Richer Sounds - Reading Recenzje 

1836
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Wynik TrustScore: 5 na 5

4,9

114 Oxford Road, RG1 7NE Reading, GB

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Zobacz, co mówią recenzenci

Oceniono na 5 z 5

Great products Super helpful staff Pleasurable experience either browsing or buying. The tv, speakers and speaker cables in my home bought from you bring me lots of joy.

Reakcja na opinię

Oceniono na 5 z 5

I ordered a Cambridge CD player via the Richer Sounds website. A nicely laid out website and very easy to use when it came to ordering the product. The item arrived promptly and well packaged. Easil... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

I bought a Marantz cd receiver and couldn't connect to the internet on my network. I took it back, tested it and found it was fine. The manager then updated the software for me and I was able to conne... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

Have just bought a new record deck and speakers from the Reading Branch. I would like to thank the staff for their knowledge and helpfulness a really good experience

Reakcja na opinię


Informacje dotyczące firmy

  1. Sklep Hi-fi
  2. również w kategorii:
  3. Sklep RTV
  4. Sklep TV

Napisane przez firmę

Richer Sounds is a British home entertainment retailer that operates through a chain of 51 stores and through online, mainly in England. The business was 100% owned by Julian Richer, the founder and managing director of the company, who in 2019 sold 60% of its shares to an employee ownership trust.


Dane kontaktowe

  • 114 Oxford Road, RG1 7NE, Reading, Zjednoczone Królestwo

  • 0333 900 0044

4,9

Doskonała

Wynik TrustScore: 5 na 5

2 tys. recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

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Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.

4,9

Wszystkie recenzje

(1836)

Liczba recenzji w ciągu ostatnich 12 miesięcy: 24 500

Napisz recenzję
Firmy korzystające z platformy Trustpilot nie mogą oferować żadnych zachęt ani płacić za ukrywanie recenzji. Recenzje są opiniami poszczególnych użytkowników, a nie platformy Trustpilot. Dowiedz się więcej

Oceniono na 5 z 5

Great products

Great products
Super helpful staff
Pleasurable experience either browsing or buying. The tv, speakers and speaker cables in my home bought from you bring me lots of joy.

10 października 2026
Logo Richer Sounds - Reading

Odpowiedź od Richer Sounds - Reading

Thank you for your 5 star review!

Oceniono na 5 z 5

GREAT SERVICE, GREAT PRODUCT

I ordered a Cambridge CD player via the Richer Sounds website. A nicely laid out website and very easy to use when it came to ordering the product. The item arrived promptly and well packaged. Easily installed into my hifi system the CD player worked brilliantly. I am very pleased with it and am now considering upgrading my record deck too. Only one place to go to do that and that is RICHER SOUNDS. I should also mention LUKE at the Reading branch of RS who answered my initial call and guided me towards my new CD player. A big THANK YOU to him and to RICHER SOUNDS for a great product and service.

7 października 2026
Logo Richer Sounds - Reading

Odpowiedź od Richer Sounds - Reading

Thank you for your 5 star review, it’s lovely to read your comments.

Oceniono na 5 z 5

Bought a TV from Reading Branch

Bought a TV from Reading Branch, very helpful and friendly Staff, top marks for them.

13 października 2026
Opinia niezależna
Logo Richer Sounds - Reading

Odpowiedź od Richer Sounds - Reading

Thanks for your feedback, great to read you were happy with our service.

Oceniono na 5 z 5

First rate customer service

I bought a Marantz cd receiver and couldn't connect to the internet on my network. I took it back, tested it and found it was fine. The manager then updated the software for me and I was able to connect to my network. First rate customer service. Staff very helpful and friendly.

7 października 2026
Logo Richer Sounds - Reading

Odpowiedź od Richer Sounds - Reading

Thank you for your wonderful feedback

Oceniono na 5 z 5

A Trusted Brand

I’ve used Richer Sounds in Reading for years. Customer service is excellent and the price is always right. Delivery this time was hours not days for a huge LG TV. They outdid themselves this time. Wouldn’t buy from anyone else for home cinema. They are true to their marketing when they say they want to have customers for life.

10 września 2026
Logo Richer Sounds - Reading

Odpowiedź od Richer Sounds - Reading

Thanks for your kind feedback, we really appreciate your kind words. Hope to see you again soon.

Oceniono na 5 z 5

Rory went above and beyond as usual

Rory went above and beyond as usual, soundbar (and TV fittings) sorted. Thx Reading Richer 👍

2 października 2026
Logo Richer Sounds - Reading

Odpowiedź od Richer Sounds - Reading

Thanks for leaving us a 5* review. It really does make the hard work we put into customer service worthwhile.

Oceniono na 5 z 5

Amazing ordering and customer service

Amazing ordering and customer service. Nothing was too much trouble and they chucked in a free £25 cleaning kits. Highly recommend!!

1 października 2026
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Odpowiedź od Richer Sounds - Reading

Thanks for your feedback, reading your comments was a real pleasure. Thanks again for your continued support.

Oceniono na 5 z 5

good advice given to me

good advice given to me, there was no rush and i was left to listen to the headphones on my own

30 września 2026
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Odpowiedź od Richer Sounds - Reading

Thanks for your 5 star review, we look forward to seeing you again next time

Oceniono na 5 z 5

T.V and stand

The people at the shop were very knowledgeable and helpful obviously up to date with the latest technology. The advice I was given was excellent and have recommended them to friends. The delivery was just as good with nice polite delivery driver.

29 września 2026
Logo Richer Sounds - Reading

Odpowiedź od Richer Sounds - Reading

Thanks for your feedback, reading your comments was a real pleasure. Thanks again for your continued support.

Oceniono na 4 z 5

Really good service from Richer Sounds

Really good service from Richer Sounds, as ever. Luke at the Reading store was very helpful, patient and knowledgeable in explaining our options to us. The only downside was the limited range of sound bars available, but we were able to sit in the experience room and hear what they sounded like. So a good outcome in the end.

25 września 2026
Logo Richer Sounds - Reading

Odpowiedź od Richer Sounds - Reading

Thank you for your feedback and for taking the time to leave us a review.

We hope you enjoy your new purchase!

Many thanks,

The Customer Experience team

Oceniono na 4 z 5

The telephone service was excellent but..

The telephone service was excellent but i found it strange that i could not order the product online myself. Staff are excellent, system seems to miss an opportunity.

26 września 2026
Logo Richer Sounds - Reading

Odpowiedź od Richer Sounds - Reading

Thank you for your feedback and for taking the time to leave us a review.

We were sorry to hear about the confusion regarding the ordering process and have spoken with our Reading branch to clarify things. We believe this was a miscommunication on our part, and we do apologise.

Items can be ordered online directly by customers, but often staff in the branch will suggest to order via the branch instead as they have access to the most up-to-date stock information, and also have the ability to pull stock from another branch when our warehouse is running low. Our apologies again if this caused any inconvenience.

We hope you enjoy your new purchase!

Many thanks,

The Customer Experience team

Oceniono na 5 z 5

James at Reading store answered the…

James at Reading store answered the phone and agreed to setup a demo of the Yamaha RS202D with my CD player. I came in store he was ready allowed me time to convince myself it was the right buy and then got a product ready and helped me carry it to the car.

25 września 2026
Logo Richer Sounds - Reading

Odpowiedź od Richer Sounds - Reading

Thanks for your great feedback and for supporting local business.

Oceniono na 5 z 5

Great customer service

Staff were really helpful with my purchase

23 września 2026
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Odpowiedź od Richer Sounds - Reading

Thanks for your kind review, we look forward to your next visit.

Oceniono na 5 z 5

Argon Audio

Spoke with James in the store about what I was looking for . Then he set up speakers to have a listen in the speaker room. Had a think about for a few hours No pressure to buy
Contacted store over the phone and purchased my floor standers
Absolutely pleased with them .

19 września 2026
Logo Richer Sounds - Reading

Odpowiedź od Richer Sounds - Reading

Thanks for your great feedback and for supporting local business.

Oceniono na 5 z 5

I had a T5X Rel Sub-woofer

I had a T5X Rel Sub-woofer
Delivered in white ..came in good time..people are knowledgeable and helpful ...also comes with a 6 yr warranty...ive purchased my whole system from Richer sounds ..never had an issue..but never been able to set up my Marantz PM7000N with the Tv even after a change of Amp..Will definitely buy from them agsin 9/10

19 września 2026
Logo Richer Sounds - Reading

Odpowiedź od Richer Sounds - Reading

Thank you for your 5 star review, it’s lovely to read your comments.

Oceniono na 5 z 5

Knowledgeable staff

Knowledgeable staff, competitive pricing, I've been buying all my audio visual items from them for over 15 years and have never been disappointed

16 września 2026
Logo Richer Sounds - Reading

Odpowiedź od Richer Sounds - Reading

Thank you for your 5 star review!

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