort the issue. THEY LIE about completing jobs and when they are attending. THEY VIOLATE CONTRACT by entering the property unannounced. DO NOT LIVE WITH THIS COMPANY IF YOU VALUE YOUR LIFE AND OR QUALITY OF LIFE.

11 kwietnia 2024
Opinia niezależna
Oceniono na 1 z 5

no shows

Booked in for a viewing and received email confirmation, ended up waiting outside the property for 30 mins, they were a no show. Office is supposed to be open until 5 pm but when I called up at 4pm the phone lines were turned off.

22 marca 2024
Opinia niezależna
Oceniono na 5 z 5

Great agency and a lovely agent

Overall a very good experience with the agency, they were on it and have a good variety of properties regarding locations, budget and style. Nat, at the agency has been really helpful with recommendations. She really understood what I was looking for and helped me with finding a place. Thanks for all!

6 października 2023
Opinia niezależna
Oceniono na 1 z 5

Not as advertised-Poor Quality

Not as advertised-Poor Quality
My daughter moved into a 2 bedroomed flat recently in Liverpool for her 3rd year at uni. After a long journey on moving in day, we were very disappointed with the standard and cleanliness of the accommodation when we arrived. You would at the very least expect the place to be clean on moving in day. Rooms4u advertises itself as providing "Quality Housing-All of our student properties are owned and maintained by us". After having several maintenance queries I have since found out that this particular property is not owned by them. When my daughter viewed the property a few months earlier she was led to believe the property would be professionally cleaned prior to her arrival and would include a TV. On arrival, we were shocked at how dirty the property was. It looked like the previous tenants had given the property a quick clean before they left. The kettle and toaster and oven were filthy. Anything above eye level was thick with dust. There were cupboard doors and plinths hanging off in the kitchen. No curtains or blinds in the lounge. Not the "quality housing" advertised and very disappointed, especially for the high prices students are expected to pay. The worst standard of accommodation my daughter has had whilst at uni. Would not recommend.

1 września 2023
Opinia niezależna
Logo Rooms4u - Student Accommodation

Odpowiedź od Rooms4u - Student Accommodation

Hi Warren,

Thank you for taking the time to leave this review, we welcome all feedback to make sure we can continue to provide the best service possible.

We pride ourselves on providing a great experience for all our students while living with us so we are sorry to hear from your comments that this seems to have not been the case for your daughter.

Unfortunately as you have not listed the property address or given your full name we are unable to investigate this matter further at this time. However if you could please email us with further details to info@rooms4u.co.uk and a member of our management team will investigate and reach out to you.

Many thanks

Rooms4u

Oceniono na 5 z 5

Rental admin

I had dealings with Tara recently (I am a tenant guarantor) trying to get rental payments aligned. Communication was first class and all matters were resolved speedily.

25 lipca 2023
Opinia niezależna
Oceniono na 5 z 5

Natalie Agent

My experience was great, I had a lady called Natalie who responded very quickly and consistently. I’m applying quite late for housing and she made me feel very confident with a property and after some conversations we organised a Zoom virtual tour meeting where she answered all my questions and helped me understand the layout of the flat virtually. Start to finish very good👌

25 sierpnia 2023
Opinia niezależna
Oceniono na 5 z 5

Would recommend, ask for Natalie

Natalie has been great at helping me get the property I wanted in Liverpool. She made the whole process so much easier and let me do a virtual tour of the house as I live abroad. Would definitely recommend her!

14 sierpnia 2023
Opinia niezależna
Oceniono na 5 z 5

Great experience and lovely staff

I was really struggling to find accommodation but after contacting Rooms4u Natalie was absolutely amazing! She helped me find a lovely place to stay for Uni and has always been there to answer any questions and made the whole process really easy.
I would definitely recommend.

1 sierpnia 2023
Opinia niezależna
Oceniono na 5 z 5

Fab Company

Natalie made our entire move out experience so easy! She answered all our questions so fast and explained everything clearly so we understood exactly what the process was. She’s been fab at taking all our calls, getting back to us and finding out exactly what we need to know, been so hopeful during such a stressful time :)

16 sierpnia 2023
Opinia niezależna

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