Richer Sounds - Telesales Recenzje 

7343
•
Wynik TrustScore: 5 na 5

4,9

3 Stainburn Rd, Openshaw, M11 2DN Manchester, GB

•

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Zobacz, co mówią recenzenci

Oceniono na 5 z 5

The price was decent and quality very good. Minor but annoying.would not let my post code Pa16 0lf directly online. 1st call was disconnected. 2nd was excellent. I stay 25 from Glasgow 90% mot... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

This is the first time I have used Richer Sounds.I rang telesales as I had a couple of queries regarding Samsung cash back. The whole experience was easy, no pressure on me to purchase but when I did... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

I rang telesales to order a turntable and spoke to Vic, who couldn't have been more friendly and helpful, which made the entire process so easy. I've used Richer Sounds many times in the past and the... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

Excellent customer service, I was getting my first vinyl set up and the guy helped me with everything I needed (shout out to Jeff - thanks again!). Everything arrived quickly and safely, all of it... Zobacz więcej

Reakcja na opinię


Informacje dotyczące firmy

  1. Sklep Hi-fi
  2. również w kategorii:
  3. Sklep RTV
  4. Sklep TV

Napisane przez firmę

Richer Sounds is a British home entertainment retailer that operates through a chain of 51 stores and through online, mainly in England. The business was 100% owned by Julian Richer, the founder and managing director of the company, who in 2019 sold 60% of its shares to an employee ownership trust.


Dane kontaktowe

  • 3 Stainburn Rd, Openshaw, M11 2DN, Manchester, Zjednoczone Królestwo

  • 0333 900 0093

4,9

Doskonała

Wynik TrustScore: 5 na 5

7 tys. recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

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Jak firma korzysta z Trustpilot

Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.

4,9

Wszystkie recenzje

(7343)

Liczba recenzji w ciągu ostatnich 12 miesięcy: 24 562

Napisz recenzję
Firmy korzystające z platformy Trustpilot nie mogą oferować żadnych zachęt ani płacić za ukrywanie recenzji. Recenzje są opiniami poszczególnych użytkowników, a nie platformy Trustpilot. Dowiedz się więcej

Oceniono na 5 z 5

Great experience as always

Buying from Richer Sounds is always a great experience and this time was no different. Even though it was a relatively small purchase, Vik from Richer Sounds Telesales was incredibly helpful and very knowledgeable. He really epitomised the reason I prefer making my purchases from Richer Sounds and similar independent shops and chains instead of the likes of Amazon.

I have bought many items from Richer Sounds before, both online and in-store. I really hope that they continue thrive!

30 marca 2026
Logo Richer Sounds - Telesales

Odpowiedź od Richer Sounds - Telesales

Thank you for your wonderful feedback

Oceniono na 5 z 5

The telesales team and the York team…

The telesales team and the York team were so helpful when I returned a TV to the York team and ordered a new one from telesales .Delivery time was rapid and new TV arrived very securely packaged .Richer Sounds staff are so helpful and knowledgeable .

27 marca 2026
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Odpowiedź od Richer Sounds - Telesales

Thanks for your kind review, we look forward to your next visit.

Oceniono na 5 z 5

My item wasn’t in stock

My item wasn’t in stock. so I was offered a dearer item at the same price to save me waiting two weeks for my item to come into stock .thanks Jeff.

27 marca 2026
Logo Richer Sounds - Telesales

Odpowiedź od Richer Sounds - Telesales

Thanks for your kind review, we look forward to your next visit.

Oceniono na 5 z 5

Excellent value for money and great sales people

Excellent value for money and the sales representative made me aware of a special offer of a free sound bar, great customer service.

27 marca 2026
Logo Richer Sounds - Telesales

Odpowiedź od Richer Sounds - Telesales

Thanks for your feedback, reading your comments was a real pleasure. Thanks again for your continued support.

Oceniono na 5 z 5

Excellent service

Excellent service, great knowledge and very competitive prices.
Delivery was also fast and efficient with a dedicated specialist company that deals with delicate equipment.

13 listopada 2025
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Odpowiedź od Richer Sounds - Telesales

Thank you for your 5 star review!

Oceniono na 5 z 5

Bought the 65inch Qled TCL TV from…

Bought the 65inch Qled TCL TV from Richer Sounds. Originally I found it cheaper elsewhere but Richer Sounds price matched and knocked a tenner of. And the TV was delivered 2 days later. Can't complain. Have bought TV's from here before and they have never disappointed. Will be getting my next TV from them as well. Please don't get rid of the price match 🙏

24 marca 2026
Logo Richer Sounds - Telesales

Odpowiedź od Richer Sounds - Telesales

Thanks for your kind feedback, we really appreciate your kind words. Hope to see you again soon.

Oceniono na 5 z 5

Great customer service

Great customer service, not only matching a rivals price but beating it too. Very easy to speak to someone regarding the order. Really happy with Richer Sounds

23 marca 2026
Logo Richer Sounds - Telesales

Odpowiedź od Richer Sounds - Telesales

Thanks for your feedback, reading your comments was a real pleasure. Thanks again for your continued support.

Oceniono na 5 z 5

Top notch service as always .

Service was simple and efficient and the person I dealt with was professional and knowledgeable.
Great product( Austrian Audio X-15 headphones).Sound is superb as you would expect from a What Hi-Fi award winner.
Have bought headphones on a number of occasions and will continue to do so.

21 marca 2026
Logo Richer Sounds - Telesales

Odpowiedź od Richer Sounds - Telesales

Thanks for your feedback, great to read you were happy with our service.

Oceniono na 5 z 5

Excellent service

Excellent service - they performed as they say they should and the price was very good.

22 marca 2026
Logo Richer Sounds - Telesales

Odpowiedź od Richer Sounds - Telesales

Thanks for your 5 star review, we look forward to seeing you again next time

Oceniono na 5 z 5

We ordered our Pure music centre on…

We ordered our Pure music centre on Saturday morning by telephone. The sales person was very friendly and efficient and we received our order on the following Tuesday without delivery charge. Our item was in stock at a very good price and it is all we hoped it would be.

21 marca 2026
Logo Richer Sounds - Telesales

Odpowiedź od Richer Sounds - Telesales

Thanks for leaving us a 5* review. It really does make the hard work we put into customer service worthwhile.

Oceniono na 5 z 5

Excellent service on the phone

Excellent service on the phone (I had some difficulty with the web sit). The turntable arrived the next day & is fantastic.

19 marca 2026
Logo Richer Sounds - Telesales

Odpowiedź od Richer Sounds - Telesales

Thanks for your great feedback and for supporting local business.

Oceniono na 5 z 5

No issues, all went very smoothly

Having had a bad experience with Richer sounds many years ago with an in store salesman using what I consider dishonest sales tactics, it had put me off buying anything else from them since. However, as they had a competitive price on the TV I was interested in, I decided to give them another try and I ordered the TV from them. I am pleased to say that all went very smoothly, right from placing the order through to the delivery. The price of the TV was reduced the day after I ordered it, after I contacted them they honoured the reduced price and refunded the difference, so I was also obviously pleased with this outcome.

19 marca 2026
Logo Richer Sounds - Telesales

Odpowiedź od Richer Sounds - Telesales

Thank you for your 5 star review!

Oceniono na 5 z 5

Always a pleasurable experience…

Always a pleasurable experience shopping with RS. They website is easy to use and staff are very knowledgeable and friendly.

17 marca 2026
Logo Richer Sounds - Telesales

Odpowiedź od Richer Sounds - Telesales

Thanks for your feedback, great to read you were happy with our service.

Oceniono na 5 z 5

Ordered products over the phone

Ordered products over the phone. They were very friendly and answered my questions clearly and helpfully. I have never been disappointed by RS customer care, expertise and product choice (and fair prices).

17 marca 2026
Logo Richer Sounds - Telesales

Odpowiedź od Richer Sounds - Telesales

Thanks for your great feedback and for supporting local business.

Oceniono na 5 z 5

I purchased my TV by telesales

I purchased my TV by telesales, from start to finish I was very happy with the service I received, Jeff was very professional and helpful and delivery was extremely quick, was advised it could take up to 14 work days, it came in 4 days. The TV itself was great price and 6 year guarantee is great to have

16 marca 2026
Logo Richer Sounds - Telesales

Odpowiedź od Richer Sounds - Telesales

Thanks for your kind feedback, we really appreciate your kind words. Hope to see you again soon.

Oceniono na 5 z 5

Excellent company

I purchased a TV from Richer sounds after they did a price match and the price was very good.
The Telesales guy was very pleasant and helpful guiding me through the whole process. The six year guarantee was a bonus as most other places it was 5years
Delivery was great, ordered Sunday afternoon, delivered Wednesday morning.
Well done everyone.

15 marca 2026
Logo Richer Sounds - Telesales

Odpowiedź od Richer Sounds - Telesales

Thanks for your feedback, reading your comments was a real pleasure. Thanks again for your continued support.

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