Friendly and very knowledgeable service. I did my research before buying a TV. I went to the shop to buy a specific LG model but left with a better specification LG tv at a better price - delighted.... Zobacz więcej
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Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Friendly and very knowledgeable service. I did my research before buying a TV. I went to the shop to buy a specific LG model but left with a better specification LG tv at a better price - delighted.... Zobacz więcej
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The time & attention provided b y the staff..they have expert views & offer tailored opinion to meet your expressed requirements. I strongly recommend (& commend) the 'after sales' support...sorted... Zobacz więcej
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Called into my local store for advice. Chatted with the manager who very politely suggested that he didn’t want me to buy anything WITHOUT a bit more information re my current A/V setup. Once at hom... Zobacz więcej
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Hobie was excellent in helping us choose a new TV and soundbar. He went above and beyond in giving us his advice and time in going through all our questions. After ordering in-store the TV and soundba... Zobacz więcej
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Richer Sounds is a British home entertainment retailer that operates through a chain of 51 stores and through online, mainly in England. The business was 100% owned by Julian Richer, the founder and managing director of the company, who in 2019 sold 60% of its shares to an employee ownership trust.
10 Church Street, PR1 3BQ, Preston, Zjednoczone Królestwo
Zaprasza klientów do wystawiania recenzji
Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje
W Trustpilot przywiązujemy wagę do treści tworzonych przez ludzi. Firma może jednak dodatkowo korzystać z naszego narzędzia wspomaganego przez sztuczną inteligencję, które pomaga w przygotowywaniu odpowiedzi.
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
The specs online (Richer Sounds and manufacturers websites) were not complete so confusing.
I popped in to my local store and they were a great help. Chatted over my options and advised me on their best recommendation without trying to upsell me anything else.
Delivered really quickly too, but the in store experience was great. (Thank you James!!)

Odpowiedź od Richer Sounds - Preston
Purchased 65" tv and speaker package via phone to Preston shop. Whole experience was great even with the tv having a fault. Phone call to shop and exchange was agreed and processed very quickly. Thanks Matt, will shop again when in the market.

Odpowiedź od Richer Sounds - Preston
Fantastic experience with Richer Sounds. I pre-ordered the 77” Samsung S90F OLED and was kept well informed the whole time, with clear and timely updates before delivery. The TV arrived exactly as expected, well handled, and the process was completely hassle-free.
The picture quality is on another level — incredibly sharp with rich colours and deep blacks that make movies and sports look amazing. A big thank you to the staff as well for their professionalism and great communication throughout.
If you’re buying a premium TV, you really can’t go wrong with Richer Sounds. Highly recommended!

Odpowiedź od Richer Sounds - Preston
Great people to do business with.
Bought a new tv for a friend who couldn't see what was going on with the channel guide. Bigger TV, bigger letters and job done. Well priced and available in store.
Easy to pick up, helpful staff, they have a dog in store, What's not to like?

Odpowiedź od Richer Sounds - Preston
Fantastic service from all the team at Preston. Had a 98 inch tv installed upstairs in a bedroom. Special mention to Geoff and the delivery guys. Couldn’t be happier.
Very helpful staff , went in originally for a different speaker but glad I waited. Good discount for first purchase and first as a VIP.
Ordered some acoustic energy ae100 mk 2. More than happy.

Odpowiedź od Richer Sounds - Preston
I am pleased with the Audio Technica turntable and the Steljes NS3 speakers but had some difficulty setting up the speakers with the banana plugs provided which were poor quality and did not connect properly. Eventually I had to abandon them and connect the stripped terminal wires directly to get the right speaker to function correctly.

Odpowiedź od Richer Sounds - Preston
Shop manager arranged delivery at no charge. Excellent service

Odpowiedź od Richer Sounds - Preston
Had a positive phone chat about our choice with Matt. TV came on time, pleasant delivery guys. All set up and really pleased with the whole thing. Our second TV from Richer Sounds.

Odpowiedź od Richer Sounds - Preston
Staff at Richer Sounds in Preston are always helpful and knowledgeable. Customer service is great and they provide details about the product so the right choice is made. I always make Richer Sounds my first choice for TV / Tech

Odpowiedź od Richer Sounds - Preston
I've used Richer Sounds for TV's, DVD Players and audio for over 20 years. My latest purchase is an LG C5 TV. I did a lot of research about both the TV and the best price before buying from Richer Sounds, Not only did they offer the best price deal but they also offered their customary friendly and informative service. Incidentally, if you're looking for a new TV the C5 is stunning.

Odpowiedź od Richer Sounds - Preston
Fantastic service from Howie and James at the Preston Store as per usual. I had ordered a Kanto Sub8 in black from Preston but they were unavailable for about a month or so, they managed to get me a matt grey version instead within a few days. They kept instouch with me throughout the issue, I couldn't be happier with the service.

Odpowiedź od Richer Sounds - Preston
We bought a LG tv and soundbar from Richer Sounds. There were some unforseen complications in getting it all set up but Howie,the manager was an absolute superstar. 10 out of 10 for customer service.

Odpowiedź od Richer Sounds - Preston
Howie very obliging over a within-guarantee exchange, and new product very good at a good VIP price.
Bought Marantz CD6007 to replace a Sony CD that is over 15 years old. Service as always perfect. Great chat with staff about how speaker technology is changing to contained powered units. The Marantz CD6007 setup an absolute doddle. Tested on three different amplifier and speaker setups. The sounds from it are clean and nicely balanced. The real bonus the headphone out on the front. The sound on FiiO headphones I recently bought is superb. Detailed balanced sound and excellent stereo sound stage depth. Lovely 😍

Odpowiedź od Richer Sounds - Preston

Odpowiedź od Richer Sounds - Preston
Friendly and knowledgeable. Well judged answers that struck a good balance between being well informed but not patronising. I will certainly use them again.

Odpowiedź od Richer Sounds - Preston
Excellent service in the shop. Extremely knowledgeable staff who answered all my questions showing product knowledge. Very satisfied with the turntable I purchased which met all my requirements and was cheaper the one I had I had had thought I wanted but would not have been suitable for me
I found RIcher Sounds on line had a very large stock of tv’s to make a selection from. The information on each tv was very clear and helped me to choose which one I wanted to purchase.

Odpowiedź od Richer Sounds - Preston
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.
Dowiedz się więcej o procesie recenzji Trustpilot.
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Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.