Well, firstly, Richer Sounds is the go to when buying anything that can’t be understood by old people. The staff there are always so patient and don’t make you feel as though you are a dim-wit simpl... Zobacz więcej
Reakcja na opinię
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Zobacz, co mówią recenzenci
I have been going to Richer Sounds for so many years, bought everything from headphones to AV receivers and always fantastic staff Always very helpful doesn't matter what question it is they always... Zobacz więcej
Reakcja na opinię
I was not sure what cartridge to buy to fit our Denon turntable. Jay took time to explain what was available and how they would sound. On his advice I purchased 2 Ortofon Blue ( one was a gift). We ar... Zobacz więcej
Reakcja na opinię
We walked into the store at 1515 on a Sunday as we needed a TV that we could take home that day. We had a few models in mind and Ying checked the availability very quickly. I then mentioned I was lo... Zobacz więcej
Reakcja na opinię
Informacje dotyczące firmy
- Sklep Hi-fi
- również w kategorii:
- Sklep RTV
- Sklep TV
Napisane przez firmę
Richer Sounds is a British home entertainment retailer that operates through a chain of 51 stores and through online, mainly in England. The business was 100% owned by Julian Richer, the founder and managing director of the company, who in 2019 sold 60% of its shares to an employee ownership trust.
Dane kontaktowe
87-89 Exeter Street, PL4 0AH, Plymouth, Zjednoczone Królestwo
- 0333 900 0047
4,9
Doskonała
2 tys. recenzji
Zaprasza klientów do wystawiania recenzji
Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje
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Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Odpowiedź od Richer Sounds - Plymouth
Thank you for your wonderful feedback
Excellent service
Price was competitive, communication regarding my order was excellent. Staff were polite, friendly and knowledgeable.
21 maja 2026
Odpowiedź od Richer Sounds - Plymouth
Thanks for your feedback, great to read you were happy with our service.
Really pleased with both product and service.
I had previously bought a refurbished receiver that didn’t work and caused me a lot of problems. The receiver from R/S did exactly what I was promised, delivering 7.1 Dolby and supporting other devices. When I had questions, they were answered punctually and in a manner that I understood. I couldn’t be more pleased.
18 maja 2026
Odpowiedź od Richer Sounds - Plymouth
Thanks for your feedback, great to read you were happy with our service.
Easy company to deal with
Purchased a turntable in the clearance sale. Got a good deal for a nice turntable. Turntable came within two days and was easy to set up and start playing my vinyl. Dealt with Josh who was quick to answer my queries and made the purchasing process very easy
18 maja 2026
Odpowiedź od Richer Sounds - Plymouth
Thanks for your feedback, great to read you were happy with our service.
Doing everything right
Doing everything right. Very happy with attention, service and excellent fitting of tv the same day as purchased. Very happy customer.
18 maja 2026
Odpowiedź od Richer Sounds - Plymouth
Thanks for your 5 star review, we look forward to seeing you again next time
They obviously knew about the product…
They obviously knew about the product they were selling and were very helpful.
18 maja 2026
Odpowiedź od Richer Sounds - Plymouth
Thanks for your feedback, reading your comments was a real pleasure. Thanks again for your continued support.
I have used Richer Sounds for over 40…
I have used Richer Sounds for over 40 years, I have visited our Plymouth branch also made purchases on line, and never had anything to complain about.
Thanks to Richer Sounds I successfully upgraded my entertainment systems over the years with the upmost care and consideration a company could give.
I still remember my first visit buying a sound system for my first house, a sat in a room within the shop of our Plymouth branch and felt like royalty trying different systems to suit my needs.
And nothing has changed.
Thank you Richer Sounds for everything,.
I wish you all the best.
Kindest regards Chris CSF
14 maja 2026
Odpowiedź od Richer Sounds - Plymouth
Thank you for your 5 star review!
Excellent service
Excellent service. Jamie was very informative,polite and very helpful
24 kwietnia 2026
Odpowiedź od Richer Sounds - Plymouth
Thanks for your feedback, great to read you were happy with our service.
Very good experience
Very good experience, left to browse and then great help when required.
Would definitely purchase again from this store.
8 maja 2026
Odpowiedź od Richer Sounds - Plymouth
Thank you for your wonderful feedback
Friendly & informative staff.
7 maja 2026
Odpowiedź od Richer Sounds - Plymouth
Thanks for your feedback, great to read you were happy with our service.
Jamie from the Plymouth store was…
Jamie from the Plymouth store was extremely helpful and managed to pair me with a fantastic record player. I greatly appreciate the help.
7 maja 2026
Odpowiedź od Richer Sounds - Plymouth
Thanks for your feedback, great to read you were happy with our service.
Recommend Plymouth branch
Jay and Josh were very supportive and understand my needs. After two demo sessions ended up with Onkyo a50 and Dali opticon 6mk2. They're great! The best money spent in my life.
Highly reccomend richer sounds Plymouth.
1 maja 2026
Odpowiedź od Richer Sounds - Plymouth
Thanks for your great feedback and for supporting local business.
Odpowiedź od Richer Sounds - Plymouth
Thank you for your 5 star review!
I have given Richer Sounds 5 stars…
I have given Richer Sounds 5 stars because that’s what they deserve.
VIP experience is fantastic, being able to collect my new TV and Soundbar whilst the shop is closed to the general public is a nice touch.
6 year warranty included what’s not to like?
Great customer service .
2 maja 2026
Odpowiedź od Richer Sounds - Plymouth
Thank you for your wonderful feedback
fabulous staff with good technical…
fabulous staff with good technical knowledge and advice at a great price,with great service.
29 kwietnia 2026
Odpowiedź od Richer Sounds - Plymouth
Thanks for your 5 star review, we look forward to seeing you again next time
Excellent customer service from Jamie…
Excellent customer service from Jamie at the Plymouth branch. Excellent knowledge on tv’s and made my experience there great. Purchased a tcl tv and I am over the moon with it. Will definitely be purchasing more items from there and would highly recommended them to family and friends
1 maja 2026
Odpowiedź od Richer Sounds - Plymouth
Thanks for your feedback, great to read you were happy with our service.
The best customer service ever
The best customer service ever. Jamie answered emails (all 30 of them) in minutes, even on the weekend. Sorted any questions, and arranged for free collection (and redelivery) when a problem arose. They even gave me another 10% off, as a sale began while I was waiting for the repair. Brilliant!
25 kwietnia 2026
Odpowiedź od Richer Sounds - Plymouth
Thanks for your kind feedback, we really appreciate your kind words. Hope to see you again soon.
A satisfied customer
Arranged a time for a demonstration of a high fi. The listening room was set up with the items which I wanted to hear. Staff were helpful and knowledgeable and were able to supply what I required from stock. A very pleasant experience
1 maja 2026
Odpowiedź od Richer Sounds - Plymouth
Thanks for your kind review, we look forward to your next visit.
Odpowiedź od Richer Sounds - Plymouth
Thank you for your wonderful feedback
very helpful and friendly staff
30 kwietnia 2026
Odpowiedź od Richer Sounds - Plymouth
Thanks for your feedback, reading your comments was a real pleasure. Thanks again for your continued support.
Doświadczenie Trustpilot
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