The only place to go! I was looking to upgrade my AVR & came to this store, The guys advised me based on my budget & what I was looking for, I ended up going for the new Denon AVR-X2900H DAB, wh... Zobacz więcej
Reakcja na opinię
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
Friendly knowledgeable staff. Ollie helped me sort out my requirement. I was only purchasing a stylus but still got excellent service and support. I’ve used richer sounds a few times over the years a... Zobacz więcej
Reakcja na opinię
I have bought quite a few bits from Richer Sounds over the years - I am a customer for life (probably). The Reigate branch is always full of interesting stuff and the refit is a real improvement.... Zobacz więcej
Reakcja na opinię
Been dealing with Richer Sounds for over decade now. They are super committed to getting you a solution not necessarily a sale. Very knowledgeable staff who are genuinely interested in what their pr... Zobacz więcej
Reakcja na opinię
Informacje dotyczące firmy
Napisane przez firmę
Richer Sounds is a British home entertainment retailer that operates through a chain of 51 stores and through online, mainly in England. The business was 100% owned by Julian Richer, the founder and managing director of the company, who in 2019 sold 60% of its shares to an employee ownership trust.
Dane kontaktowe
51 Bell Street, RH2 7AQ, Reigate, Zjednoczone Królestwo
- 0333 900 0081
4,9
Doskonała
2 tys. recenzji
Zaprasza klientów do wystawiania recenzji
Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje
W Trustpilot przywiązujemy wagę do treści tworzonych przez ludzi. Firma może jednak dodatkowo korzystać z naszego narzędzia wspomaganego przez sztuczną inteligencję, które pomaga w przygotowywaniu odpowiedzi.
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Good service great atmosphere
17 grudnia 2025
Odpowiedź od Richer Sounds - Reigate
Thanks for leaving us a 5* review. It really does make the hard work we put into customer service worthwhile.
Great service
Very efficient ordering service to store within the stated 2 days despite being the week before Christmas. Kept informed throughout the process via email then a courtesy phone call from the store to confirm my order was ready to collect. Friendly and professional service all round, thank you!
16 grudnia 2025
Odpowiedź od Richer Sounds - Reigate
Thanks for your great feedback and for supporting local business.
Phoned up the store to order the item
Phoned up the store to order the item. The person I spoke to was incredibly helpful.
15 grudnia 2025
Odpowiedź od Richer Sounds - Reigate
Thanks for your kind feedback, we really appreciate your kind words. Hope to see you again soon.
Face to face shopping at its best
Excellent advice with no pressure and ultimately a very satisfactory purchase at prices competitive with the Internet.
15 grudnia 2025
Odpowiedź od Richer Sounds - Reigate
Thanks for your 5 star review, we look forward to seeing you again next time
Great knowledge
Great knowledge, great people with the authority to get things done when things don’t always work out (repairs etc.)
29 listopada 2025
Odpowiedź od Richer Sounds - Reigate
Thank you for your 5 star review, it’s lovely to read your comments.
Great customer service 👍
5 grudnia 2025
Odpowiedź od Richer Sounds - Reigate
Thank you for your 5 star review!
Knowledge team
Knowledge team of people and I was treated like a human.
Good stock.
Help to the car easy purchase
Helpful when I got home and phoned them back for a bit of technical information.
9 grudnia 2025
Odpowiedź od Richer Sounds - Reigate
Thank you for your 5 star review, it’s lovely to read your comments.
The guys in the store were very helpful…
The guys in the store were very helpful and knowledgeable. I was very pleased with the purchase. You cant beat the in-person service and knowledge.
7 grudnia 2025
Odpowiedź od Richer Sounds - Reigate
Thanks for your feedback, reading your comments was a real pleasure. Thanks again for your continued support.
Cambridge amplifier AXA25
The amplifier arrived earlier that expected and the after sales service was very good regarding speaker connections
7 grudnia 2025
Odpowiedź od Richer Sounds - Reigate
Thanks for your feedback, reading your comments was a real pleasure. Thanks again for your continued support.
Odpowiedź od Richer Sounds - Reigate
Thanks for your feedback, great to read you were happy with our service.
Great service and very informative.
Was looking for a nice upgrade to my existing Samsung TV. Oli was incredibly informative and shared three options with me ranging in price and supported my decision on the best option. Highly recommend.
28 listopada 2025
Odpowiedź od Richer Sounds - Reigate
Thanks for leaving us a 5* review. It really does make the hard work we put into customer service worthwhile.
Top service from reigate store
I visited the reigate store to look for a new tv i meet with Ian who was very knowledgeable and helpful i agreed to buy a new 65" tv and collected it a few days later. Once home and installed i had issues with the tv itself as it wouldn't control the picture so contacted the shop they went through some checks over the phone after 2 more calls and a lot of frustration with the tv NOT the store at all it was agread to return it and a swap out to a new Sony. so i went to collect the new tv and return the faulty one, new tv was not in as it had been ordered a day later than my call, the guys in the shop went over and above to get it to me that day they stayed later than the closing time to confirm this all happens and I got my tv that day. So it's a big thumbs up from me for Ian and his team in resolving the issue I had.
29 listopada 2025
Super friendly and helpful staff
Got great advice and recommedation from store sales man Olie at the Reigate store.
2 grudnia 2025
Odpowiedź od Richer Sounds - Reigate
Thank you for your 5 star review!
Alway enjoyed an honest opinion from…
Alway enjoyed an honest opinion from the team in Reigate, Ian as always along with his team happy to answer questions, demonstrate equipment and make suggestions that are user centred.
30 listopada 2025
Odpowiedź od Richer Sounds - Reigate
Thanks for your 5 star review, we look forward to seeing you again next time
Helpful customer service resulted in…
Helpful customer service resulted in easy transaction.
Awaiting full installation this Friday.
2 grudnia 2025
Odpowiedź od Richer Sounds - Reigate
Thanks for your feedback, reading your comments was a real pleasure. Thanks again for your continued support.
Odpowiedź od Richer Sounds - Reigate
Thanks for your 5 star review, we look forward to seeing you again next time
Great service from Richer Sounds Reigate
Another positive experience at Richer Sounds Reigate when looking for a replacement TV.
Have been using this shop for many years and have always received friendly, helpful and informed advice.
They stock a good range of products and offer a good price match policy along with a great extended warranty scheme.
2 grudnia 2025
Odpowiedź od Richer Sounds - Reigate
Thanks for your kind review, we look forward to your next visit.
Odpowiedź od Richer Sounds - Reigate
Thanks for your great feedback and for supporting local business.
Price match? No problem👍
Informative, honest and professional. Add a price match and it was a faultless experience!
1 grudnia 2025
Odpowiedź od Richer Sounds - Reigate
Thank you for your wonderful feedback
Doświadczenie Trustpilot
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
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