Richer Sounds - Norwich Recenzje 

2045
Wynik TrustScore: 5 na 5

4,9

21 St Giles Street, NR2 1JL Norwich, GB


Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej

Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej

Zobacz, co mówią recenzenci

Oceniono na 5 z 5

Came in to replace our amplifier (bought from Richer Sounds about 25 years ago!). Great service, as ever. Salesman was very knowledgeable and spent time working out what we really needed. First recomm... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

I somehow disconnected my Wiim mini and struggled to reconnect it. Seb at Richer Sounds, Norwich was able to talk me through the process over the phone. I’m not tech savvy but he was able to very p... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

Purchased a pair of Wharfedale speakers efficient knowledgeable staff. Order arrived 2 days later. We were unable to set our system up, Tony from Norwich branch came round was extremely personable wit... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

I ordered a TV online for collection in the Norwich store, but after making the payment I realised that there was a better model for not too much more money, that I preferred. The Norwich store (Jon)... Zobacz więcej

Reakcja na opinię


Informacje dotyczące firmy

  1. Sklep Hi-fi
  2. Sklep RTV
  3. Sklep TV

Napisane przez firmę

Richer Sounds is a British home entertainment retailer that operates through a chain of 51 stores and through online, mainly in England. The business was 100% owned by Julian Richer, the founder and managing director of the company, who in 2019 sold 60% of its shares to an employee ownership trust.


Dane kontaktowe

  • 21 St Giles Street, NR2 1JL, Norwich, Zjednoczone Królestwo

  • 0333 900 0046

4,9

Doskonała

Wynik TrustScore: 5 na 5

2 tys. recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

Zaprasza klientów do wystawiania recenzji

Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje

W Trustpilot przywiązujemy wagę do treści tworzonych przez ludzi. Firma może jednak dodatkowo korzystać z naszego narzędzia wspomaganego przez sztuczną inteligencję, które pomaga w przygotowywaniu odpowiedzi.

Jak firma korzysta z Trustpilot

Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.

4,9

Wszystkie recenzje

(2045)

Liczba recenzji w ciągu ostatnich 12 miesięcy: 23 511

Napisz recenzję
Firmy korzystające z platformy Trustpilot nie mogą oferować żadnych zachęt ani płacić za ukrywanie recenzji. Recenzje są opiniami poszczególnych użytkowników, a nie platformy Trustpilot. Dowiedz się więcej

Oceniono na 5 z 5

arrived and within ten minutes my…

arrived and within ten minutes my Cambridge Audio exn was ordered and arrive the very next day, as usual staff were very friendly helpful and knowledgeable all in all great experience

9 lipca 2026
Logo Richer Sounds - Norwich

Odpowiedź od Richer Sounds - Norwich

Thanks for your feedback, reading your comments was a real pleasure. Thanks again for your continued support.

Oceniono na 5 z 5

I have been purchasing hifi products…

I have been purchasing hifi products from Richer Sounds since Julian opened the first store at London Bridge and have always been a satisfied customer. In recent years, I have found the staff at the Norwich branch to be very helpful and knowledgeable.

9 lipca 2026
Logo Richer Sounds - Norwich

Odpowiedź od Richer Sounds - Norwich

Thanks for your feedback, reading your comments was a real pleasure. Thanks again for your continued support.

Oceniono na 4 z 5

Poor sales?

Poor sales?

5 lipca 2026
Logo Richer Sounds - Norwich

Odpowiedź od Richer Sounds - Norwich

Thank you for leaving us a review, I understand from speaking to the branch manager that they have since been in touch to discuss what went wrong during your experience. Of course should you need any further help please do get in touch via..

seniorcomplaintsteam@richersounds.com

The Customer Experience team

Oceniono na 4 z 5

Very helpful on the phone and always…

Very helpful on the phone and always good on price.

4 lipca 2026
Logo Richer Sounds - Norwich

Odpowiedź od Richer Sounds - Norwich

Thank you for your kind comments, we look forwarding to seeing you again and hopefully next time attaining a full five star rating!

The Customer Experience team

Oceniono na 5 z 5

Tv and mount in stock

Tv and mount in stock, matched John Lewis price and beat them with 6 year warranty.

3 lipca 2026
Logo Richer Sounds - Norwich

Odpowiedź od Richer Sounds - Norwich

Thanks for your feedback, great to read you were happy with our service.

Oceniono na 5 z 5

Brilliant (even after a hiccup)

When deliveries started to awry I was beginning to be concerned, but the lengths that the Norwich team went to in resolving the issue were impressive. Good communication and made sure I left with a smile.

3 lipca 2026
Logo Richer Sounds - Norwich

Odpowiedź od Richer Sounds - Norwich

Thank you for your 5 star review!

Oceniono na 5 z 5

Seb made the effort to what i wanted…

Seb made the effort to what i wanted like it was his own place and gave me a lot of options to what I was looking for and wasn't pushing me to get things that wouldn't work for me and was really helpful and productive with me asking questions when he suggested things that I wanted more info on I got the best stuff that I needed and wanted from him would recommend talking to him when it comes to systems

30 czerwca 2026
Logo Richer Sounds - Norwich

Odpowiedź od Richer Sounds - Norwich

Thank you for your wonderful feedback

Oceniono na 5 z 5

Practical advice

Practical advice, good price and promt delivery

30 czerwca 2026
Logo Richer Sounds - Norwich

Odpowiedź od Richer Sounds - Norwich

Thanks for your kind feedback, we really appreciate your kind words. Hope to see you again soon.

Oceniono na 5 z 5

The staff were helpful and friendly …

The staff were helpful and friendly Made a comment about my Richer Sounds customer number as never seen one so low. Explained I used to use the London Bridge store back in the 70's

30 czerwca 2026
Logo Richer Sounds - Norwich

Odpowiedź od Richer Sounds - Norwich

Thank you for your 5 star review, it’s lovely to read your comments.

Oceniono na 5 z 5

WiiM pro streamer

Needed to replace a basic streamer for realistically just for streaming radio from my iPad. The advice was as usual helpful on all options. As I already purchased a EVO 150 SE the advice was practical on what I needed nothing more nothing less price etc.
So great stuff Richer sound .top notch stuff.

27 czerwca 2026
Logo Richer Sounds - Norwich

Odpowiedź od Richer Sounds - Norwich

Thanks for your kind review, we look forward to your next visit.

Oceniono na 5 z 5

staff were knowledgeable and helpful

staff were knowledgeable and helpful

they sell quality goods rather than the cheap Chinese cr*p we're inundated with on other, larger retail outlets with jungle-sounding names

would recommend and visit again

22 maja 2026
Logo Richer Sounds - Norwich

Odpowiedź od Richer Sounds - Norwich

Thanks for your 5 star review, we look forward to seeing you again next time

Oceniono na 5 z 5

Tony arrived ahead of time was quick to…

Tony arrived ahead of time was quick to diagnose the problem and rectify an out of balance system with issues. Problems sorted efficiently and with a new set up easy to manage

17 czerwca 2026
Logo Richer Sounds - Norwich

Odpowiedź od Richer Sounds - Norwich

Thanks for your feedback, great to read you were happy with our service.

Oceniono na 5 z 5

Very helpful

Very helpful, understanding and knowledgeable, no hard sell at all.
We left with more than we came in for!
No1 destination.

13 czerwca 2026
Logo Richer Sounds - Norwich

Odpowiedź od Richer Sounds - Norwich

Thanks for your kind review, we look forward to your next visit.

Oceniono na 5 z 5

Good advice matching amp to speakers and room.

I called on a Wednesday and knew more or less what I wanted for an amp but needed advice for the right speakers to go with it. Roger at the Norwich shop suggested Wharfdale Diamond speakers . The next day I called to order them and on Friday they arrived with an extra payment for next day delivery . The speakers are fantastic as is the Marantz amp.

11 czerwca 2026
Logo Richer Sounds - Norwich

Odpowiedź od Richer Sounds - Norwich

Thanks for your kind feedback, we really appreciate your kind words. Hope to see you again soon.

Oceniono na 5 z 5

The usual caring

The usual caring, attentive and informed service from Richer Sounds. Special mention for Roger at the Norwich store for his top advice

11 czerwca 2026
Logo Richer Sounds - Norwich

Odpowiedź od Richer Sounds - Norwich

Thanks for your great feedback and for supporting local business.

Oceniono na 5 z 5

I was really surprised how richer…

I was really surprised how richer sounds seen to cover all aspects of customer service.I would certainly use them again in the future.And I will recommend my family and friends do the same.

11 czerwca 2026
Logo Richer Sounds - Norwich

Odpowiedź od Richer Sounds - Norwich

Thank you for your 5 star review!

Oceniono na 5 z 5

Excellent service and customer care…

Excellent service and customer care from the team at RicherSounds. Purchase a Cinema surround system and with there in depth knowledge have installed and set it up with ease, it sounds amazing. Thanks team.

5 czerwca 2026
Logo Richer Sounds - Norwich

Odpowiedź od Richer Sounds - Norwich

Thank you for your 5 star review!

Oceniono na 5 z 5

Went into Norwich store for a black…

Went into Norwich store for a black Sonos Gen 2 kit wall mount on the weekend. The store had one in the warehouse and would be available for delivery on Monday. Paid for the wall mount and then received update on delivery, it arrived on the Monday!

6 czerwca 2026
Logo Richer Sounds - Norwich

Odpowiedź od Richer Sounds - Norwich

Thanks for your feedback, great to read you were happy with our service.

Doświadczenie Trustpilot

Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.

Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.

Dowiedz się więcej o procesie recenzji Trustpilot.

Oto 8 wskazówek jak napisać świetną recenzję.

Weryfikacja może pomóc zapewnić, że recenzje, które czytasz na Trustpilot są napisane przez prawdziwych ludzi.

Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.

Dowiedz się więcej