A great price a further reduction after purchased rang and a refund was made with no quibble. All the personnel I spoke was most helpful. The TV was delivered the next day at no extra cost The five s... Zobacz więcej
Reakcja na opinię
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
Great and very fast service from the team at Reading, got what I wanted and also price matched to another retailer with no hassle at all. I will check them out first for future purchases
Reakcja na opinię
I was served by Luke in Telesales who was patient & helpful. I've been a Richer customer since 1989 & NEVER had a problem - always pleasant to browse & purchase. Despite opting for free postage... Zobacz więcej
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My LG OLED was showing screen burn after 4 years. Richer customer support was excellent despite my fit of anger at the situation. They recommended not going on the OLED route again but as LG now offer... Zobacz więcej
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Informacje dotyczące firmy
Napisane przez firmę
Richer Sounds is a British home entertainment retailer that operates through a chain of 51 stores and through online, mainly in England. The business was 100% owned by Julian Richer, the founder and managing director of the company, who in 2019 sold 60% of its shares to an employee ownership trust.
Dane kontaktowe
114 Oxford Road, RG1 7NE, Reading, Zjednoczone Królestwo
- 0333 900 0044
4,9
Doskonała
2 tys. recenzji
Zaprasza klientów do wystawiania recenzji
Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje
W Trustpilot przywiązujemy wagę do treści tworzonych przez ludzi. Firma może jednak dodatkowo korzystać z naszego narzędzia wspomaganego przez sztuczną inteligencję, które pomaga w przygotowywaniu odpowiedzi.
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Great service from start to finish
Great and very fast service from the team at Reading, got what I wanted and also price matched to another retailer with no hassle at all. I will check them out first for future purchases
22 sierpnia 2026
Odpowiedź od Richer Sounds - Reading
Thank you for your 5 star review, it’s lovely to read your comments.
Great service from the Reading Team
Great service from the Reading Team. Happy to answer all my questions with quick and efficient aervixe
21 sierpnia 2026
Odpowiedź od Richer Sounds - Reading
Thanks for leaving us a 5* review. It really does make the hard work we put into customer service worthwhile.
Excellent sevice
A great price a further reduction after purchased rang and a refund was made with no quibble. All the personnel I spoke was most helpful. The TV was delivered the next day at no extra cost The five stars well deserved. I would recommend Richer Sounds.
19 sierpnia 2026
Odpowiedź od Richer Sounds - Reading
Thanks for your feedback, great to read you were happy with our service.
Top service and products
Great service and help as usual, along with great quality products at good prices
9 sierpnia 2026
Odpowiedź od Richer Sounds - Reading
Thanks for your kind feedback, we really appreciate your kind words. Hope to see you again soon.
The sales person was very helpful in…
The sales person was very helpful in selecting the product, which was delivered the following day as promised.
Excellent service!
17 sierpnia 2026
Odpowiedź od Richer Sounds - Reading
Thanks for your kind review, we look forward to your next visit.
Great helpful team with supportive…
Great helpful team with supportive aftercare support when resolving technical issues
16 sierpnia 2026
Odpowiedź od Richer Sounds - Reading
Thank you for your 5 star review!
Your guys always listen closely to my…
Your guys always listen closely to my comments and help me to choose the best solution. I had mad a mistake buying one product but this was taken back and I spent more buying a much better product which I am now very happy with. Excellent service thanks, Paul
10 sierpnia 2026
Odpowiedź od Richer Sounds - Reading
Thank you for your wonderful feedback
30 years of quality
Always loved Richer Sounds. Been using them for 30 years (give or take) and their service remains the same. Top quality products sold by friendly, knowledgeable staff who are on hand for all my questions. I also love they don’t push the sale, they are just very very helpful. Well done Richer Sounds…here’s to 30 more years 🥂
9 sierpnia 2026
Odpowiedź od Richer Sounds - Reading
Thank you for your wonderful feedback
Odpowiedź od Richer Sounds - Reading
Thanks for your kind review, we look forward to your next visit.
Excellent advice and service
Excellent service, good advice, quick delivery. Have now placed two orders and great experience both times.
6 sierpnia 2026
Odpowiedź od Richer Sounds - Reading
Thanks for your kind feedback, we really appreciate your kind words. Hope to see you again soon.
Amazing Service
Rory, from the Reading store was amazingly helpful and helped me find exactly what I was looking for.
I will definitely shop with Richer Sounds again.
Great service, great products and value for money.
5 sierpnia 2026
Odpowiedź od Richer Sounds - Reading
Thanks for your feedback, great to read you were happy with our service.
Needed new wireless speaker
Needed new wireless speaker. Was able to bring my old one and preferred new one which they sourced from another shop and compare for 30 mins using my own music from iPhone. I bought new one and once home it was excellent. Nice job. Dave
5 sierpnia 2026
Odpowiedź od Richer Sounds - Reading
Thanks for leaving us a 5* review. It really does make the hard work we put into customer service worthwhile.
Odpowiedź od Richer Sounds - Reading
Thanks for your kind review, we look forward to your next visit.
Efficient store pick-up
CD player delivered into store for pick-up one day earlier than scheduled. Call from store to advise and easy pick-up.
31 lipca 2026
Odpowiedź od Richer Sounds - Reading
Thanks for your kind feedback, we really appreciate your kind words. Hope to see you again soon.
Great customer service as ever from…
Great customer service as ever from Richer Sounds in Reading, especially Rory who pointed me in the right direction when choosing my next TV.
30 lipca 2026
Odpowiedź od Richer Sounds - Reading
Thank you for your 5 star review!
James was exceptionally helpful
James was exceptionally helpful. Ordered on a Sunday, arrived Monday.
19 lipca 2026
Odpowiedź od Richer Sounds - Reading
Thanks for your feedback, reading your comments was a real pleasure. Thanks again for your continued support.
Very good as usual
Very good as usual. Not sure who courier was used but the driver threw all of the packets/boxes around the van when trying to dig out the speakers. Did not seem to be bothered when I asked if he was not concerned anything breaking. Just shrugged.
16 lipca 2026
Odpowiedź od Richer Sounds - Reading
Thanks for your great feedback and for supporting local business.
Knowledgeable staff who provided…
Knowledgeable staff who provided excellent client service
16 lipca 2026
Odpowiedź od Richer Sounds - Reading
Thank you for your 5 star review!
A good range of quality items, nice staff
On entering the shop, I was instantly greeted by friendly staff, they were knowledgeable and helpful. They offered products to suit my needs. The unit I purchased is excellent. Perfect for my system. Richer Sounds was a recommendation from my brother, he was full of praise for your shop, and I have to agree. Thanks for your service and quality range.
15 lipca 2026
Odpowiedź od Richer Sounds - Reading
Thank you for your 5 star review!
Great selection and knowledgable staff
Great selection and knowledgable staff
2 lipca 2026
Opinia niezależna
Odpowiedź od Richer Sounds - Reading
Thanks for leaving us a 5* review. It really does make the hard work we put into customer service worthwhile.
Doświadczenie Trustpilot
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