⭐⭐⭐⭐⭐ Fantastic service at the Plymouth Exeter Road branch!I recently visited the branch to purchase some interconnection cables and was served by Yang. He mentioned he was new to the sales team, but... Zobacz więcej
Reakcja na opinię
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
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Very helpful assistant in the shop, delivery arrived on time and received a phone call to advise us that it had arrived in the shop. Excellent price given with the additional VIP voucher. Would defin... Zobacz więcej
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I needed a new 10m, HDMI cable and like trying to pick a toothpaste of a supermarket shelf found it a bit confusing! One 'phone call later and I was very satisfied that I had ordered the right one,... Zobacz więcej
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Polite, well informed, friendly, helpful staff who clearly enjoy their work. Competitively priced quality product making this store my one stop shop for my AV requirements. Only suggestion for the fut... Zobacz więcej
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Informacje dotyczące firmy
Napisane przez firmę
Richer Sounds is a British home entertainment retailer that operates through a chain of 51 stores and through online, mainly in England. The business was 100% owned by Julian Richer, the founder and managing director of the company, who in 2019 sold 60% of its shares to an employee ownership trust.
Dane kontaktowe
87-89 Exeter Street, PL4 0AH, Plymouth, Zjednoczone Królestwo
- 0333 900 0047
4,9
Doskonała
2 tys. recenzji
Zaprasza klientów do wystawiania recenzji
Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje
W Trustpilot przywiązujemy wagę do treści tworzonych przez ludzi. Firma może jednak dodatkowo korzystać z naszego narzędzia wspomaganego przez sztuczną inteligencję, które pomaga w przygotowywaniu odpowiedzi.
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Friendly & informative staff.
7 maja 2026
Odpowiedź od Richer Sounds - Plymouth
Thanks for your feedback, great to read you were happy with our service.
Jamie from the Plymouth store was…
Jamie from the Plymouth store was extremely helpful and managed to pair me with a fantastic record player. I greatly appreciate the help.
7 maja 2026
Odpowiedź od Richer Sounds - Plymouth
Thanks for your feedback, great to read you were happy with our service.
Recommend Plymouth branch
Jay and Josh were very supportive and understand my needs. After two demo sessions ended up with Onkyo a50 and Dali opticon 6mk2. They're great! The best money spent in my life.
Highly reccomend richer sounds Plymouth.
1 maja 2026
Odpowiedź od Richer Sounds - Plymouth
Thanks for your great feedback and for supporting local business.
Odpowiedź od Richer Sounds - Plymouth
Thank you for your 5 star review!
I have given Richer Sounds 5 stars…
I have given Richer Sounds 5 stars because that’s what they deserve.
VIP experience is fantastic, being able to collect my new TV and Soundbar whilst the shop is closed to the general public is a nice touch.
6 year warranty included what’s not to like?
Great customer service .
2 maja 2026
Odpowiedź od Richer Sounds - Plymouth
Thank you for your wonderful feedback
fabulous staff with good technical…
fabulous staff with good technical knowledge and advice at a great price,with great service.
29 kwietnia 2026
Odpowiedź od Richer Sounds - Plymouth
Thanks for your 5 star review, we look forward to seeing you again next time
Excellent customer service from Jamie…
Excellent customer service from Jamie at the Plymouth branch. Excellent knowledge on tv’s and made my experience there great. Purchased a tcl tv and I am over the moon with it. Will definitely be purchasing more items from there and would highly recommended them to family and friends
1 maja 2026
Odpowiedź od Richer Sounds - Plymouth
Thanks for your feedback, great to read you were happy with our service.
The best customer service ever
The best customer service ever. Jamie answered emails (all 30 of them) in minutes, even on the weekend. Sorted any questions, and arranged for free collection (and redelivery) when a problem arose. They even gave me another 10% off, as a sale began while I was waiting for the repair. Brilliant!
25 kwietnia 2026
Odpowiedź od Richer Sounds - Plymouth
Thanks for your kind feedback, we really appreciate your kind words. Hope to see you again soon.
A satisfied customer
Arranged a time for a demonstration of a high fi. The listening room was set up with the items which I wanted to hear. Staff were helpful and knowledgeable and were able to supply what I required from stock. A very pleasant experience
1 maja 2026
Odpowiedź od Richer Sounds - Plymouth
Thanks for your kind review, we look forward to your next visit.
Odpowiedź od Richer Sounds - Plymouth
Thank you for your wonderful feedback
very helpful and friendly staff
30 kwietnia 2026
Odpowiedź od Richer Sounds - Plymouth
Thanks for your feedback, reading your comments was a real pleasure. Thanks again for your continued support.
Easy on line ordering and collection
Easy on line ordering and collection
Staff contacted me to advise TV had arrived, very helpful instore and helped carry it to car
29 kwietnia 2026
Odpowiedź od Richer Sounds - Plymouth
Thanks for leaving us a 5* review. It really does make the hard work we put into customer service worthwhile.
Delivery very fast
Delivery very fast , plugged in after wall mounting, all good . Great price !
30 kwietnia 2026
Odpowiedź od Richer Sounds - Plymouth
Thanks for your kind review, we look forward to your next visit.
Five start from all angles
I've used Richer Sounds 10 yrs ago to source amp & speakers so when I needed another pairing I went to them again. Jamie answered my initial queries and because he was so knowledgeable and courteous I proceeded to place my order with him. New amp, new speakers and some necessary add-ons. It all arrived in two days, competitively priced and exactly what I needed. Plus, this business is owned by employees so I haven't even tried going somewhere else. Five stars from any angle.
29 kwietnia 2026
Odpowiedź od Richer Sounds - Plymouth
Thanks for your feedback, reading your comments was a real pleasure. Thanks again for your continued support.
Brilliant customer service couldn't…
Brilliant customer service couldn't have been more helpful
25 kwietnia 2026
Odpowiedź od Richer Sounds - Plymouth
Thank you for your wonderful feedback
Very friendly and polite salesperson…
Very friendly and polite salesperson called Jamie, he was also very helpful in choosing the products that i needed. Thanks Derek Ayson.
23 kwietnia 2026
Odpowiedź od Richer Sounds - Plymouth
Thank you for your 5 star review, it’s lovely to read your comments.
Exelent service, trusted retailer
Always happy to help customers. Knowledgeable and helpful
Always go back to richer sounds
16 kwietnia 2026
Odpowiedź od Richer Sounds - Plymouth
Thanks for your feedback, reading your comments was a real pleasure. Thanks again for your continued support.
Fast delivery,product top quality sound…
Fast delivery,product top quality sound quality is excellent
15 kwietnia 2026
Odpowiedź od Richer Sounds - Plymouth
Thanks for your feedback, reading your comments was a real pleasure. Thanks again for your continued support.
Over the years my late husband and I…
Over the years my late husband and I have pruchased various appliances from Richer Sounds. On every occasion the staff have been helpful and friendly and we have found no fault with any of the products. My most recebt purchase were Sony earbuds.
15 kwietnia 2026
Odpowiedź od Richer Sounds - Plymouth
Thanks for your feedback, reading your comments was a real pleasure. Thanks again for your continued support.
Outstanding advice and service
Outstanding advice and service from Josh. Delighted with the system I have purchased. Good value too.
14 kwietnia 2026
Odpowiedź od Richer Sounds - Plymouth
Thank you for your 5 star review, it’s lovely to read your comments.
Doświadczenie Trustpilot
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