Found them online when I searched for a specific T-shirt - I had never heard about them before so did some detective work on google, reviews where the shop was based etc. Ordered on a Monday -... Zobacz więcej
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I had been looking to buy my husband a belstaff motorcycle jacket for months. When I came across Robinsons at Bawtry. On entering the shop we was greeted with a friendly smile and good morning. The s... Zobacz więcej
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Super quick delivery website says 3-5 working days delivered next day. Had to explain order to other half who was at home 😂😂😂 Seriously 1st time customer excellent service, packaged lovely, and... Zobacz więcej
There was a problem getting through on the telephone so I used the website chat facility. Within 10 minutes I received a reply to sort out my order ( the shop phone line wasn't working ) My order wa... Zobacz więcej
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Informacje dotyczące firmy
- Sklep odzieżowy
- Usługi krawieckie
- Sklep z torebkami
- Sklep z odzieżą męską
- Sklep z odzieżą damską
- Sklep z odzieżą pracowniczą
Napisane przez firmę
Welcome to Robinsons of Bawtry, your luxury fashion destination. Shop online or in-store for an exclusive selection of designer brands for men and women. For Men: Official authorised stockists of Hugo Boss, Belstaff, Sandbanks, Ralph Lauren, Armani, and more. Elevate your style with renowned brands like DSQUARED2, Vilebrequin, and Tom Ford Sunglasses. For Women: Discover luxury with Mulberry, Moschino Jeans, Boss Ladies, and more. Elevate your everyday elegance with Marella, Holland Cooper, and Ralph Lauren. Shop online seven days a week or in-store Tuesday-Saturday. Experience personalised shopping by appointment. We're here to provide you with exceptional service and style. Explore Robinsons of Bawtry today!
Dane kontaktowe
2 South Parade, DN10 6JH, Bawtry, Zjednoczone Królestwo
- 01302 711477
- customerservices@robinsonsofbawtry.com
- www.robinsonsofbawtry.com
4,7
Doskonała
262 recenzji
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Odpowiedź od Robinsons of Bawtry
Thank you so much for your kind feedback. I’m delighted to hear you were pleased with the service and great value.
We truly appreciate your support and are delighted to hear you would shop with us again.
great service and good value....the car…
great service and good value....the car air freshener...what a lovely bonus....smells great. i need to know if its an aftershave please????
29 maja 2026
Odpowiedź od Robinsons of Bawtry
Thank you so much for your wonderful feedback. I’m delighted to hear you were pleased with the service and value, and that you enjoyed the car air freshener bonus!
You're not the first person to ask about the scent! It's actually inspired by the fragrance of Aventus by Creed.
We truly appreciate your support and look forward to assisting you again soon.
Odpowiedź od Robinsons of Bawtry
Thank you so much for your kind feedback. I’m delighted to hear you found us great to deal with.
Your support for independent businesses means a great deal to us, and we truly appreciate you choosing to shop with us.
Great Service Highly Recommend
Great price, great service, delivered in a couple of days and very professional
26 maja 2026
Odpowiedź od Robinsons of Bawtry
Thank you so much for your kind feedback. I’m delighted to hear you were pleased with the price, service, delivery, and overall experience.
We truly appreciate your support and look forward to assisting you again soon.
Odpowiedź od Robinsons of Bawtry
Thank you very much for your kind feedback. I’m delighted to hear you found our service fast and reliable.
We truly appreciate your support and look forward to assisting you again soon.
Odpowiedź od Robinsons of Bawtry
Thank you very much for your kind feedback. I’m delighted to hear you were pleased with the fast delivery, packaging, and overall service.
We truly appreciate your support and look forward to assisting you again soon.
Great service
Great service, very quick delivery, item very good quality and the price was amazing
30 kwietnia 2026
Odpowiedź od Robinsons of Bawtry
Thank you so much for your fantastic feedback. I’m delighted to hear you were pleased with the service, quick delivery, and the quality and value of your item.
We truly appreciate your support and look forward to assisting you again soon.
Great service beautifully packaged and…
Great service beautifully packaged and arrived next day Royal Mail have recommend to family and friends 👍
30 kwietnia 2026
Odpowiedź od Robinsons of Bawtry
Thank you so much for your wonderful feedback. I’m delighted to hear you were pleased with the service, packaging, and next day delivery.
We truly appreciate your recommendation to family and friends — it means a great deal to us.
Easy to use website and very quick…
Easy to use website and very quick delivery, I will purchase from Robinsons again.
29 kwietnia 2026
Odpowiedź od Robinsons of Bawtry
Thank you very much for your kind feedback. I’m delighted to hear you found our website easy to use and that your delivery was quick.
We truly appreciate your support and look forward to assisting you again soon.
Odpowiedź od Robinsons of Bawtry
Thank you very much for your kind feedback. I’m delighted to hear you found the ordering process easy and that your delivery was quick.
We truly appreciate your support and look forward to assisting you again soon.
It’s the first time I have ever bought…
It’s the first time I have ever bought anything from Robinsons. My order was here within two days, and I was kept informed the whole time. it was very well packaged. I would highly recommend this company. I would and will certainly order from them again.
28 kwietnia 2026
Odpowiedź od Robinsons of Bawtry
Thank you so much for your fantastic feedback. I’m delighted to hear your first experience with us was such a positive one and that your order arrived quickly, was well packaged, and that you felt well informed throughout.
We truly appreciate your recommendation and your support, and we’re so pleased to hear you’ll be shopping with us again.
Odpowiedź od Robinsons of Bawtry
Thank you very much for your kind feedback. I’m delighted to hear you were pleased with the customer service.
We truly appreciate your support and look forward to assisting you again soon.
Great fast and definitely buying from u…
Great fast and definitely buying from u guys again
25 kwietnia 2026
Odpowiedź od Robinsons of Bawtry
Thank you so much for your kind feedback. I’m delighted to hear you were pleased with the fast service and that you’ll be shopping with us again.
We truly appreciate your support and look forward to assisting you again soon.
Just top class
24 kwietnia 2026
Excellent shop
Excellent shop, lovely helpful staff and service, ordered my Holland Cooper T Shirts for collection and were ready within hours..
24 kwietnia 2026
Excellent Service
I recently purchased a Mulberry Bayswater from Robinsons of Bawtry. Excellent price and very swift despatch. Excellent service. Highly recommend 👌
11 kwietnia 2026
Opinia niezależna
Just received my first order from…
Just received my first order from Robinsons of Bawtry and was impressed, not only with the speedy delivery, but the Boss Polo Shirt i ordered had an amazing price that couldn't be beaten anywhere else. Added to that were the nice touch of a free gift that arrived with my order all meaning I will definitely be ordering from here again!
5 marca 2026
Opinia niezależna
Odpowiedź od Robinsons of Bawtry
Thank you so much for your fantastic feedback. I’m delighted to hear you were impressed with your first order from Robinsons of Bawtry and that you were pleased with the speedy delivery and the great value on your Boss polo shirt.
It’s also lovely to know you enjoyed the little free gift — we like to add a small extra touch where we can. Your support and kind recommendation mean a great deal to us.
We look forward to assisting you again with your next order.
Worse experience I have ever had
Worse experience I have ever had, bought a new, yes NEW moose knuckles coat. Unfortunately what I received was not new.
What I received smelt of aftershave on the collar, the tag had been stuck back together with glue and there were mud stains on the arm.
I do understand things get missed and if something goes wrong, this is where customer service is key.
I emailed them to be dismissed with ‘the smell will be the car air freshener in the box with the coat’.
I then went on to explain the tags had been stuck back on and there was dirt down the arms. I was told to send it back.
No sorry or an offer of an alternative or equivalent. They refused to pay my postage initially but then later someone that knew what they were talking about said it will not charge me.
Customer service were dismissing at each no point which made me feel undervalued and and confident I will never shop there again. Below is my email,
Good afternoon
Maybe when I had the discussion on the phone this should have been explained, not that you will reimburse the postage. If I then receive a dismissive email regarding postage having been told something else, why do you think this may be misinterpreted.
I think you have view this in a very blinkered manner, I spent a lot of money on a moose knuckles coat and every business should be focused on that experience thereafter if someone chooses to spend their hard earned money with your business. Let me tell you what I received.
Firstly a coat that smelt of aftershave with a car air freshener stuck to it, there were 2 obvious muddy marks on the right arm and on closer inspection I could see that the tag had clearly been removed and stuck back together with glue.
My first email received was that it’s just the air freshener it’s not aftershave.
I then raised the marks and tag issue and was told that I would have to pay for the return postage through Royal Mail which I followed the instructions and did. The agent told me they would refund the postage.
This is my experience Robinsons of Bawtry. I was offered nothing for the experience I had, I was offered no alternative option which I should have been as this was not my fault in anyway.
Clearly with the response I imagined it all. I have the images and can upload them if there was the capability.
Good customer service includes accountability. A simple we missed this and apologise would be a better response than excuses that are clearly false as my images confirm.
22 stycznia 2026
Opinia niezależna
Odpowiedź od Robinsons of Bawtry
Hello Mark
Thank you for taking the time to leave your review. I’m sorry to hear that you felt your experience was not a positive one, as customer service is something we take very seriously at Robinsons.
I would first like to address your comment regarding the coat not being new. We are an independent retailer that has been trading for 40 years, and we only sell 100% genuine, brand-new products. We have never sold used items.
I personally inspected the returned coat. The swing tag had not been glued back together as suggested; the cotton string had simply frayed slightly. You sent images of the garment and mentioned that there were marks on the arm, however these were not present when the item arrived back to us. In relation to the scent noted on the collar, as with most online retailers, items are sometimes returned after being tried on. If fragrance is worn, this can occasionally transfer onto the fabric. We also explained in our previous email that we use an air freshener in-store, which can leave a faint scent on products. This was not a reference to the complimentary car air freshener included with every order. This is vacuum sealed in its own packaging and packed separately, with the coat wrapped in tissue paper. All orders are packed manually, and therefore, the air freshener would not have been attached to the garment.
Turning to the customer service aspect of your review, there appears to have been some confusion regarding postage and refunds. Your original order qualified for free delivery, as it exceeded £125. As stated in our returns terms and conditions, a £4.99 fee applies when using our Royal Mail returns portal. On this occasion, we agreed not to deduct this fee and issued a full refund, which was processed as promised. As no delivery charge was paid, or returns charge deducted, there was no postage to refund.
You also expressed disappointment that an alternative product was not offered. Unfortunately, no further stock of this coat was available, and we did not have a suitable alternative to suggest.
I’m sorry if at any point you felt dismissed or undervalued; this was certainly not our intention. We believe we acted fairly, transparently, and did everything possible to assist you throughout. We take all feedback seriously and continuously review our processes to ensure the highest standard of service. While we regret that your experience did not meet expectations, we stand by the quality of our products and the fairness of our policies, and we remain committed to serving all our customers with honesty and integrity.
Regards
Matt
E-Commerce Manager
Great brands and Great Prices
This was my first time purchasing online with this retailer. I had a very positive shopping experience. Wide variety of choice of products. Vast range of brands. Good stock levels. Very competitive pricing. Communication throughout was fab throughout, with a confirmation email received immediately confirming my order details and another email confirming delivery details. Delivery was fast and on time. Unfortunately the top I purchased for my husband did not fit and had to be returned. Return process is easy, with a step-by-step guide of what to do. I immediately received a email with a QR code to return my order via Royal Mail.
7 stycznia 2026
Opinia niezależna
Came today with my husband who needed…
Came today with my husband who needed to purchase a couple of shirts , trousers and belt.
Tbh absolutely disgusted with the sneering attitude of the sales staff when we walked in. Very lucky I didn’t rip their heads off. We may not look like we have “money” but looks are deceiving
31 grudnia 2025
Opinia niezależna
Odpowiedź od Robinsons of Bawtry
Hi Maria
Thank you for taking the time to leave your feedback.
I’m very sorry to hear that you felt you had a negative experience in store. I can assure you that it was not anyone’s intention to make you feel uncomfortable or unwelcome. All of our staff are trained to offer the same level of care, courtesy, and attention to every customer, regardless of who they are.
I understand that you have since been in contact with our store manager and have had the opportunity to discuss this matter directly and clarify the situation, which I hope helped to address your concerns.
Please accept our sincere apologies that you felt this way during your visit. We genuinely value all customers and would very much hope to welcome you back to Robinsons in the future.
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