Excellent advice instore and friendly helpful service! Delivery was also prompt and efficient We are very pleased with our smart new TV as we have been with all tech we’ve had from Richer Sounds!... Zobacz więcej
Reakcja na opinię
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Excellent advice instore and friendly helpful service! Delivery was also prompt and efficient We are very pleased with our smart new TV as we have been with all tech we’ve had from Richer Sounds!... Zobacz więcej
Reakcja na opinię
I have used Richer Sounds for a long time and in two different branches. The staff are always cheerful and welcoming. They are very knowledgeable about their products but in a manner that is open an... Zobacz więcej
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Called into Tunbridge Wells branch hoping they could advise on what to buy after my deck stopped working. They tested my speakers and found it was a faulty cable, gave me a replacement. I was ready... Zobacz więcej
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I've made three major purchases now (£1.5K, £6K and now £2.6k across two different branches) with Ricker Sounds and its all been very easy. I like the offers and guarantees offered at RS, on this purc... Zobacz więcej
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Richer Sounds is a British home entertainment retailer that operates through a chain of 51 stores and through online, mainly in England. The business was 100% owned by Julian Richer, the founder and managing director of the company, who in 2019 sold 60% of its shares to an employee ownership trust.
18 St Johns Road, TN4 9NT, Tunbridge Wells, Zjednoczone Królestwo
Zaprasza klientów do wystawiania recenzji
Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje
W Trustpilot przywiązujemy wagę do treści tworzonych przez ludzi. Firma może jednak dodatkowo korzystać z naszego narzędzia wspomaganego przez sztuczną inteligencję, które pomaga w przygotowywaniu odpowiedzi.
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.

Odpowiedź od Richer Sounds - Tunbridge Wells

Odpowiedź od Richer Sounds - Tunbridge Wells
The ordering process is so quick to use and delivery is super fast.
Went to pay and found my TV, soundbar & subwoofer were £100 less than I was expecting (can't remember why), and the TV was already advertised at a much reduced price. I've been buying from Richer Sounds on and off since the early 90s, and I always get good, unhurried, no nonsense service.

Odpowiedź od Richer Sounds - Tunbridge Wells
Reviewed by Glenn. Purchased a Denon RCD 12, Dali Oberon 1 and Soundstyle Z2 speaker stands after a demo of the above system and other speakers. Thank you Calum for your help with the demo and technical advice.
Had the system up and running now for just under two weeks glad I chose the Oberon 1 over the Spektor 2, sound is excellent.
Thanks to the team at Tunbridge Wells Calum, Dean for sorting the speaker cables and Joe for all their help and great customer service. Will definitely return for any further tech

Odpowiedź od Richer Sounds - Tunbridge Wells
Good welcome, Calum had excellent product knowledge, gave good customer service and all we wanted was in stock and available purchase.

Odpowiedź od Richer Sounds - Tunbridge Wells
Pre ordered a TV. Good communication, friendly and helpful staff throughout. Very happy with follow up questions being answered. Would highly recommend.

Odpowiedź od Richer Sounds - Tunbridge Wells
Always helpful, they do ring you back, the price is good and it’s delivered on time. What’s not to like really.

Odpowiedź od Richer Sounds - Tunbridge Wells
You can buy “stuff” anywhere but you can’t guarantee good service whatever you pay. The team at the Tunbridge Wells shop were excellent. I had to pick up the item on a specific day. I was kept very well informed about order dates and it reduced my stress levels.
I will definitely buy from Richer Sounds again.

Odpowiedź od Richer Sounds - Tunbridge Wells
Nearly three years ago we bought a stereo system with Wharfdale speakers from your Tunbridge Wells shop. Very recently, a problem developed with one of the speaker inputs and we took it back to the shop. The staff couldn't have been more polite and helpful, they tried to fix the faulty part but decided to return the speaker to Wharfdale for consideration of a warranty repair. Once the speaker is returned, they offered to post the speaker back to us. Nothing seemed to be too much trouble for them they even promptly emailed our original receipt of purchase which I initially couldn't find. I did at first contact Wharfdale who were also helpful and it was they who suggested it might be easier to return to the shop.
On both calls I actually spoke to a human, a rarity these days, how refreshing.

Odpowiedź od Richer Sounds - Tunbridge Wells
I have used Richer Sounds a few times now and the staff are always very friendly, knowledgeable and helpful. Good advice, quick service and great prices.
Thank you

Odpowiedź od Richer Sounds - Tunbridge Wells
Purchased a Yamaha Natural Sound amplifier which gave me a 10% discount on any pair of speakers that day. Took advantage of this to buy a pair of Super Linton speakers. Did this via tele sales as the speakers are a special order item. Also added gratis 4 metres of high end QED speaker cable.
All was achieved with the patient help of Calum as the transfer of funds had a few issues.
Well done Ritcher Sounds.

Odpowiedź od Richer Sounds - Tunbridge Wells
This is a shop in a league of its own. Friendly enthusiastic knowledgeable people with good prices too. They deserve 10 🌟

Odpowiedź od Richer Sounds - Tunbridge Wells
Bought a 40" TV from the clearance section. ( I wanted a white one as for a bedroom and this happened to be on sale.) Organised to collect from store. Store telephoned me to let me know it was available for collection within 48hrs and told me I could collect outside of store opening hours if helpful. (Which I ended up taking advantage of.) Guys were really helpful on collection and offered to carry it to my car etc. Delighted with the product too, so overall a great customer experience :-)

Odpowiedź od Richer Sounds - Tunbridge Wells
I was greeted with a smile and immediate attention. I did not see the TV I wanted on display,however, what I wanted in a particular price range and brand was sourced and delivered the following day as was promised. Throughout the delivery process, I was notified. After the delivery, I was notified by email and thanks. Good service,keep it up.

Odpowiedź od Richer Sounds - Tunbridge Wells
Very pleased with the process from purchase to delivery.

Odpowiedź od Richer Sounds - Tunbridge Wells
I recently had dealings with Joe of Richer Sounds in Tunbridge Wells. His service was second to none!
He were unbiased in his product knowledge (which was encyclopedic) and was incredibly helpful.
Nothing was too much trouble.
Highly recommended!

Odpowiedź od Richer Sounds - Tunbridge Wells
Easy online purchase process, great advice over the phone from Joe about choice of turntable, prompt in store delivery and friendly, helpful conversation on collection.

Odpowiedź od Richer Sounds - Tunbridge Wells
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
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