Ws were having problems with sound (turntable via wired connected to Bose system and bluetooth to stereo headphones). Advice given by the staff and their product recommendations proved to be exce... Zobacz więcej
Reakcja na opinię
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Ws were having problems with sound (turntable via wired connected to Bose system and bluetooth to stereo headphones). Advice given by the staff and their product recommendations proved to be exce... Zobacz więcej
Reakcja na opinię
Was referred by a long supporter who has purchased sound systems for Richer Sounds for a number of years. Googled your site and found a clearance offer on a TV. It was clearly advertised with the adve... Zobacz więcej
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My intended purchase was no longer available. However great advice helped me make an informed decision to buy a different product, which was higher spec but barely any more expensive. Delivery was... Zobacz więcej
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I phoned for advise on a new amplifier, gave my requirements to staff and straight away they recommended the Mission 778X, it arrived next day and wow the performance (especially at this price point)... Zobacz więcej
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Richer Sounds is a British home entertainment retailer that operates through a chain of 51 stores and through online, mainly in England. The business was 100% owned by Julian Richer, the founder and managing director of the company, who in 2019 sold 60% of its shares to an employee ownership trust.
73 Main Road, RM2 5EL, Romford, Zjednoczone Królestwo
Zaprasza klientów do wystawiania recenzji
Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje
W Trustpilot przywiązujemy wagę do treści tworzonych przez ludzi. Firma może jednak dodatkowo korzystać z naszego narzędzia wspomaganego przez sztuczną inteligencję, które pomaga w przygotowywaniu odpowiedzi.
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
The shopping experience went very well. Steve took care of my purchase, giving me lots of advice. He was very friendly and knowledgeable.

Odpowiedź od Richer Sounds - Romford
Excellent service from Dave at the Romford store. Item delivered speedily too. I have bought through Richer Sounds for many years and the experience is always reliable and top notch.

Odpowiedź od Richer Sounds - Romford
The experience of buying and even a demo of the tv were excellent as we wanted a tv for outdoors and viewing angles were important. I have bought many items from RS over the years and would definitely buy again. The staff in particular are always very knowledgable and helpful.

Odpowiedź od Richer Sounds - Romford
Richer Sounds remains the gold star of customer service by which I measure ALL other companies.
Great customer service, knowledgeable staff, value for money.
They have remained consistent . 5*

Odpowiedź od Richer Sounds - Romford
Excellent service from Steve a really knowledgeable & helpful person. The process of purchase and delivery was flawless

Odpowiedź od Richer Sounds - Romford
Tremendous; bought a TV from them and the service received including ease of contact and level of service made me want to buy from them again and once again they excelled.

Odpowiedź od Richer Sounds - Romford
I like Richer sounds staff , they very helpful, very polite,
I purchased Bluetooth speakers, from them about 2 months ago, first set after less than a week developed a fault, I took them back to the store, the manager there was very helpful and understanding, he replaced them with a different set , which he took me in a room so to listen to the set which was already set up ,
I had a very good experience with these guys,
Thank you Richer sounds x

Odpowiedź od Richer Sounds - Romford
Very helpful staff and explained everything I needed to know

Odpowiedź od Richer Sounds - Romford
I have always shopped here for media products. The staff are extremely helpful. They grabbed a ramp for my wheelchair and helped me in.
I dealt with a guy named Steve and he couldn't have done more for me. He gave great advice and recommendations that suit my needs and my budget. I would highly recommend shopping here for a really positive experience. Also there is a 6 or 7 year warrant on TVs which I needed to use some years back and I had my tv replaced having had it for 4 years. You can't ask more that that.

Odpowiedź od Richer Sounds - Romford
The guys at romford are just the best . Helpful friendly and have plenty of time for you . Keep up the good work guys and see you all soon 😊

Odpowiedź od Richer Sounds - Romford
The Romford branch were excellent, quick delivery and great advice.
Speakers superb.

Odpowiedź od Richer Sounds - Romford
Always great to use a shop that have great knowledgeable staff. Bought many items over 40 years. Prices as well.

Odpowiedź od Richer Sounds - Romford
Richer sounds in Gidea Park are great. I wanted a tv for a visually impaired relative with a voice controlled remote so it was good to actually be able to speak to someone to discuss options. The TV recommended is perfect. I would urge anyone after Tv Hi Fi etc to go have a chat rather than blindly order on the internet. You will be really impressed with the range of goods and knowledge of staff.

Odpowiedź od Richer Sounds - Romford
I had a minor issue with a creased up turntable mat, however a manager reached out to me and resolved the issue as a matter of urgency and delivered a new upgraded mat as way of apology, (which was a factory packing issued and not the store) Fantastic company and massive thank you to Tom and of course Steve who sold me the item.

Odpowiedź od Richer Sounds - Romford
Good company .I’m not a hi fi purist ,that means I have a Ltd budget for equipment , but I try and buy quality for what I can afford . They offer good advice ,quality and value imho.

Odpowiedź od Richer Sounds - Romford
Been using Richer Sounds for years. Always good advice when needed and listened to also.
Well chuffed with the service.

Odpowiedź od Richer Sounds - Romford
Visited the Romford/Gidea Park store for advice on a replacement CD player for our music appreciation group based at Hornchurch Library and as expected I received excellent service and good advice bearing in mind our limited financial budget. Thanks to Graham for his friendly and competent advice and assistance in the store.

Odpowiedź od Richer Sounds - Romford
I went to buy a new record deck but was undecided on which one to buy, all my questions were answered by the shop manager. All the discounts were taken off the purchase price without asking and we were told it could be 4 to 5 days for delivery. Delivery came the next day, the shop staff were very helpful and extremely efficient.

Odpowiedź od Richer Sounds - Romford
Always helpful and efficient at Gidea Park Branch, with a wealth of experience and knowledge

Odpowiedź od Richer Sounds - Romford
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
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Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.