Ws were having problems with sound (turntable via wired connected to Bose system and bluetooth to stereo headphones). Advice given by the staff and their product recommendations proved to be exce... Zobacz więcej
Reakcja na opinię
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Ws were having problems with sound (turntable via wired connected to Bose system and bluetooth to stereo headphones). Advice given by the staff and their product recommendations proved to be exce... Zobacz więcej
Reakcja na opinię
Was referred by a long supporter who has purchased sound systems for Richer Sounds for a number of years. Googled your site and found a clearance offer on a TV. It was clearly advertised with the adve... Zobacz więcej
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My intended purchase was no longer available. However great advice helped me make an informed decision to buy a different product, which was higher spec but barely any more expensive. Delivery was... Zobacz więcej
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I phoned for advise on a new amplifier, gave my requirements to staff and straight away they recommended the Mission 778X, it arrived next day and wow the performance (especially at this price point)... Zobacz więcej
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Richer Sounds is a British home entertainment retailer that operates through a chain of 51 stores and through online, mainly in England. The business was 100% owned by Julian Richer, the founder and managing director of the company, who in 2019 sold 60% of its shares to an employee ownership trust.
73 Main Road, RM2 5EL, Romford, Zjednoczone Królestwo
Zaprasza klientów do wystawiania recenzji
Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje
W Trustpilot przywiązujemy wagę do treści tworzonych przez ludzi. Firma może jednak dodatkowo korzystać z naszego narzędzia wspomaganego przez sztuczną inteligencję, które pomaga w przygotowywaniu odpowiedzi.
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
good customer service from ashley in romford branch. good knowledge and advise given and good price

Odpowiedź od Richer Sounds - Romford
I purchased a Cambridge music streamer. I'm not very tech and staff explained all I needed to know to get me started. I was given advise on other streamers too before I made my choice. Unlike other well known stores I've shopped in Richer Sounds staff are so knowledgeable about all their products and not pushy. After sales service was amazing too and if I had any problems installing my equipment I was offered staff to come to my home and set it up. I recommend anyone to shop at Richer Sounds before any other store.

Odpowiedź od Richer Sounds - Romford
Fantastic service from the team at Romford. At home, I initially decided to go for the Samsung S90F or Sony Bravia 7 II or possibly a LG G4. I currently have a 65” Samsung KS8000 which has served well for 10yrs but issues now with screen highlights. But I wanted to check the designs and picture quality first so went along to RS. Having these TV’s on display, I had opportunity to compare them all side ny side. I decided I would got for the LG G4 but it was discontinued. They advised on the newer better LG G5 model. I wasn’t sure so went home to research further, and then decided I would go for it although it was priced £1949.00 - the others were around £1500-1600. I checked for best prices online but found this was the cheapest price AND it included a £699.00 sound system bundled together. Now I didn’t need it because already have a better Samsung sound system. But it was still the cheapest available price.
Ordered by telephone on Friday and had it delivered on Saturday midday. Efficiently delivered. Up on my wall with the included LG flush bracket within a couple of hours. Honestly, the picture quality on this beauty gob-smacking. I would highly recommend it to anyone looking for a 65” Oled TV in this price range.
My brother-in-law is also a happy bunny because I gifted him the sound system free of charge.

Odpowiedź od Richer Sounds - Romford
Polite and helpful staff.
Very knowledgeable.
Plenty of products available at great prices.
Quick Delivery and good communication.

Odpowiedź od Richer Sounds - Romford
As usual, the staff are always helpful and even told me I could return my eqrbuds if they didn't live up to expectations. I wasn't expecting that given they would be "used" at that point.
And they also like a general chat too.

Odpowiedź od Richer Sounds - Romford
Firstly, excellent and competitive pricing and a reputation for customer service brought me to Richer Sounds. I was not disappointed. The product I bought was cheaper here than elsewhere by some margin and the delivery service was first rate. Really pleased with the item, which is now on the wall and looking great.

Odpowiedź od Richer Sounds - Romford
Amazing service Steve is very amazing at the romford branch

Odpowiedź od Richer Sounds - Romford
Great customer service all on the phone including secure payment.
Yamaha tuner amp delivered a day earlier. Can't ask for anything else,
decent price as well. Thank you.

Odpowiedź od Richer Sounds - Romford
Excellent service as always from Richer Sounds. First Class

Odpowiedź od Richer Sounds - Romford
I had an idea of what I required. Steve assisted me by providing 3 suitable TVs. After discussing the merits of each and listen to Steve advice, I purchased one. The ' check out' was hassle free. In approx 15 minutes I left as a very Happy customer. Thanks

Odpowiedź od Richer Sounds - Romford

Odpowiedź od Richer Sounds - Romford
Great customer service, very knowledgeable staff and very helpful, felt very relaxed when things were being explained to me.
Fantastic experience

Odpowiedź od Richer Sounds - Romford
Informative and friendly staff, as is always the experience with Richer Sounds

Odpowiedź od Richer Sounds - Romford
Great company and products. Very knowledgeable and helpful staff

Odpowiedź od Richer Sounds - Romford
I went to Richer Sounds Romford to purchase a pair of headphones. My old ones, a pair of AKG Y50 had finally had their day after many years of service. The truth is I was allowed a decent amount of time to try out a selection of stock headphones. I laid my money down on a pair of Sennheiser Momentum 5. However when I tested those in DAC mode at home it became quickly apparent they were not for me. In truth I had tried recently before that an expensive pair of headphones while I was passing by the Tunbridge Wells branch and the testing at my local branch in Romford was about simple economies. Could I get a cheaper pair with the sound I wanted. The answer was I could to a degree, but I had been utterly spoilt by the expensive ones and it was those headphones I returned to Romford branch to buy. I now own a pair of Focal Bathys MG and I do not regret a single penny of the cost. The shopping experience at Richer Sounds is always excellent no matter what branch I walk into and as for the Focal Bathys MG headphones they are just sublime…. Many thanks.

Odpowiedź od Richer Sounds - Romford
The radio was delivered to the very local shop. We were informed of it's delivery by personal phone call from the staff at the shop and collected later that day. Collection was straight forward and friendly.

Odpowiedź od Richer Sounds - Romford
Good phone advice over condition of open box item and alternative of buying the same item new at a much lower price than on the website. Also a £10 discount on another item

Odpowiedź od Richer Sounds - Romford
Very helpful , very Knowledgeable and their people who deliver and set the TV up are outstanding.

Odpowiedź od Richer Sounds - Romford
Exemplary service as usual in the Romford branch ,both expert and friendly.

Odpowiedź od Richer Sounds - Romford
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.
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Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.