Romans - Burnham Recenzje 

38
Wynik TrustScore: 3.5 na 5

3,7

78 High Street, SL1 7JT Burnham, GB


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Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej

Zobacz, co mówią recenzenci

Oceniono na 5 z 5

This was my first time checking out with Romans, and I couldn’t have asked for a better experience. Swati Daryanani from Romans Burnham was extremely helpful, supportive and professional throughou... Zobacz więcej

Oceniono na 1 z 5

Romans have a very simple policy - unless the customer kicks off they won't resolve your maintenance issue I welcome you to test this. Raise a maintenance complaint and make sure it's logged, the... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

I've recently let out a property through Romans in Burnham. I have been pleased with the service offered, the property was listed quickly on search engines, house viewings and open days organised well... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

We were having trouble in finding a place and Romans Burnham were the most helpful of them all! David was our agent who was in constant communication, answered all our questions (even on the weekends... Zobacz więcej

Reakcja na opinię


Informacje dotyczące firmy

  1. Agencja nieruchomości
  2. Inwestycja nieruchomościowa
  3. Nieruchomości – wyceny
  4. Rzeczoznawca nieruchomości

O Romans - Burnham

Napisane przez firmę

Established in 1987, Romans is one of the South East’s largest property groups specialising in lettings, sales, and property investment.

Whether working with a landlord, tenant, buyer, or seller, we are passionate about achieving the best outcome for our customers. We aren’t afraid to question the status quo in order to make innovative changes that will directly benefit them!

We value long lasting relationships, and we’re committed to always delivering a professional service with honesty and respect. Our partners include Mortgage Scout and Bode Insurance, and we collaborate with them daily to ensure Romans customers can get everything they need under one roof.

Book free sales valuation
Book free rental valuation

Your local property experts

Napisane przez firmę

Whether you're looking to sell or let your home, our teams are on hand to help.

From start to finish, we cover all aspects of your property journey with our full range of services.

No matter your property goals, we work tirelessly to achieve them

From the very first day we opened as a single branch in 1987, Romans has continually evolved to meet the changing needs of our customers, and today, we’re here to help with every aspect of your property journey.

Dane kontaktowe

  • 78 High Street, SL1 7JT, Burnham, Zjednoczone Królestwo

Genuinely local, truly expert

For expert advice from professionals, speak to us today.

3,7

Średnia

Wynik TrustScore: 3.5 na 5

38 recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

W ostatnim czasie nie zapraszano do recenzowania

Ta firma nie zapraszała ostatnio swoich klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne

Odpowiada na 95% z negatywnych recenzji

Zwykle odpowiada w ciągu 1 tygodnia

Jak firma korzysta z Trustpilot

Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.

3,7

Wszystkie recenzje

(38)

Liczba recenzji w ciągu ostatnich 12 miesięcy: 162

Napisz recenzję
Firmy korzystające z platformy Trustpilot nie mogą oferować żadnych zachęt ani płacić za ukrywanie recenzji. Recenzje są opiniami poszczególnych użytkowników, a nie platformy Trustpilot. Dowiedz się więcej

Oceniono na 1 z 5

Because of Romans Burnham I now have a…

Because of Romans Burnham I now have a CCJ against my name. For parking in my own parking spot. Will never use agent again!

8 kwietnia 2022
Opinia niezależna
Logo Romans  - Burnham

Odpowiedź od Romans - Burnham

Dear Ewelina Witer,

We appreciate your feedback and thank you for taking the time to let us know about your experience. We strive for nothing less than excellent service, and we always take it very seriously when we hear of any dissatisfaction from our customers. We are sorry we did not meet your expectation in this instance.
Kind regards, Customer Care Team

Oceniono na 5 z 5

Romans estate agent/ Burnham

David from Romans Burnham was very assuring and accommodating, he showed real enthusiasm and interest to help letting our property out in such a short time, and we didn’t need to look any further for other agents. He arranged photographs and open day viewing within the first week then helped with colleges preparing a list of potential tenants with their background till signing of tenancy agreement. I would be happy to recommend Romans Burnham services to all my neighbours, friends and family. Thank you

29 września 2022
Opinia niezależna
Logo Romans  - Burnham

Odpowiedź od Romans - Burnham

Dear Amar

Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!

Many thanks,
Customer Care Team

Oceniono na 5 z 5

Romans Burnham

We absolutely appreciated the integrity of Matt when he came to value our property and both he had Lewis have both been so thorough with every step of getting the flat onto the website. Both have been so friendly and kind. We feel like we absolutely made the right choice and so far have enjoyed the selling process

21 września 2022
Opinia niezależna
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Odpowiedź od Romans - Burnham

Dear Chloë

Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!

Many thanks,
Customer Care Team

Oceniono na 5 z 5

We would like to say a big thank you to…

We would like to say a big thank you to David , he was helping our family a lot to find a house that really suits us! He is very kind, well informed, friendly and he does a brilliant job! Thank you again, David! Was a pleasure to meet someone like you.

30 września 2022
Opinia niezależna
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Odpowiedź od Romans - Burnham

Dear Roxana

Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!

Many thanks,
Customer Care Team

Oceniono na 5 z 5

Highly Recommended

We were having trouble in finding a place and Romans Burnham were the most helpful of them all!
David was our agent who was in constant communication, answered all our questions (even on the weekends!) and catered to our availability on viewing places. He helped us through the process of finalising with such ease.

26 września 2022
Opinia niezależna
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Odpowiedź od Romans - Burnham

Dear Maria

Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!

Many thanks,
Customer Care Team

Oceniono na 5 z 5

David Mauzhendi

Dear Mr. David Mauzhendi,
I want to sincerely thank you for all of your time and effort in helping get us into our new home.
Everything went so smoothly, and quickly than expected. Now here we are, settled in already.
you’ve been a steady presence in every part of getting our home. Thank you for making this a stress-free experience.

We are so thankful Romans Burnham, for the outstanding Service!

23 września 2022
Opinia niezależna
Logo Romans  - Burnham

Odpowiedź od Romans - Burnham

Dear Sami

Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!

Many thanks,
Customer Care Team

Oceniono na 5 z 5

I've recently let out a property…

I've recently let out a property through Romans in Burnham. I have been pleased with the service offered, the property was listed quickly on search engines, house viewings and open days organised well. Excellent advice given by David, Shannon and Kerensa on all my questions as was my first time as landlord. Good tenants found at rate asked for, and lots of background checks. Very pleased with the professional manner in which everyone has worked.

28 września 2022
Opinia niezależna
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Odpowiedź od Romans - Burnham

Dear Rajah

Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!

Many thanks,
Customer Care Team

Oceniono na 5 z 5

I got all the help I needed and timely…

I got all the help I needed and timely feedback. David was wery friendly and extremely helpful

24 sierpnia 2022
Opinia niezależna
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Odpowiedź od Romans - Burnham

Dear Memory,

Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!

Many thanks,
Customer Care Team

Oceniono na 5 z 5

Thank you Romans

I am a landlord using Romans and want to thank
Isabella York​ for all the support provided with managing property issues with existing tenants and ensuring the completion of renewals when required. I am always kept up to date with progress and all issues are resolved swiftly. Thank you!

23 sierpnia 2022
Opinia niezależna
Logo Romans  - Burnham

Odpowiedź od Romans - Burnham

Good afternoon

Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!

Many thanks,
Customer Care Team

Oceniono na 5 z 5

Very prompt and helpful

Very prompt and helpful . Property manager Isabella York is excellent ,prompt and top of any issues reported an ideal example

25 sierpnia 2022
Opinia niezależna
Logo Romans  - Burnham

Odpowiedź od Romans - Burnham

Dear Rakesh,

Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!

Many thanks,
Customer Care Team

Oceniono na 5 z 5

Continued Professionalism.

Over the years, I am continuing to enjoy the Romans consistent and trusted professionalism.
As expected,during the reletting of my property, Isabella York as always, seamlessly organised the total refurbishment of the property. Shannon Cox provided an excellent reletting service for the change over to the new tenancy. My continued gratitude as always.

20 sierpnia 2022
Opinia niezależna
Logo Romans  - Burnham

Odpowiedź od Romans - Burnham

Dear Harish,

Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!

Many thanks, Customer Care Team

Oceniono na 5 z 5

Helpful

I had the pleasure dealing with David and Shannon in helping us find our new rental property in Wexham. They were quick in responding to any requests we had for the landlord and also gave us all the information that we needed for a smooth transition. As we had a pleasant experience I would recommend speaking to them if you a looking to rent.

19 sierpnia 2022
Opinia niezależna
Logo Romans  - Burnham

Odpowiedź od Romans - Burnham

Dear Gursharan,

Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!

Many thanks, Customer Care Team

Oceniono na 5 z 5

I want to thank the whole Romans team especially Isabella York…

I want to thank the whole Romans team for there help and understanding. Isabella York was fantastic and went above and beyond to help.

12 sierpnia 2022
Opinia niezależna
Logo Romans  - Burnham

Odpowiedź od Romans - Burnham

Dear Niketha,

Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!

Many thanks, Customer Care Team

Oceniono na 5 z 5

My experience with romans had been…

My experience with romans had been quite good. The process of renting and moving out was both quick and smooth. Our property manager Izzy York was brilliant and she helped us all the way. Very professional and helpful.

11 sierpnia 2022
Opinia niezależna
Logo Romans  - Burnham

Odpowiedź od Romans - Burnham

Dear Muhammad,

Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!

Many thanks, Customer Care Team

Oceniono na 5 z 5

Professional

Helpful, Honest, and transparent estate agent for buyers and sellers.

24 maja 2022
Opinia niezależna
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Odpowiedź od Romans - Burnham

Dear Kim,

Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!

Many thanks,
Customer Care Team

Oceniono na 5 z 5

Spoke to one of the agents Shannon Cox…

Spoke to one of the agents Shannon Cox ,have to express a very kind and understanding person well prepared and goes in detail to support the new landlord on the board always ready to help and work on a plan immediately thank you for arranging a new tenant.
Gunjan.S

7 marca 2022
Opinia niezależna
Logo Romans  - Burnham

Odpowiedź od Romans - Burnham

Dear Gunjan,

Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!

Many thanks,
Customer Care Team

Oceniono na 1 z 5

The staff was never responsive

The staff was never responsive, absolutely passive and totally opportunistic. First to take money, last to fix the issue. Absolute scam!
Terrible service!

24 stycznia 2022
Opinia niezależna
Logo Romans  - Burnham

Odpowiedź od Romans - Burnham

Dear Sir/Madam
We appreciate your feedback and thank you for taking the time to let us know about your experience. We strive for nothing less than excellent service, and we always take it very seriously when we hear of any dissatisfaction from our customers. We are sorry we did not meet your expec tation in this instance.
Kind regards, Customer Care Team

Oceniono na 4 z 5

Romans Bristol

Scott Stevens was amazing to work with, throughout the whole process - they wanted nothing but to find me the right place and did exactly that! Scott and Abigail Jones have been nothing but helpful, updating me whenever possible - even to let me know there’s no updates just yet.

The process in reporting to the Building Manager to get things sorted has been slow as the contractors were meant to do it when I moved in two months ago… but good other than that.

6 grudnia 2021
Opinia niezależna
Logo Romans  - Burnham

Odpowiedź od Romans - Burnham

Dear Ciara,

Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!

Many thanks, Customer Care Team

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