Richer Sounds - Newcastle Recenzje 

2460
Wynik TrustScore: 5 na 5

4,9

94-96 Clayton Street, NE1 5PG Newcastle, GB


Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej

Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej

Zobacz, co mówią recenzenci

Oceniono na 5 z 5

I've bought my last 3 TV's from Richer Sounds and found them to very helpful and professional every time. On this occasion I was looking online for a price match...it was a Sunday morning but I got a... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

Ethan’s help in choosing my turntable was invaluable. He answered emails and my questions promptly and invested time. When I went to choose my turntable, both Ethan and Harry were knowledgeable and ma... Zobacz więcej

Oceniono na 5 z 5

For most of my life I've used a well know chain for HiFi/TV/ and other items. Having moved to Newcastle what a difference I've noticed when using Richer sounds. The telephone lines are answered by na... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

We went to the shop in Newcastle upon Tyne and spoke to Colin. We needed a new amplifier for our HiFi. Colin was extremely knowledgable and very friendly. Had full confidence in him helping us choose.... Zobacz więcej

Reakcja na opinię


Informacje dotyczące firmy

  1. Sklep Hi-fi
  2. Sklep RTV
  3. Sklep TV

Napisane przez firmę

Richer Sounds is a British home entertainment retailer that operates through a chain of 51 stores and through online, mainly in England. The business was 100% owned by Julian Richer, the founder and managing director of the company, who in 2019 sold 60% of its shares to an employee ownership trust.


Dane kontaktowe

  • 94-96 Clayton Street, NE1 5PG, Newcastle, Zjednoczone Królestwo

  • 0333 900 0032

4,9

Doskonała

Wynik TrustScore: 5 na 5

2 tys. recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

Zaprasza klientów do wystawiania recenzji

Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje

W Trustpilot przywiązujemy wagę do treści tworzonych przez ludzi. Firma może jednak dodatkowo korzystać z naszego narzędzia wspomaganego przez sztuczną inteligencję, które pomaga w przygotowywaniu odpowiedzi.

Jak firma korzysta z Trustpilot

Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.

4,9

Wszystkie recenzje

(2460)

Liczba recenzji w ciągu ostatnich 12 miesięcy: 23 626

Napisz recenzję
Firmy korzystające z platformy Trustpilot nie mogą oferować żadnych zachęt ani płacić za ukrywanie recenzji. Recenzje są opiniami poszczególnych użytkowników, a nie platformy Trustpilot. Dowiedz się więcej

Oceniono na 5 z 5

very friendly and knowledgeable staff

very friendly and knowledgeable staff, no pushy sales just good advice.Left shop with info we needed to decide on product subsequently purchasing by phone on the same day

16 kwietnia 2026
Logo Richer Sounds - Newcastle

Odpowiedź od Richer Sounds - Newcastle

Thanks for your kind feedback, we really appreciate your kind words. Hope to see you again soon.

Oceniono na 5 z 5

Great in store knowledge (Dale

Great in store knowledge (Dale, store manager), very helpful recommendation, fantastic product range and very efficient home delivery.

4 kwietnia 2026
Logo Richer Sounds - Newcastle

Odpowiedź od Richer Sounds - Newcastle

Thanks for your great feedback and for supporting local business.

Oceniono na 5 z 5

Excellent Staff in the Newcastle shop

I dealt with the staff at the Newcastle branch when I bought my new speakers and I couldn’t fault them. There was an issue with delivery which they sorted out very quickly to my benefit, thank you.

13 kwietnia 2026
Logo Richer Sounds - Newcastle

Odpowiedź od Richer Sounds - Newcastle

Thanks for your kind review, we look forward to your next visit.

Oceniono na 5 z 5

Very helpful at their Newcastle store…Floor Standing Speakers

Very helpful at their Newcastle store when I was selecting a pair of floor standing speakers. They set up 3 different pairs to listen to, and organised their delivery, which arrived less than 48 hours later. Many many thanks to Callum, who was so patient, cheers Callum!

14 kwietnia 2026
Logo Richer Sounds - Newcastle

Odpowiedź od Richer Sounds - Newcastle

Thank you for your 5 star review!

Oceniono na 5 z 5

Entry level Turntable/Amp/Speakers

Having done some initial research online I went into the Newcastle store looking for further guidance and advise on an entry level turntable/amp/speaker set up.
3 members of staff were present, one of whom immediately introduced himself and listened to my inquiry/requirements/limitations.
Over the following 45 minutes various options were discussed and a couple set up in the demonstration room.
I left with an order placed and advise as to how to set it up once delivered.
Having had the pleasure of listening to the equipment for a week now I am a very satisfied customer.

13 kwietnia 2026
Logo Richer Sounds - Newcastle

Odpowiedź od Richer Sounds - Newcastle

Thanks for your feedback, reading your comments was a real pleasure. Thanks again for your continued support.

Oceniono na 5 z 5

Great and friendly service as always.

Great and friendly service as always.
Ewan gave me as much time as I needed answering all my technical questions and gave me a follow up call to advise on connections.
Thanks again.

10 kwietnia 2026
Logo Richer Sounds - Newcastle

Odpowiedź od Richer Sounds - Newcastle

Thank you for your 5 star review!

Oceniono na 1 z 5

Keep sending me this experience form…

Keep sending me this experience form that I have filled in!

10 kwietnia 2026
Logo Richer Sounds - Newcastle

Odpowiedź od Richer Sounds - Newcastle

Thank you for your review, although I’m genuinely sorry for the frustration caused by receiving the same feedback request more than once, which is understandably annoying. Our Trustpilot invitations are triggered automatically from our emailed receipts, so we’ve raised this with them to investigate why multiple invites were sent.

Having since spoken to you directly I’m pleased we were able to get everything resolved, of course if you do receive any further duplicates, please drop us a quick email and we’ll take it up with Trustpilot straight away.

seniorcomplaintsteam@richersounds.com

Tom Griffiths
Head of Customer Experience
Richer Sounds

Oceniono na 5 z 5

Always shop at richersounds

Always shop at richersounds, 30 years a customer 👍
Excellent service from Euan and the newcastle crew.

28 marca 2026
Opinia niezależna
Logo Richer Sounds - Newcastle

Odpowiedź od Richer Sounds - Newcastle

Thank you for your 5 star review, it’s lovely to read your comments.

Oceniono na 5 z 5

Brilliant from start to finish…

Richer Sounds Newcastle were brilliant from start to finish. I’d been in the market for a new OLED TV for months, and patiently waited until the model I wanted dropped in price. As promised, RS then beat that price and offered a better warranty, all without fuss over email. The TV was then delivered the very next day at no extra cost. A pleasure to deal with - would highly recommend.

9 kwietnia 2026
Logo Richer Sounds - Newcastle

Odpowiedź od Richer Sounds - Newcastle

Thanks for your kind review, we look forward to your next visit.

Oceniono na 5 z 5

Best in town or anywhere else.

Good value. Excellent tv. Delivered quickly. The customer service is 2nd to none. Love the 6 year guarantee. I would highly recommend this company. I wouldn't buy from anywhere else now. It's the quality and that's so hard to find these days. Love them.

6 kwietnia 2026
Logo Richer Sounds - Newcastle

Odpowiedź od Richer Sounds - Newcastle

Thank you for your 5 star review, it’s lovely to read your comments.

Oceniono na 5 z 5

Fantastic service

Excellent service at Richer Sounds Newcastle. I had decided to upgrade my cd player, headphones, and possibly purchase a turntable too. After a bit of online research, I went into the shop for a chat. The staff were extremely helpful and knowledgeable and took their time to explain everything and answer my questions. It is also very useful that they have a room where you can try the equipment you are considering to make sure the sound is right for you. After a couple of visits I left with my new purchases and I am thrilled. Top marks for service and choice. I would highly recommend.

7 kwietnia 2026
Logo Richer Sounds - Newcastle

Odpowiedź od Richer Sounds - Newcastle

Thank you for your 5 star review!

Oceniono na 5 z 5

An asset to the high Street

Non judgmental in regards to my lack of tech knowledge. HONEST, GREAT VALUE..an asset to the high Street. Staff are attentive and professional.

7 kwietnia 2026
Logo Richer Sounds - Newcastle

Odpowiedź od Richer Sounds - Newcastle

Thanks for your feedback, reading your comments was a real pleasure. Thanks again for your continued support.

Oceniono na 5 z 5

Excellent staff

Excellent staff. Helpful and knowledgeable. Turntable recommendation is brilliant and really easy to use. Will definitely be back for more equipment in the future

6 kwietnia 2026
Logo Richer Sounds - Newcastle

Odpowiedź od Richer Sounds - Newcastle

Thanks for leaving us a 5* review. It really does make the hard work we put into customer service worthwhile.

Oceniono na 5 z 5

Very knowledgeable and helpful and I…

Very knowledgeable and helpful and I got a perfect system, Richer Sounds will be my go to for audio visual equipment.

4 kwietnia 2026
Logo Richer Sounds - Newcastle

Odpowiedź od Richer Sounds - Newcastle

Thanks for your great feedback and for supporting local business.

Oceniono na 5 z 5

Richer sounds richer experience

Richer sounds were recommended to me by my father in law, who’s been a customer for years.

I ordered yesterday for click and collect. I received a phone call this morning to say it was ready. The guy was super helpful and helped get the tv in the car, taking extreme care.

My wife found the same tv at a different retailer and they kept there beat promise.

Tv ordered and collected from Newcastle. Whilst waiting I didn’t realise the range of appliances they sold.

Will 100% be a returning customer for tech needs.

9 kwietnia 2026
Opinia niezależna
Logo Richer Sounds - Newcastle

Odpowiedź od Richer Sounds - Newcastle

Thanks for your feedback, great to read you were happy with our service.

Oceniono na 5 z 5

Speaker Cable - Advice & Purchase

Popped into the Newcastle store to get advice about 2 sets of speaker cables. Got one in the store, ordered the other for delivery on the day I wanted it. Can't fault the service from Richer Sounds

30 marca 2026
Logo Richer Sounds - Newcastle

Odpowiedź od Richer Sounds - Newcastle

Thanks for your feedback, reading your comments was a real pleasure. Thanks again for your continued support.

Doświadczenie Trustpilot

Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.

Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.

Dowiedz się więcej o procesie recenzji Trustpilot.

Oto 8 wskazówek jak napisać świetną recenzję.

Weryfikacja może pomóc zapewnić, że recenzje, które czytasz na Trustpilot są napisane przez prawdziwych ludzi.

Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.

Dowiedz się więcej