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Zobacz, co mówią recenzenci

Oceniono na 5 z 5

Absolutely over the moon with my new bathroom from Ripples! From start to finish, everything was handled professionally and to a really high standard. The attention to detail is spot on — the tili... Zobacz więcej

Oceniono na 5 z 5

From visit to showrooms we were given plenty time to discuss & choose type of bathroom that I as an 80+ needed for safe yet up to date bathroom, they started early each morning & finished total re... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

Everything was terrific. From the initial bathroom design, to quality of products, to value for money, to patience with our questions and immediate response to any (minor) issues. We’re thrilled with... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

We have used Kerri at Ripples twice now for two different projects. At all times she has been totally professional and has come up with some ingenious solutions and ideas for quite a full wish list i... Zobacz więcej

Reakcja na opinię

Informacje dotyczące firmy

  1. Projektant łazienek

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Experts in bespoke bathroom design, with showrooms nationwide.


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4,5

Doskonała

Wynik TrustScore: 4.5 na 5

128 recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

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Oceniono na 5 z 5

Excellent Bathroom Company

Absolutely over the moon with my new bathroom from Ripples! From start to finish, everything was handled professionally and to a really high standard. The attention to detail is spot on — the tiling, fittings, and overall finish look fantastic and feel built to last.

The whole process was smooth and stress-free, with great communication throughout. Everything was kept clean and tidy, and the work was completed on time as promised.

It’s completely transformed the space — it now feels modern, fresh, and a real pleasure to use every day. I wouldn’t hesitate to recommend to anyone looking for a quality bathroom renovation. Five stars all the way!

1 kwietnia 2026
Opinia niezależna
Oceniono na 5 z 5

Great Experience

Ripples Knowle designed and supplied 3 bathrooms for us. The whole process was so smooth - Gurnaam produced 3 fantastic designs based on the discussions we had in the showroom. When it came to the fitting (for which we used our own builder), Ripples were really helpful and responsive to all queries. The items supplied were of high quality and we have received lots of compliments from friends and family on our new bathrooms! I would highly recommend using Ripples.

15 lutego 2026
Opinia niezależna
Oceniono na 5 z 5

Ripples Bournemouth exceeded my expectations

My en-suite had served me well but was in need a refresh. I decided to use Ripples Bournemouth as they were really helpful on my first visit and provided an excellent design service.

Once we had settled on the design Ripples organised everything from delivery to installation and clearance of all rubbish. The installation team, D&B installations, were second to none, very experienced, conscientious and reliable. I am really pleased with the end result and would recommend both Ripples and D&B Installation to anybody looking to create a new bathroom experience.

28 stycznia 2026
Opinia niezależna
Oceniono na 5 z 5

RIPPLES WALTON-ON-THAMES ARE A PLEASURE TO DEAL WITH

Emily was an absolute pleasure to work with. She offered thoughtful guidance and many alternatives taking into account our space constraints, specific needs and preferences. She was exceptionally patient and we never felt rushed into a decision. When issues arose during the installation regarding the tiles and basin, she and Sivan dealt with them promptly and without fuss.
Having successfully completed the en suite bathroom, we have no hesitation in chosing them again for the next bathroom.

28 listopada 2025
Opinia niezależna
Oceniono na 5 z 5

Great design and customer service from concept to end product.

Dauntingly I had 2 bathrooms and 1 cloakroom to design and source products for in my house renovation. Overwhelmed, I went to a few bathroom design companies to help me.

I felt Kim at Ripples really listened to my ideas and took time to think carefully about the products to suit the requirements. The illustrated designs beautifully fulfilled the brief. Ripples' excellent customer service continued through the fitting in coordination with one of their recommended installers, Claire, who excelled in completing a top quality finish throughout.

Kim and Michael dealt with any issues promptly and professionally and were an absolute pleasure to work with.

10 listopada 2025
Opinia niezależna
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Odpowiedź od Ripples

Thank you so much for taking the time to share such a lovely review Philippa.

Designing multiple bathrooms as part of a renovation can feel overwhelming, so we’re delighted to hear that we were able to really help, guide you through the process and create designs that brought your ideas to life so beautifully.

It was an absolute pleasure to work with you, and we hope you enjoy your new spaces for many years to come. Thank you again for choosing Ripples.

Oceniono na 5 z 5

First Bathroom Renovation ...

I have recently taken on my first bathroom renovation and the whole process can be quite daunting!
I visited the Ripples Showroom in Walton on Thames and met with Emily and Sivan. They immediately made me feel welcome and reassured, and very patiently helped me finalise my bathroom design. I initially came in looking for bathroom tiles and have fallen in love with the chosen product, this now on order through Ripples.
Sivan introduced me to Emily, who was extremely dedicated to finding out exactly what I was looking for, gathering information so to create my dream design. It is difficult to recreate what is in your head but Emily really listens and retains all the information getting me where I needed to be. I couldn't be happier with the service I have received.
I ask a lot of questions and both Emily and Sivan have been available through the entire process, nothing was ever too much trouble.
I really am so glad to have found you guys and appreciate all your support and assistance to get me to my final design and order stage for materials! I will most definitely be returning (when I can upgrade my ensuite!) and will be recommending you to anyone looking to design and create their new bathroom.
Ripples; you live up to your statement, '.... an award winning team of luxury bathroom designers....'
Thank you so much.

14 października 2025
Opinia niezależna
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Odpowiedź od Ripples

Thank you so much for leaving such a wonderful review. We loved working with you and hope to work with you again on your en-suite in the not too distant future!

Oceniono na 5 z 5

I absolutely love my new bathroom

I absolutely love my new bathroom and the service from Jo from design stage right through to installation was really excellent. Highly recommend!

1 sierpnia 2025
Opinia niezależna
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Odpowiedź od Ripples

Thanks for the review, Simon! We hope you enjoy your new bathroom.

Oceniono na 5 z 5

Exceptional and beautiful designs by Jo at Ripples…

Jo has provided an exceptional service for our bathroom/utility project. We’ve really appreciated the patience and considerate customer service and support she’s provided since the start of our renovation work. From the initial site visit, to the initial designs and then the follow ups over calls and showroom visits - Jo has provided a wonderful and helpful service.

3 lipca 2025
Opinia niezależna
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Odpowiedź od Ripples

Thank you - we have really enjoyed working with you and your family on your project so far and are looking forward to seeing the bathroom come to life over the next month!

Oceniono na 5 z 5

I am delighted with my new bathroom

I am delighted with my new bathroom - the team at Ripples Bath listened to my needs and transformed a tired space into a shower room that meets my needs as a person of a certain age. The project was part of a whole apartment refurbishment and the team helped with many aspects including all the flooring throughout my apartment and even suggested underfloor heating and radiators for my living space which has proved to be great advice. I am really impressed with Sean, the installer introduced by Ripples and his team who brought the complete vision designed by Ripples to fruition. I am truly grateful for the service and care throughout and continued support provided by Ripples Bath along with the trades people. Thank you.

5 maja 2025
Opinia niezależna
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Odpowiedź od Ripples

Thank you so much for taking the time to leave us a review, Carole. It was such a pleasure to work on your project.

Oceniono na 1 z 5

A dreadful "Experience"

Ripples of Bath like to describe your showroom visits in terms of “First Experience” and “Second Experience” and ours were very pleasant. However, our “Subsequent Experience” was CATASTROPHIC! Without doubt some of the worst “Experiences” we’ve endured. We signed up to simultaneously modernise 4 rooms: 2 bathrooms and 2 en-suite shower rooms. Our “First Experience” was in July 2024, the work was finally completed the following June. During that time we “Experienced” unreliable delivery schedules, incorrect/broken items, delayed replacement items, lack of promised design sketches, lack of promised mood-boards, delayed technical drawings, lack of samples for material choices and a general lack of responsiveness and urgency.
The most damaging “experience” was that 3 of four room designs proved utterly unworkable in practice.
1) Massively over-optimistic attempt to squeeze a bath and separate shower into a room that was too small to comfortably accommodate both.
2) Attempt to build a false wall between a wet-room shower area and bath which again left too little workable space
3) Shower screen doors clashing with the toilet bowl
These “experiences” required significant re-design by the fitter for which, no doubt, Ripples will blame us and say that we approved the designs. That’s true but we naively trusted their “design Experience”. Also, due to a lack of reliable scheduling we “Experienced” the necessity of collecting vanity unit surfaces directly from the manufacturer, collecting furniture items from the showroom and sourcing radiators elsewhere at short-notice to avoid freezing our Christmas guests when the promised items failed to arrive from Ripples.
The final “We’re sick of Ripples Experience” was when, in response to a request for exchange of a woefully inadequate vanity unit for a more sensibly sized one, we were refused and advised, in writing, to buy a new one and sell the supplied item on eBay!
Our advice, to avoid a similar “Experience”, is simply to avoid the “Ripples of Bath Experience” altogether.

4 czerwca 2025
Opinia niezależna
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Odpowiedź od Ripples

Dear Antony,

We’re very sorry to read your review and truly regret that your experience did not reflect the high standards we aim to deliver. We’ve fallen short in areas, and for that, we sincerely apologise.

We’re pleased to confirm that the product issues have now been resolved and everything is in full working order, ensuring the space is now functioning as it should.

We’ve been trying to get in touch to better understand and resolve any outstanding concerns, and we would really appreciate the opportunity to speak with you directly. Please don’t hesitate to contact us at your convenience.

Best wishes.

Oceniono na 1 z 5

Sabotage, not service

We were dazzled by the Bath showroom, enthused by the design consultant's patter and apparent knowledge, but when promise turned to performance the wheels fell off. Given that Ripples design and source, but not instal, we had expected them to build an inventory which they would supply in one, or possibly two, tranches. Instead, they delivered in dribs and drabs. A tap here, a basin there. Always piecemeal, usually late, with incomplete or confused instructions. Our plumber wasted precious (and expensive) time in journeys anticipating promised deliveries that didn't arrive - and when finally they did, they often brought more problems: a basin without a base; a cupboard whose designated location curtailed entry; tiles over or under-supplied, both incurring extra cost. At the forewarned completion date only one bathroom of four was functional. Our builders claim the delays have set them back six weeks and entailed extra labour costs running into thousands. This isn't service - it's sabotage.

4 czerwca 2024
Opinia niezależna
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Odpowiedź od Ripples

Dear Christopher,

We're genuinely sorry to read your review and disappointed to hear that your experience fell short of the level of service we strive to provide. It’s clear that there were a number of issues along the way, and we want to extend our sincere apologies.

We’ve been in contact with your wife to help address the concerns raised, and would welcome the chance to speak with you to ensure everything has been resolved to your satisfaction.

Best wishes.

Oceniono na 5 z 5

Extremely professional and great comms…

Extremely professional and great comms throughout the project. When there were the inevitable supplier issues, these were resolved quickly and the end result is exactly what we had wanted

2 maja 2025
Opinia niezależna
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Odpowiedź od Ripples

Thank you for leaving us such a lovely review. We really enjoyed working with you on your project and we're equally as delighted with the outcome!
Enjoy your new bathroom!

Oceniono na 5 z 5

Bespoke service - well worth it

Roan is great! He listened attentively to my requirements (way too many for such a tiny bathroom) and produced a detailed design which met my high standards and shallow pockets perfectly - and very quickly. A bespoke service which produced great results. Highly recommended.

14 marca 2025
Opinia niezależna
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Odpowiedź od Ripples

Thanks for your kind review Fiona - we're so pleased to hear it.

Oceniono na 5 z 5

Just had my second bathroom done with…

Just had my second bathroom done with Ripples in Newbury. They are fabulous - from Leanne's exciting and stunning design to Mark and Mark's exceptional installation and craftsmanship its a delight to go to the loo! Highly recommend

11 kwietnia 2025
Opinia niezależna
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Odpowiedź od Ripples

Thank you for your kind words Gill and Rick. We hope you enjoy your new bathroom for many years to come.

Oceniono na 5 z 5

Ripples Lindfield

Carrie and the team at Ripples worked really hard to bring our vision to life. They came up with ideas we’d never even thought of and worked hard to keep it all in budget. They helped us to create our dream bathrooms. Thankyou

2 kwietnia 2025
Opinia niezależna
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Odpowiedź od Ripples

We're so pleased we were able to help you achieve your dream bathrooms, Samantha! We hope you enjoy them for many years to come.

Oceniono na 1 z 5

More reponsibility needed

Ripples (Bath) should take more responsibility for installers it recommends, Our recommended installer's team managed to put a foot through a hallway ceiling from the bathroom above, caused a leak in the same area and fitted a lavatory in the wrong position.

25 listopada 2024
Opinia niezależna
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Odpowiedź od Ripples

Thank you for your feedback, and we're truly sorry your experience didn’t meet expectations. While Ripples does not offer an installation service and this installer was not directly employed by us, we understand that any recommendation we make reflects on us, and we take that seriously.

We did work with the installer to rectify the issues you raised, including repairs and multiple professional cleans, and we’re sorry the process wasn’t as smooth as any of us would have liked. We also reached out to ask if there was anything more we could do.

Please accept our sincere apologies, and thank you again for bringing this to our attention.

Oceniono na 5 z 5

Danii and Carrie have been amazing in…

Danii and Carrie have been amazing in creating a new bathroom for us. They have done all the hard work sourcing good quality materials and putting them together in a beautiful way-they have adapted to tweaks and changes very graciously and have made the whole process pretty stress free. Thank you!

28 marca 2025
Opinia niezależna
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Odpowiedź od Ripples

Thank you so much for taking the time to leave a review, Gemma. We absolutely loved working with you to create your dream ensuite bathroom. We're rather thrilled with this one too, it looks absolutely fabulous.

Oceniono na 5 z 5

Excellent service and amazing products

Beautiful showroom at Westbourne. They have really high quality products and their service is awesome. They will go all the way to advice you and help you choose what is the right product for you and best design. if you are looking for something special then that is your place!

7 marca 2025
Opinia niezależna
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Odpowiedź od Ripples

Thank you for your kind review - we're so pleased to hear you enjoyed your experience with us.

Oceniono na 5 z 5

Happily use Ripples Tunbridge Wells again!

We had procrastinated for years over making choices for our bathroom renovations and we were therefore grateful for the advice, time and patience of the Ripples team in helping us choose quality tiles and fittings which suited our style. The design service helped us visualise the proposed designs and the team was full of ideas and accommodating with our frequent changes. The great service continued throughout the installation with the team being available to answer our and the installer’s queries. We would happily work with the team again!

6 grudnia 2024
Opinia niezależna
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Odpowiedź od Ripples

Thanks for taking the time to leave us a review, Eva. We loved working on your project and look forward to working with you on any future projects you have.

Oceniono na 5 z 5

Danii and her team have done an amazing…

Danii and her team have done an amazing job renovating our very dated family bathroom. Fantastic design that we’d never have come up with ourselves that makes the best of a small space. We will be using Danii again for our en suite and downstairs loo in the near future. Highly recommend!

20 grudnia 2024
Opinia niezależna
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Odpowiedź od Ripples

We're so pleased to hear about your experience with Ripples and hope you enjoy your new bathroom. Looking forward to working with you again soon!

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