We bought a Samsung 43inch TV recently. We dealt with Euan who sorted our collection. After many tries we couldn't get the TV to recognise our broadband router. We rang Euan and he went above a... Zobacz więcej
Reakcja na opinię
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
We bought a Samsung 43inch TV recently. We dealt with Euan who sorted our collection. After many tries we couldn't get the TV to recognise our broadband router. We rang Euan and he went above a... Zobacz więcej
Reakcja na opinię
very helpful and knowledgeable staff. Only to happy to demo the speaker system we were looking at but also recommend a different brand / system that would fit our needs and give a better result (also... Zobacz więcej
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Excellent customer support from richersounds newcastle. All the staff were very helpful. Bought many items from this store, their knowledge on the products and after care support is 2nd to none i... Zobacz więcej
Reakcja na opinię
I was steered toward my choice of amplifier by a member of local branch (Newcastle) who suggested something a little better than I was originally looking for. Sadly I think had managed to give out the... Zobacz więcej
Reakcja na opinię
Richer Sounds is a British home entertainment retailer that operates through a chain of 51 stores and through online, mainly in England. The business was 100% owned by Julian Richer, the founder and managing director of the company, who in 2019 sold 60% of its shares to an employee ownership trust.
94-96 Clayton Street, NE1 5PG, Newcastle, Zjednoczone Królestwo
Zaprasza klientów do wystawiania recenzji
Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje
W Trustpilot przywiązujemy wagę do treści tworzonych przez ludzi. Firma może jednak dodatkowo korzystać z naszego narzędzia wspomaganego przez sztuczną inteligencję, które pomaga w przygotowywaniu odpowiedzi.
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Quick and friendly service. Staff offered to give advice about setting up my turntable and to pop back in if I needed anything else

Odpowiedź od Richer Sounds - Newcastle
Amazing service and advice yet again from the team at Newcastle store. I fully recommend Richer Sounds and I wouldn’t shop anywhere else for my TVs and Hi-Fi stuff.

Odpowiedź od Richer Sounds - Newcastle
Ethan’s help in choosing my turntable was invaluable. He answered emails and my questions promptly and invested time. When I went to choose my turntable, both Ethan and Harry were knowledgeable and made the whole experience enjoyable.

Odpowiedź od Richer Sounds - Newcastle
Always get a really good competitive price with excellent customer care.

Odpowiedź od Richer Sounds - Newcastle

Odpowiedź od Richer Sounds - Newcastle
I've bought my last 3 TV's from Richer Sounds and found them to very helpful and professional every time. On this occasion I was looking online for a price match...it was a Sunday morning but I got a quick response and they agreed to better the price I'd seen elsewhere. They arranged for free delivery and the whole process was very quick. The TV arrived 3 days later with the delivery team also very professional and arriving at the time promised. All in all, another excellent experience dealing with this company. Many thanks.

Odpowiedź od Richer Sounds - Newcastle
We went to the shop in Newcastle upon Tyne and spoke to Colin. We needed a new amplifier for our HiFi. Colin was extremely knowledgable and very friendly. Had full confidence in him helping us choose. Delivery is free and said it would take a few days but it actually came the next day just over 24 hours after we ordered. We have used these in the past many many years ago, so hence why we went there. Cannot recommend enough, excellent service and staff. Thank you

Odpowiedź od Richer Sounds - Newcastle
Colin ordered me a Musical Fidelity M6si in the afternoon and it was delivered the next day
He is always friendly and welcoming. Thank you Colin

Odpowiedź od Richer Sounds - Newcastle
For most of my life I've used a well know chain for HiFi/TV/ and other items. Having moved to Newcastle what a difference I've noticed when using Richer sounds. The telephone lines are answered by native English speakers, in store the staff are VERY knowledgeable and the pricing is very competitive. Ethan could not have been more helpful. Delivery was as promised.

Odpowiedź od Richer Sounds - Newcastle
Excellent service in shop and prompt delivery.
The 'we are are rewind' unit seems ok, bluetooth a bit fiddly to set up but getting there!

Odpowiedź od Richer Sounds - Newcastle
I was looking to upgrade my old 90's purchased HiFi to a wireless BT setup due to my audio room refurbishment. I first visited the Newcastle store back in May to explore options for a new record deck and desk speakers. Although I had some ideas of my own from research I was open to suggestions. The Staff were friendly and helpful. Listening to my requirements and offering suggestions. My Sales Adviser Ethan advised me on several record decks and offered the use of the demonstration room to test out a pair of Ruark MR1 mk3 speakers, He explored my particular tastes and gave me a variety of artists to listen to. All in a very relaxed unhurried atmosphere. atmosphere. I explained I was unable to purchase until room refurbishment was completed, but he wrote the spec details down for me and told me to periodically check with the store for stock availability. I duly purchased the items a couple of weeks back, Ethan even helped carry the goods to the car. Excellent customer service all round from Newcastle store. Recommended!

Odpowiedź od Richer Sounds - Newcastle
Phoned up one day to order and collect the following day. Friendly and helpful service on both occasions.

Odpowiedź od Richer Sounds - Newcastle
Staff were very friendly and helpful. Very quick delivery as item was not in stock at the store.

Odpowiedź od Richer Sounds - Newcastle
I use richer sounds newcastle regularly for all my home cinema, hi fi equipment Dale and the guys all very knowledgeable and very helpful always a pleasure go over there

Odpowiedź od Richer Sounds - Newcastle
Great staff. Euan advised us and helped get the system we wanted.
Very happy with everything

Odpowiedź od Richer Sounds - Newcastle
I was able to order my full Sony package at your Newcastle store.I took advantage of the generous discounts offered. I called in with my son and your staff member,Harry was very helpful and friendly.

Odpowiedź od Richer Sounds - Newcastle

Odpowiedź od Richer Sounds - Newcastle
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