I was after a specific product after reading some reviews. Visited the London bridge shop to get a view of the item. Some details were highlighted regarding the TV which I was unaware of by the emplo... Zobacz więcej
Reakcja na opinię
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
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Amazing customer service.Absolutely no reason anyone should be buying from Amazon for their hifi / TV. great advice given and if you sign up you receive 6 year warranty and price offers. So good.
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Excellent experience at Richer Sounds - very knowledgeable, helpful and accommodating team! Thank you so much for all your help, especially Alex and Malek (Tooley Street) and Tim and Joe (Chiswick)! H... Zobacz więcej
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Let’s even leave out the amazing projector I got and let’s talk about the customer service.top notch!! Mr robin was on great great service and in my opinion should be given a triple raise
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Informacje dotyczące firmy
- Sklep Hi-fi
- również w kategorii:
- Sklep RTV
- Sklep TV
Napisane przez firmę
Richer Sounds is a British home entertainment retailer that operates through a chain of 51 stores and through online, mainly in England. The business was 100% owned by Julian Richer, the founder and managing director of the company, who in 2019 sold 60% of its shares to an employee ownership trust.
Dane kontaktowe
100 Tooley Street, SE1 2TH, London, Zjednoczone Królestwo
- 0333 900 0021
4,8
Doskonała
2 tys. recenzji
Zaprasza klientów do wystawiania recenzji
Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje
W Trustpilot przywiązujemy wagę do treści tworzonych przez ludzi. Firma może jednak dodatkowo korzystać z naszego narzędzia wspomaganego przez sztuczną inteligencję, które pomaga w przygotowywaniu odpowiedzi.
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Ltc tv
Very helpfull and pleasant staff and nothing was a problem when asked for advice thanks again.
12 października 2025
Odpowiedź od Richer Sounds - London Bridge
Thanks for your feedback, reading your comments was a real pleasure. Thanks again for your continued support.
Odpowiedź od Richer Sounds - London Bridge
Thanks for your kind feedback, we really appreciate your kind words. Hope to see you again soon.
Very quick and efficient click and…
Very quick and efficient click and collect service and an excellent price
9 października 2025
Odpowiedź od Richer Sounds - London Bridge
Thanks for your feedback, great to read you were happy with our service.
Odpowiedź od Richer Sounds - London Bridge
Thanks for your feedback, great to read you were happy with our service.
Fantastic service & prices
I've been using Richer sounds for many years,the service has been second to none,they always go above & beyond, prices are always good, also really like the VIP offers
5 października 2025
Odpowiedź od Richer Sounds - London Bridge
Thanks for your feedback, reading your comments was a real pleasure. Thanks again for your continued support.
The customer service great particularly…
The customer service great particularly from Robin who I met in the London Bridge branch and who helped me to choose a music centre which took out the stress out of trying to make a decision. Robin also kindly offered to assemble the music centre at my home which was really appreciated.
27 września 2025
Odpowiedź od Richer Sounds - London Bridge
Thank you for your wonderful feedback
A very friendly
A very friendly, knowledgeable salesperson in the store helped me to make my decision on a new piece of hi-fi. Thank you.
28 września 2025
Odpowiedź od Richer Sounds - London Bridge
Thank you for your wonderful feedback
Correct and timely delivery
24 września 2025
Odpowiedź od Richer Sounds - London Bridge
Thanks for your 5 star review, we look forward to seeing you again next time
Great experience
Excellent customer service from real people. Price matched a product even when they weren't obliged to. Fast Delivery. Would recommend.
24 września 2025
Odpowiedź od Richer Sounds - London Bridge
Thanks for your feedback, great to read you were happy with our service.
Helpful and knowlegable staff.
22 września 2025
Odpowiedź od Richer Sounds - London Bridge
Thanks for leaving us a 5* review. It really does make the hard work we put into customer service worthwhile.
Excellent staff, great equipment, good value
Able to view the AV receiver in the shop with knowledgeable advice from the staff. Easy to order and pay, delivered the next day to my home. Denon AVR has great sound, good connectivity, easy to set up
11 września 2025
Odpowiedź od Richer Sounds - London Bridge
Thanks for leaving us a 5* review. It really does make the hard work we put into customer service worthwhile.
Went into the London Bridge branch
Went into the London Bridge branch, needed a large screen TV, and audio receiver for my client.
Terry was incredibly knowledgeable, and gave me a further discount on the items I purchased.
Perfect.
19 września 2025
Odpowiedź od Richer Sounds - London Bridge
Thanks for your great feedback and for supporting local business.
Recieved the product in a reasonable…
Recieved the product in a reasonable time frame.
18 września 2025
Odpowiedź od Richer Sounds - London Bridge
Thanks for your kind review, we look forward to your next visit.
Amazing communication and speed of…
Amazing communication and speed of delivery
Thank you
18 września 2025
Odpowiedź od Richer Sounds - London Bridge
Thanks for your feedback, great to read you were happy with our service.
A great experience with Malek in the London Bridge Store.
I have purchased from Richer Sounds a few times, but this was the first time I visited one of the stores.
I had planned on purchasing an EVO150 SE, but was not sure about getting speakers for it at this time.
I had the EVO 150 confused with the cheaper EVO one.
Malik sorted out my confusion and set up the experience room for me to try the EVO 150combined with a pair of DALI Oberon 5's.
I was very impressed, but being concerned about the ability to use wireless headphones with the system, Malik organised a demo of this feature. It is important as this system is for the living room and sometimes I want to listen to music while my wife is watching TV.
17 września 2025
Odpowiedź od Richer Sounds - London Bridge
Thank you for your 5 star review, it’s lovely to read your comments.
Fantastic service & a great price too.
Fantastic service & a great price too.
No pressure at all to buy and all options laid out to me and recommendations good and bad.
Didn't honestly think I would have been in a position to purchase what I did but being a VIP member also helped as well as Robin at London bridge helping to get in my price range.
17 września 2025
Odpowiedź od Richer Sounds - London Bridge
Thank you for your 5 star review!
Friendly staff and very helpful
Friendly staff and very helpful. In particular nice that they held the item for a few days until I could get to the shop.
16 września 2025
Odpowiedź od Richer Sounds - London Bridge
Thank you for your wonderful feedback
Friendly expert advice followed by…
Friendly expert advice followed by quick delivery.
16 września 2025
Odpowiedź od Richer Sounds - London Bridge
Thanks for your kind review, we look forward to your next visit.
Very good about accepting return of disappointing item
I bought some earbuds, performance of which was disappointing ( developing a terminal fault within 12 months of purchase). Staff were very understanding, interested to learn more and friendly in processing my refund credit.
15 września 2025
Odpowiedź od Richer Sounds - London Bridge
Thank you for your 5 star review, it’s lovely to read your comments.
Superb
As always, excellent service online and in-store at London Bridge, cheaper than anywhere else and with a 6yr guarantee.
8 września 2025
Odpowiedź od Richer Sounds - London Bridge
Thanks for your great feedback and for supporting local business.
Doświadczenie Trustpilot
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