Richer Sounds - Romford Recenzje 

2596
Wynik TrustScore: 5 na 5

4,9

73 Main Road, RM2 5EL Romford, GB


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Zobacz, co mówią recenzenci

Oceniono na 5 z 5

I aways buy my audio/visual from Richer Sounds, not because of any price advantages but because of the service I receive, always friendly and helpful. Any request to listen to equipment is never too... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

Listened to what I already had and why I was replacing it, also that I had some idea of what I wanted. Directed me to other options that may be better but let me decide and showed me what I had alread... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

Honest advice when needed, even when the item was not the most expensive. Listened to my requirements and guided me through the options. Delivery was good as DPD was there chosen service. Also upon re... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

My Samsung super dooper TV broke down after 184 days. Because of the process going through Samsung repair I was without a TV. Thanks to Steve at Romford he loaned me a small one so I could continue wa... Zobacz więcej

Reakcja na opinię


Informacje dotyczące firmy

  1. Sklep Hi-fi
  2. Sklep RTV
  3. Sklep TV

Napisane przez firmę

Richer Sounds is a British home entertainment retailer that operates through a chain of 51 stores and through online, mainly in England. The business was 100% owned by Julian Richer, the founder and managing director of the company, who in 2019 sold 60% of its shares to an employee ownership trust.


Dane kontaktowe

  • 73 Main Road, RM2 5EL, Romford, Zjednoczone Królestwo

  • 0333 900 0041

4,9

Doskonała

Wynik TrustScore: 5 na 5

3 tys. recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

Zaprasza klientów do wystawiania recenzji

Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje

W Trustpilot przywiązujemy wagę do treści tworzonych przez ludzi. Firma może jednak dodatkowo korzystać z naszego narzędzia wspomaganego przez sztuczną inteligencję, które pomaga w przygotowywaniu odpowiedzi.

Jak firma korzysta z Trustpilot

Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.

4,9

Wszystkie recenzje

(2596)

Liczba recenzji w ciągu ostatnich 12 miesięcy: 25 118

Napisz recenzję
Firmy korzystające z platformy Trustpilot nie mogą oferować żadnych zachęt ani płacić za ukrywanie recenzji. Recenzje są opiniami poszczególnych użytkowników, a nie platformy Trustpilot. Dowiedz się więcej

Oceniono na 5 z 5

very helpful and great service

very helpful and great service. Ordered product which we received the next day.

23 sierpnia 2026
Logo Richer Sounds - Romford

Odpowiedź od Richer Sounds - Romford

Thanks for your great feedback and for supporting local business.

Oceniono na 5 z 5

Great People led Service at Richer Sounds again.

I had an idea of what I required. Steve assisted me by providing 3 suitable TVs. After discussing the merits of each and listen to Steve advice, I purchased one. The ' check out' was hassle free. In approx 15 minutes I left as a very Happy customer. Thanks

21 sierpnia 2026
Logo Richer Sounds - Romford

Odpowiedź od Richer Sounds - Romford

Thanks for your kind feedback, we really appreciate your kind words. Hope to see you again soon.

Oceniono na 4 z 5

The salesman was very helpful and…

The salesman was very helpful and knowledgeable.

19 sierpnia 2026
Logo Richer Sounds - Romford

Odpowiedź od Richer Sounds - Romford

Thanks for the feedback, and for the positive rating.

We hope you enjoy the new purchase!

The Customer Experience team

Oceniono na 5 z 5

Great customer service

Great customer service, very knowledgeable staff and very helpful, felt very relaxed when things were being explained to me.

Fantastic experience

19 sierpnia 2026
Logo Richer Sounds - Romford

Odpowiedź od Richer Sounds - Romford

Thanks for your 5 star review, we look forward to seeing you again next time

Oceniono na 5 z 5

Informative and friendly staff

Informative and friendly staff, as is always the experience with Richer Sounds

16 sierpnia 2026
Logo Richer Sounds - Romford

Odpowiedź od Richer Sounds - Romford

Thanks for your feedback, reading your comments was a real pleasure. Thanks again for your continued support.

Oceniono na 5 z 5

Great company and products

Great company and products. Very knowledgeable and helpful staff

16 sierpnia 2026
Logo Richer Sounds - Romford

Odpowiedź od Richer Sounds - Romford

Thank you for your 5 star review, it’s lovely to read your comments.

Oceniono na 5 z 5

I went to Richer Sounds Romford to… buy a pair of wireless headphones

I went to Richer Sounds Romford to purchase a pair of headphones. My old ones, a pair of AKG Y50 had finally had their day after many years of service. The truth is I was allowed a decent amount of time to try out a selection of stock headphones. I laid my money down on a pair of Sennheiser Momentum 5. However when I tested those in DAC mode at home it became quickly apparent they were not for me. In truth I had tried recently before that an expensive pair of headphones while I was passing by the Tunbridge Wells branch and the testing at my local branch in Romford was about simple economies. Could I get a cheaper pair with the sound I wanted. The answer was I could to a degree, but I had been utterly spoilt by the expensive ones and it was those headphones I returned to Romford branch to buy. I now own a pair of Focal Bathys MG and I do not regret a single penny of the cost. The shopping experience at Richer Sounds is always excellent no matter what branch I walk into and as for the Focal Bathys MG headphones they are just sublime…. Many thanks.

14 sierpnia 2026
Logo Richer Sounds - Romford

Odpowiedź od Richer Sounds - Romford

Thanks for your feedback, reading your comments was a real pleasure. Thanks again for your continued support.

Oceniono na 5 z 5

The radio collected from local shop

The radio was delivered to the very local shop. We were informed of it's delivery by personal phone call from the staff at the shop and collected later that day. Collection was straight forward and friendly.

14 sierpnia 2026
Logo Richer Sounds - Romford

Odpowiedź od Richer Sounds - Romford

Thanks for your 5 star review, we look forward to seeing you again next time

Oceniono na 5 z 5

Very helpful on phone

Good phone advice over condition of open box item and alternative of buying the same item new at a much lower price than on the website. Also a £10 discount on another item

12 sierpnia 2026
Logo Richer Sounds - Romford

Odpowiedź od Richer Sounds - Romford

Thank you for your 5 star review, it’s lovely to read your comments.

Oceniono na 5 z 5

Very helpful

Very helpful , very Knowledgeable and their people who deliver and set the TV up are outstanding.

12 sierpnia 2026
Logo Richer Sounds - Romford

Odpowiedź od Richer Sounds - Romford

Thanks for leaving us a 5* review. It really does make the hard work we put into customer service worthwhile.

Oceniono na 5 z 5

Top service

I aways buy my audio/visual from Richer Sounds, not because of any price advantages but because of the service I receive, always friendly and helpful. Any request to listen to equipment is never too much trouble either. The free six year guarantee available on some items is very welcome too. Shopping here has/is always looked forward to.

11 sierpnia 2026
Logo Richer Sounds - Romford

Odpowiedź od Richer Sounds - Romford

Thanks for leaving us a 5* review. It really does make the hard work we put into customer service worthwhile.

Oceniono na 5 z 5

There product knowledge is first class

There product knowledge is first class. The projector arrived when they said it would. Free delivery with a 6 year guarantee. You cant go wrong.

8 sierpnia 2026
Logo Richer Sounds - Romford

Odpowiedź od Richer Sounds - Romford

Thanks for your feedback, great to read you were happy with our service.

Oceniono na 5 z 5

Listened to what I already had and why…

Listened to what I already had and why I was replacing it, also that I had some idea of what I wanted. Directed me to other options that may be better but let me decide and showed me what I had already had in mind, at no time did I feel pressured, merely informed and advised. Once final decision was made, all admin was straightforward, delivery was exactly as planned and installation was simple. Very happy with the product and the service received.

7 sierpnia 2026
Logo Richer Sounds - Romford

Odpowiedź od Richer Sounds - Romford

Thank you for your 5 star review, it’s lovely to read your comments.

Oceniono na 5 z 5

My Samsung super dooper TV broke down…

My Samsung super dooper TV broke down after 184 days. Because of the process going through Samsung repair I was without a TV. Thanks to Steve at Romford he loaned me a small one so I could continue watching my favourite TV. A regretful thank you to all at Romford store.

7 sierpnia 2026
Logo Richer Sounds - Romford

Odpowiedź od Richer Sounds - Romford

Thanks for your feedback, great to read you were happy with our service.

Oceniono na 5 z 5

Honest advice when needed

Honest advice when needed, even when the item was not the most expensive. Listened to my requirements and guided me through the options. Delivery was good as DPD was there chosen service. Also upon receipt of my order I noticed that a cable was missing. The staff were apologetic and arranged one free of charge to arrive next day . Fantastic service and would definitely recommend them.

5 sierpnia 2026
Logo Richer Sounds - Romford

Odpowiedź od Richer Sounds - Romford

Thank you for your wonderful feedback

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