Richer Sounds - Solihul Recenzje 

1688
Wynik TrustScore: 5 na 5

4,9

9 Station Road, B91 3TG Solihull, GB


Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej

Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej

Zobacz, co mówią recenzenci

Oceniono na 5 z 5

The week before Christmas we had an issue with our TV purchased just over a year earlier. When it couldn't be repaired in time for Christmas we were given a credit to purchase a brand new (and update... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

Stuart is the deputy manager of Richer Sounds Solihull. For my last TV he was so helpful and knowledgeable. I hoped this time round Stuart was still there and he was. I explained what I needed and he... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

Richer Sounds Solihull, what a great experience we had purchasing our equipment. We didn't know too much about how things worked concerning amplifiers, speakers and turntables. Marcus showed us the wa... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

We’ve been using Richer Sounds for years so when it came to replacing a TV we naturally chose them. We had already worked out what model, more or less but just had a few questions which Stuart from th... Zobacz więcej

Reakcja na opinię


Informacje dotyczące firmy

  1. Sklep Hi-fi
  2. Sklep RTV
  3. Sklep TV

Napisane przez firmę

Richer Sounds is a British home entertainment retailer that operates through a chain of 51 stores and through online, mainly in England. The business was 100% owned by Julian Richer, the founder and managing director of the company, who in 2019 sold 60% of its shares to an employee ownership trust.


Dane kontaktowe

  • 9 Station Road, B91 3TG, Solihull, Zjednoczone Królestwo

  • 0333 900 0090

4,9

Doskonała

Wynik TrustScore: 5 na 5

2 tys. recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

Zaprasza klientów do wystawiania recenzji

Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje

W Trustpilot przywiązujemy wagę do treści tworzonych przez ludzi. Firma może jednak dodatkowo korzystać z naszego narzędzia wspomaganego przez sztuczną inteligencję, które pomaga w przygotowywaniu odpowiedzi.

Jak firma korzysta z Trustpilot

Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.

4,9

Wszystkie recenzje

(1688)

Liczba recenzji w ciągu ostatnich 12 miesięcy: 24 564

Napisz recenzję
Firmy korzystające z platformy Trustpilot nie mogą oferować żadnych zachęt ani płacić za ukrywanie recenzji. Recenzje są opiniami poszczególnych użytkowników, a nie platformy Trustpilot. Dowiedz się więcej

Oceniono na 5 z 5

Great communication and advice

Great communication and advice, friendly knowledgeable staff who are happy to help. Great shopping experience.

19 lutego 2026
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Odpowiedź od Richer Sounds - Solihul

Thanks for your 5 star review, we look forward to seeing you again next time

Oceniono na 5 z 5

Excellent advice and Service

I had excellent advice both by email and instore in Solihul from the manager. I had forgotten my wallet on the day I visited so ordered online and got my kit exactly when I asked for it.

20 lutego 2026
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Odpowiedź od Richer Sounds - Solihul

Thanks for your feedback, great to read you were happy with our service.

Oceniono na 5 z 5

Top shop great staff members…

Extremely friendly and knowledgeable team members welcoming and can’t do enough for every customer that enters the shop.

17 lutego 2026
Logo Richer Sounds - Solihul

Odpowiedź od Richer Sounds - Solihul

Thank you for your wonderful feedback

Oceniono na 5 z 5

Richer Sounds manager Martin

Richer Sounds manager Martin, took the time to direct me (from 5 mins away) to the loading area at the front of the shop, where I was able to collect my order seamlessly. All staff were friendly and helpful during my visit.
Well done Richer Sounds Solihull.

16 lutego 2026
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Odpowiedź od Richer Sounds - Solihul

Thanks for leaving us a 5* review. It really does make the hard work we put into customer service worthwhile.

Oceniono na 5 z 5

Good communication throughout order…

Good communication throughout order process, product ready for collection at stated time, subsequent refund process handled politely and efficiently.

17 lutego 2026
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Odpowiedź od Richer Sounds - Solihul

Thanks for your kind review, we look forward to your next visit.

Oceniono na 5 z 5

Not available from my local store

Not available from my local store. National sales found the product in Solihul. Prompt delivery

10 lutego 2026
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Odpowiedź od Richer Sounds - Solihul

Thank you for your wonderful feedback

Oceniono na 5 z 5

Excellent Service

Excellent service, great knowledge by the staff. Treated like a valued customer. Special thanks to Stuart

12 lutego 2026
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Odpowiedź od Richer Sounds - Solihul

Thanks for your 5 star review, we look forward to seeing you again next time

Oceniono na 5 z 5

5 stars

Great communication,from the order process to delivery. I have used this company for several years and never had a problem.

11 lutego 2026
Logo Richer Sounds - Solihul

Odpowiedź od Richer Sounds - Solihul

Thanks for your feedback, reading your comments was a real pleasure. Thanks again for your continued support.

Oceniono na 5 z 5

Great store

This is a lovely store and very welcoming. We were looking at turntables, specifically the Audio Technia 120 and it's so much better to physically see it rather than just online. The staff were very knowledgeable, gave us good feedback and didn't push higher priced units. We chose recommended speakers with a built in amp and are very pleased with our purchases.
The only thing worth mentioning is that the store is located in a bus and pedestrian zone. If you are unaware of the area and drive through this zone to the other end, we found out later from the store staff that we may get a ticket. To pick up items from store, they recommended doing a 'u' turn from a nearby loading bay to avoid any issues.
Perhaps this could be highlighted on the website for the Solihull store so customers are aware.
It's been just over a week since our visit and no ticket yet, so we're keeping everything crossed 🤞😆

9 lutego 2026
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Odpowiedź od Richer Sounds - Solihul

Thank you for your 5 star review!

Oceniono na 5 z 5

Great advice on which products to buy…

Great advice on which products to buy and why. Yes it cost more but I didn’t end up making an expensive mistake by buying something unsuitable.

10 lutego 2026
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Odpowiedź od Richer Sounds - Solihul

Thanks for your 5 star review, we look forward to seeing you again next time

Oceniono na 5 z 5

Great service.

I arrived at the store around 10:30 only to find that it didn't open until 12:00.
I could see people inside. Called them to say I was outside and wanting to collect an order. They opened up, dealt with my order and I left a very happy customer. Great customer service.

6 lutego 2026
Logo Richer Sounds - Solihul

Odpowiedź od Richer Sounds - Solihul

Thanks for your feedback, great to read you were happy with our service.

Oceniono na 5 z 5

Great service and advice.

Very helpful and great prices. The delivery was quick and well packaged.

25 listopada 2025
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Odpowiedź od Richer Sounds - Solihul

Thanks for your kind feedback, we really appreciate your kind words. Hope to see you again soon.

Oceniono na 5 z 5

Great Price, Great Delivery, helpful customer service

Richer Sounds offered the best price through their price promise. What was very good was that they revisited the price when I found a further reduction that matched their first offer.

Delivery was excellent through BJS arriving three days after I ordered the item.

4 lutego 2026
Logo Richer Sounds - Solihul

Odpowiedź od Richer Sounds - Solihul

Thanks for your kind review, we look forward to your next visit.

Oceniono na 5 z 5

Purchased a new TV from the Solihull…

Purchased a new TV from the Solihull branch Sam was very good sorted out everything for me the staff are knowledgeable friendly and very customer focused the prices are also very competitive the delivery was also good a lot of care taken on top of that you get an extra year's warranty on your product which makes the whole experience first class would highly recommend

3 lutego 2026
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Odpowiedź od Richer Sounds - Solihul

Thanks for leaving us a 5* review. It really does make the hard work we put into customer service worthwhile.

Oceniono na 5 z 5

Excellent service again...

Very happy with my visit to Richer Sounds Solihull and very happy with my purchase. Great staff, very helpful and great advice, got exactly what I wanted at Richer Sound's usual good prices. Highly recommended, my go-to hifi supplier and shop.

29 stycznia 2026
Logo Richer Sounds - Solihul

Odpowiedź od Richer Sounds - Solihul

Thanks for your 5 star review, we look forward to seeing you again next time

Oceniono na 5 z 5

Excellent technical advice and service

Excellent technical advice and service. We have recommended Richer Sounds to friends based on this positive experience

2 lutego 2026
Logo Richer Sounds - Solihul

Odpowiedź od Richer Sounds - Solihul

Thanks for your feedback, reading your comments was a real pleasure. Thanks again for your continued support.

Doświadczenie Trustpilot

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