Romans - Tilehurst Recenzje 

94
Wynik TrustScore: 4.5 na 5

4,5

30-30a School Road, RG31 5AN Tilehurst, GB


Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej

Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej

Zobacz, co mówią recenzenci

Oceniono na 5 z 5

The team at Romans Tilehurst were very helpful during in my recent move to my new rented property. Nathan, Charlotte and Lorraine from move management were especially helpful in making the move as sm... Zobacz więcej

Reakcja na opinię

Oceniono na 1 z 5

bad service, I booked a visit to a property and the agent called me this morning to cancel as they have accepted an offer. surely you should allow the "booked " viewings to view and not take further b... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

It's been an absolutely lovely experience. We were going through a bit of a rough period, but thanks to them we have been able to find a suitable accomodation for us very quickly. They explained us ev... Zobacz więcej

Oceniono na 5 z 5

On a Positive, Sarah Thomas has been absolutely amazing. She has gone above and beyond what should be in her normal remit. Amazing communication and a 5 star service from her. The negative - Was al... Zobacz więcej

Reakcja na opinię


Informacje dotyczące firmy

  1. Agencja nieruchomości
  2. Inwestycja nieruchomościowa
  3. Nieruchomości – wyceny
  4. Rzeczoznawca nieruchomości

O Romans - Tilehurst

Napisane przez firmę

Established in 1987, Romans is one of the South East’s largest property groups specialising in lettings, sales, and property investment.

Whether working with a landlord, tenant, buyer, or seller, we are passionate about achieving the best outcome for our customers. We aren’t afraid to question the status quo in order to make innovative changes that will directly benefit them!

We value long lasting relationships, and we’re committed to always delivering a professional service with honesty and respect. Our partners include Mortgage Scout and Bode Insurance, and we collaborate with them daily to ensure Romans customers can get everything they need under one roof.

Book free sales valuation
Book free rental valuation

Your local property experts

Napisane przez firmę

Whether you're looking to sell or let your home, our teams are on hand to help.

From start to finish, we cover all aspects of your property journey with our full range of services.

No matter your property goals, we work tirelessly to achieve them

From the very first day we opened as a single branch in 1987, Romans has continually evolved to meet the changing needs of our customers, and today, we’re here to help with every aspect of your property journey.

Dane kontaktowe

  • 30-30a School Road, RG31 5AN, Tilehurst, Zjednoczone Królestwo

Genuinely local, truly expert

For expert advice from professionals, speak to us today.

4,5

Doskonała

Wynik TrustScore: 4.5 na 5

94 recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

W ostatnim czasie nie zapraszano do recenzowania

Ta firma nie zapraszała ostatnio swoich klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne

Odpowiada na 95% z negatywnych recenzji

Zwykle odpowiada w ciągu 1 tygodnia

Jak firma korzysta z Trustpilot

Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.

4,5

Wszystkie recenzje

(94)

Liczba recenzji w ciągu ostatnich 12 miesięcy: 162

Napisz recenzję
Firmy korzystające z platformy Trustpilot nie mogą oferować żadnych zachęt ani płacić za ukrywanie recenzji. Recenzje są opiniami poszczególnych użytkowników, a nie platformy Trustpilot. Dowiedz się więcej

Oceniono na 5 z 5

Purchase of a Property

On a Positive, Sarah Thomas has been absolutely amazing. She has gone above and beyond what should be in her normal remit. Amazing communication and a 5 star service from her.
The negative - Was allocated a move manager that i only heard from once and then I understand he left.
Didn't use Life Time Legal in the end

12 sierpnia 2024
Opinia niezależna
Logo Romans  - Tilehurst

Odpowiedź od Romans - Tilehurst

Dear Mrs Stanford

Customer care is important to us so we really appreciate you taking the time to leave a review and for giving Sarah a 5 star rating!. Thank you for also raising the issue with the move manager this will be fed back and apologize you had that experience

Many thanks
Customer Care Team

Oceniono na 5 z 5

Mark , Steve and Nathan

We are very grateful to Mark, Nathan, and Steve.

Everyone at Romans Tilehurst welcomed us very warmly.

We highly recommend them.

Thank you very much.
Claudio and Jessica

26 lipca 2024
Opinia niezależna
Logo Romans  - Tilehurst

Odpowiedź od Romans - Tilehurst

Good Afternoon

Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!

Many thanks
Customer Care Team

Oceniono na 5 z 5

Best agents of Romans

I have had a great experience in finding a perfect property to rent. Our agent was Steve who guided us throughout the whole process to get the property sorted for us to have a smooth move in. I would like to thank the whole Romans team for making it happen for me to get a house to stay in.

20 czerwca 2024
Opinia niezależna
Logo Romans  - Tilehurst

Odpowiedź od Romans - Tilehurst

Dear Rhea

Customer care is important to us so we really appreciate you taking the time to leave a review and for giving Steve and the team a 5 star rating!

Many thanks
Customer Care Team

Oceniono na 5 z 5

Fantastic and proffessional service

28 czerwca 2024
Opinia niezależna
Logo Romans  - Tilehurst

Odpowiedź od Romans - Tilehurst

Dear Damian

Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!

Many thanks
Customer Care Team

Oceniono na 5 z 5

In recently leaving a rented property…

In recently leaving a rented property the service, guidance and general assistance from Mark in Lettings and then Sarah in sales was faultless.

Normal, compassionate, polite and friendly people.

3 czerwca 2024
Opinia niezależna
Logo Romans  - Tilehurst

Odpowiedź od Romans - Tilehurst

Dear Alex

Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!

Many thanks
Customer Care Team

Oceniono na 5 z 5

Romans Team

I have used Romans for a number of years to manage our rental properties. I cannot speak highly enough of the whole team in Tilehurst with a special shout out for Mark and Steve. They both go over and above to help in anyway they can to ensure the process is as smooth as possible.

25 kwietnia 2024
Opinia niezależna
Logo Romans  - Tilehurst

Odpowiedź od Romans - Tilehurst

Dear Dawn Gillett

Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!

Many thanks,
Customer Care Team

Oceniono na 5 z 5

Exceptional Service and Communication from Romans Tilehurst.

I recently began renting a property through Romans Tilehurst and I couldn't be happier with the service I've received. From the moment I first contacted them, I was impressed by their professionalism and dedication to providing excellent service.
Steve, Nathan, and Lorraine from the Romans team have been incredibly helpful throughout the entire process. They were always available to answer my questions and address any concerns I had. Their quick response to my emails and telephone calls made me feel valued as a client and ensured that everything ran smoothly.
The communication with my new landlord facilitated by Romans was top-notch. They acted as a bridge between us, ensuring that all necessary information was communicated promptly and accurately.
Overall, I am delighted with my experience renting through Romans Tilehurst. Their commitment to providing outstanding service and their professionalism are truly commendable. I highly recommend them to anyone looking for a reliable and trustworthy estate agent in the area.
Thank you, Steve, Nathan, Lorraine, and the entire Romans Tilehurst team, for making my transition into my new rental property a seamless and pleasant experience.

24 kwietnia 2024
Opinia niezależna
Logo Romans  - Tilehurst

Odpowiedź od Romans - Tilehurst

Dear Lisa

Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!

Many thanks,
Customer Care Team

Oceniono na 5 z 5

From my first contact with Romans it…

From my first contact with Romans Tilehurst it was a seamless transaction. Mark was very approachable and explained everything fully and put me at ease straightaway. I later met the manager Steve who took time out to go over a couple of points for me, nothing was too much trouble and Nathan was very responsive, they are a great team, well run and very customer friendly, i highly recommend them.

19 marca 2024
Opinia niezależna
Oceniono na 5 z 5

An extremely professional service

An extremely professional service. We can’t thank Mark and Nathan enough. It was a great pleasure to work with them.we had extremely exciting, emotional and beautiful moments with them during the rental process. They supported us in every way during this difficult process and this means a lot to us. They are an extremely professional team, together with their managers Steve.
Highly recommended

2 marca 2024
Opinia niezależna
Oceniono na 5 z 5

Romans Tilehurst cares

Was assisted by Nathan, Mark and Lorraine in securing a rental property. This was after a couple of letdowns from other agencies. They were responsive, caring and acted with integrity! 5 stars to the team.

29 lutego 2024
Opinia niezależna
Oceniono na 5 z 5

Great experience!

My first year with Romans but made a very good impression! Nathan showed us the property that then he helped us secure! He was really helpful with any questions that we had and always checked in to make sure we are okay! Really recommend!

8 lutego 2024
Opinia niezależna
Oceniono na 5 z 5

Nathan

Nathan , based at The Tilehurst Branch , was very helpful , professional , and followed up once I moved into my new home , his colleagues Steve and Mark , were also a great help . Particular thanks to Nathan once again , for working closely with me all the way .

20 grudnia 2023
Opinia niezależna
Oceniono na 1 z 5

They don’t care about people.

They don’t care about people.
They nearly left us homeless and looking for another place in last moment. We wanted to rent house from Romans, we went through all checks and week before we needed to move out of previous property they said that the tenant doesn’t want to move out. They didn’t offer another option, they were rude and ignorant.
This is the office in Tilehurst.
I do not recommend.

29 marca 2023
Opinia niezależna
Oceniono na 5 z 5

Thank you Romans Tilehurst

It's been an absolutely lovely experience. We were going through a bit of a rough period, but thanks to them we have been able to find a suitable accomodation for us very quickly. They explained us everything, answered to all our questions, been very available and courteous. It's been such a smooth process so I would like to personally thank Nathan, who really helped and supported us, as well as Mark, Steve and Lorraine. Thank you guys, couldn't recommend you enough!

27 października 2023
Opinia niezależna
Oceniono na 5 z 5

Professional and personal

Very professional approach from Mark and Nathan . Completed proper DD on prospective tenants which is reassuring and said No if any issue’s discovered ( unlike other agents who just want their commission!). Kept me informed

22 sierpnia 2023
Opinia niezależna
Oceniono na 5 z 5

So helpful

Can not fault Romans they helped my family get a new home extremely quick when our old landlord decided to sell up, we will be forever greatful especially to Nathan who was professional when doing our viewing and very helpful keeping us updated whilst waiting for our tenancy to start. The documents leading up to the tenancy were easy to understand and great how you can see where your progress is!

27 lipca 2023
Opinia niezależna
Oceniono na 5 z 5

Mark Porter​ is very helpful and full…

Mark Porter​ is very helpful and full of experience.
He is in Tilehurst and Newbury Romans .He is an about pleasure and would recommend anyone to go in and engage with him if they are looking to rent or let a property. He communicates well and kept me completely up to date with the process of letting through home. We appreciated and understood the peace of mind he gave me, when they touched base with me each day. A huge thank you to Mark.

18 lipca 2023
Opinia niezależna

Doświadczenie Trustpilot

Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.

Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.

Dowiedz się więcej o procesie recenzji Trustpilot.

Oto 8 wskazówek jak napisać świetną recenzję.

Weryfikacja może pomóc zapewnić, że recenzje, które czytasz na Trustpilot są napisane przez prawdziwych ludzi.

Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.

Dowiedz się więcej