Richer Sounds - Sheffield Recenzje 

1920
Wynik TrustScore: 5 na 5

4,9

130 Whitham Road, S10 2SR Sheffield, GB


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Zobacz, co mówią recenzenci

Oceniono na 5 z 5

No problems at all in purchasing my TV online from Richer Sounds. The adverts showed members of Sheffield staff who would be willing to assist me if problems arise. On receipt of my LG tv,... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

We had a vague idea as to which TV we wanted, and the salesperson gave us great advice, quickly showing us the model which met all of our criteria. We arranged for the TV to be installed, and Nick was... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

Following my recent purchase of a pair of Argon Audio Forte powered speakers from Richer Sounds for my TV set up, I decided to add some bass to the system. With limited space and after detailed... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

I've been buying hi-fi, TVs etc from Richer Sounds since the late 70's, You deal with professionals, always get great advice, the best prices and a 6 year warranty you won't find anywhere else. If you... Zobacz więcej

Reakcja na opinię


Informacje dotyczące firmy

  1. Sklep Hi-fi
  2. Sklep RTV
  3. Sklep TV

Napisane przez firmę

Richer Sounds is a British home entertainment retailer that operates through a chain of 51 stores and through online, mainly in England. The business was 100% owned by Julian Richer, the founder and managing director of the company, who in 2019 sold 60% of its shares to an employee ownership trust.


Dane kontaktowe

  • 130 Whitham Road, S10 2SR, Sheffield, Zjednoczone Królestwo

  • 0333 900 0034

4,9

Doskonała

Wynik TrustScore: 5 na 5

2 tys. recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

Zaprasza klientów do wystawiania recenzji

Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje

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Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.

4,9

Wszystkie recenzje

(1920)

Liczba recenzji w ciągu ostatnich 12 miesięcy: 24 651

Napisz recenzję
Firmy korzystające z platformy Trustpilot nie mogą oferować żadnych zachęt ani płacić za ukrywanie recenzji. Recenzje są opiniami poszczególnych użytkowników, a nie platformy Trustpilot. Dowiedz się więcej

Oceniono na 5 z 5

Great service. My last purchase went through al…

My last purchase went through as usual without any problems. I’ve been shopping at Richer Sounds for a long time and the reason I keep going back apart from the great prices is because you only find out how good a company is when something goes wrong with a product. I’ve never had a problem with Richer Sounds Sheffield sorting things out as they provide a great service and another great reason to keep going back.

21 maja 2026
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Odpowiedź od Richer Sounds - Sheffield

Thank you for your 5 star review!

Oceniono na 5 z 5

One call sorted it

One call sorted it. Spoke to Conor asked advice re Tv for mother in law. all agreed and sorted arrived 3 days later job done and happy mother in law.

20 maja 2026
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Odpowiedź od Richer Sounds - Sheffield

Thank you for your wonderful feedback

Oceniono na 5 z 5

Great service

Great service, knowledgable and helpful team.

21 maja 2026
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Odpowiedź od Richer Sounds - Sheffield

Thank you for your wonderful feedback

Oceniono na 5 z 5

Myself and my wife are 80+yrs old and…

Myself and my wife are 80+yrs old and our only television broke down after 5yrs and 11months of our 6year guarantee. We contacted Richer sounds and spoke to Ben, a fantastic employee of Richer sounds. With a couple of days the TV repair me were at our house, but unfortunately it needed to be taken to the workshop to be repaired. A quick phone call to Ben, who knowing our circumstances, quickly organised a loan TV until ours was repaired. Well done Richer Sounds and a special well done to BEN, thank you.

20 maja 2026
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Odpowiedź od Richer Sounds - Sheffield

Thanks for your kind feedback, we really appreciate your kind words. Hope to see you again soon.

Oceniono na 4 z 5

Pretty much everything was great

Pretty much everything was great. Service from extremely helpful staff was much appreciated and the delivery service and staff were excellent, indeed it was the best delivery service I've ever experienced.

20 maja 2026
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Odpowiedź od Richer Sounds - Sheffield

Thank you for your kind feedback, especially regarding the team at the Sheffield store, and the delivery experience, which I will of course pass on to both the colleagues and the courier.

Of course if we can be of any further help to you please do get in touch..

seniorcomplaintsteam@richersounds.com

Tom Griffiths
Head of Customer Experience
Richer Sounds

Oceniono na 5 z 5

Very helpful staff and easy to order

Very helpful staff and easy to order. Ordered by telesales previously and from the Sheffield branch in the last few days.In every case I have used Richer sounds there has been no pressure to buy a particular product and in every case the service including the delivery service has been fist class.

20 maja 2026
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Odpowiedź od Richer Sounds - Sheffield

Thank you for your wonderful feedback

Oceniono na 5 z 5

Sheffield Branch, Extremely Happy All Round

Contacted Sheffield branch about a clearance item. Alex responded, repeatedly, in a timely fashion, friendly and informative. Secured a clearance item product for a bargain price, arrived in great condition in good time. Couldn't be happier in every way. Always heard good things about Richer Sounds. This experience will ensure they will always be on my list to consult, when I am looking to make another purchase. Thank you guys.

17 maja 2026
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Odpowiedź od Richer Sounds - Sheffield

Thanks for your 5 star review, we look forward to seeing you again next time

Oceniono na 5 z 5

Great customer service

The receiver I bought had a very noticeable hum on the left Chanel and the guys at the Sheffield store made it easy to swap it for another unit…then I decided to upgrade to different model all together instead of a replacement unit and again the man who helped me was excellent (and fast!…I was parked on a single yellow line nearby-shush nobody needs to know this). Long story short it’s easy to sell something but when things don’t go well that’s when customer service really matters and, as always at RicherSounds (I don’t buy much but I’ve been a customer since the 00’s), they are nice and helpful…also know a lot about hifi funnily enough

18 maja 2026
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Odpowiedź od Richer Sounds - Sheffield

Thanks for your feedback, great to read you were happy with our service.

Oceniono na 5 z 5

Great service.

Great service and advice as always.

17 maja 2026
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Odpowiedź od Richer Sounds - Sheffield

Thanks for your kind feedback, we really appreciate your kind words. Hope to see you again soon.

Oceniono na 5 z 5

very helpful staff and quick reply to…

very helpful staff and quick reply to my inquires, item was special order and arrived quicker than expected.

The Roberts 95i was not as expected (no issue on Richer sounds part). but the Roberts companion app isn't averrable on apple in the UK and is required to setup the streaming services/network. I had to contact Roberts support who suggested a different 3rd party app saying it was better than the Roberts App

15 maja 2026
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Odpowiedź od Richer Sounds - Sheffield

Thanks for your kind review, we look forward to your next visit.

Oceniono na 5 z 5

Friendly and professional

Friendly, professional guy who knew the item was after and sorted out the purchase with zero hassles. And as a former Sheffield resident spoke a language I understood.

16 maja 2026
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Odpowiedź od Richer Sounds - Sheffield

Thanks for leaving us a 5* review. It really does make the hard work we put into customer service worthwhile.

Oceniono na 5 z 5

Still great after twenty years.

Well. I've been using this store for over twenty years. Quality still superb. Went into store, ordered a stereo, but is was to large !!
Went back, had another chat and oder a different one. Great product, helpful staff and excellent delivery service through DPD. Nothing to add. And thanks to Stuart too for his patience.

8 maja 2026
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Odpowiedź od Richer Sounds - Sheffield

Thank you for your wonderful feedback

Oceniono na 5 z 5

Quick and easy

13 maja 2026
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Odpowiedź od Richer Sounds - Sheffield

Thanks for your kind review, we look forward to your next visit.

Oceniono na 5 z 5

Excellent service

Good, objective and quality advice.
Good service and professional

12 maja 2026
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Odpowiedź od Richer Sounds - Sheffield

Thanks for your great feedback and for supporting local business.

Oceniono na 5 z 5

Brilliant experience

Brilliant experience. I wanted a Robert’s Radio and whilst they didn’t have one in stock the Manager ordered one in which arrived within days. No hassle, just great service.

12 maja 2026
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Odpowiedź od Richer Sounds - Sheffield

Thank you for your wonderful feedback

Oceniono na 5 z 5

Happy days

The most friendly helpful staff strictly from my point of view have never had cause to complain of anything nothing is too much trouble.

12 maja 2026
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Odpowiedź od Richer Sounds - Sheffield

Thanks for your feedback, reading your comments was a real pleasure. Thanks again for your continued support.

Oceniono na 5 z 5

Great products and world class customer…

Great products and world class customer service!

25 marca 2026
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Odpowiedź od Richer Sounds - Sheffield

Thanks for leaving us a 5* review. It really does make the hard work we put into customer service worthwhile.

Oceniono na 5 z 5

Geoff at the Sheffield branch provided…

Geoff at the Sheffield branch provided excellent customer service. The store had exactly the product we were looking for and we were helped to set it up.

16 maja 2026
Opinia niezależna
Logo Richer Sounds - Sheffield

Odpowiedź od Richer Sounds - Sheffield

Thanks for your 5 star review, we look forward to seeing you again next time

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