Richer Sounds - Southgate Recenzje 

1479
•
Wynik TrustScore: 5 na 5

4,9

157-159 High Street, N14 6BP London, GB

•

Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej

Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej

Zobacz, co mówią recenzenci

Oceniono na 5 z 5

I cannot fault Richer Sounds in Southgate or their approach to customer service. They have bent over backwards to help resolve a problem with my vinyl player and Dan was an absolute superstar. He li... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

Very helpful staff on phone call regarding my purchase. Knew exactly the product I was enquiring about and the sale went through seamlessly. Have used Richer Sounds before and the standard of employee... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

Recently bought LG OLED48C54LA after popping in to see the various Tv's. A great choice which was recommended by the guys in Southgate. Excellent service, outstanding service ,very helpful and next da... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

We’ve bought a few tv’s from Richer Sounds, Southgate and have been served by Dan. We’ve always received fantastic customer service and expert advice. The staff here are knowledgeable and the p... Zobacz więcej

Reakcja na opinię


Informacje dotyczące firmy

  1. Sklep Hi-fi
  2. również w kategorii:
  3. Sklep RTV
  4. Sklep TV

Napisane przez firmę

Richer Sounds is a British home entertainment retailer that operates through a chain of 51 stores and through online, mainly in England. The business was 100% owned by Julian Richer, the founder and managing director of the company, who in 2019 sold 60% of its shares to an employee ownership trust.


Dane kontaktowe

  • 157-159 High Street, N14 6BP, London, Zjednoczone Królestwo

  • 0333 900 0085

4,9

Doskonała

Wynik TrustScore: 5 na 5

1 tys. recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

Zaprasza klientów do wystawiania recenzji

Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje

W Trustpilot przywiązujemy wagę do treści tworzonych przez ludzi. Firma może jednak dodatkowo korzystać z naszego narzędzia wspomaganego przez sztuczną inteligencję, które pomaga w przygotowywaniu odpowiedzi.

Jak firma korzysta z Trustpilot

Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.

4,9

Wszystkie recenzje

(1479)

Liczba recenzji w ciągu ostatnich 12 miesięcy: 24 562

Napisz recenzję
Firmy korzystające z platformy Trustpilot nie mogą oferować żadnych zachęt ani płacić za ukrywanie recenzji. Recenzje są opiniami poszczególnych użytkowników, a nie platformy Trustpilot. Dowiedz się więcej

Oceniono na 5 z 5

Very helpful staff

Very helpful staff! Demonstated several speakers for me to compare.

18 lutego 2026
Logo Richer Sounds - Southgate

Odpowiedź od Richer Sounds - Southgate

Thanks for your feedback, great to read you were happy with our service.

Oceniono na 5 z 5

Dan was very knowledgeable and helpful…

Dan was very knowledgeable and helpful in my choice of TV for existing g leads and figments.

14 lutego 2026
Logo Richer Sounds - Southgate

Odpowiedź od Richer Sounds - Southgate

Thanks for your feedback, great to read you were happy with our service.

Oceniono na 5 z 5

Hi-fi purchase

Excellent support and guidance regarding our hi-fi requirements by the Store Manager.
Speedy delivery follow up ahead of initial expectation.

13 lutego 2026
Logo Richer Sounds - Southgate

Odpowiedź od Richer Sounds - Southgate

Thanks for leaving us a 5* review. It really does make the hard work we put into customer service worthwhile.

Oceniono na 5 z 5

Outstanding service!

From the moment I called the store, the guy who answered, I think his name was Matt, couldn't have been any more helpful. In this day of unhelpful online purchasing, this was a breath of fresh air!
Great advice and service!
I'll definitely be using Richer Sounds for any of my tech purchases in future.
Keep up the good work!

12 lutego 2026
Logo Richer Sounds - Southgate

Odpowiedź od Richer Sounds - Southgate

Thanks for your kind feedback, we really appreciate your kind words. Hope to see you again soon.

Oceniono na 5 z 5

Competitive price-Superfast Delivery-Best Warranty

Ordered a Hisense 55 inch Smart TV. Got it delivered the next day. Best Price with 6 year warranty. All staff from the sales to delivery very courteous and helpful all along the process.

9 lutego 2026
Logo Richer Sounds - Southgate

Odpowiedź od Richer Sounds - Southgate

Thanks for your great feedback and for supporting local business.

Oceniono na 5 z 5

What fantastic customer service.

After deciding to head to richer sounds in Southgate. My wife and I received fantastic service from Mak. He listened to our wants and budget. Selected the perfect TV. Unboxed and checked the tv was fully working before we left the shop. And I forget to mention he stayed almost an hour after closing. What dedication. If only I could find staff for my business with his dedication.

8 lutego 2026
Logo Richer Sounds - Southgate

Odpowiedź od Richer Sounds - Southgate

Thank you for your 5 star review!

Oceniono na 5 z 5

I spoke with Mak at the Southgate…

I spoke with Mak at the Southgate branch. He was helpful, direct and provided me with all the information and advice I needed, so the next day I called back and purchased our 55" TCL P7K-UK QLED TV for less than I imagined I'd need to pay for such a great TV.

4 lutego 2026
Logo Richer Sounds - Southgate

Odpowiedź od Richer Sounds - Southgate

Thanks for your kind review, we look forward to your next visit.

Oceniono na 5 z 5

Excellent company - as always!

What can I say! Richer Sounds - what an excellent company in all ways. They have vast selection, competative prices, knowledgable, approachable and friendly staff and nothing is too much for them. They are always our go to store. Bought a TV and Soundbar this time. Thank you Richer Sounds.

2 lutego 2026
Logo Richer Sounds - Southgate

Odpowiedź od Richer Sounds - Southgate

Thank you for your 5 star review, it’s lovely to read your comments.

Oceniono na 5 z 5

Exceptional service and efficiency.

I want to thank Richer Sounds Southgate branch for their superb service from quoting on the Chord Odyssey X speaker cables to my required length, the swift order & delivery, the terminals prep and fitment of banana plugs. Many thanks to Mak the deputy manager, Ali the manager and his team for their exceptionally helpful, friendly and efficient service from start to finish. They are all of course very knowledgeable about the products and give you honest advice.
I've been a longtime fan of Richer Sounds since Julian Richer had the London Bridge shop and the service then when I first bought my set of HiFi separates some 40 years ago was first class, just as it has always been over the years, and again recently from my experience at the Southgate branch.
My go to branch for any HiFi or TV requirements.
It's always worth checking with your local Richer Sounds store when looking for any Hifi, TVs or associated accessories. I found the team have always been brilliant, helpful, friendly, enthusiastic and they will always do their best for you as their valued customer.

7 lutego 2026
Opinia niezależna
Logo Richer Sounds - Southgate

Odpowiedź od Richer Sounds - Southgate

Thanks for your kind review, we look forward to your next visit.

Oceniono na 5 z 5

Excellent service from the Southgate…

Excellent service from the Southgate branch.
I only bought a small tv this time but Mak went the extra mile! Very happy with his recommendation.

3 lutego 2026
Logo Richer Sounds - Southgate

Odpowiedź od Richer Sounds - Southgate

Thanks for leaving us a 5* review. It really does make the hard work we put into customer service worthwhile.

Oceniono na 5 z 5

Helpful in choosing from the various…

Helpful in choosing from the various options available and sensible in correcting when issues arise

2 lutego 2026
Logo Richer Sounds - Southgate

Odpowiedź od Richer Sounds - Southgate

Thanks for your 5 star review, we look forward to seeing you again next time

Oceniono na 5 z 5

Very prompt responses.

Very prompt responses.

Delivery messaging a little confusing as getting updates from DPD saying I'll have my parcel 'today' etc but I was picking up from store. Didn't need delivery updates as I was collecting from store.

2 lutego 2026
Logo Richer Sounds - Southgate

Odpowiedź od Richer Sounds - Southgate

Thanks for your kind review, we look forward to your next visit.

Oceniono na 5 z 5

Great service

Great customer care and support is why this is my go to store for audio Equipment. Price competitive.

31 stycznia 2026
Logo Richer Sounds - Southgate

Odpowiedź od Richer Sounds - Southgate

Thanks for your great feedback and for supporting local business.

Oceniono na 5 z 5

Knowledgeable and Reliable

Great advice. Time taken to listen to our needs so we got the system that would suit us.

18 grudnia 2025
Logo Richer Sounds - Southgate

Odpowiedź od Richer Sounds - Southgate

Thank you for your 5 star review, it’s lovely to read your comments.

Oceniono na 5 z 5

Brilliant Service.

Brilliant Service.
Very helpful and knowledgeable staff.
Kindly sorted out our problem to our satisfaction.
Very grateful.

28 stycznia 2026
Logo Richer Sounds - Southgate

Odpowiedź od Richer Sounds - Southgate

Thanks for your 5 star review, we look forward to seeing you again next time

Oceniono na 1 z 5

Couldn’t care less service

I’ve just returned from Richer Sounds in Southgate where an east European lady treated me to some excellent “ couldn’t care less if I get a sale or not” attitude. She stood with her arms folded, her head tilted sideways in a more than bored fashion and gave me one word answers to my questions. Suffice to say I left the store and I’ll never go in a Richer Sounds again.

4 lutego 2026
Opinia niezależna
Logo Richer Sounds - Southgate

Odpowiedź od Richer Sounds - Southgate

I was most concerned to read of your experience which sounds extremely unusual, and offer my apologies of course. Please can you get in touch with me directly so that I can investigate urgently?

seniorcomplaintsteam@richersounds.com

Hope to hear from you soon.

Tom Griffiths
Head of Customer Experience
Richer Sounds

Doświadczenie Trustpilot

Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.

Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.

Dowiedz się więcej o procesie recenzji Trustpilot.

Oto 8 wskazówek jak napisać świetną recenzję.

Weryfikacja może pomóc zapewnić, że recenzje, które czytasz na Trustpilot są napisane przez prawdziwych ludzi.

Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.

Dowiedz się więcej