Arron provided excellent service when I purchased my Marantz PM6007 amplifier. He listened carefully to my needs, offered helpful advice, and understood exactly what I was looking for. Following h... Zobacz więcej
Reakcja na opinię
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Arron provided excellent service when I purchased my Marantz PM6007 amplifier. He listened carefully to my needs, offered helpful advice, and understood exactly what I was looking for. Following h... Zobacz więcej
Reakcja na opinię
We are Richer Sounds customer ,we started with Richer Sounds in 2006 with the complete Hi-Fi. Our Amplifier was repared once and now had some problems. Arron in RS York,recommended Cambridge AXR100:... Zobacz więcej
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As a longtime customer, I'm consistently impressed by the knowledgeable and helpful staff at the York store. They patiently let me use the listening room to make sure the equipment I was auditioning w... Zobacz więcej
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Really helpful, patient, thoughtful staff. They listened to what I was hoping to achieve, made suggestions that improved it, rang other stores to source a rare product and were utterly friendly throug... Zobacz więcej
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Richer Sounds is a British home entertainment retailer that operates through a chain of 51 stores and through online, mainly in England. The business was 100% owned by Julian Richer, the founder and managing director of the company, who in 2019 sold 60% of its shares to an employee ownership trust.
12 St Sampsons Square, YO1 8RN, York, Zjednoczone Królestwo
Zaprasza klientów do wystawiania recenzji
Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje
W Trustpilot przywiązujemy wagę do treści tworzonych przez ludzi. Firma może jednak dodatkowo korzystać z naszego narzędzia wspomaganego przez sztuczną inteligencję, które pomaga w przygotowywaniu odpowiedzi.
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Brilliant customer service. Staff found the best deal for the TV that I wanted by price matching, and were extremely helpful and knowledgeable. The delivery service was very smooth and they communicated well. They came an hour earlier than scheduled but that suited me, and I’m sure if it hadn’t they would have come at the allocated time (it was towards the end of the day.) It was delivered with care and they checked that I was happy with it. They put it in the room of my choice, too. Overall, an excellent experience.

Odpowiedź od Richer Sounds - York
Great service as usual from the York store 5 star treatment

Odpowiedź od Richer Sounds - York
Ordered a CD player and it was delivered swiftly to the store. The product is exactly what we were looking for.Every member of staff we have dealt with in the York store have been knowledgeable, polite and very helpful.

Odpowiedź od Richer Sounds - York
Went to the York with a set idea of what I wanted.
After browsing for a short while I was approached by Arron who asked what I was looking for, after telling him what I had in mind he asked a few questions and advised me what would be better for me, saving me a considerable amount of money.
Talked me through how to set up the tone arm and system.
All delivered to my home within two days, all set up and sounds amazing.

Odpowiedź od Richer Sounds - York
I am 88 years old living through the times when you could expect retailers to give a service not normally found today.
What a pleasant supprise when I went into the York store to find it staffed by enthusiastic experts patient enough to spend time with and advise a not too tech savvy oldie. Such a change from ill informed poorly trained staff so often encountered today.
Would recomend their services to anyone

Odpowiedź od Richer Sounds - York

Odpowiedź od Richer Sounds - York
Had a few issues with the website and Visa but Arron sorted it all out. Nice friendly service and we got it resolved. My order arrived on Monday and is fantastic. Just what I wanted at a brilliant price.
Can't say anything more..just keep on doing what you do.

Odpowiedź od Richer Sounds - York
Very helpful service from Joe and Kevin. Helped me find the right products, which sound amazing!

Odpowiedź od Richer Sounds - York
All the staff I spoke to either on the `phone or in the shop were helpful, professional, friendly and explained clearly anything I wanted to know. The demonstration of the products I purchased was extremely useful and enabled me to make a decision.
Thank you.

Odpowiedź od Richer Sounds - York
My DVD was quickly delivered to the shop to be collected, and the friendly staff could not have been more helpful - 5-star service from Richer Sounds, as usual

Odpowiedź od Richer Sounds - York
received tv stand on time . not yet fitted base .but well done to York staff no complaints at all.

Odpowiedź od Richer Sounds - York
Good service in the shop and product knowledge and fast delivery

Odpowiedź od Richer Sounds - York
I always purchase tvs from Richer sounds. The staff are always knowledgeable, friendly, helpful and supportive. They are not pushy, listen to what you want and always give the best advice. I normally purchase my tvs from the Hull branch but found myself in the York one on this occasion and the staff there were just as helpful and informative. I went on to purchase my new tv at a very reasonable price and had it delivered free of charge only a couple of days later. The delivery drivers kept us updated on their expected arrival an were even slightly ahead of schedule. Would not hesitate to recommend Richer sounds to anyone who may be looking for a new audio/visual product.

Odpowiedź od Richer Sounds - York
Can't fault them very friendly staff brilliant service definitely recommend them will definitely use them again

Odpowiedź od Richer Sounds - York
The TV was listed at a brilliant price and cheaper than any other retailer. In addition I got a free sound bar making it an even better deal which couldn't be beaten. Not only was the item and offer great, the customer service is second to none. Highly highly recommended Thank you Richer Sounds :)

Odpowiedź od Richer Sounds - York
As ever. First class service from Richer Sounds. Mike was the man who dealt with my sale.

Odpowiedź od Richer Sounds - York
Well they TV went on they wall and it still hang on they really so fantastic job.
However with they TV Arieal wire it was not very good as it broke and did get new wire they TV picture has no broken squares not that happy with they white plastic case that keeps wire concealed job not well done have wish to get card they person who had fixed TV on they wall but did not get any and they shop will contact they person to call round to reevaluate they job.
Just like too add that through going too Richer Sounds and today no person has been to see what work need to be carried out.

Odpowiedź od Richer Sounds - York
Absolutely fantastic service at the York branch from both Kevin and Arron.

Odpowiedź od Richer Sounds - York
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