I need a specific requirement for two companies and a switchboard. Ring central were not the cheapest quote but their member of staff Fayo really gave me confidence in what they did and they even got... Zobacz więcej
Reakcja na opinię
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
The customer service was absolutely dreadful. I had two plans and wanted to consolidate them into one, but I couldn't find any way to get in touch with the UK customer services. The live chat feature... Zobacz więcej
Reakcja na opinię
You've suspended our Account Its SCHENGEX TOUR & TRAVELS LTD Resolve our issue our your rating is going to be 1 Star Our team of 100 would rate you 1 STAR You are terrible guys We ar... Zobacz więcej
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RingCentral Really Good We have been using RingCentral for a couple years, its reliable, easy to navigate, very user friendly. Came into it's own during the pandemic. Cost effective. Interrogatio... Zobacz więcej
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Informacje dotyczące firmy
Napisane przez firmę
All inclusive: voice, conferencing, HD video meetings, collaboration, contact centre & more! RingCentral is the largest and fastest growing pure-play cloud business communications provider in the world. We offer our customers a true enterprise grade solution, regardless of their size. With over 350,000 customers on our platform, we service customers of all sizes and industries globally.
Dane kontaktowe
2nd Floor, Cross, 85 Uxbridge Rd, W55TH, London, Zjednoczone Królestwo
- 02037438000
- www.ringcentral.co.uk
3,3
Średnia
673 recenzji
W ostatnim czasie nie zapraszano do recenzowania
Ta firma nie zapraszała ostatnio swoich klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne
Odpowiada na 100% z negatywnych recenzji
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Inni użytkownicy przeglądali również
RingCentral Really Good
RingCentral Really Good
I have been using RingCentral for a few years, its reliable, easy to navigate, very user friendly. Came into it's own during the pandemic. Cost affective. Looking forward to SMS capability for the UK coming soon which can only enhance RingCentral even more! Love it.
5 marca 2024
Opinia niezależna
Odpowiedź od RingCentral UK
Thank you for your wonderful review and for choosing RingCentral! We are pleased our platform has been reliable, easy to navigate, and user-friendly for you over the years, especially during such challenging times. We appreciate you and your business!
Been with Ring Central for well over a decade.
I have been with Ring Central for well over a decade now and would happily recommend them.
5 marca 2024
Opinia niezależna
Odpowiedź od RingCentral UK
Thank you for your loyalty and for recommending RingCentral! We are honored to have served you for over a decade, and we greatly appreciate your continued trust in our services. We value your feedback and look forward to continuing to meet and exceed your expectations for many years to come!
It was a great experience
It was a great experience, sorted all my needs over the phone, great doing business with them.
5 marca 2024
Opinia niezależna
Odpowiedź od RingCentral UK
Thank you for choosing RingCentral for your communication needs! We appreciate your fantastic feedback.
Adviser was clear great customer…
Adviser was clear great customer service.
So far service is great.
5 marca 2024
Opinia niezależna
Odpowiedź od RingCentral UK
Thank you for your review; it is great to hear that our service has been excellent for you thus far!
If you would like to share more about your experience, please email the Review Team at review@ringcentral.com.
Great support from Sarika
I am yet to use ring centrals services properly as I’ve only just onboarded. However, I’d like to leave a special review to Sarika who has been very supportive during the onboarding process. She’s helped me get ahold of the onboarding team and has supported me with getting things sorted with my account. I’ve heard many good things about ring central so I’m looking forward to my sales team using it.
5 marca 2024
Opinia niezależna
Odpowiedź od RingCentral UK
Thank you for your kind words! The Review Team is thrilled to hear about your positive experience with Sarika during your onboarding process. We are confident that you and your sales team will find great value in RingCentral's services. We are proud to welcome you to RingCentral!
Good service
Quick support. Sorted out setup quickly and even get some discount
5 marca 2024
Opinia niezależna
Odpowiedź od RingCentral UK
Thank you for your fantastic review; we are proud to provide you with quick and reliable support consistently!
RingCentral really tries hard to please
They offer 'human' phone support 24/7/365. Their staff is courteous, Knowledgeable, and strives to provide excellent service. This is not easily found with the majority of vendors who either charge for support or provide an 'online' chat service.
Additionally, over the last 9 years that I have been using the product, RingCentral has always been continuously improving and updating it, with new features, that are relevant to businesses, without a prohibitive additional cost.
Thoroughly recommend it.
4 marca 2024
Opinia niezależna
Odpowiedź od RingCentral UK
Thank you for your glowing recommendation, Peter! We take pride in offering round-the-clock human support and continuously improving our services to meet the evolving needs of businesses like yours. Your satisfaction is our top priority, and we are grateful for your loyalty over the past nine years.
We look forward to many more years together. We are here to support you whenever you need us!
Great system and service
Our company has been with Ring Central since 2016. We find the system very easy to use. Support are always speedy at replies and very helpful.
5 marca 2024
Opinia niezależna
Odpowiedź od RingCentral UK
Thank you for your continued trust in RingCentral; we are proud to be your chosen communication platform for several years now, and we look forward to serving you for several more! We are delighted you find our system easy to use and that our Support Team has always been responsive and helpful. Providing excellent service is our priority, and we are here to support you every step of the way!
Ringcentral works!
Ringcentral works!
I use it daily as a useful internal & external communication platform and find it very easy to use.
5 marca 2024
Opinia niezależna
Odpowiedź od RingCentral UK
The Review Team appreciates your feedback! We are glad that RingCentral has become an essential and beneficial part of your daily internal and external communications. Our goal is to provide a platform that is not only effective but also user-friendly! Thank you for being a loyal customer.
Great Cloud Based System
We have used a RingCentral for our business since 2016 and have never encountered any issues using a cloud based communication platform. Great functionality for calls, texts, contacts, audio and video conferencing. Having a system which can be used across multiple devices is invaluable to us when working remotely. We are due to expand the business and contacted the RingCentral support team for advice. 'Haaris' one of the technicians was very helpful and was able offer suggestions for making changes to the current set up and adding additional lines.
Excellent customer support, I would not hesitate to recommend RingCentral to other businesses.
5 marca 2024
Opinia niezależna
Odpowiedź od RingCentral UK
Thank you for your support and kind words! We are thrilled to have been your trusted communication partner since 2016. It is fantastic to hear that our platform's functionality and flexibility have been instrumental in supporting your business needs, especially during remote work. We appreciate your high praise of our customer support and recommendation; thank you again for being a loyal RingCentral customer!
Ring Helpfulness
Team has a lot of patience for those that are novices in IT and Phone, really appreciate the support and helpful learning picking up the system. pretty simple system to learn and utilise effectively!
5 marca 2024
Opinia niezależna
Odpowiedź od RingCentral UK
Thank you for your feedback! The Review Team is proud that our team's patience and support have made your experience with RingCentral positive. We strive to provide user-friendly solutions and assist our customers in navigating our system effectively. We appreciate you and your business!
Glad we moved to Ringcentral
Very good solid platform for calls. Easy system to use and the setup was easy. Good support addressing questions and we also have a UK Account Manager. SMS coming soon which will be very handy.
5 marca 2024
Opinia niezależna
Odpowiedź od RingCentral UK
Thank you for your feedback! We are glad you find our platform easy to use and that our Support Team and your Account Manager are great at assisting you and answering your questions. We appreciate you and your business!
Great Product
I have been really happy with the onboarding service via RingCentral. It was a little tricky at first because I did not have the correct information to hand as part of the Ofcom - Know Your Customer.
Application is excellent, my business has improved 100% with a slick communications system.
5 marca 2024
Opinia niezależna
Odpowiedź od RingCentral UK
Hi Daryn, thank you for your positive feedback! The Review Team is proud that our product has improved your business communications. We appreciate you!
I use RingCentral and it’s reliable and…
I use RingCentral and it’s reliable and very easy to set up. Would highly recommend it for new businesses
5 marca 2024
Opinia niezależna
Odpowiedź od RingCentral UK
Hey Katie, thank you for sharing your positive experience with RingCentral! We are thrilled that our service has been reliable and easy to set up for your business. Your recommendation means a lot to us, and we are here to support you every step of the way!
King Faiyo 👑
Fayo is great, he is very helpful and commutative throughout the whole process of signing up for RingCentral. Every company needs someone like Fayo to deal with customers.
5 marca 2024
Opinia niezależna
Odpowiedź od RingCentral UK
Lewis, the Review Team appreciates your kind words! We are delighted to hear that Fayo provided you with exceptional service throughout your journey with RingCentral.
Thank you for being a loyal RingCentral customer!
Great experience over the years…
Great experience over the years overseeing our telecommunications.
5 marca 2024
Opinia niezależna
Odpowiedź od RingCentral UK
Joseph, thank you for your fantastic review. We appreciate you being a loyal customer and look forward to many more years together!
Very good service.
5 marca 2024
Opinia niezależna
Odpowiedź od RingCentral UK
Thank you for your great review, Ricky!
I wanted to cancel my contract
I wanted to cancel my contract.
First they force your to ring up.
then they keep you on hold for ages.
then they tell you to ring back 30 days from the end of the next billing period, rather than just cancelling the subscription there and then, they hope you forget and then you are trapped for another billing period.
21 lutego 2024
Opinia niezależna
Odpowiedź od RingCentral UK
The Review Team hears your frustration surrounding your cancellation experience. Upon signing up for our service, RingCentral provides clear information regarding the terms surrounding cancellation procedures. If you have further concerns, we encourage you to read through our Terms of Service thoroughly to ensure you understand our policies and your obligations as a user of our products.
If you have questions or would like to continue the conversation, we encourage you to email us at review@ringcentral.com. Thank you!
Great 24/7 community helpline
We used RC to provide a 24/7 community helpline during Covid. In the 4 years it has operated, it has been absolutely rock-solid and of enormous value to the community.
We were particularly impressed with the voicemail to email text translation feature - this allowed us to quickly examine out-of-hours calls for urgency and personal needs.
The translation quality was very high - there is no doubt that this feature has helped us identify urgent situations for vulnerable people in Ludlow.....
The call routing features allowed us to create a pool of volunteers who could choose the times they were available, so we could provide the cover wee needed and we were able to protect the volunteer phone numbers from disclosure - an important point in a community.
I would have no hesitation is recommending RC to anyone heeding this kind of service.
Chris Deaves,
Trustee
Hands Together Ludlow
29 stycznia 2024
Opinia niezależna
Odpowiedź od RingCentral UK
Chris, the Review Team thanks you for sharing your positive experience with RingCentral! It is excellent to know that our product features have contributed to the success of your business; we are delighted to have played a crucial role in supporting your community helpline during Covid.
We sincerely appreciate your recommendation! If you want to share more about your experience, please email us at review@ringcentral.com.
Absolutely useless
Absolutely useless. They charged money from my account for advance payment despite confirming the cancellation. We have been on calls where they have asked to send email and send numerous emails but they don't bother responding and resolving my refund issue. I felt cheated therefore PLZ DONT use this Company again..
23 stycznia 2024
Odpowiedź od RingCentral UK
The Review Team takes your concerns seriously, and we would love to assist you in improving your experience. Please email us with additional details at review@ringcentral.com, and we will do our best to turn this around. We look forward to hearing from you!
UPDATE: We are very glad this matter was sorted out. Thank you, and we wish you the best moving forward!
Doświadczenie Trustpilot
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.
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