Romans  Recenzje 

1724
•
Wynik TrustScore: 4 na 5

3,9

Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej

Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej

Zobacz, co mówią recenzenci

Oceniono na 4 z 5

Romans were helpful through the process of finding our new home. T’shya was very friendly and was quick to provide answers to our questions, even arranging a second viewing session for us. Their refe... Zobacz więcej

Oceniono na 5 z 5

I just wanted to say how helpful Emma Lovell has been throughout the process. She’s been friendly, approachable and always quick to respond whenever I’ve needed anything. She’s made the whole process... Zobacz więcej

Reakcja na opinię

Oceniono na 1 z 5

Trying to enquire about rental properties via Romans is terrible. You come across one of their properties on Rightmove, ask if they accept pets and you will be bombarded. Missed calls, voicemails, ema... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

I had an amazing experience with Roman Caversham! Not only that setting up a viewing was seamless, but during the viewing the agent was able to easily answer my questions. The experience once... Zobacz więcej

Reakcja na opinię

Informacje dotyczące firmy

  1. Agencja nieruchomości
  2. również w kategorii:
  3. Inwestycja nieruchomościowa
  4. Nieruchomości – wyceny
  5. Rzeczoznawca nieruchomości

O Romans

Napisane przez firmę

Established in 1987, Romans is one of the South East’s largest property groups specialising in lettings, sales, and property investment.

Whether working with a landlord, tenant, buyer, or seller, we are passionate about achieving the best outcome for our customers. We aren’t afraid to question the status quo in order to make innovative changes that will directly benefit them!

We value long lasting relationships, and we’re committed to always delivering a professional service with honesty and respect. Our partners include Mortgage Scout and Bode Insurance, and we collaborate with them daily to ensure Romans customers can get everything they need under one roof.

Book free sales valuation
Book free rental valuation

Your local property experts

Napisane przez firmę

Whether you're looking to sell or let your home, our teams are on hand to help.

From start to finish, we cover all aspects of your property journey with our full range of services.

No matter your property goals, we work tirelessly to achieve them

From the very first day we opened as a single branch in 1987, Romans has continually evolved to meet the changing needs of our customers, and today, we’re here to help with every aspect of your property journey.

Dane kontaktowe

Genuinely local, truly expert

For expert advice from professionals, speak to us today.


3,9

Dobra

Wynik TrustScore: 4 na 5

2 tys. recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

W ostatnim czasie nie zapraszano do recenzowania

Ta firma nie zapraszała ostatnio swoich klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne

Odpowiada na 97% z negatywnych recenzji

Zwykle odpowiada w ciągu 1 tygodnia

Jak firma korzysta z Trustpilot

Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.

3,9

Wszystkie recenzje

(1724)

Liczba recenzji w ciągu ostatnich 12 miesięcy: 157

Napisz recenzję
Firmy korzystające z platformy Trustpilot nie mogą oferować żadnych zachęt ani płacić za ukrywanie recenzji. Recenzje są opiniami poszczególnych użytkowników, a nie platformy Trustpilot. Dowiedz się więcej

Oceniono na 5 z 5

Would recommend in a heartbeat!

I had a small window to secure a property..stressful doesn't even cover it but Tyriq was an absolute lifesaver.

He made the whole experience feel remarkably smooth. I appreciate his timely responses and his advice to come and view sooner rather than later? Game-changing.

I almost didn't listen and I'm so glad I did.

Fast, honest and genuinely lovely to work with.
If you're looking for someone who actually delivers - this is your person!

14 kwietnia 2026
Opinia niezależna
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Odpowiedź od Romans

Dear Arianne
We greatly appreciate your 5-star review and the time you took to share your experience with Tyriq. Your feedback is invaluable and motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon!
Many thanks,
Customer Care Team

Oceniono na 5 z 5

As a tenant

As a tenant, I have had a very positive experience working with Jessica Phillips. She has been incredibly helpful and responsive, always quick to address any queries or concerns that arise.
What stands out most is her efficiency and commitment to seeing things through - issues are not just acknowledged but followed up and resolved promptly. Her communication is clear and professional, which makes the whole process smooth and reassuring as a tenant.
Thank you, Jessica, for all your help.

1 kwietnia 2026
Opinia niezależna
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Odpowiedź od Romans

Dear Lucas
We greatly appreciate your 5-star review and the time you took to share your experience with Jessica. Your feedback is invaluable and motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon!
Many thanks,
Customer Care Team

Oceniono na 5 z 5

Excellent Property Manager

Jessica Phillips is the Property Manager for the one tenanted property that I own.
I have always found her to be quickly responsive to any issues that I may have, and I always have the feeling that I am in safe hands with her!

22 kwietnia 2026
Opinia niezależna
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Odpowiedź od Romans

Dear Michael
We greatly appreciate your 5-star review and the time you took to share your experience with Jessica. Your feedback is invaluable and motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon!
Many thanks,
Customer Care Team

Oceniono na 5 z 5

Fast Let, Seamless Service. Highly Recommend!

We’ve had an excellent experience with Romans, particularly Ellie Milne and her team in the Wokingham branch, along with our property manager Anne-Marie Osborne.

Ellie and her team were fantastic from the outset – they secured a tenant incredibly quickly and managed the whole process with real efficiency and professionalism. Communication was clear and proactive throughout, which made everything feel seamless and stress-free.

Anne-Marie has also been outstanding. She consistently keeps us updated, is always on top of everything, and gives us complete confidence that our property is being very well looked after.

A brilliant team delivering a genuinely high level of service, we wouldn’t hesitate to recommend.

13 kwietnia 2026
Opinia niezależna
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Odpowiedź od Romans

Dear Customer 2
We greatly appreciate your 5-star review and the time you took to share your experience with us. Your feedback is invaluable and motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon!
Many thanks,
Customer Care Team

Oceniono na 5 z 5

Great experience finding our first flat in Reading.

We had a wonderful experience working with the Roman's Tilehurst team who helped us find our first flat in the Reading after moving from New Zealand. Nathan was fantastic at helping us find our home showing us 3 different properties of interest and working closely with us on our tenancy approval. Mark and Lorraine were also excellent answering our tenancy questions and helping us navigate our tenancy application. Highly recommend, especially if you are looking for your first flat in Reading.

11 kwietnia 2026
Opinia niezależna
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Odpowiedź od Romans

Dear Mrs. Randall, Thank you for your wonderful review! We are thrilled to hear that you had a positive experience with us. Your feedback motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon!

Kind regards, Customer Care Team

Oceniono na 5 z 5

Holly has been amazing in finding us a new home

Holly has been amazing in finding us a new home promptly, and also answering any questions we had regarding the property. She also made sure we received all the required paperwork in time to start the proceeding for our new home.

Thank you!

4 kwietnia 2026
Opinia niezależna
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Odpowiedź od Romans

Dear Levente Paizs

We greatly appreciate your 5-star review and the time you took to share your experience with Holly. Your feedback is invaluable and motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon!

Many thanks,
Customer Care Team

Oceniono na 5 z 5

Me and my partner had used Romans to…

Me and my partner had used Romans to rent a property in the Berkshire area this past month, and I found the process very straightforward.

Tyriq provided us with all the help we needed and worked really hard for us to get a property sorted, massively appreciate his help and also his personable approach whilst maintaining high professionalism. Would recommend going through Romans and hope to use again when tenancy runs out. Thanks again to Tyriq !

10 kwietnia 2026
Opinia niezależna
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Odpowiedź od Romans

Dear Hugo D., Thank you for your wonderful review! We are thrilled to hear that you had a positive experience with Tyriq. Your feedback motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon!

Kind regards, Customer Care Team

Oceniono na 5 z 5

Mark Porter was very informative

Mark Porter was very informative, efficient and professional at all times.
He answered our many questions fully and promptly throughout
Thank you Mark

13 kwietnia 2026
Opinia niezależna
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Odpowiedź od Romans

Dear Stewart Marriott

We greatly appreciate your 5-star review and the time you took to share your experience with Mark. Your feedback is invaluable and motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon!

Many thanks,
Customer Care Team

Oceniono na 1 z 5

0 Stars!!!!

0 Stars!!!!

Giving 1 star as I had too. Romans took over the care of my property after thew landlord decided to sell up on a aging property. Within 6 months they raised the rent by £100 p/m (clearly a move by romans to make more money as that's the only real reason rent goes up)

Through my tenancy I reported many issues, including broken white goods, a cooker hob that sounded more like a ticking time bomb, broken extractors fans & windows, and a cherry on the top Mould in both bathrooms (just open a window, use the fan...I coudln't open three of the 6 windows in the flat and the fans didn't work) The mould was resolved via a spray bought from the local hardware shop, it shortly returned within 3 weeks.

I have now been out of the property for 7 weeks, I have not seen a single penny of my deposit back. It took 4 weeks from them to enter my meter readings (upon looking all they did was enter 0).

I have chased numerous to have negotiations about my deposit to be told the person dealing with it is on holiday or in a department meeting, yet I can speak to her colleagues?

Do not ever rent a property from LRG or even list your property with them.

10 kwietnia 2026
Opinia niezależna
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Odpowiedź od Romans

Dear Alex,

We value your feedback and sincerely appreciate you taking the time to share your experience with us. Our goal is to provide exceptional service, and we take any concerns from our customers very seriously. We apologise for falling short of your expectations on this occasion and truly appreciate you bringing this to our attention.

Best regards, Customer Care Team

Oceniono na 5 z 5

Romans Farnborough landlord review

I have been a landlord for more than 5 years and use the fully managed service with Romans Farnborough branch. The smooth running of the tenancy is mainly dependant on the services of the Property Manager.
Our Property Manager Jackie Miles- Miller is a real asset who provides a great service. She is amazingly proactive and is always ready to suggest solutions to any problems or issues that come our way.
RA & BA

2 kwietnia 2026
Opinia niezależna
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Odpowiedź od Romans

Dear Annie Oakley We greatly appreciate your 5-star review and the time you took to share your experience with Jackie . Your feedback is invaluable and motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon! Many thanks, Customer Care Team

Oceniono na 5 z 5

Romans Letting Agency - Winchester

Very pleased with the service provided by Romans in Winchester. In particular from both Ceri, our Property Manager and Kim, our Lettings Manager. Both are professional, courteous, supportive, quick in communicating and proactive. Nothing is too much trouble. Real assets to the team - thank you ladies!

1 kwietnia 2026
Opinia niezależna
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Odpowiedź od Romans

Dear Linda Griffin

We greatly appreciate your 5-star review and the time you took to share your experience with us. Your feedback is invaluable and motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon!

Many thanks,
Customer Care Team

Oceniono na 5 z 5

Refreshingly good service

I have recently rented a home through Romans. What could have a a stressful process was made easy by Jon Randall.
His customer service and pro active approach was refreshingly good, and overall his service was excellent from being to end.

23 marca 2026
Opinia niezależna
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Odpowiedź od Romans

Dear Jon We greatly appreciate your 5-star review and the time you took to share your experience with Jon. Your feedback is invaluable and motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon! Many thanks, Customer Care Team

Oceniono na 5 z 5

Very helpful

Khim is the man for anything you need in help for the properties 👍

23 marca 2026
Opinia niezależna
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Odpowiedź od Romans

Dear Lets Try It Out

We greatly appreciate your 5-star review and the time you took to share your experience with Khim. Your feedback is invaluable and motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon!

Many thanks,
Customer Care Team

Oceniono na 1 z 5

Abrupt

Looking to place a studio apartment on the market. Was put through to a guy called George. He was, in my opinion, very rude and obviously did not want to be dealing with such a small property. When I asked the selling fees, he asked how would I be choosing which agent to go with. When I said, probably the cheapest, he said “It won’t be us then”. Basically that was the end of.
What I didn’t tell him, due to his abrupt manner, is I also have a property on The Fairway to put on the market at the same time.
I think you should be a little more courteous to your potential vendors. You could have had 2 properties to sell, one exceeding £1million.

9 marca 2026
Opinia niezależna
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Odpowiedź od Romans

Dear Tracey Pennel,

We value your feedback and sincerely appreciate you taking the time to share your experience with us. Our goal is to provide exceptional service, and we take any concerns from our customers very seriously. We apologise for falling short of your expectations on this occasion and truly appreciate you bringing this to our attention.

Best regards, Customer Care Team

Oceniono na 5 z 5

Excellent service from Romans in Yateley

Excellent service from Romans in Yateley in particular Harry who was always there for any questions. They were very professional at all times. I was kept up to date with the sale of my house!

Thank you Harry

6 marca 2026
Opinia niezależna
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Odpowiedź od Romans

Dear Anne Bourke

We greatly appreciate your 5-star review and the time you took to share your experience with Harry. Your feedback is invaluable and motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon!

Many thanks,
Customer Care Team

Oceniono na 5 z 5

They have sold 4 units for me recently

They have sold 4 units for me recently. All completed. Great service and follow up. A go to Agent for management and sales in Reading

6 marca 2026
Opinia niezależna
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Odpowiedź od Romans

Dear Jeremy Baker, Thank you for your wonderful review! We are thrilled to hear that you had a positive experience with us. Your feedback motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon!

Kind regards, Customer Care Team

Oceniono na 5 z 5

The Tilehurst branch continue to excel!

With the help of Mark, Steve, Nathan and the Tilehurst team, I've just completed the purchase of the rental!

I've posted before about how supportive they've been - this is a quick follow up to confirm that they have remained great throughout.

6 marca 2026
Opinia niezależna
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Odpowiedź od Romans

Dear Benjamin Lloyd-Hughes, Thank you for your wonderful review! We are thrilled to hear that you had a positive experience with us. Your feedback motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon!

Kind regards, Customer Care Team

Oceniono na 5 z 5

Hollie our Consultant at Romans…

Hollie our Consultant at Romans Wokingham estate agency was fantastic.She was efficient, helpful, and very professional.That is why I gave them a 5 star rating.All the other people in the branch that were involved with our move were also great.
Allen Johnstone.

27 lutego 2026
Opinia niezależna
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Odpowiedź od Romans

Dear Allen Johnstone

We greatly appreciate your 5-star review and the time you took to share your experience with Hollie. Your feedback is invaluable and motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon!

Many thanks,
Customer Care Team

Oceniono na 5 z 5

This was my first time renting and…

This was my first time renting and Sophia @ Romans made the whole process straight forward and stress free. Although I had my moment of stress Sophia was always at the other end of the phone to help assist and reassure me.

20 lutego 2026
Opinia niezależna
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Odpowiedź od Romans

Dear The Gateway, Thank you for your wonderful review! We are thrilled to hear that you had a positive experience with Sophia. Your feedback motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon! Kind regards, Customer Care Team

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